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Overnight Software Support Engineer Jobs (NOW HIRING)

Dematic

Software Support Engineer

Plano, TX · On-site

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The role involves diagnosing and troubleshooting ...

Redolent, Inc

Software Support Engineer

Bentonville, AR · On-site

Software Support Engineer LOCATION:Bentonville, AR Duration: 6 to 12+ Months Rate: DOE Duties: Assists in providing guidance to small groups of two to three engineers, including offshore associates ...

Redolent, Inc

Software Support Engineer

Bentonville, AR · On-site

Software Support Engineer LOCATION:Bentonville, AR Duration: 6 to 12+ Months Rate: DOE Duties: Assists in providing guidance to small groups of two to three engineers, including offshore associates ...

Dematic

Software Support Engineer

Atlanta, GA · On-site

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The role involves diagnosing and troubleshooting ...

Dematic

Software Support Engineer

Grand Rapids, MI · On-site

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The role involves diagnosing and troubleshooting ...

PCMI LLC

Software Support Engineer

Park Ridge, IL · On-site

$65K - $75K/yr

What You'll Do As a Software Support Engineer, you will support IT Service Management. The role involves advanced troubleshooting and resolution of escalated software issues. Strong technical skills ...

Dematic

Software Support Engineer

Salt Lake City, UT · On-site

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The role involves diagnosing and troubleshooting ...

Kiongroup

Software Support Engineer

Plano, TX

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Kion Group AG

Software Support Engineer

Grand Rapids, MI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Kiongroup

Software Support Engineer

Plano, TX

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Kiongroup

Software Support Engineer

Atlanta, GA

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Kiongroup

Software Support Engineer

Grand Rapids, MI

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

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All JobsOvernight Software Support Engineer Jobs

Overnight Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do overnight software support engineer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for overnight software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Overnight Software Support Engineers, and how can they be managed effectively?

Overnight Software Support Engineers often encounter challenges such as troubleshooting critical system issues with limited immediate resources and collaborating with daytime teams across time zones. Managing these challenges involves strong documentation skills, proactive communication, and maintaining clear handoffs between shifts. Additionally, adaptability and self-reliance are key, as engineers may need to resolve urgent incidents independently while ensuring detailed updates for the next team. Building familiarity with the company’s escalation procedures and fostering relationships with global colleagues can also help streamline overnight workflows.

What does an Overnight Software Support Engineer do?

An Overnight Software Support Engineer provides technical assistance and troubleshooting for software products during nighttime hours. They monitor systems, respond to user inquiries, resolve incidents, and escalate complex issues to daytime teams if needed. Their role ensures that software applications remain operational outside of regular business hours, minimizing downtime and keeping global clients supported around the clock.

What are the key skills and qualifications needed to thrive as an Overnight Software Support Engineer, and why are they important?

To thrive as an Overnight Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or proven technical experience. Familiarity with ticketing systems, remote monitoring tools, and knowledge of common programming languages or databases is typically required. Excellent problem-solving, communication, and the ability to work independently under pressure are crucial soft skills. These skills ensure timely resolution of critical issues, minimize downtime, and maintain smooth operations during off-hours.
What cities are hiring for Overnight Software Support Engineer jobs? Cities with the most Overnight Software Support Engineer job openings:
What are the most commonly searched types of Software Support Engineer jobs? The most popular types of Software Support Engineer jobs are:
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Overnight Software Support Engineer jobs near you
Software Support Engineer

Software Support Engineer

Vicon Industries

Hauppauge, NY

Full-time

Posted 15 days ago

Job description

At Vicon, we are building the security and monitoring solutions of the future through inventive product design and innovative engineering. With a long and rich history serving the security and monitoring needs of some of the most important institutions in America, our exactness and ability to execute are pivotal to our core organizational mission. Our mission is to build the best video security solutions to create a safer and smarter world.

Vicon is looking for a Software Support Engineer to join our team. Software Support Engineers support our engineering organization with customer field issues by debugging problems and creating and deploying code patches.  This developer would work as part of Vicon’s product development team.  

Responsibilities:

  • Work with Vicon's software development teams across the globe on the development of Vicon's products.
  • Help Tech Support in identifying and resolving field issues.
  • Diagnose and debug major issues in our customer's environments.
  • Create and deploy code patches to resolve customer problems.
  • Configure and troubleshoot third party integrations with our product.
  • Work with the development team to define add features for troubleshooting and observability.
  • Ensure all products are built and released with an appropriate level of quality.

Qualifications

  • Bachelor's degree in computer science or computer engineering, or at least 3 years of software development experience.
  • Hands-on development experience knowledge of the product life cycle.
  • Excellent code writing skills, and a commitment to writing high quality code.
  • In-depth knowledge of .NET technologies with its basics
  • Experience in performing third party integrations.
  • Knowledge of network, client side and open source
  • Experience in software architecture and design principles
  • Exposure to TFS, GitHub and Advance Installer is an added advantage.
  • Exposure of using 3rdparty tools like, postman, fiddler, Wireshark, etc.
  • Ability to revise, update, refactor and debug code
  • Experience in running SQL queries and working on SQL Database. Knowledge of best practices when dealing with relational databases
  • Capable of troubleshooting common database issues
  • Excellent analytical and problem-solving skills.
  • Positive attitude and a team-first orientation.
  • Commitment to delivering quality products and services to customers.
  • Must be local to Hauppauge, NY

Apply