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It Support Engineer Jobs (NOW HIRING)

Mirantis

IT Support Engineer

Campbell, CA · On-site

Mirantis is seeking an IT Support Engineer to be the on-site IT presence at our Campbell, CA headquarters. This is a fully on-site role - not hybrid or remote - responsible for supporting employees ...

EOS

IT Support Engineer

Austin, TX · On-site

$65K - $75K/yr

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

Navitas Semiconductor

IT Support Engineer

Torrance, CA · On-site

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

We're looking for a hands‑on IT Support Engineer to help continue building a modern, secure, and compliance‑ready IT environment that enables our teams to operate quickly, safely, and effectively ...

MSS MJH Shared Services

IT Support Engineer

Cranbury, NJ

$55K - $65K/yr

We are seeking an IT Support Engineer who takes pride in delivering an exceptional end-user experience and thrives in a fast-moving, service-oriented environment. You will provide L1 and L2 technical ...

UBEO

IT Support Engineer

Dallas, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Dallas, TX! UBEO is a distributor/servicer of ...

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems ...

53 Stations

What you'll bring: * 3-5 years in IT support or IT engineering, with at least 2 supporting a majority‑Mac fleet. * System administration and advanced troubleshooting across macOS endpoints ...

53 Stations

IT Support Engineer

San Francisco, CA · On-site

What you'll bring: * 3-5 years in IT support or IT engineering, with at least 2 supporting a majority‑Mac fleet. * System administration and advanced troubleshooting across macOS endpoints ...

Sportsman's Guide

IT Support Engineer

Minneapolis, MN · On-site

$75K - $110K/yr

ABOUT THE POSITION The IT Support Engineer works independently and in cooperation with department management to plan, coordinate, and implement large information technology (IT). This position will ...

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It Support Engineer information

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$32.5K

$65.9K

$106.5K

How much do it support engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for it support engineer in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

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It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $65,871 per year, or $31.7 per hour.

IT Support Engineer II

Flowood, MS • On-site

The Solutions Team Inc
IT Services • 11 - 50 employees
Learn more about The Solutions Team Incexternal

Full-time

Medical, PTO

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Position Overview
The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced troubleshooting, systems administration, and supporting multiple client environments.
Key Responsibilities & Daily Tasks
  • Troubleshoot advanced issues related to Windows systems, Microsoft 365, networking, and security tools
  • Administer user accounts, permissions, and access controls across client environments
  • Monitor and maintain servers, workstations, and network devices
  • Perform patching, updates, and security hardening tasks
  • Serve as an escalation resource for lower-level engineers
  • Maintain accurate and thorough documentation in service management systems
  • Communicate technical information clearly to clients and internal teams

Requirements
Required Skills & Qualifications
  • 2-4 years of IT support experience
  • Strong understanding of networking fundamentals
  • Hands-on experience with Microsoft 365 and Windows Server
  • Strong troubleshooting and documentation skills

Preferred Qualifications
  • Experience working in a Managed Service Provider environment
  • PowerShell or scripting knowledge
  • macOS and iOS support experience

Benefits & Perks
  • Paid Time Off program in accordance with company policy
  • Company-observed paid holidays
  • Health insurance options available to eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities

Apply