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Weekend Software Support Engineer Jobs (NOW HIRING)

CoServe Global Solutions

NJ · On-site

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

Symbotic

Software Support Engineer

Andover, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems ...

Ingenico

Software Support Engineer

Alpharetta, GA · On-site

ABOUT THE ROLE & TEAM The Software Support Engineer is responsible for providing high-quality software technical support to Ingenico customers and partners: Ingenico terminal applications, doing ...

McKesson

Software Support Engineer

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

McKesson

Software Support Engineer

Concord, NC · On-site +1

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

ASM

Senior Engineer, Software Support

Phoenix, AZ

$121K - $160K/yr

Senior Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing ...

MiniMed

Sr. Software Support Engineer

Los Angeles, CA · Hybrid

$132K - $137K/yr

... Software, or Computer Engineering or related engineering or technical field and five (5) years of ... At MiniMed, we are committed to supporting the well-being and financial security of our employees.

Amat

Global Software Support Engineer II

Phoenix, AZ · On-site

$86K - $119K/yr

... software support via Software Ticketing system. 3. Provides timely updates/reports to all ... level engineers and detailed product operation. Functional Knowledge * Demonstrates expanded ...

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Weekend Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do weekend software support engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for weekend software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What does a weekend software support engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are the key skills and qualifications needed to thrive as a weekend software support engineer?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.

What are some common challenges faced by weekend software support engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.
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Weekend Software Support Engineer jobs near you
Infographic showing various Weekend Software Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Support Engineer

CoServe Global Solutions

NJ • On-site

Full-time

Re-posted 13 days ago

Job description

Company Description

To us, CoServe means that "we're in it together" with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

CoServe's specific focus is IT and Telecommunication.  As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

Our client, a dynamic network management and security software firm supporting global companies in banking, technology, pharmaceuticals and retail, as well as the public sector, seeks an experienced Technical Support Engineer for a full time direct hire opening for the engineering team.


This company is on the cutting edge of a number of technologies, both on premise as well as Cloud / SaaS platforms. The selected candidate will need to be a creative problem solver, resourceful in getting things done, and productive working independently or collaboratively.


Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot isses dealing with SQL, Unix, perl or shell, and network debugging. A good working knowledge of networking protocols like TCP/IP, ICMP, DHCP, DNS, SNMP, OSPF, BGP/etc. is required. This position involves phone/Internet support as well as interaction with Development, QA, Sales, and Marketing organizations. This position requires the ability to work without close supervision. This position supports a product and a customer base that is growing rapidly. This is both a highly technical position and a position where customer service skills are very important.


Primary responsibilities for this position include:

  • Respond to customer support requests in a timely and professional manner
  • Diagnose problems
  • Recreate problems locally using varying combinations of hardware and software
  • Create and document workarounds
  • Work with Development, QA, and others within the company to resolve product issues
  • Accurately document problem descriptions and resolutions
  • Support Customer Service Engineers





Qualifications

The following qualifications are required for this position:

  • Solid networking knowledge 
  • Solid Unix background
  • Familiarity with shell scripting and perl
  • Virtual machine experience (e.g. VMware/Hyper-V/AWS)
  • Strong communications skills (verbal and written)
  • A demonstrated ability to learn and a strong willingness to work at varied tasks


The following would be helpful for this position:

  • Database experience (SQL, Postgres)
  • Programming/scripting background (C, Java, perl)
  • Security experience
  • Experience with CentOS
  • Firewall, router, and switch management experience
  • Packet-level debugging
  • Technical support experience


** Please note, This position requires a US citizen able to to get security clearance ** 

Additional Information

This is an immediate opportunity!  Please contact us so we can help you get that first interview! 


** Please note, This position requires a US citizen able to to get security clearance ** 

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About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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