ZipRecruiter

Log In

2

Entry Level Software Support Engineer Jobs (NOW HIRING)

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, andmaintainingcritical automation systems at ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems ...

CoServe Global Solutions

NJ · On-site

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

Workiva, Inc.

Software Support Engineer

OR · Remote

As a Software Support Engineer, you play a crucial role in bridging the gap between our Customer Support and Engineering teams responsible for the Document Platform (documents, presentations ...

next page

Showing results 1-20

People also search for

All JobsEntry Level Software Support Engineer Jobs

Entry Level Software Support Engineer information

See salary details

$24K

$104.9K

$189K

How much do entry level software support engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for entry level software support engineer in the United States is $104,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.
More about Entry Level Software Support Engineer jobs
What cities are hiring for Entry Level Software Support Engineer jobs? Cities with the most Entry Level Software Support Engineer job openings:
What are the most commonly searched types of Software Support Engineer jobs? The most popular types of Software Support Engineer jobs are:
What states have the most Entry Level Software Support Engineer jobs? States with the most job openings for Entry Level Software Support Engineer jobs include:
What job categories do people searching Entry Level Software Support Engineer jobs look for? The top searched job categories for Entry Level Software Support Engineer jobs are:
Entry Level Software Support Engineer jobs near you
Infographic showing various Entry Level Software Support Engineer job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 23% Full Time, 72% Part Time, and 1% Contract. Highlights an 89% Physical, 9% Hybrid, and 2% Remote job distribution, with an average salary of $104,863 per year, or $50.4 per hour.
Software Support Engineer

Software Support Engineer

L-Soft international, Inc.

Bethesda, MD • On-site

$40K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

L-Soft international, Inc., has an opening for a service-minded, ambitious Software Support Engineer interested in working on all aspects of product and service support in a small company with offices in four countries.

Qualifications:

Applicants must have a four-year technical degree or equivalent work experience; be well-versed in email protocols and standards as well as Windows and Unix system administration, including IIS and Apache; and demonstrate written and spoken fluency in English. Knowledge of databases, LDAP, programming languages and other network protocols would be a plus.

Personal Skills:

Attention to detail; quality focus; not afraid of complexity; able to prioritize and handle a workload with peaks and troughs without losing focus; superior analysis and problem-solving skills; "can-do" attitude.

Compensation:

$40-70k (see below); UnitedHealthcare Platinum; 401(k) with matching; free high-standard, on-premise gym; free parking.

Tasks (Junior Software Support Engineer):

  • Provide Level 1 email and telephone support to both product (on-premise) and hosting (cloud) customers
  • Take ownership of support tickets and ensure prompt, accurate and thorough resolution
  • Escalate to Level 2 as necessary while retaining ownership of the ticket
  • Proactively notify Support Manager of any customer satisfaction issues
  • Set up new hosting customers and configure services to their requirements

Optional Tasks (Software Support Engineer):

These tasks may be added to the position for additional compensation depending on skills and prior experience and represent the position's short-term growth potential.

  • Provide Level 2 email and telephone support to both product (on-premise) and hosting (cloud) customers
  • Escalate to Development or Consulting as necessary while retaining ownership of the ticket

L-Soft is the maker of LISTSERV®, the original email list management software created in 1986 by Eric Thomas. The company has offices in Maryland, Sweden, Germany and the UK. L-Soft offers a friendly, business casual environment with a competitive benefits package.

Company Description

Founded in 1994, L-Soft is a pioneer in the fields of email list management software, email marketing software and email list hosting services. L-Soft's solutions are used for managing email newsletters, discussion groups, email communities and opt-in email marketing campaigns.
The company's LISTSERV® software, originally developed in 1986, was the first product of its kind and single-handedly launched the email list management industry. Since then, L-Soft has expanded its portfolio to include email marketing and email list hosting solutions.
Today L-Soft's products deliver about 30 million messages a day to more than 130 million list subscriptions. The company serves more than 3,700 customers worldwide, including Microsoft, IBM, The New York Times, AOL-Time Warner/CNN, Dow Jones/The Wall Street Journal, The United Nations, the U.S. Senate and Harvard University.
L-Soft is an international company and works with both small and large customers in nearly every industry worldwide. L-Soft has local offices in