How to become a desktop support manager?

The qualifications that you need to become a desktop support manager include a degree and technical skills. You can start this career with a bachelor’s degree in computer science or information technology. Some employers accept desktop support managers with an associate degree in a computer-related subject, but you need to have several years of job experience to make up for the lesser degree. You need interpersonal skills and the ability to simplify technical language because your job duties include providing assistance and training to employees with limited technical knowledge. You also need the leadership skills to oversee a team of support associates and specialists.