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It Support Specialist Jobs (NOW HIRING)

Global IT Family

IT Support Specialist

Conyers, GA · On-site

Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

  • Medical

  • Dental

  • Retirement

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

MODERN TEK SOLUTIONS LLC

IT Support Specialist

Fort Myers, FL · On-site

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Title: IT Support Specialist Location: Fort Myers, FL Salary Interval: Hourly, Paid Weekly About Us Modern Tek Solutions is locally owned and operated in Southwest Florida and is a leading ...

Leadman Electronics Usa Inc

Be Seen First

IT Support Specialist

Santa Clara, CA · On-site

$24 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Specialist will play a crucial role within the Help Desk and IT Operations Teams, providing technical support and ensuring smooth operation of IT systems. This position involves ...

New

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

  • Medical

  • Retirement

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

CFS

IT Support Specialist

Brooklyn, NY

$60K - $65K/yr

IT Support Specialist - Level 1 (100% On‑Site) Salary $60,000 - $65,000 Brooklyn A private high school in South Brooklyn is seeking a Level 1 IT Support Specialist to support ~450 students and 100 ...

Bellwether Technology

IT Support Specialist

New Orleans, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking an IT Support Specialist to join our growing technical team. This role is a key part of Bellwether's client experience, providing day-to-day technical support through a mix of Service ...

Bellwether Technology

IT Support Specialist

New Orleans, LA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking an IT Support Specialist to join our growing technical team. This role is a key part of Bellwether's client experience, providing day-to-day technical support through a mix of Service ...

Southern Pioneer Property & Casualty Ins Co

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IT Support Specialist

Jonesboro, AR · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Specialist will provide day-to-day technical support and help ensure reliable and secure IT operations that support our business. Key Responsibilities * Provide technical support to ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

POSITION OVERVIEW The IT Support Specialist is a people-oriented individual who supports the company's technology systems while working in a dynamic and fast paced environment. In this important role ...

Addison Group

IT Support Specialist

Oklahoma City, OK · On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $50,000 - 65,000 / year depending on experience Benefits : The position is eligible for medical ...

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All JobsIt Support Specialist Jobs

It Support Specialist information

See salary details

$34.5K

$69.2K

$111.5K

How much do it support specialist jobs pay per year?

As of Aug 13, 2026, the average yearly pay for it support specialist in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the difference between It Support Specialist vs Network Technician?

AspectIt Support SpecialistNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, cabling, routers, switches
Employer & Industry UsageIT departments, tech support companiesTelecommunications, enterprise networks

While both roles support IT infrastructure, an It Support Specialist primarily assists end-users with hardware and software issues, whereas a Network Technician focuses on maintaining and troubleshooting network hardware and infrastructure. The certifications and work environments overlap but differ in technical focus, making each role essential in different aspects of IT support.

What are the key skills and qualifications needed to thrive as an IT support specialist, and why are they important?

To thrive as an IT Support Specialist, you need strong problem-solving abilities, knowledge of computer systems and networks, and typically an associate’s degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and de-escalate technical frustrations. These skills ensure quick resolution of technical issues, minimize downtime, and maintain user satisfaction in any organization.

What is an IT support specialist?

An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.

Can you work from home as an IT support specialist?

IT support specialists can often work remotely, especially for roles that involve troubleshooting software, providing remote assistance, and managing systems through remote access tools. However, some positions may require on-site presence for hardware repairs or network setup, depending on the company's policies and job requirements.

What are some typical challenges IT support specialists face when troubleshooting user issues, and how are these usually addressed?

IT Support Specialists often encounter challenges such as diagnosing vague or intermittent technical problems, supporting users with varying levels of technical proficiency, and managing multiple urgent requests at once. These challenges are typically addressed by following systematic troubleshooting procedures, utilizing remote support tools, and maintaining clear, patient communication with users. Collaboration with other IT team members and continuous learning about evolving technology trends also help specialists resolve complex issues efficiently.
More about It Support Specialist jobs
What cities are hiring for It Support Specialist jobs? Cities with the most It Support Specialist job openings:
What are the most commonly searched types of It Support Specialist jobs? The most popular types of It Support Specialist jobs are:
Who are the top companies hiring for It Support Specialist jobs? The top employers for It Support Specialist jobs are:
What states have the most It Support Specialist jobs? States with the most job openings for It Support Specialist jobs include:
What job categories do people searching It Support Specialist jobs look for? The top searched job categories for It Support Specialist jobs are:
What are popular job titles related to It Support Specialist jobs? For It Support Specialist jobs, the most frequently searched job titles are:
It Support Specialist jobs near you
Infographic showing various It Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,237 per year, or $33.3 per hour.

IT Support Specialist

Global IT Family

Conyers, GA • On-site

Other

Re-posted 6 days ago

Job description

Title: IT Support Specialist 
Location: Conyers, GA
Duration: 12+ Months

Onsite

Required Skills:
Knowledge of basic network troubleshooting.
Knowledge of Microsoft Windows Active Directory – Domain Name Service and Dynamic Host Configuration Protocol.
Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software
Knowledge of Microsoft Active Directory local and group policy.
Professional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD

CERTIFICATION
Experience with using ServiceNow
Experience with resolving TCP/IP network issues
Experience in automation and provisioning technologies, such as AWS CLI and Terraform.

Thanks & Regards,

Naresh

Global IT Family
Email:

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