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Overnight Software Support Engineer Jobs (NOW HIRING)

Konik

Software Support Engineer

Minneapolis, MN · On-site

Software Support Engineer - Software & Hardware Systems Minneapolis, MN | Direct Hire | $100,000-$110,000 + Bonus Opportunity Konik is partnering with an innovative engineering and manufacturing ...

Kiongroup

Software Support Engineer

Atlanta, GA · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Kiongroup

Software Support Engineer

Plano, TX · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Kiongroup

Software Support Engineer

Salt Lake City, UT · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

New

Kardex

Software Support Engineer

Cincinnati, OH · On-site

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

Kiongroup

Software Support Engineer

Grand Rapids, MI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Kardex

Software Support Engineer

Cincinnati, OH · On-site

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

Kion Group AG

Software Support Engineer

Grand Rapids, MI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

Kiongroup

Software Support Engineer

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

KNAPP

Software Support Engineer

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Software Support Engineer provides customer-facing software support for KNAPP customers when they experience software issues, operational disruptions, questions, or service ...

New

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems ...

Symbotic

Software Support Engineer

Andover, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, andmaintainingcritical automation systems at ...

Enovation Controls

Software Support Engineer

Tulsa, OK · On-site

Support customers / partners and their application developers / integrators in a variety of ways, including building demos, guiding external developers through new features and upgrades. Our software ...

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Overnight Software Support Engineer information

See salary details

$39.5K

$90.7K

$166.5K

How much do overnight software support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for overnight software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What does an overnight software support engineer do?

An Overnight Software Support Engineer provides technical assistance and troubleshooting for software products during nighttime hours. They monitor systems, respond to user inquiries, resolve incidents, and escalate complex issues to daytime teams if needed. Their role ensures that software applications remain operational outside of regular business hours, minimizing downtime and keeping global clients supported around the clock.

What are the key skills and qualifications needed to thrive as an overnight software support engineer, and why are they important?

To thrive as an Overnight Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or proven technical experience. Familiarity with ticketing systems, remote monitoring tools, and knowledge of common programming languages or databases is typically required. Excellent problem-solving, communication, and the ability to work independently under pressure are crucial soft skills. These skills ensure timely resolution of critical issues, minimize downtime, and maintain smooth operations during off-hours.

What are some common challenges faced by overnight software support engineers, and how can they be managed effectively?

Overnight Software Support Engineers often encounter challenges such as troubleshooting critical system issues with limited immediate resources and collaborating with daytime teams across time zones. Managing these challenges involves strong documentation skills, proactive communication, and maintaining clear handoffs between shifts. Additionally, adaptability and self-reliance are key, as engineers may need to resolve urgent incidents independently while ensuring detailed updates for the next team. Building familiarity with the company’s escalation procedures and fostering relationships with global colleagues can also help streamline overnight workflows.

What cities are hiring for Overnight Software Support Engineer jobs?

Cities with the most Overnight Software Support Engineer job openings:

What are the most commonly searched types of Software Support Engineer jobs?

The most popular types of Software Support Engineer jobs are:

What states have the most Overnight Software Support Engineer jobs?

States with the most job openings for Overnight Software Support Engineer jobs include:

Overnight Software Support Engineer jobs near you

Software Support Engineer

Konik

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Software Support Engineer – Software & Hardware Systems

Minneapolis, MN | Direct Hire | $100,000–$110,000 + Bonus Opportunity

Konik is partnering with an innovative engineering and manufacturing company seeking a Technical Support Engineer to provide advanced customer support for complex software and hardware systems used in high-power electronic test equipment. This role combines technical troubleshooting, software debugging, system integration, and customer communication to help resolve complex issues and improve product reliability.

The ideal candidate will have experience supporting technical products, troubleshooting software and hardware issues, and working cross-functionally with engineering teams. This position offers the opportunity to work directly with customers while contributing to software improvements, testing processes, and product development initiatives.

Software Support Engineer – Software & Hardware Systems Responsibilities

  • Provide advanced technical support for customers using complex software and hardware systems.
  • Troubleshoot software, hardware, networking, and system integration issues to minimize customer downtime.
  • Identify, reproduce, and document software defects while partnering with engineering teams on solutions.
  • Develop troubleshooting procedures, test plans, and technical documentation for software updates and product improvements.
  • Integrate and validate software solutions on product hardware platforms.
  • Create and maintain knowledge databases, service documentation, and technical support records.
  • Collaborate with engineering, manufacturing, field service, and customers throughout product testing and support activities.
  • Support field service activities and customer deployments as needed.

Software Support Engineer – Software & Hardware Systems Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, or related technical field; equivalent experience considered.
  • 5+ years of relevant technical support, software, hardware, or engineering experience.
  • Experience troubleshooting Windows-based systems, device drivers, network connectivity, and database connections.
  • Strong problem-solving skills with the ability to independently diagnose and resolve complex technical issues.
  • Experience with issue tracking systems such as Jira or Confluence.
  • Strong written and verbal communication skills with the ability to work directly with customers.
  • Ability to manage multiple priorities while working independently and collaboratively.

Preferred Qualifications:

  • Experience supporting highly technical products or industrial equipment.
  • Knowledge of digital electronics and hardware systems.
  • Experience with software testing and validation.
  • Experience with Python, SQL, MODBUS, Ethernet, or communication protocols.
  • Customer-facing technical support or field service experience.

Benefits

  • Discretionary profit-sharing bonus opportunity
  • Health, dental, and vision insurance
  • Health Savings Account (HSA)
  • 401(k) with Roth option
  • Paid time off
  • Life and disability insurance
  • Tuition reimbursement

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Konik is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.

Konik has been creating impactful relationships between technical talent and employers for more than 50 years.

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