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It Support Engineer Jobs (NOW HIRING)

Alleare Consulting

IT Support Engineer

Casa Grande, AZ · On-site

IT Support Engineer Fulltime Casa Grande, AZ (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their Casa Grande, AZ. office. This role will ...

Link Technologies

IT Support Engineer

Las Vegas, NV · On-site

* JOB-7664 * IT Support Engineer * Las Vegas, NV * Link Technologies (LinkTechConsulting.com) is currently seeking an IT Support Engineer for an opportunity in Las Vegas, NV. About the Role Link ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is: ASAP Duration: 4-6 Month Contract Compensation Range: Based on Experience, W2 Entry Level: $22/hr ...

New

Robert Half

IT Support Engineer

Savannah, GA · On-site

$33.25 - $38.50/hr

We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia. This contract-to-permanent position is ideal for someone ...

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

FloresHR, LLC

IT Support Engineer

Charlotte, NC · Hybrid

Description Job Title: IT Support Engineer Job Type: FT Location: Charlotte, NC (Hybrid- 3 days in office) Job Summary We are passionate about our clients having a great experience and this also ...

Vintage Cash Cow

We're looking for an IT Support Engineer to join our growing IT team and help deliver a reliable, secure and seamless technology experience across the business. The Role This is a hands-on role ...

Horizon Ag-Products

IT Support Engineer

Golden, CO · On-site

$30 - $34/hr

IT Support Engineer A leader in the Biostimulant industry, Horizon Ag Products began manufacturing soluble humus products for Agriculture in 1983. Based in Lakewood, CO, we are a recognized leader in ...

Horizon Ag-Products

IT Support Engineer

Lakewood, CO · On-site

$30 - $34/hr

IT Support Engineer A leader in the Biostimulant industry, Horizon Ag Products began manufacturing soluble humus products for Agriculture in 1983. Based in Lakewood, CO, we are a recognized leader in ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to maintain and enhance their IT infrastructure, ensuring security and compliance while providing hands-on support to employees. The role involves both daily ...

OMNIVISION

IT Support Engineer

Santa Clara, CA · On-site

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

Priority OnDemand

IT Support Engineer

Redlands, CA · On-site

$77K - $93K/yr

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

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All JobsIt Support Engineer Jobs

It Support Engineer information

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$32.5K

$65.9K

$106.5K

How much do it support engineer jobs pay per year?

As of Jun 25, 2026, the average yearly pay for it support engineer in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What are IT Support Engineers?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer, and why are they important?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What is L1, L2, and L3 support salary?

For an IT Support Engineer, L1 support typically offers a salary range of $30,000 to $50,000 annually, L2 support ranges from $40,000 to $60,000, and L3 support can earn $60,000 to $80,000 or more, depending on experience and location. Higher levels often require advanced troubleshooting skills, certifications, and deeper technical knowledge of systems and networks.

What does an IT support engineer do?

An IT support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using tools like remote support software and diagnostic utilities, and may hold certifications such as CompTIA A+ or Network+. Their role ensures the smooth operation of IT infrastructure within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

Is AI replacing tech support?

AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, IT Support Engineers are still essential for handling complex problems, customer interactions, and system management that require human judgment and technical expertise.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What engineers make $500,000?

Senior IT Support Engineers with extensive experience, specialized skills, and certifications such as Cisco or Microsoft can reach salaries around $500,000, especially in high-demand industries or senior leadership roles. Achieving this level often requires advanced technical expertise, management responsibilities, or working in lucrative sectors like finance or technology. Such compensation is uncommon and typically involves bonuses, stock options, or profit sharing.
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It Support Engineer jobs near you
IT Support Engineer

IT Support Engineer

Alleare Consulting

Casa Grande, AZ • On-site

Other

Posted 26 days ago

Job description

IT Support Engineer

Fulltime

Casa Grande, AZ (on-site)

IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their Casa Grande, AZ. office. This role will work the 9AM-6PM shift. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the local branch office and corporate office as well as manufacturing plants; there will be some minimal travel locally. Candidate should also be willing to travel occasionally (1-3 trips per year) to support other locations and train at the corporate headquarters.

The day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.

RESPONSIBILITIES:

  • Proactively monitor network infrastructure and respond rapidly to issues
  • Serve as primary contact for local pc, server, and network technologies
  • Configure and deploy workstations, servers, and network hardware
  • Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects
  • Update progress and resolution for reported issues within ticketing system
  • Create and update technical and end user training materials
  • Provide high quality support to end users

REQUIREMENTS:

  • Self-motivated, energetic, organized, and customer service focused
  • Communicate effectively to end user and other IT team members
  • Degreed professional or equivalent current certifications with demonstrable experience in supporting and troubleshooting Windows in AD environments using published and learned best-practices
  • Proven record of supporting and provisioning technical solutions
  • Possess a drive to learn and teach
  • Possess effective troubleshooting skills, be methodical and detail oriented
  • Possess desktop and desktop peripheral troubleshooting skills and techniques needed to solve complex issues (printing, applications, networking)
  • Technical knowledge of cabling installation and troubleshooting
  • Candidate must be able to carry out physical requirements of the job including the racking (lifting) of equipment, along with the traversal of ladder and elevated environments.

PREFERENCES (familiarity with):

  • Fresh Service Helpdesk software
  • Smart devices iPhone /iPad/ Android
  • Printer/Print server support
  • Microsoft Cloud Technology Intune, Azure AD, O365
  • Computer Lenovo ThinkPad / HP
  • Messaging Microsoft Exchange
  • Collaboration Microsoft SharePoint and Teams
  • Backup and recovery software Acronis and Avamar
  • Switches and routers Cisco and Brocade

**To view all of our open positions, please visit: .

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