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Overnight Software Support Engineer Jobs in Lisle, IL

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Qualifications: * 2+ years in a technical support, client success or software development role

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Qualifications: * 2+ years in a technical support, client success or software development role

May act as a Designated Support Engineer for certain products/ customers. * Continually expands knowledge of Broadcom Support best practices, procedures and systems. * Lead brainstorming sessions to ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

The Lead, Software Engineer, is responsible for providing technical support for Asset Management applications, including order management, trade routing, and other top 100 applications. This role ...

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Overnight Software Support Engineer information

See Lisle, IL salary details

$39K

$89.4K

$164.2K

How much do overnight software support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for overnight software support engineer in Lisle, IL is $89,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $123,300.00 per year, depending on experience, location, and employer.

What does an overnight software support engineer do?

An Overnight Software Support Engineer provides technical assistance and troubleshooting for software products during nighttime hours. They monitor systems, respond to user inquiries, resolve incidents, and escalate complex issues to daytime teams if needed. Their role ensures that software applications remain operational outside of regular business hours, minimizing downtime and keeping global clients supported around the clock.

What are the key skills and qualifications needed to thrive as an overnight software support engineer, and why are they important?

To thrive as an Overnight Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or proven technical experience. Familiarity with ticketing systems, remote monitoring tools, and knowledge of common programming languages or databases is typically required. Excellent problem-solving, communication, and the ability to work independently under pressure are crucial soft skills. These skills ensure timely resolution of critical issues, minimize downtime, and maintain smooth operations during off-hours.

What are some common challenges faced by overnight software support engineers, and how can they be managed effectively?

Overnight Software Support Engineers often encounter challenges such as troubleshooting critical system issues with limited immediate resources and collaborating with daytime teams across time zones. Managing these challenges involves strong documentation skills, proactive communication, and maintaining clear handoffs between shifts. Additionally, adaptability and self-reliance are key, as engineers may need to resolve urgent incidents independently while ensuring detailed updates for the next team. Building familiarity with the company’s escalation procedures and fostering relationships with global colleagues can also help streamline overnight workflows.

What are the most commonly searched types of Software Support Engineer jobs in Lisle, IL?

The most popular types of Software Support Engineer jobs in Lisle, IL are:

What cities near Lisle, IL are hiring for Overnight Software Support Engineer jobs?

Cities near Lisle, IL with the most Overnight Software Support Engineer job openings:

Director of Software Support Engineering

Chicago, IL • On-site


Capital One
Funds, Trusts and Financial Programs • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

88th of 173 rated banks

Good employer

Recommended by students

Paid breaks


$260K/yr

Full-time

Re-posted 8 days ago


Job description

Director of Software Support Engineering
As a Director of Software Support Engineering within our Enterprise Technology organization, you'll lead the engineering teams responsible for the reliability, availability, and continuous operational health of our most critical platforms. You'll oversee the support ecosystem for everything from customer-facing web and mobile applications to highly-available RESTful microservices, core back-end Java systems, and complex big data pipelines.
You'll bridge the gap between development and operations, bringing a deep engineering mindset to incident response, root-cause analysis, and system optimization. To succeed, you'll leverage your solid experience in diagnosing, debugging, and maintaining emerging and traditional technologies such as:
  • Languages & Frameworks: Node.js, Java, GO, AngularJS, React, Python, Ruby, Perl
  • Data & Integration: REST, JSON, XML, NoSQL databases, relational databases, Spark
  • Infrastructure & DevOps: AWS/Cloud Infrastructure, Artifactory, Maven, iOS, Android
Beyond the core stack, you will champion operational excellence by driving the adoption of modern observability tools, automated recovery solutions, and robust CI/CD practices to ensure our enterprise systems are resilient, scalable, and secure.

You will:

  • Lead, manage and grow multiple teams of product focused software engineers

  • Mentor and guide the professional and technical development of engineers on your team.

  • Work with product managers to understand desired application capabilities and testing scenarios

  • Continuously improve software engineering practices

  • Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack development tools and technologies

  • Lead the craftsmanship, availability, resilience, and scalability of your solutions

  • Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community

  • Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity

  • Work across to improve the velocity of your and other teams

  • Lead efforts to deploy new and existing applications into AWS environments

  • Break existing monolithic applications into micro service architectures and build new microservices

Basic Qualifications:

  • Bachelor's Degree

  • At least 7 years' experience in software development

  • At least 5 years' experience in people management

Preferred Qualifications:

  • Master's Degree in Computer Science or a Master's Degree in Software Engineering

  • 10+ years' of experience in software development

  • 5+ years' of experience in Agile practices

  • Experience leveraging interactive AI tooling to accelerate productivity, utilizing capabilities beyond basic code completion

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $244,700 - $279,200 for Director, Software Engineering


Plano, TX: $244,700 - $279,200 for Director, Software Engineering










Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).



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