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Software Support Engineer Jobs Near Me

Collaborate with software vendors, developers, and internal teams to resolve complex technical ... Support application development tasks for issue resolution following established standards * Mentor ...

Collaborate with software vendors, developers, and internal teams to resolve complex technical ... Support application development tasks for issue resolution following established standards * Mentor ...

We''re seeking an experienced Software Engineer to design and develop next-generation user experience (UX) applications that enhance customer engagement and support the evolution of cloud-connected ...

As a Lead ServiceNow Software Engineer , you will actively engage in your engineering craft, taking ... Lead requirement analysis, component design, development, unit testing, integrations, and support.

Apply risk based development approaches and support hazard analysis and software risk control ... Strong programming skills in C and/or C++ for embedded systems * Experience developing software for ...

Software Engineer

Columbus, OH · On-site

$100K - $115K/yr

As a Software Engineer, you will spend your day designing, coding, and testing software. Our ... Exceptional technical writing and team skills and experience or a willingness to support proposals ...

Software Engineer

Columbus, OH · On-site

$68K - $122K/yr

Support data flow and interoperability between core business systems. * Perform other duties as assigned. Position Requirements * Bachelor's degree in Computer Science, Software Engineering ...

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Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do software support engineer jobs pay per year?

As of Jul 20, 2026, the average yearly pay for software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.
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A map of the United States highlighting the number of Software Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Software Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Application Support Engineer

Application Support Engineer

DHL

Westerville, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


DHL rating

7.0

Company rating: 7.0 out of 10

Based on 319 frontline employees who took The Breakroom Quiz

34th of 63 rated delivery companies


Job description

Application Support Engineer
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!
Job Description
The primary purpose of this role is the implementation, support, administration, and maintenance of enterprise software applications. This role ensures system stability, availability, and performance while supporting critical business operations. The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently.
This position also contributes to documentation, training, and continuous improvement initiatives, including participation in disaster recovery exercises and root cause resolution activities.
Responsibilities
  • Resolve production support issues within defined SLAs, including participation in on-call support rotations and maintenance windows
  • Analyze and troubleshoot moderate to complex application issues, performing debugging, testing, and root cause analysis
  • Configure, install, patch, and upgrade software in accordance with change management policies
  • Collaborate with software vendors, developers, and internal teams to resolve complex technical issues
  • Implement proactive monitoring and solutions to prevent recurring incidents and improve system reliability
  • Maintain business continuity by ensuring high availability and performance of supported applications
  • Communicate effectively with users, stakeholders, and leadership regarding incident status and resolution progress
  • Create and maintain technical documentation, release notes, and user guides
  • Support application development tasks for issue resolution following established standards
  • Mentor junior team members and collaborate with cross-functional teams
  • Support enterprise systems including Blue Yonder WMS, TeamViewer Vision, Steplogic, and Ortec

Required Education and Experience
  • Bachelor's degree in a relevant field or 3+ years of progressive IT experience, required
  • Experience supporting enterprise applications in a production environment, required
  • Strong analytical and problem-solving skills, preferred
  • Experience with Oracle and SQL Server databases, required
  • Knowledge of Windows and Linux operating systems, preferred
  • Familiarity with warehouse management systems (WMS) preferably Blue Yonder, required
  • Experience with incident management and change control processes, preferred
  • Strong communication and collaboration skills, preferred
  • Relevant certifications (ITIL, Oracle, Microsoft) preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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