ZipRecruiter

Log In

1

Weekend Software Support Engineer Jobs in Boston, MA

Symbotic

Software Support Engineer

Wilmington, MA · On-site

$82K - $113K/yr

What we need We are looking for a proactive Software Support Engineer to join our T3 Deployment team within our Technology, Software & Robotics Engineering organization. Your job will be to help ...

Symbotic

Software Support Engineer

Wilmington, MA

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, andmaintainingcritical automation systems at ...

Symbotic

Software Support Engineer

Wilmington, MA · Hybrid

$82K - $113K/yr

What we need We are looking for a proactive Software Support Engineer to join our T3 Deployment team within our Technology, Software & Robotics Engineering organization. Your job will be to help ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Diagnose and resolve hardware, software, networking, and connectivity issues remotely * Guide ... Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail ...

Belcan

Support Engineer

North Reading, MA

$29.78/hr

Support Engineer Location: North Reading, MA Zip Code: 01864 Start Date: Right Away Pay Rate: $29 ... software and related systems. Responsibilities include the timely production of precision ...

Belcan

Support Engineer

North Reading, MA · On-site

$29.78/hr

Support Engineer Location: North Reading, MA Zip Code: 01864 Start Date: Right Away Pay Rate: $29 ... software and related systems. Responsibilities include the timely production of precision ...

Cooley

Product Support Engineer

Boston, MA · On-site

Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 4+ ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

Cooley LLP

Product Support Engineer

Boston, MA · On-site

Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 4+ ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

Cooley LLP

Product Support Engineer

Boston, MA

Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 4+ ... Familiarity with software development practices, including agile/scrum, version control, and CI/CD ...

10Beauty

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

Diagnose and resolve hardware, software, networking, and connectivity issues remotely * Guide ... Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail ...

Amazon

Support Engineer, Alexa

Boston, MA · On-site

Amazon is seeking a Support Engineer to join our Amazon Alexa data team. This role focuses on Large ... of software development, or 2+ years of technical support experience - Experience scripting in ...

InterSystems

Support Engineer III

Boston, MA · On-site

This will require you to work occasional weekend or evening hours. This additional time would be ... software. We are an equal-opportunity employer and do not discriminate because of race, color ...

InterSystems

Support Engineer II

Boston, MA · On-site

This will require you to work occasional weekend or evening hours. This additional time would be ... software. We are an equal-opportunity employer and do not discriminate because of race, color ...

next page

Showing results 1-20

All JobsWeekend Software Support Engineer JobsWeekend Software Support Engineer Jobs in Boston, MA

Weekend Software Support Engineer information

See Boston, MA salary details

$42.9K

$98.5K

$180.9K

How much do weekend software support engineer jobs pay per year?

As of Jun 15, 2026, the average yearly pay for weekend software support engineer in Boston, MA is $98,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $135,800.00 per year, depending on experience, location, and employer.

What does a Weekend Software Support Engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by Weekend Software Support Engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Software Support Engineer, and why are they important?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
What are popular job titles related to Weekend Software Support Engineer jobs in Boston, MA? For Weekend Software Support Engineer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Software Support Engineer jobs in Boston, MA look for? The top searched job categories for Weekend Software Support Engineer jobs in Boston, MA are:
Weekend Software Support Engineer jobs near you
Software Support Engineer

Software Support Engineer

Symbotic

Wilmington, MA • On-site

$82K - $113K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are looking for a proactive Software Support Engineer to join our T3 Deployment team within our Technology, Software & Robotics Engineering organization. Your job will be to help deploy, troubleshoot, and stabilize the software that runs our automation systems in production - partnering with Engineering, DevOps, QA, and Operations to deliver high-quality, reliable releases.
What we do
The T3 Deployment team is part of Symbotic's Technology, Software & Robotics Engineering organization, which designs, builds, and supports the AI-powered software that orchestrates our fleet of fully autonomous robots. The Deployment team is responsible for releasing, integrating, and stabilizing that software inside live customer distribution centers - bridging Engineering and Operations to take every release from build to a reliable, high-performing go-live.
What you'll do
  • Support cross-functional release readiness and deployment execution with Engineering, DevOps, QA, Operations, and site teams.

  • Assist with supply chain automation improvements through scripting, system integration tasks, and deployment automation.

  • Operate and help maintain CI/CD pipelines, Kubernetes-based deployments, infrastructure automation, and production release activities.

  • Troubleshoot technical issues across applications, integrations, infrastructure, databases, and distributed systems, with guidance from senior engineers.

  • Build and maintain runbooks, scripts, and repeatable processes that reduce manual effort and improve operational reliability.

  • Partner with internal and external stakeholders to support stable delivery, timely issue resolution, and successful customer outcomes.

  • Travel approximately 10-20% to support deployment activities, site readiness, customer environments, and critical release events, including maintenance windows during off-hours as needed.

What you'll need
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field; equivalent work experience may be considered.

  • Minimum of 2 years of software engineering, deployment, or production support experience.

  • Required technical skills: Linux, CI/CD, scripting, APIs, databases, and basic Kubernetes/DevOps familiarity.

  • Preferred technical skills: Docker, SQL, Git, Jenkins, Ansible/AWX, Helm, Kafka, RabbitMQ, Redis, monitoring, and cloud platforms.

  • Exposure to supply chain automation, warehouse automation, logistics systems, robotics, ASRS, WMS, WES, or WCS environments preferred.

  • Core competencies: proactive ownership, technical curiosity, cross-team coordination, communication, documentation, and production urgency.

Our environment
  • Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

#LI-PA2
#LI-Hybrid
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $82,000.00 - $113,300.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Apply