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It Support Engineer Jobs (NOW HIRING)

Young Systems Corporation

Be Seen First

IT Support Engineer

Cerritos, CA · On-site

$18 - $20/hr

Job Title: IT Support Engineer Location: Cerritos, CA, USA Job Type: Full-Time Are you passionate about technology and even more passionate about helping people? We're seeking an experienced ...

Alleare Consulting

IT Support Engineer

Casa Grande, AZ · On-site

IT Support Engineer Fulltime Casa Grande, AZ (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their Casa Grande, AZ. office. This role will ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is: ASAP Duration: 4-6 Month Contract Compensation Range: Based on Experience, W2 Entry Level: $22/hr ...

New

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

The Atlantic Group

IT Support Engineer

Greenwich, CT · On-site

As a rapidly growing firm of 140-150+ employees, they are seeking a 2nd full time IT Support Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer starting in ...

FloresHR, LLC

IT Support Engineer

Charlotte, NC · Hybrid

Description Job Title: IT Support Engineer Job Type: FT Location: Charlotte, NC (Hybrid- 3 days in office) Job Summary We are passionate about our clients having a great experience and this also ...

Vintage Cash Cow

We're looking for an IT Support Engineer to join our growing IT team and help deliver a reliable, secure and seamless technology experience across the business. The Role This is a hands-on role ...

Horizon Ag-Products

IT Support Engineer

Golden, CO · On-site

$30 - $34/hr

IT Support Engineer A leader in the Biostimulant industry, Horizon Ag Products began manufacturing soluble humus products for Agriculture in 1983. Based in Lakewood, CO, we are a recognized leader in ...

Comscore

IT Support Engineer

Reston, VA

$75/hr

Job Title: IT Support Engineer Location: Reston, VA (REQUIRED) About This Role: This role will provide frontline technical support to employees, ensuring a seamless end-user experience across ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to maintain and enhance their IT infrastructure, ensuring security and compliance while providing hands-on support to employees. The role involves both daily ...

OMNIVISION

IT Support Engineer

Santa Clara, CA

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

Priority OnDemand

IT Support Engineer

Redlands, CA · On-site

$77K - $93K/yr

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

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All JobsIt Support Engineer Jobs

It Support Engineer information

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$32.5K

$65.9K

$106.5K

How much do it support engineer jobs pay per year?

As of Jun 25, 2026, the average yearly pay for it support engineer in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What are IT Support Engineers?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer, and why are they important?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What is L1, L2, and L3 support salary?

For an IT Support Engineer, L1 support typically offers a salary range of $30,000 to $50,000 annually, L2 support ranges from $40,000 to $60,000, and L3 support can earn $60,000 to $80,000 or more, depending on experience and location. Higher levels often require advanced troubleshooting skills, certifications, and deeper technical knowledge of systems and networks.

What does an IT support engineer do?

An IT support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using tools like remote support software and diagnostic utilities, and may hold certifications such as CompTIA A+ or Network+. Their role ensures the smooth operation of IT infrastructure within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

Is AI replacing tech support?

AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, IT Support Engineers are still essential for handling complex problems, customer interactions, and system management that require human judgment and technical expertise.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What engineers make $500,000?

Senior IT Support Engineers with extensive experience, specialized skills, and certifications such as Cisco or Microsoft can reach salaries around $500,000, especially in high-demand industries or senior leadership roles. Achieving this level often requires advanced technical expertise, management responsibilities, or working in lucrative sectors like finance or technology. Such compensation is uncommon and typically involves bonuses, stock options, or profit sharing.
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It Support Engineer jobs near you
IT Support Engineer

IT Support Engineer

Young Systems Corporation

Cerritos, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

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Job description

Here’s a polished version of your job posting for an IT Support Engineer role in Cerritos, CA:

Job Title: IT Support Engineer
Location: Cerritos, CA, USA
Job Type: Full-Time

Are you passionate about technology and even more passionate about helping people? We’re seeking an experienced IT Support Engineer who thrives on solving problems, supporting others, and improving systems.

About the Role

We are looking for someone with at least 2-3 years of hands-on IT support experience who enjoys working with people and providing practical, timely solutions. If you're people-oriented, optimistic, and organized, you'll be a great fit for our team.

Key Responsibilities

  • Monitor and maintain internal IT systems including domain controllers, servers, backups, and UPS devices.

  • Manage and respond to support tickets using Freshdesk, documenting solutions post-resolution.

  • Serve as a technical liaison with software vendors to troubleshoot and resolve system issues.

  • Support IT projects and upgrades as needed.

Technical Qualifications

  • 2–3 years of experience in IT support or a related role.

  • Proficient in setting up and maintaining domain controllers and managing user accounts.

  • Strong experience with Microsoft 365 and Google Workspace: user setup, email migration, and troubleshooting.

  • Knowledge of network administration and resolving network-related issues.

  • Familiarity with VMware environments.

  • Experience with various backup solutions and disaster recovery protocols.

  • Skilled in PC hardware troubleshooting and repair.

Ideal Candidate Qualities

  • People-oriented: You enjoy helping others and providing excellent support.

  • Optimistic: You bring positive energy to challenges and interactions.

  • Organized: You manage time and tasks efficiently and follow through reliably.

  • Tenacious: You don’t give up easily and tackle problems with persistence.

  • Disciplined: You follow procedures and maintain high standards in your work.

To Apply:
Please submit your resume and a brief cover letter explaining why you're a great fit for this role.

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Company Description

We're a value-add distributor in the wild office tech world—offering roles in sales, admin, and tech. Join us and grow your career!