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Weekend Software Support Engineer Jobs in Boston, MA

Collabera

Support Engineer I

North Reading, MA · On-site

$23.81 - $25.81/hr

Title: Support Engineer I Location: North Reading, MA Duration: 12 Months (With Possibility of ... Experience with CAM software (Mastercam, Fusion 360, NX, or HyperMill) for toolpath development ...

Tutor

Senior Robotics Software Engineer

Watertown, MA · On-site

$133K - $175K/yr

Required : • Proficiency programming in a Python-Linux environment • Comfort with programming linters (Flake8, Mypy) • Software support of real-time systems • Visualization of robot data • ...

InterSystems

Support Engineer II

Boston, MA · On-site

$92K - $116K/yr

This will require you to work occasional weekend or evening hours. This additional time would be ... software. We are an equal-opportunity employer and do not discriminate because of race, color ...

InterSystems

Support Engineer III

Boston, MA · On-site

$102K - $127K/yr

This will require you to work occasional weekend or evening hours. This additional time would be ... software. We are an equal-opportunity employer and do not discriminate because of race, color ...

Analysis Group, Inc.

Senior Support Engineer

Boston, MA · On-site

The Senior Support Engineer resolves complex endpoint, collaboration, identity, and enterprise ... Resolve escalated network, desktop, phone hardware and software issues. * Support and maintain user ...

Roberts Recruiting

Software Engineer

Cambridge, MA

Job Purpose We are seeking a software engineer who is passionate about solving data processing ... The applicant will be responsible for providing software support for our core technology and ...

Analysis Group, Inc.

Senior Support Engineer

Boston, MA · Hybrid

The Senior Support Engineer resolves complex endpoint, collaboration, identity, and enterprise ... Resolve escalated network, desktop, phone hardware and software issues. * Support and maintain user ...

Gamen Group

Help Desk Support Engineer

Boston, MA

As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution ...

Keylent Inc

Sr. Software Engineer

Woburn, MA

$75K/yr

Sr. Software Engineer MAHIN-JOB-35441 Woburn, MA, Full Time Role Desktop Support Engineer Location WOBURN, MA (Day 1 onsite ) Project Tenure 1 Yr Salary $75000 MAX Mandate Skills ServiceNow, Windows ...

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to ... Familiarity with the software development process * Ability to follow complex sets of instructions ...

KG Tiger

Application Support Engineer

Natick, MA

It is a leading developer of mathematical computing software, Engineers and scientists worldwide ... The position consists of two central components - Application support and collaborative project ...

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All JobsWeekend Software Support Engineer JobsWeekend Software Support Engineer Jobs in Boston, MA

Weekend Software Support Engineer information

See Boston, MA salary details

$42.9K

$98.5K

$180.9K

How much do weekend software support engineer jobs pay per year?

As of Jun 15, 2026, the average yearly pay for weekend software support engineer in Boston, MA is $98,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $135,800.00 per year, depending on experience, location, and employer.

What does a Weekend Software Support Engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by Weekend Software Support Engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Software Support Engineer, and why are they important?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
What are popular job titles related to Weekend Software Support Engineer jobs in Boston, MA? For Weekend Software Support Engineer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Software Support Engineer jobs in Boston, MA look for? The top searched job categories for Weekend Software Support Engineer jobs in Boston, MA are:
Weekend Software Support Engineer jobs near you
Technical Support Engineer II

Technical Support Engineer II

Rocket Software, Inc.

Waltham, MA • On-site

$57K - $77K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description Summary:
The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions.
Job Duties and responsibilities
  • Identify and complete tasks in a fast-paced dynamic environment.
  • Effectively and efficiently work with customers and partners to resolve reported problems.
  • Tracking all customer contact within approved tracking systems.

Required Candidate Skills:
  • BS degree in Computer Science/Information Technology.
  • 2+ years' experience working in an IBM z/OS environment as a Systems Programmer, DBA or Application Developer.
  • 1+ years' experience working with 1 or more z/OS Database or application development platforms, such as CICS, IMS, ADABAS, IDMS or VSAM.
  • Experience with JCL, ISPF and SMP/E.
  • Excellent verbal and written communication skills.
  • Solid analytical and troubleshooting skills, specifically dealing with IBM z/OS and TCP/IP.
  • Strong customer service skills.
  • Excellent written and verbal communications skills.

Job Duties and responsibilities
  • Identify and complete tasks in a fast-paced dynamic environment.
  • Effectively and efficiently work with customers and partners to resolve reported problems.
  • Tracking all customer contact within approved tracking systems.

Required Candidate Skills:
  • BS degree in Computer Science/Information Technology.
  • 2+ years' experience working in an IBM z/OS environment as a Systems Programmer, DBA or Application Developer.
  • 1+ years' experience working with 1 or more z/OS Database or application development platforms, such as CICS, IMS, ADABAS, IDMS or VSAM.
  • Experience with JCL, ISPF and SMP/E.
  • Excellent verbal and written communication skills.
  • Solid analytical and troubleshooting skills, specifically dealing with IBM z/OS and TCP/IP.
  • Strong customer service skills.
  • Excellent written and verbal communications skills.

Desired Skills
  • Knowledge of Web Services standards (SOAP, WSDL, WS-*), REST, Applications Servers (WebSphere, Oracle), HTTP, SSL, HTTP/S, TCP protocols.
  • Knowledge/experience with ODBC/JDBC.
  • Knowledge/experience of DB2 utilities and DB2 stored procedures.
  • Knowledge/experience of DB2 LUW.
  • Knowledge/experience with Visual Studio .NET.
  • Knowledge/experience in z/OS Cobol or Natural.
  • Knowledge/experience in Microsoft SQL Server or Oracle
  • Knowledge/experience working with RACF, ACF2 or Top Secret.
  • Operating systems: IBM z/OS, Windows, Red Hat Linux, Sun Solaris.
  • Knowledge/experience with the following is a plus: IBM InfoSphere Data Replication (Replication and CDC) or Rocket Data Replication and Sync/tcVision

Education Requirements:
  • BS degree in Computer Science/Information Technology.

#LI-Remote
#LI-JC1
Annual salary range for this position is between $57,500.00 - $77,625.00 gross before taxes.
What Rocket Software can offer you in USA:
  • Unlimited Vacation Time as well as paid holidays and sick time
  • Health and Wellness coverage options for Rocketeers and dependents
  • Life and disability coverage
  • Fidelity 401(k) and Roth Retirement Savings with matching contributions
  • Monthly student debt benefit program
  • Tuition Reimbursement and Certificate Reimbursement Program opportunities
  • Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Rocket Software logo

About Rocket Software

Sourced by ZipRecruiter

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people--not just ones and zeroes. We're people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Waltham, MA, US

Year founded

1990

Social media

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