Resolve production support issues within defined SLAs, including participation in on-call support ... Collaborate with software vendors, developers, and internal teams to resolve complex technical ...
Resolve production support issues within defined SLAs, including participation in on-call support ... Collaborate with software vendors, developers, and internal teams to resolve complex technical ...
Resolve production support issues within defined SLAs, including participation in on-call support ... Collaborate with software vendors, developers, and internal teams to resolve complex technical ...
Resolve production support issues within defined SLAs, including participation in on-call support ... Collaborate with software vendors, developers, and internal teams to resolve complex technical ...
... enterprise software applications, ensuring system stability and performance while providing ... in on-call support rotations and maintenance windows • Analyze and troubleshoot moderate to ...
... enterprise software applications, ensuring system stability and performance while providing ... in on-call support rotations and maintenance windows • Analyze and troubleshoot moderate to ...
The Technical Support Engineer is responsible for providing first line phone support for complex IT ... software applications • Proven analytical and problem-solving abilities. Preferred : • ...
The Technical Support Engineer is responsible for providing first line phone support for complex IT ... software applications • Proven analytical and problem-solving abilities. Preferred : • ...
Desktop Support - EUC
Columbus, OH · On-site
... software. Responsibilities : • Willingness to work in flexible shift schedules and available for on call support • Diagnose and resolve basic video conferencing issues, including Microsoft Teams ...
Desktop Support - EUC
Columbus, OH · On-site
... software. Responsibilities : • Willingness to work in flexible shift schedules and available for on call support • Diagnose and resolve basic video conferencing issues, including Microsoft Teams ...
MS Office (Windows and knowledge of Mac)software * Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC * Hands on experience removing viruses and ...
MS Office (Windows and knowledge of Mac)software * Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC * Hands on experience removing viruses and ...
Provide technical support for in-house developed systems. * Perform testing of programming ... Working Knowledge of IT Hardware and Software Education: Associate's degree, applicable ...
Provide technical support for in-house developed systems. * Perform testing of programming ... Working Knowledge of IT Hardware and Software Education: Associate's degree, applicable ...
Provide technical support for in-house developed systems. * Perform testing of programming ... Working Knowledge of IT Hardware and Software Education: Associate's degree, applicable ...
Provide technical support for in-house developed systems. * Perform testing of programming ... Working Knowledge of IT Hardware and Software Education: Associate's degree, applicable ...
Test patches and fixes to operating software and to ensure that they are implemented and ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
Quick apply
Test patches and fixes to operating software and to ensure that they are implemented and ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
As a field Support Engineer, you will be asked to travel throughout your assigned service area with ... PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
New
As a field Support Engineer, you will be asked to travel throughout your assigned service area with ... PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
New
Site Reliability Engineer
Columbus, OH · On-site
$55 - $73.25/hr
Software Engineer + SRE (Production Support - Engineering) * Development background: Preferred but ... Must be comfortable with: * On-call rotations * Weekend deployment support Technical Skill Set
Quick apply
Site Reliability Engineer
Columbus, OH · On-site
$55 - $73.25/hr
Software Engineer + SRE (Production Support - Engineering) * Development background: Preferred but ... Must be comfortable with: * On-call rotations * Weekend deployment support Technical Skill Set
Thermal System Controls Developer
Westerville, OH · On-site
$43.50 - $55.75/hr
Support the development of software for platforms such as the Chilled Water Manager and Optimizer ... Collaborate with Platform Engineering and Business Unit teams to identify synergies ...
Thermal System Controls Developer
Westerville, OH · On-site
$43.50 - $55.75/hr
Support the development of software for platforms such as the Chilled Water Manager and Optimizer ... Collaborate with Platform Engineering and Business Unit teams to identify synergies ...
Thermal System Controls Developer
$43.50 - $55.75/hr
Support the development of software for platforms such as the Chilled Water Manager and Optimizer ... Collaborate with Platform Engineering and Business Unit teams to identify synergies ...
Thermal System Controls Developer
$43.50 - $55.75/hr
Support the development of software for platforms such as the Chilled Water Manager and Optimizer ... Collaborate with Platform Engineering and Business Unit teams to identify synergies ...
Senior Software Engineer (SymmetricDS)
Columbus, OH · On-site
$115K - $152K/yr
Columbus, OH, US (hybrid work) Jumpmind is looking for a Senior Software Engineer, who is ... the 24x7 on-call support rotation, about once a month. • Troubleshoot customer's system and ...
Quick apply
Senior Software Engineer (SymmetricDS)
Columbus, OH · On-site
$115K - $152K/yr
Columbus, OH, US (hybrid work) Jumpmind is looking for a Senior Software Engineer, who is ... the 24x7 on-call support rotation, about once a month. • Troubleshoot customer's system and ...
Desktop Support - EUC
Columbus, OH · On-site
$65K - $70K/yr
... and available for on call support • Diagnose and resolve basic video conferencing issues ... user hardware, software, and peripherals. • Support mobile technologies such as iOS devices ...
Desktop Support - EUC
Columbus, OH · On-site
$65K - $70K/yr
... and available for on call support • Diagnose and resolve basic video conferencing issues ... user hardware, software, and peripherals. • Support mobile technologies such as iOS devices ...
Software Engineer II
Columbus, OH · On-site
$94K - $128K/yr
Shipping is not the finish line - supporting what you ship is part of the job. * Continuous ... Handle production incidents as part of an on-call rotation, and feed learnings back into the ...
Software Engineer II
Columbus, OH · On-site
$94K - $128K/yr
Shipping is not the finish line - supporting what you ship is part of the job. * Continuous ... Handle production incidents as part of an on-call rotation, and feed learnings back into the ...
Software Engineer II
Columbus, OH · On-site
$94K - $128K/yr
Shipping is not the finish line - supporting what you ship is part of the job. * Continuous ... Handle production incidents as part of an on-call rotation, and feed learnings back into the ...
Software Engineer II
Columbus, OH · On-site
$94K - $128K/yr
Shipping is not the finish line - supporting what you ship is part of the job. * Continuous ... Handle production incidents as part of an on-call rotation, and feed learnings back into the ...
Desktop Support - EUC
Columbus, OH · On-site
$65K - $75K/yr
... and available for on call support • Diagnose and resolve basic video conferencing issues ... user hardware, software, and peripherals. • Support mobile technologies such as iOS devices ...
Desktop Support - EUC
Columbus, OH · On-site
$65K - $75K/yr
... and available for on call support • Diagnose and resolve basic video conferencing issues ... user hardware, software, and peripherals. • Support mobile technologies such as iOS devices ...
As a Software Engineer II at JPMorganChase within Enterprise Platforms, you will administer and ... on-call rotation with support from senior engineers Required qualifications, capabilities and ...
As a Software Engineer II at JPMorganChase within Enterprise Platforms, you will administer and ... on-call rotation with support from senior engineers Required qualifications, capabilities and ...
As a Software Engineer II at JPMorganChase within Enterprise Platforms, you will administer and ... on-call rotation with support from senior engineers Required qualifications, capabilities and ...
As a Software Engineer II at JPMorganChase within Enterprise Platforms, you will administer and ... on-call rotation with support from senior engineers Required qualifications, capabilities and ...
On Call Software Support Engineer information
See salary details
$39.5K - $51K
17% of jobs
$54.5K is the 25th percentile. Wages below this are outliers.
$51K - $62.6K
28% of jobs
The median wage is $70.8K / yr.
$62.6K - $74.1K
7% of jobs
$74.1K - $85.7K
7% of jobs
$85.7K - $97.2K
4% of jobs
$97.2K - $108.8K
7% of jobs
$116.5K is the 75th percentile. Wages above this are outliers.
$108.8K - $120.3K
6% of jobs
$120.3K - $131.9K
6% of jobs
$131.9K - $143.4K
5% of jobs
$143.4K - $155K
6% of jobs
$155K - $166.5K
5% of jobs
$39.5K
$90.7K
$166.5K
How much do on call software support engineer jobs pay per year?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
DHL rating
7.0
Based on 319 frontline employees who took The Breakroom Quiz
34th of 63 rated delivery companies
Job description
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!
Job Description
The primary purpose of this role is the implementation, support, administration, and maintenance of enterprise software applications. This role ensures system stability, availability, and performance while supporting critical business operations. The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently.
This position also contributes to documentation, training, and continuous improvement initiatives, including participation in disaster recovery exercises and root cause resolution activities.
Responsibilities
- Resolve production support issues within defined SLAs, including participation in on-call support rotations and maintenance windows
- Analyze and troubleshoot moderate to complex application issues, performing debugging, testing, and root cause analysis
- Configure, install, patch, and upgrade software in accordance with change management policies
- Collaborate with software vendors, developers, and internal teams to resolve complex technical issues
- Implement proactive monitoring and solutions to prevent recurring incidents and improve system reliability
- Maintain business continuity by ensuring high availability and performance of supported applications
- Communicate effectively with users, stakeholders, and leadership regarding incident status and resolution progress
- Create and maintain technical documentation, release notes, and user guides
- Support application development tasks for issue resolution following established standards
- Mentor junior team members and collaborate with cross-functional teams
- Support enterprise systems including Blue Yonder WMS, TeamViewer Vision, Steplogic, and Ortec
Required Education and Experience
- Bachelor's degree in a relevant field or 3+ years of progressive IT experience, required
- Experience supporting enterprise applications in a production environment, required
- Strong analytical and problem-solving skills, preferred
- Experience with Oracle and SQL Server databases, required
- Knowledge of Windows and Linux operating systems, preferred
- Familiarity with warehouse management systems (WMS) preferably Blue Yonder, required
- Experience with incident management and change control processes, preferred
- Strong communication and collaboration skills, preferred
- Relevant certifications (ITIL, Oracle, Microsoft) preferred
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US