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Software Support Engineer 1 Jobs (NOW HIRING)

Software Support Engineer (SQL) $90,000 + Training + 401(k) + Medical + Dental + Vision + PTO ... This role has been created directly off the back of one of them. In the role you will diagnose and ...

Software Support Engineer - Software & Hardware Systems Minneapolis, MN | Direct Hire | $100,000-$110,000 + Bonus Opportunity Konik is partnering with an innovative engineering and manufacturing ...

NJ ยท On-site

Sunbird Software is looking for a Software Support Engineer to help us maintain our award-winning web-based solutions. Essential duties and responsibilities * Trouble shoot field issues to reproduce ...

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

One of KNAPP's primary goals is to use continuous innovation to drive warehouse automation forward ... WHAT YOU GET TO DO The Software Support Engineer provides customer-facing software support for ...

... software skills and help grow your knowledge and expertise in our platforms and products. Support ... Proficient in one or more programming languages, C#, C++, Python, in an embedded environment.

Software Support Engineer

Orlando, FL ยท On-site

$80K - $90K/yr

We are seeking an experienced Software Support Engineer who enjoys solving complex technical issues, supporting enterprise applications, and building strong relationships with end users. This role is ...

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies ...

Software Support Engineer

Huntsville, AL ยท On-site

$69K - $125K/yr

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies ...

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies ...

Software Support Engineer

Huntsville, AL ยท On-site

$69K - $125K/yr

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies ...

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

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Software Support Engineer 1 information

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$39.5K

$90.7K

$166.5K

How much do software support engineer 1 jobs pay per year?

As of Sep 10, 2026, the average yearly pay for software support engineer 1 in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between Software Support Engineer 1 vs Software Support Engineer 2?

AspectSoftware Support Engineer 1Software Support Engineer 2
Required CredentialsBachelor's degree in Computer Science or related field; basic certifications like CompTIA A+ or Network+Same as Level 1, often with additional certifications or experience
Work EnvironmentEntry-level support roles, troubleshooting customer issues, working with internal teamsMore complex support tasks, mentoring Level 1, handling escalations
Employer & Industry UsageCommon in tech companies, software vendors, IT support firmsSame industry, higher responsibility roles within support teams

Software Support Engineer 1 typically handles basic customer issues and requires foundational certifications. Software Support Engineer 2 takes on more complex problems, often mentoring Level 1 staff. The main difference lies in experience, responsibility, and complexity of support tasks.

What are popular job titles related to Software Support Engineer 1 jobs?

For Software Support Engineer 1 jobs, the most frequently searched job titles are:

Infographic showing various Software Support Engineer 1 job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Support Engineer

Greensboro, NC โ€ข On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Software Support Engineer (SQL)


$90,000 + Training + 401(k) + Medical + Dental + Vision + PTO + Excellent Company Benefits


Greensboro, NC (Commutable from High Point, Winston-Salem, Kernersville, Burlington, Thomasville, Archdale, Jamestown, Asheboro, Graham, Reidsville)


Are you a Software or Application Support Engineer who uses SQL day to day, looking for a role where you own the systems on site, are trusted to make the call yourself, and have a clear route up to Senior?


On offer is a newly created position where you are the technical presence for business-critical applications at a US site, working into a management structure based in the UK. That means genuine day-to-day autonomy over how you work and how you fix things, with an established IT team behind you whenever you want a second opinion. There is a defined step up into a Senior position, and specialist routes available beyond that for anyone who wants to develop in a particular direction.


This company operates at the leading edge of advanced semiconductor technology, supplying materials into wireless, photonics, aerospace and defense programs worldwide. They run multiple sites internationally, hold long-standing relationships with some of the biggest names in the sector, and continue to win significant new customer programs. This role has been created directly off the back of one of them.


In the role you will diagnose and resolve incidents across manufacturing and business systems, writing SQL day to day to interrogate data and get to genuine root cause rather than applying workarounds. You will manage bugs and service requests through to resolution, work directly with external software suppliers, and analyze recurring problems to design out the issues that keep coming back. You will be the person users on site come to, so this is as much about looking after people as it is about the systems. You will also take a lead role supporting a major new customer project as it comes online.


This role would suit a Software Support Engineer or Application Support Analyst with strong SQL, looking for autonomy, a clear route up to Senior, and a long-term home with a global manufacturer.


The Role:

  • Diagnosing and resolving incidents across MES, ERP and bespoke business-critical applications
  • Using SQL daily for application support, investigation and root cause analysis
  • Autonomy to run things your own way on site, with an established UK team behind you for support
  • Clear progression to a Senior position, with specialist routes available beyond that
  • Newly created site-based position supporting a major new customer program


The Candidate:

  • Three years or more in a technical, application or software support role
  • Strong hands-on SQL, used daily to investigate and resolve application issues
  • Experience of MES, ERP (ideally Microsoft Dynamics NAV) or issue tracking such as JIRA is advantageous
  • Stable career history and looking for a long-term move


Reference Number: 277570


KEYWORDS: Software Support Engineer, Application Support Engineer, Application Support Analyst, IT Support Engineer, Technical Support Engineer, Software Engineer, Service Desk Engineer, 2nd Line Support, 3rd Line Support, SQL, T-SQL, SQL Server, Database Support, MES, Manufacturing Execution System, ERP, Microsoft Dynamics NAV, Navision, Business Central, JIRA, Incident Management, Problem Management, Change Management, Root Cause Analysis, ITIL, PowerShell, Scripting, Helpdesk, Semiconductor, Manufacturing, Greensboro, High Point, Winston-Salem, North Carolina