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Weekend Software Support Engineer Jobs (NOW HIRING)

Konik

Software Support Engineer

Minneapolis, MN

Software Support Engineer - Software & Hardware Systems Minneapolis, MN | Direct Hire | $100,000-$110,000 + Bonus Opportunity Konik is partnering with an innovative engineering and manufacturing ...

Sunbird Software Inc.

NJ · On-site

Sunbird Software is looking for a Software Support Engineer to help us maintain our award-winning web-based solutions. Essential duties and responsibilities * Trouble shoot field issues to reproduce ...

Knapp Inc

Software Support Engineer

Kennesaw, GA · On-site

Software Support Engineer Full Time Operations Kennesaw, GA, US 2 days ago Requisition ID: 2055 WHO WE ARE KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of ...

Kardex

Software Support Engineer

Cincinnati, OH · On-site

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

Kardex

Software Support Engineer

Cincinnati, OH · On-site

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

KNAPP

Software Support Engineer

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Software Support Engineer provides customer-facing software support for KNAPP customers when they experience software issues, operational disruptions, questions, or service ...

CoServe Global Solutions

NJ · On-site

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

Via Logic LLC

Software Support Engineer

Huntsville, AL · On-site

$69K - $125K/yr

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies ...

McKesson

Software Support Engineer

Concord, NC · On-site +1

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

Symbotic

Software Support Engineer

Wilmington, MA

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, andmaintainingcritical automation systems at ...

Symbotic

Software Support Engineer

Andover, MA

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, andmaintainingcritical automation systems at ...

Salesforce

Software Support Engineer

Software Support Engineer (Graduate) Role: Assoc Eng, SRE Data Video Job Summary We are seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering team. In this role, you will ...

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Weekend Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do weekend software support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for weekend software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What does a weekend software support engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are the key skills and qualifications needed to thrive as a weekend software support engineer?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.

What are some common challenges faced by weekend software support engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.
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Weekend Software Support Engineer jobs near you
Infographic showing various Weekend Software Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Support Engineer

Minneapolis, MN

Konik
51 - 200 employees
Learn more about Konikexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 hours ago

Job description

Software Support Engineer – Software & Hardware Systems

Minneapolis, MN | Direct Hire | $100,000–$110,000 + Bonus Opportunity

Konik is partnering with an innovative engineering and manufacturing company seeking a Technical Support Engineer to provide advanced customer support for complex software and hardware systems used in high-power electronic test equipment. This role combines technical troubleshooting, software debugging, system integration, and customer communication to help resolve complex issues and improve product reliability.

The ideal candidate will have experience supporting technical products, troubleshooting software and hardware issues, and working cross-functionally with engineering teams. This position offers the opportunity to work directly with customers while contributing to software improvements, testing processes, and product development initiatives.

Software Support Engineer – Software & Hardware Systems Responsibilities

  • Provide advanced technical support for customers using complex software and hardware systems.
  • Troubleshoot software, hardware, networking, and system integration issues to minimize customer downtime.
  • Identify, reproduce, and document software defects while partnering with engineering teams on solutions.
  • Develop troubleshooting procedures, test plans, and technical documentation for software updates and product improvements.
  • Integrate and validate software solutions on product hardware platforms.
  • Create and maintain knowledge databases, service documentation, and technical support records.
  • Collaborate with engineering, manufacturing, field service, and customers throughout product testing and support activities.
  • Support field service activities and customer deployments as needed.

Software Support Engineer – Software & Hardware Systems Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, or related technical field; equivalent experience considered.
  • 5+ years of relevant technical support, software, hardware, or engineering experience.
  • Experience troubleshooting Windows-based systems, device drivers, network connectivity, and database connections.
  • Strong problem-solving skills with the ability to independently diagnose and resolve complex technical issues.
  • Experience with issue tracking systems such as Jira or Confluence.
  • Strong written and verbal communication skills with the ability to work directly with customers.
  • Ability to manage multiple priorities while working independently and collaboratively.

Preferred Qualifications:

  • Experience supporting highly technical products or industrial equipment.
  • Knowledge of digital electronics and hardware systems.
  • Experience with software testing and validation.
  • Experience with Python, SQL, MODBUS, Ethernet, or communication protocols.
  • Customer-facing technical support or field service experience.

Benefits

  • Discretionary profit-sharing bonus opportunity
  • Health, dental, and vision insurance
  • Health Savings Account (HSA)
  • 401(k) with Roth option
  • Paid time off
  • Life and disability insurance
  • Tuition reimbursement

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Konik is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.

Konik has been creating impactful relationships between technical talent and employers for more than 50 years.

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