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It Support Engineer Jobs (NOW HIRING)

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

OmniVision Technologies

IT Support Engineer

Santa Clara, CA · On-site

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

Olympus Insurance

IT Support Engineer

Jacksonville, FL · On-site

Job Title: IT Support Engineer Reports to: IT Infrastructure Manager Direct Reports: None Location: Jacksonville Office Position type: Full-Time FLSA Status: Exempt, Salaried Normal Working Hours:

BAE Networks

Be Seen First

IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

Netrix Global

IT Support Engineer

Albany, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily responsible for providing onsite IT support at customer locations, ensuring the stability, performance, and ...

Netrix Global

IT Support Engineer

Troy, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily responsible for providing onsite IT support at customer locations, ensuring the stability, performance, and ...

Hunting

IT Support Engineer

ME · On-site

The "IT Support Engineer - Desktop & Infrastructure" role is a hybrid role which primarily serves as a member of the local business unit IT support team but also is a member of the global ...

OMNIVISION

IT Support Engineer

Santa Clara, CA

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

Red Cup IT, Inc.

IT Support Engineer

Los Angeles, CA

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

OMNIVISION

IT Support Engineer

Santa Clara, CA · On-site

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

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All JobsIt Support Engineer Jobs

It Support Engineer information

See salary details

$32.5K

$65.9K

$106.5K

How much do it support engineer jobs pay per year?

As of Aug 5, 2026, the average yearly pay for it support engineer in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

More about It Support Engineer jobs
What cities are hiring for It Support Engineer jobs? Cities with the most It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
Who are the top companies hiring for It Support Engineer jobs? The top employers for It Support Engineer jobs are:
What states have the most It Support Engineer jobs? States with the most job openings for It Support Engineer jobs include:
What job categories do people searching It Support Engineer jobs look for? The top searched job categories for It Support Engineer jobs are:
What are popular job titles related to It Support Engineer jobs? For It Support Engineer jobs, the most frequently searched job titles are:
It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $65,871 per year, or $31.7 per hour.

IT Support Engineer

Nextgen Technologies

San Mateo, CA

$70K/yr

Full-time

Re-posted 8 days ago

Job description

Job Description

Role : IT Support Engineer 

Location : San Mateo, CA

Salary: $70K/Year + Benefits and Bonus

Position: Full Time


Description: Looking for a qualified and high-energy IT Support Engineer to handle desk-side and full-service support for company users working. The engineer is responsible for users' satisfaction with IT services and also acts as a regional point of escalation for IT issues. The engineer reports to the Director of Corporate IT.


The Regional IT Support Engineer is a member of a full-spectrum User Support team that includes other Regional Engineers and complements the Global Corporate IT Service Desk. The engineer collaborates with other regions and with the IT Service Desk to ensure locally delivered services are performed as part of a continuous and seamless user experience.


As the engineer of the local IT region with closest proximity to daily business operations, this engineer is expected to understand requirements for and impact of IT services and to contribute feedback to the rest of IT team.


Responsibilities:

Handle all aspects of IT end-user field support for US headquarters employees and act as a local, regional point of escalation for IT issues

Prevent, monitor and respond to ensure user issues are addressed, escalating as appropriate

Manage and support Windows and Mac systems

Manage technical currency and process consistency according to standards

Manage and monitor servers and cloud services such as Microsoft AD, DNS\DHCP, Salesforce CRM, Google Apps, Office 365, Okta

Collaborate with other regions, global support groups and Service Owners to identify new service requirements and enhance existing ones

Oversee and deliver local projects

Manage IT procurement

Act as backup for other User Support Engineers


Desired Skills and Experience


Must Have


3+ years in IT helpdesk support positions

2+ years in IT roles with increasing levels of responsibility

2+ years with Microsoft AD and various services (DNS\DHCP\etc.)

Experience with Apple Macs, installations and troubleshooting

LAN/WAN networking experience

Experience working in a complex and globally dispersed environment

Experience delivering successfully in a multi-vendor governance model

Show strong results in achieving employee satisfaction across a variety of business functions

Experience in working in cross-functional and regional teams to resolve users' issues


Nice to Have


Microsoft technical certifications

Google Apps for Business knowledge and experience

Office 365 knowledge and experience

Excellent written and verbal communication skills

VoIP experience


Qualifications

Must Have


3+ years in IT helpdesk support positions

2+ years in IT roles with increasing levels of responsibility

2+ years with Microsoft AD and various services (DNS\DHCP\etc.)

Experience with Apple Macs, installations and troubleshooting

LAN/WAN networking experience

Experience working in a complex and globally dispersed environment

Experience delivering successfully in a multi-vendor governance model

Show strong results in achieving employee satisfaction across a variety of business functions

Experience in working in cross-functional and regional teams to resolve users' issues


Additional Information

All your information will be kept confidential according to EEO guidelines.

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