IT Support Engineer
Boston, MA · On-site
Saviance is seeking an IT Support Engineer to join Baylor Genetics, an industry leader in genetics testing. The role involves providing technical assistance and support for computer systems, hardware ...
IT Support Engineer
Boston, MA · On-site
Saviance is seeking an IT Support Engineer to join Baylor Genetics, an industry leader in genetics testing. The role involves providing technical assistance and support for computer systems, hardware ...
IT Support Engineer
Waltham, MA · On-site
Conduct comprehensive remote support sessions for multi-system technical problems. * Develop and ... Your recruiter can share more information about the specific salary range for your desired work ...
IT Support Engineer
Waltham, MA · On-site
Conduct comprehensive remote support sessions for multi-system technical problems. * Develop and ... Your recruiter can share more information about the specific salary range for your desired work ...
IT Support Engineer
Waltham, MA · On-site
Conduct comprehensive remote support sessions for multi-system technical problems. * Develop and deliver client training on system usage and best practices. * Contribute to knowledge base articles ...
IT Support Engineer
Waltham, MA · On-site
Conduct comprehensive remote support sessions for multi-system technical problems. * Develop and deliver client training on system usage and best practices. * Contribute to knowledge base articles ...
IT Support Engineer I
Framingham, MA · On-site
$55K - $65K/yr
Reporting to the Service Desk Manager, the IT Support Engineer I will assist with day-to-day Service Desk operations including resolving support requests, imaging workstations, and provisioning and ...
IT Support Engineer I
Framingham, MA · On-site
$55K - $65K/yr
Reporting to the Service Desk Manager, the IT Support Engineer I will assist with day-to-day Service Desk operations including resolving support requests, imaging workstations, and provisioning and ...
IT Support Engineer I
Framingham, MA · On-site
$55K - $65K/yr
Reporting to the Service Desk Manager, the IT Support Engineer I will assist with day-to-day Service Desk operations including resolving support requests, imaging workstations, and provisioning and ...
IT Support Engineer I
Framingham, MA · On-site
$55K - $65K/yr
Reporting to the Service Desk Manager, the IT Support Engineer I will assist with day-to-day Service Desk operations including resolving support requests, imaging workstations, and provisioning and ...
They are seeking several IT Support Engineers to provide deskside support for end users, perform hardware troubleshooting, and document incidents using ITSM tools. Responsibilities : • Provide ...
They are seeking several IT Support Engineers to provide deskside support for end users, perform hardware troubleshooting, and document incidents using ITSM tools. Responsibilities : • Provide ...
Merge IT is seeking an IT Support Engineer to join their enterprise-level client in Cambridge, MA. The role involves performing technical work activities to meet business and customer requirements ...
Merge IT is seeking an IT Support Engineer to join their enterprise-level client in Cambridge, MA. The role involves performing technical work activities to meet business and customer requirements ...
Overview Our client is seeking a Lab IT Support Engineer to support a large-scale Windows 11 upgrade initiative across Research & Development laboratories. This 6+ month contract will focus on ...
Overview Our client is seeking a Lab IT Support Engineer to support a large-scale Windows 11 upgrade initiative across Research & Development laboratories. This 6+ month contract will focus on ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
IT Support Intern
$16.75 - $22.25/hr
... entry-level technical and administrative tasks. This internship is designed to provide hands-on ... Computer Engineering, or a related field. * Basic understanding of computer hardware, operating ...
IT Support Intern
$16.75 - $22.25/hr
... entry-level technical and administrative tasks. This internship is designed to provide hands-on ... Computer Engineering, or a related field. * Basic understanding of computer hardware, operating ...
IT Support Intern
Peabody, MA · On-site
$16.75 - $22.25/hr
... entry-level technical and administrative tasks. This internship is designed to provide hands-on ... Computer Engineering, or a related field. * Basic understanding of computer hardware, operating ...
IT Support Intern
Peabody, MA · On-site
$16.75 - $22.25/hr
... entry-level technical and administrative tasks. This internship is designed to provide hands-on ... Computer Engineering, or a related field. * Basic understanding of computer hardware, operating ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
IT Support Supervisor
Boston, MA · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Boston, MA · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
... IT support of endpoints and business systems. - Serve as the primary IT desktop support and escalation for software engineering, applied science, robotics R&D, and manufacturing operations ...
IT Support Specialist
Marlborough, MA · On-site
The IT Support Tier 1/2 employee responds to and resolves customer tickets that include questions, requests for services and technical troubleshooting. * Work as part of a team of skilled ...
IT Support Specialist
Marlborough, MA · On-site
The IT Support Tier 1/2 employee responds to and resolves customer tickets that include questions, requests for services and technical troubleshooting. * Work as part of a team of skilled ...
IT Support Specialist II
Lexington, MA · On-site
$30.72 - $37.88/hr
Travel required to company locations to support end-users, network and IT infrastructure. As a Data Engineer, you bring: * Education Level - Associate's Degree (Required) or Bachelor's Degree ...
Quick apply
IT Support Specialist II
Lexington, MA · On-site
$30.72 - $37.88/hr
Travel required to company locations to support end-users, network and IT infrastructure. As a Data Engineer, you bring: * Education Level - Associate's Degree (Required) or Bachelor's Degree ...
IT Desktop Support Engineer
Boston, MA · On-site
Sky Systems, Inc. is seeking an IT Desktop Support Engineer to provide technical support for all End User Computing devices for office-based staff. The role involves resolving incidents, managing ...
IT Desktop Support Engineer
Boston, MA · On-site
Sky Systems, Inc. is seeking an IT Desktop Support Engineer to provide technical support for all End User Computing devices for office-based staff. The role involves resolving incidents, managing ...
IT Office Support Engineer
Boston, MA · On-site
$80 - $105/hr
As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ... Manage IT hardware procurement requests, coordinating with vendors and internal stakeholders to ...
IT Office Support Engineer
Boston, MA · On-site
$80 - $105/hr
As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ... Manage IT hardware procurement requests, coordinating with vendors and internal stakeholders to ...
Entry Level It Support Engineer information
See Boston, MA salary details
$18.02 - $23.10
4% of jobs
$23.10 - $28.18
9% of jobs
$32.38 is the 25th percentile. Wages below this are outliers.
$28.18 - $33.26
14% of jobs
$33.26 - $38.34
15% of jobs
The median wage is $40.72 / hr.
$38.34 - $43.42
17% of jobs
$43.42 - $48.50
16% of jobs
$48.64 is the 75th percentile. Wages above this are outliers.
$48.50 - $53.58
9% of jobs
$53.58 - $58.66
7% of jobs
$58.66 - $63.75
4% of jobs
$63.75 - $68.83
3% of jobs
$68.83 - $73.91
1% of jobs
$18
$43
$73
How much do entry level it support engineer jobs pay per hour?
As of Aug 26, 2026, the average hourly pay for entry level it support engineer in Boston, MA is $43.31, according to ZipRecruiter salary data. Most workers in this role earn between $32.12 and $50.67 per hour, depending on experience, location, and employer.
What is an entry level IT support engineer?
Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.
What are the key skills and qualifications needed to thrive as an entry level IT support engineer?
To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.
What are some common challenges faced by entry level IT support engineers, and how can they overcome them?
Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.
What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?
| Aspect | Entry Level IT Support Engineer | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often preferred) | CompTIA A+ (commonly required) |
| Work Environment | On-site and remote technical support, troubleshooting hardware/software issues | Help desk, customer support, remote troubleshooting |
| Employer & Industry Usage | IT departments across various industries, tech companies, corporate environments | Customer service centers, IT support firms, corporate help desks |
Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.
What are popular job titles related to Entry Level It Support Engineer jobs in Boston, MA?
For Entry Level It Support Engineer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Engineer jobs in Boston, MA look for?
The top searched job categories for Entry Level It Support Engineer jobs in Boston, MA are:
IT Support Engineer
Boston, MA • On-site
Saviance •
IT Services • 201 - 500 employees201 - 500 employees
Full-time
Re-posted 25 days ago
Job description
Job Summary:
Saviance is seeking an IT Support Engineer to join Baylor Genetics, an industry leader in genetics testing. The role involves providing technical assistance and support for computer systems, hardware, and software, while ensuring customer satisfaction and minimizing downtime.
Responsibilities:
• Troubleshoots hardware and software problems.
• Assists in moving computer equipment.
• Installs new computer equipment.
• Installs specific software packages, including but not limited to, operating systems, word processing, or spreadsheet programs.
• Assembles new computers including hardware and peripheral components, such as keyboards, printers, and disk drives.
• Resolves requests using approved methods in accordance with established procedures and service levels.
• Documents all resolutions including all bug fixes.
• Follow up with all customers to ensure work orders are completed and to ascertain customer satisfaction.
• Performs other job-related duties as assigned.
Qualifications:
Required:
• A+ or MCP Certification or equivalent demonstrated knowledge.
Preferred:
• MSCE Certification or equivalent demonstrated knowledge.
Company:
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. Founded in 1999, the company is headquartered in Metuchen, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Saviance is seeking an IT Support Engineer to join Baylor Genetics, an industry leader in genetics testing. The role involves providing technical assistance and support for computer systems, hardware, and software, while ensuring customer satisfaction and minimizing downtime.
Responsibilities:
• Troubleshoots hardware and software problems.
• Assists in moving computer equipment.
• Installs new computer equipment.
• Installs specific software packages, including but not limited to, operating systems, word processing, or spreadsheet programs.
• Assembles new computers including hardware and peripheral components, such as keyboards, printers, and disk drives.
• Resolves requests using approved methods in accordance with established procedures and service levels.
• Documents all resolutions including all bug fixes.
• Follow up with all customers to ensure work orders are completed and to ascertain customer satisfaction.
• Performs other job-related duties as assigned.
Qualifications:
Required:
• A+ or MCP Certification or equivalent demonstrated knowledge.
Preferred:
• MSCE Certification or equivalent demonstrated knowledge.
Company:
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. Founded in 1999, the company is headquartered in Metuchen, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Saviance
Sourced by ZipRecruiter
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. We bring twenty three years of experience to the table. Our consultants are qualified experts and extremely talented. We understand the business behind the technology, and work with many of the top Fortune 100 companies and provide innovative, scalable, robust and secure solutions. At the forefront of the Staffing and IT Solutions industry, Saviance is certified by NMSDC as a Tier 1, Minority Business Enterprise (MBE) . We are a self- certified Small Business and self- certified Woman Owned Business committed to maximizing global workforce solutions on behalf of our clients, empowering businesses and talent through applied human intelligence. We are a Diversity Supplier with global reach specializing in a business services blend of talent, technology, and a relentless commitment to customer success. It’s our diversity that’s acts as a core component of our culture, our approach to business, and the opportunities we provide to our clients and our employees.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
East Rutherford, NJ, US
Year founded
1999