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It Support Engineer Jobs (NOW HIRING)

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...

We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security ...

We are looking for an IT Support Engineer who will be the central point of contact for providing IT support to a diverse team at the crossroads of technology and food. Reporting to the Senior Manager ...

As a rapidly growing firm of 140-150+ employees, they are seeking a 2nd full time IT Support Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer starting in ...

Job Title: IT Support Engineer Job Type: FT Location: Charlotte, NC (Hybrid- 3 days in office) Job Summary We are passionate about our clients having a great experience and this also applies to our ...

Description Job Title: IT Support Engineer Job Type: FT Location: Charlotte, NC (Hybrid- 3 days in office) Job Summary We are passionate about our clients having a great experience and this also ...

IT Support Engineer

$125K - $150K/yr

About This Role We are hiring an IT Support Engineer to own frontline IT support and endpoint operations at LiveKit, with a focus on building reliable, low-friction systems that help a distributed ...

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Navan is seeking an IT Support Engineer for our New York City office. This role involves providing technical support to end-users and ensuring smooth IT operations, including hardware and software ...

IT Support Engineer

Santa Clara, CA · On-site

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations and compliance while supporting their mission-critical systems. Responsibilities : • Provide Tier ...

IT Support Engineer

Redlands, CA · On-site

$77K - $93K/yr

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

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It Support Engineer information

See salary details

$32.5K

$65.9K

$106.5K

How much do it support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for it support engineer in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What are IT Support Engineers?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer, and why are they important?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

More about It Support Engineer jobs
What cities are hiring for It Support Engineer jobs? Cities with the most It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
Who are the top companies hiring for It Support Engineer jobs? The top employers for It Support Engineer jobs are:
What states have the most It Support Engineer jobs? States with the most job openings for It Support Engineer jobs include:
What job categories do people searching It Support Engineer jobs look for? The top searched job categories for It Support Engineer jobs are:
Infographic showing various It Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $65,871 per year, or $31.7 per hour.

Full-time

Re-posted 19 days ago


Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking IT Support Engineer for one of our client, Please share your resume with current location & full contact info
Role:IT Support Engineer
Location:San Francisco, CA (Onsite)
Job description:
Description:
This IT Support Engineer will provide frictionless support, share best practices and be a trusted advocate for our internal customers. A successful IT Support Engineer must have a strong understanding of common internet and SaaS applications (browsers, Slack, Google Workspace, Office), hardware (Apple/Windows), mobile phones and devices, networks, virtual desktops and operating systems. The ideal candidate will also have great attention to detail and will be comfortable working in a fast-paced environment. Quick issue resolution and regular proactive maintenance are key to keeping the organization running.
Required Skills:
• 3+ years experience with Mac and PC technical support.
• 3+ years experience working in a heavily SaaS based environment with responsibility managing user/role based access to systems.
• 2+ years supporting VDI solutions (VMware, AWS).
• Flexible for early morning coverage and some late evening support.
• Experience with high priority escalations and high-pressure situations.
• Strong ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
• Excellent communication skills and customer service attitude.
• Self-starter with initiative and a high 'figure it out' factor.
• Proven desire to take ownership of tasks and projects and follow through to completion
With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com | www.rootshellinc.com