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Weekend Software Support Engineer Jobs in Boston, MA

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to ... Familiarity with the software development process * Ability to follow complex sets of instructions ...

It is a leading developer of mathematical computing software, Engineers and scientists worldwide ... The position consists of two central components - Application support and collaborative project ...

Role: Desktop Support Engineer Location: WOBURN, MA (Day 1 onsite ) Mandate Skills: ServiceNow ... Business software applications, including Microsoft Office Suite * IT Service Management ticketing ...

As a Technical Support Engineer on the production support Trading team, you will be responsible for ... Knowledge, understanding and/or interest of enterprise software implementation life-cycle and ...

Trade Support Engineer

Wakefield, MA · On-site

$65K - $85K/yr

As a Technical Support Engineer on the production support Trading team, you will be responsible for ... Knowledge, understanding and/or interest of enterprise software implementation life-cycle and ...

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You will document and deploy test equipment, software, and procedures for in-house production ... Have the flexibility to offset working hours to support occasional weekend shifts. Preferred Skills ...

Job Title: IT support engineer Job Location: Boston Job Type: Contract * This list is intended to ... desktop software and hardware issues * Must be willing to travel * Top requirements

Apply Early

Troubleshoot complex hardware and software issues; escalate when necessary. * Support enterprise ... May require occasional after-hours or weekend work for maintenance or executive events. * Primarily ...

This isn't traditional support-you'll play a hands-on role in shaping how AI is built, used, and experienced across the organization. Video Interview Process: As part of our Software Engineer hiring ...

This isn't traditional support-you'll play a hands-on role in shaping how AI is built, used, and experienced across the organization. Video Interview Process: As part of our Software Engineer hiring ...

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Weekend Software Support Engineer information

See Boston, MA salary details

$42.9K

$98.5K

$180.9K

How much do weekend software support engineer jobs pay per year?

As of Jul 5, 2026, the average yearly pay for weekend software support engineer in Boston, MA is $98,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $135,800.00 per year, depending on experience, location, and employer.

What does a Weekend Software Support Engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by Weekend Software Support Engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Software Support Engineer, and why are they important?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
What are popular job titles related to Weekend Software Support Engineer jobs in Boston, MA? For Weekend Software Support Engineer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Software Support Engineer jobs in Boston, MA look for? The top searched job categories for Weekend Software Support Engineer jobs in Boston, MA are:
Application Support Engineer

Application Support Engineer

BioPoint Inc

Wellesley, MA • On-site

Contractor

Posted 19 days ago


Job description

Company Description

BioPoint, Inc. is a leading global strategic consulting firm that combines deep life sciences industry knowledge with specialized expertise in drug safety, health economics and outcomes research, regulatory affairs, quality assurance, compliance and risk mitigation.  Our professionals can and have assisted clients in optimizing their businesses, improve their operations and risk profile, and advance their organizational performance to seize key opportunities.

Job Description

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on technical work. The successful candidate will be responsible for a full system lifecycle including configuration and code deployment and customizations in an industry-leading financial services cloud offering. 

Responsibilities:

  • Participating in incident management, problem management, and service request fulfillment processes
  • Application installation, upgrades, testing, configuration/change management, and application/hardware monitoring.
  • Knowledge capture and transfer, assisting others in the implementation and use of Eagle software
  • Off-hours support, based on an on-call rotation, will be required
  • Required to interact with business users and technical users both internally and externally
  • Very minimal travel may be required
Qualifications
  • Bachelor's degree in computer science or related technical field
  • 2 years of experience in a technology related position with demonstrated success 
  • Familiarity with the software development process
  • Ability to follow complex sets of instructions, and excellent attention to detail
  • Fundamental training with basic UNIX/Linux commands and or simple SQL query knowledge
  • Familiarity with Microsoft Windows operating systems installation and support
  • Experience with production deployment and operational support for enterprise class applications.
  • Working knowledge of operations tools (monitoring, log analysis, etc.).
  • Basic understanding of data center concepts around networking, storage and cloud computing
  • Excellent oral and written communication skills and have the ability to communicate technical information to both technical and non-technical audiences.
  • Experience writing process and procedure documentation.
  • Working experience with building stable and scalable automation
  • Experience using Windows scripting, shell scripts, or any programming experience
  • Financial services industry experience a plus
  • ITIL v3 Foundation certification a plus
Additional Information

If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.


BioPoint logo

About BioPoint

Sourced by ZipRecruiter

BioPoint is a US-based life sciences consulting organization that brings decades of industry knowledge and expertise to our clients. Recently named #49 on the Inc. 500 list of fastest growing companies in America. BioPoint’s consulting services function to accelerate all facets of drug development, ensure compliance at a global level and optimize pipeline value / ROI. We believe that expertise at anything comes from specialization and practice. The insight gained from exclusively supporting Pharmaceutical, Biotech, and Medical Device organizations enables us to “be in the shoes” of our clients, understanding their unique priorities and challenges. Likewise, serving the Life Sciences industry over many years has allowed us to nurture a network of leading experts from across the country.

Industry

Pharmaceutical and medicine manufacturing

Company size

51 - 200 Employees

Headquarters location

Peabody, MA, US

Year founded

2011

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