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1St Line Support Engineer Jobs Near Me

First Line Leader

Valley View, OH · On-site

$16.25 - $20.75/hr

Lead or support Daily Visual Management using SQDIP or other approved area metrics so the team can ... Bachelor's degree in engineering, supply chain, operational leadership, business, or a related ...

IT Support Specialist

Columbus, OH · On-site

$50K - $55K/yr

Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...

Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...

To support customers with (but not limited to) Amada Automation Systems including core machines ... Use of Amada applications software used in line control and part programming. * Regular travel ...

Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...

Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...

Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...

Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...

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1St Line Support Engineer information

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How much do 1st line support engineer jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for 1st line support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What states have the most 1St Line Support Engineer jobs? States with the most job openings for 1St Line Support Engineer jobs include:
A map of the United States highlighting the number of 1St Line Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of 1St Line Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Technical Support Engineer - Gates

ADB SAFEGATE

Columbus, OH • On-site

Full-time

Posted 18 days ago


Job description

Job Summary:
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.