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Weekend Software Support Engineer Jobs in Boston, MA

Troubleshoot complex hardware and software issues; escalate when necessary. * Support enterprise ... May require occasional after-hours or weekend work for maintenance or executive events. * Primarily ...

Senior Software Engineer

Boston, MA · On-site

$133K - $175K/yr

This role is a shared software engineering pipeline for the teams building the systems that run ... CorporateOS is the arm that supports Anduril's finance and accounting teams with first class ...

Flywire is a global payments enablement and software company, founded more than a decade ago to ... The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to ...

Flywire is a global payments enablement and software company, founded more than a decade ago to ... The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to ...

Support Engineer II

Boston, MA · On-site

$30 - $33/hr

Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and ... Willingness to work flexible shifts and scheduling, weekends, and holidays Experience Level ...

New

Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and ... weekends, and holidays Experience Level Intermediate Level Job Type & Location This is a Contract ...

New

An exciting opportunity exists at Raytheon for a Layout Support Engineer to join our semi-conductor ... Experience with CAD software tools. * Experience with Microsoft Office Tool Suite. What We Offer:

An exciting opportunity exists at Raytheon for a Layout Support Engineer to join our semi-conductor ... Experience with CAD software tools. * Experience with Microsoft Office Tool Suite. What We Offer:

Senior Software Engineer

Boston, MA · On-site

$191K - $253K/yr

This role is a shared software engineering pipeline for the teams building the systems that run ... CorporateOS is the arm that supports Anduril's finance and accounting teams with first class ...

New

Staff Software Engineer

Boston, MA · On-site

$22K - $292K/yr

This role is a shared software engineering pipeline for the teams building the systems that run ... CorporateOS is the arm that supports Anduril's finance and accounting teams with first class ...

... software, and controls engineers working alongside a prototype lab and a growing operational ... You will support day-to-day IT needs, lead the rollout of endpoint management tooling, manage ...

Showing results 41-60

Weekend Software Support Engineer information

See Boston, MA salary details

$42.9K

$98.5K

$180.9K

How much do weekend software support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for weekend software support engineer in Boston, MA is $98,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $135,800.00 per year, depending on experience, location, and employer.

What does a weekend software support engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by weekend software support engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a weekend software support engineer?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.

What are popular job titles related to Weekend Software Support Engineer jobs in Boston, MA?

For Weekend Software Support Engineer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Weekend Software Support Engineer jobs in Boston, MA look for?

The top searched job categories for Weekend Software Support Engineer jobs in Boston, MA are:

Sr. Onsite Support Engineer

Feuji Inc

Needham, MA • On-site

Contractor

Re-posted 17 days ago


Job description

Position Summary 

The Senior Onsite Support Engineer provides high-level technical support for end-user systems, audio/visual (A/V) technology, and executive personnel. This role ensures reliable IT operations across the organization, with a strong focus on delivering white-glove service to senior leaders and maintaining a seamless experience in conference rooms, meetings, and presentations. The ideal candidate combines advanced troubleshooting skills with excellent communication, professionalism, and discretion. 

Key Responsibilities 

Executive & VIP Support 

  • Provide dedicated, white-glove IT support to executives and senior staff, ensuring rapid response and minimal downtime. 

  • Manage and support all executive workstations, mobile devices, and remote access configurations. 

  • Coordinate with executive assistants to schedule and test A/V and teleconferencing systems before meetings. 

  • Maintain the highest levels of professionalism, confidentiality, and attention to detail in all interactions. 

Audio/Visual (A/V) and Conference Technology 

  • Support, configure, and troubleshoot conference room technologies, including Zoom Rooms, Teams Rooms, projectors, displays, video conferencing systems, microphones, and room scheduling devices. 

  • Partner with facilities and vendors to maintain A/V hardware and ensure optimal functionality. 

  • Provide on-site A/V support during executive meetings, town halls, and live events. 

  • Implement best practices for meeting room setups, device management, and preventive maintenance. 

Desktop & End-User Support 

  • Provide Tier 2/3 support for desktops, laptops, printers, mobile devices, and peripherals. 

  • Install, configure, and maintain Windows and macOS systems, software, and user profiles. 

  • Troubleshoot complex hardware and software issues; escalate when necessary. 

  • Support enterprise collaboration tools such as Microsoft 365, Teams, Zoom, and other productivity suites. 

  • Maintain asset inventory, system images, and deployment tools (e.g., Intune, SCCM, or JAMF). 

Operational & Project Support 

  • Participate in IT infrastructure and end-user computing projects, including migrations, upgrades, and rollouts. 

  • Contribute to documentation, knowledge base articles, and training materials. 

  • Mentor junior support staff and help establish support standards and procedures. 

Qualifications 

Required: 

  • 5+ years of hands-on desktop or end-user support experience in a corporate environment. 

  • Strong expertise with Windows 10/11, macOS, Office 365, and mobile device management (MDM) platforms. 

  • Proven experience supporting executive leadership and VIPs with professionalism and discretion. 

  • Advanced knowledge of A/V systems (Zoom Rooms, Microsoft Teams Rooms, Crestron, Logitech, Poly, etc.). 

  • Excellent troubleshooting, communication, and customer service skills. 

Preferred: 

  • Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation. 

  • Experience with Intune, SCCM, JAMF, Active Directory, and Group Policy management. 

  • Familiarity with networking fundamentals (TCP/IP, Wi-Fi, VPN) and remote access tools. 

  • Previous experience in a fast-paced, executive-facing environment. 

Core Competencies 

  • Exceptional customer focus and interpersonal communication skills. 

  • Ability to work independently and under pressure in high-visibility situations. 

  • Strong organizational and time management skills. 

  • Attention to detail with a proactive, problem-solving mindset. 

  • Discretion and professionalism when handling sensitive or confidential matters. 

Physical & Work Environment Requirements 

  • Ability to lift up to 40 lbs for equipment setups. 

  • May require occasional after-hours or weekend work for maintenance or executive events. 

  • Primarily on-site role with potential for hybrid flexibility depending on business needs.