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On Call Software Support Engineer Jobs (NOW HIRING)

Kiongroup

Software Support Engineer

Plano, TX

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Plano, TX

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kion Group AG

Software Support Engineer

Grand Rapids, MI · On-site

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Atlanta, GA

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Salt Lake City, UT

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Atlanta, GA

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Salt Lake City, UT · On-site

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Grand Rapids, MI

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Wauwatosa, WI

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Wauwatosa, WI

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Kiongroup

Software Support Engineer

Grand Rapids, MI · On-site

$65K - $140K/yr

Participate in an on-call rotation during non-business hours What We Are Looking For: * Bachelor ... Science, Software Engineering, or related field) * Proven experience in software support or a ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

Participate in a 10x7 operational support model, including an on-call rotation for escalations and ... Software, Hardware, Systems, Operations, and Engineering teams. * Strong written and verbal ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

Participate in a 10x7 operational support model, including an on-call rotation for escalations and ... Software, Hardware, Systems, Operations, and Engineering teams. * Strong written and verbal ...

Redolent, Inc

Software Support Engineer

Bentonville, AR · On-site

Software Support Engineer LOCATION:Bentonville AR Duration: 6 to 12+ Months Rate: DOE Description: Duties: Assists in providing guidance to small groups of two to three engineers, including offshore ...

Redolent, Inc

Software Support Engineer

Bentonville, AR · On-site

Software Support Engineer LOCATION:Bentonville, AR Duration: 6 to 12+ Months Rate: DOE Duties: Assists in providing guidance to small groups of two to three engineers, including offshore associates ...

Redolent, Inc

Software Support Engineer

Bentonville, AR · On-site

Software Support Engineer LOCATION:Bentonville, AR Duration: 6 to 12+ Months Rate: DOE Duties: Assists in providing guidance to small groups of two to three engineers, including offshore associates ...

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All JobsOn Call Software Support Engineer Jobs

On Call Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do on call software support engineer jobs pay per year?

As of Jun 18, 2026, the average yearly pay for on call software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Software Support Engineer vs Customer Support Technician?

AspectOn Call Software Support EngineerCustomer Support Technician
CredentialsTypically requires a degree in Computer Science or related field, plus technical certificationsOften requires a high school diploma or associate degree, with some technical certifications
Work EnvironmentPrimarily office-based, with on-call shifts for troubleshootingCustomer-facing roles, often in call centers or retail locations
Employer & IndustryTech companies, software providers, IT servicesRetail, telecom, consumer electronics
Search & Comparison IntentTechnical troubleshooting, software support, on-call rolesCustomer service, technical assistance, support roles

The On Call Software Support Engineer focuses on resolving complex software issues, often during on-call shifts, requiring technical expertise and certifications. In contrast, Customer Support Technicians handle general customer inquiries and basic troubleshooting, usually in a customer-facing environment. Both roles support users but differ in technical depth and work setting.

More about On Call Software Support Engineer jobs
What cities are hiring for On Call Software Support Engineer jobs? Cities with the most On Call Software Support Engineer job openings:
What are the most commonly searched types of Software Support Engineer jobs? The most popular types of Software Support Engineer jobs are:
What states have the most On Call Software Support Engineer jobs? States with the most job openings for On Call Software Support Engineer jobs include:
What job categories do people searching On Call Software Support Engineer jobs look for? The top searched job categories for On Call Software Support Engineer jobs are:
On Call Software Support Engineer jobs near you
Infographic showing various On Call Software Support Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Support Engineer

Kiongroup

Plano, TX

$65K - $140K/yr

Other

Posted 16 days ago

Job description

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12-hour day shifts, four days on and four days off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be$65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What you Will Do in This Role:

  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot software issues
  • Collaborate with the development team to resolve complex issues
  • Document and track customer issues and problems.
  • Assist in the creation of support documentation and knowledge base articles.
  • Conduct training sessions for customers on software usage.
  • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
  • Participate in an on-call rotation during non-business hours

What We Are Looking For:

  • Bachelor's Degree (Computer Science, Software Engineering, or related field)
  • Proven experience in software support or a similar role
  • Strong problem solving skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Experience with Oracle / MS SQL databases
  • Experience with Windows operatingsystems
  • Material handling experience
  • Experience with Java, C, C#, or Python
  • Customer Service experience

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