The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently. Responsibilities : • ...
The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently. Responsibilities : • ...
First Line Leader
Valley View, OH · On-site
$16.25 - $20.75/hr
Lead or support Daily Visual Management using SQDIP or other approved area metrics so the team can ... Bachelor's degree in engineering, supply chain, operational leadership, business, or a related ...
First Line Leader
Valley View, OH · On-site
$16.25 - $20.75/hr
Lead or support Daily Visual Management using SQDIP or other approved area metrics so the team can ... Bachelor's degree in engineering, supply chain, operational leadership, business, or a related ...
IT Support Specialist
Columbus, OH · On-site
$50K - $55K/yr
Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...
Quick apply
IT Support Specialist
Columbus, OH · On-site
$50K - $55K/yr
Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...
IT Support Specialist
$50K - $55K/yr
Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...
IT Support Specialist
$50K - $55K/yr
Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...
First Merchants Bank is seeking a 2nd Line Technology Risk & Governance Sr Manager to join our team! This position will support independent oversight, credible challenge, and risk appetite alignment ...
First Merchants Bank is seeking a 2nd Line Technology Risk & Governance Sr Manager to join our team! This position will support independent oversight, credible challenge, and risk appetite alignment ...
This role is a first line of defense risk professional responsible for support and/or execution of various risk programs and Business Unit (BU) risk activities in adherence with the Company's Risk ...
This role is a first line of defense risk professional responsible for support and/or execution of various risk programs and Business Unit (BU) risk activities in adherence with the Company's Risk ...
General Labor - Paint Line - 1st Shift
Urbana, OH · On-site
$15 - $18.50/hr
General Labor - Paint Line Support - 1st Shift Rittal is a leading global provider of solutions for ... to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks ...
General Labor - Paint Line - 1st Shift
Urbana, OH · On-site
$15 - $18.50/hr
General Labor - Paint Line Support - 1st Shift Rittal is a leading global provider of solutions for ... to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks ...
Systems Support Engineer
Columbus, OH · On-site +1
Provide inbound first-level support to internal customers * Follow up with users as needed to complete service requests * Manage personal ticketing queue in alignment with customer service standards
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Systems Support Engineer
Columbus, OH · On-site +1
Provide inbound first-level support to internal customers * Follow up with users as needed to complete service requests * Manage personal ticketing queue in alignment with customer service standards
Customer Support Engineer Autmation
Columbus, OH · On-site
$30/hr
To support customers with (but not limited to) Amada Automation Systems including core machines ... Use of Amada applications software used in line control and part programming. * Regular travel ...
Customer Support Engineer Autmation
Columbus, OH · On-site
$30/hr
To support customers with (but not limited to) Amada Automation Systems including core machines ... Use of Amada applications software used in line control and part programming. * Regular travel ...
Systems Support Engineer
Columbus, OH · On-site
Provide inbound first-level support to internal customers * Follow up with users as needed to complete service requests * Manage personal ticketing queue in alignment with customer service standards
Systems Support Engineer
Columbus, OH · On-site
Provide inbound first-level support to internal customers * Follow up with users as needed to complete service requests * Manage personal ticketing queue in alignment with customer service standards
General Labor - Paint Line - 1st Shift
Urbana, OH · On-site
$15 - $18.50/hr
General Labor - Paint Line Support - 1st Shift Rittal is a leading global provider of solutions for ... to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks ...
Quick apply
General Labor - Paint Line - 1st Shift
Urbana, OH · On-site
$15 - $18.50/hr
General Labor - Paint Line Support - 1st Shift Rittal is a leading global provider of solutions for ... to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... Founded in 1955 as Worthington Industries, Worthington Enterprises follows a people-first ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... Founded in 1955 as Worthington Industries, Worthington Enterprises follows a people-first ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... Founded in 1955 as Worthington Industries, Worthington Enterprises follows a people-first ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... Founded in 1955 as Worthington Industries, Worthington Enterprises follows a people-first ...
Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...
Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...
Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...
Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...
Transmission Line Engineer 3 - Grid
Columbus, OH · Hybrid
$74K - $113K/yr
Experience in writing and providing support documentation for engineering calculations ... First Professional Licensure Bonus * Employee Referral Bonus * Paid Annual Personal/Sick Time (PST)
Transmission Line Engineer 3 - Grid
Columbus, OH · Hybrid
$74K - $113K/yr
Experience in writing and providing support documentation for engineering calculations ... First Professional Licensure Bonus * Employee Referral Bonus * Paid Annual Personal/Sick Time (PST)
Transmission Line Engineer 3 - Grid
Columbus, OH · Hybrid
$74K - $113K/yr
Experience in writing and providing support documentation for engineering calculations ... First Professional Licensure Bonus * Employee Referral Bonus * Paid Annual Personal/Sick Time (PST)
Transmission Line Engineer 3 - Grid
Columbus, OH · Hybrid
$74K - $113K/yr
Experience in writing and providing support documentation for engineering calculations ... First Professional Licensure Bonus * Employee Referral Bonus * Paid Annual Personal/Sick Time (PST)
Transmission Line Engineer 3 - Grid
Columbus, OH · On-site
$74K - $113K/yr
Experience in writing and providing support documentation for engineering calculations ... First Professional Licensure Bonus * Employee Referral Bonus * Paid Annual Personal/Sick Time (PST)
Transmission Line Engineer 3 - Grid
Columbus, OH · On-site
$74K - $113K/yr
Experience in writing and providing support documentation for engineering calculations ... First Professional Licensure Bonus * Employee Referral Bonus * Paid Annual Personal/Sick Time (PST)
IT Support Engineer I
Columbus, OH · On-site
Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...
Quick apply
IT Support Engineer I
Columbus, OH · On-site
Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...
Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...
Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...
1St Line Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do 1st line support engineer jobs pay per hour?

Full-time
Posted 18 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.