IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
IT Support Specialist
$20 - $25/hr
Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...
IT Support Specialist
$20 - $25/hr
Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...
IT Support Specialist
$50K - $55K/yr
Medical
Retirement
PTO
Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits: Comprehensive health coverage, 401(k) with match, PTO, and additional employee benefits. About the ...
IT Support Specialist
$50K - $55K/yr
Medical
Retirement
PTO
Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits: Comprehensive health coverage, 401(k) with match, PTO, and additional employee benefits. About the ...
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...
IT Support Specialist
Chicago, IL · On-site
Medical
Retirement
PTO
IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...
IT Support Specialist
Chicago, IL · On-site
Medical
Retirement
PTO
IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Retirement
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Retirement
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Retirement
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Retirement
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Specialist
Chicago, IL · On-site
Medical
Retirement
PTO
IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...
IT Support Specialist
Chicago, IL · On-site
Medical
Retirement
PTO
IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...
IT Support Specialist
$40K - $50K/yr
The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...
IT Support Specialist
$40K - $50K/yr
The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...
IT Support Specialist
Albuquerque, NM · On-site
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...
Quick apply
IT Support Specialist
Albuquerque, NM · On-site
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: Desktop, Laptop ...
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: Desktop, Laptop ...
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IT Support Specialist
San Dimas, CA · On-site
$27 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...
Quick apply
Be Seen First
IT Support Specialist
San Dimas, CA · On-site
$27 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...
IT Support Specialist
Fort Myers, FL · On-site
$20 - $21/hr
Medical
Dental
Vision
Retirement
PTO
Position Title: IT Support Specialist Location: Fort Myers, FL Salary Interval: Hourly, Paid Weekly About Us Modern Tek Solutions is locally owned and operated in Southwest Florida and is a leading ...
Quick apply
IT Support Specialist
Fort Myers, FL · On-site
$20 - $21/hr
Medical
Dental
Vision
Retirement
PTO
Position Title: IT Support Specialist Location: Fort Myers, FL Salary Interval: Hourly, Paid Weekly About Us Modern Tek Solutions is locally owned and operated in Southwest Florida and is a leading ...
IT Support Specialist
Centerville, MA · On-site
$50K - $65K/yr
Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...
IT Support Specialist
Centerville, MA · On-site
$50K - $65K/yr
Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...
IT Support Specialist
Tucson, AZ · On-site
Medical
Retirement
PTO
IT Support Specialist, Tucson, AZ Under direct supervision, the IT Support Specialist will install, modify and make minor repairs to personal computer hardware and software systems, and provide ...
IT Support Specialist
Tucson, AZ · On-site
Medical
Retirement
PTO
IT Support Specialist, Tucson, AZ Under direct supervision, the IT Support Specialist will install, modify and make minor repairs to personal computer hardware and software systems, and provide ...
IT Support Specialist
Medical
Retirement
Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...
IT Support Specialist
Medical
Retirement
Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...
IT Support Specialist
Chadds Ford, PA · On-site
Medical
Dental
Vision
Retirement
PTO
IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...
IT Support Specialist
Chadds Ford, PA · On-site
Medical
Dental
Vision
Retirement
PTO
IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...
Information Technology Support Specialist
Colorado Springs, CO · On-site
$19.75 - $22.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Specialist (Tier 1) - Full Time This is an on-site, office-based position. The IT Support Specialist (tier 1) serves as the first point of contact for IT-related issues and requests across ...
Information Technology Support Specialist
Colorado Springs, CO · On-site
$19.75 - $22.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Specialist (Tier 1) - Full Time This is an on-site, office-based position. The IT Support Specialist (tier 1) serves as the first point of contact for IT-related issues and requests across ...
Information Technology Support Specialist
Colorado Springs, CO · On-site
$19.75 - $22.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Specialist (Tier 1) - Full Time This is an on-site, office-based position. The IT Support Specialist (tier 1) serves as the first point of contact for IT-related issues and requests across ...
Information Technology Support Specialist
Colorado Springs, CO · On-site
$19.75 - $22.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Specialist (Tier 1) - Full Time This is an on-site, office-based position. The IT Support Specialist (tier 1) serves as the first point of contact for IT-related issues and requests across ...
IT Support Specialist
Greenville, PA · On-site
$400/day
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary We are seeking an IT Support Specialist who thrives with regional day travel, enjoys building relationships with clients at several work sites, and is comfortable with working ...
IT Support Specialist
Greenville, PA · On-site
$400/day
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary We are seeking an IT Support Specialist who thrives with regional day travel, enjoys building relationships with clients at several work sites, and is comfortable with working ...
It Support Specialist information
See salary details
$34.5K - $41.5K
18% of jobs
$44.4K is the 25th percentile. Wages below this are outliers.
$41.5K - $48.5K
18% of jobs
$48.5K - $55.5K
8% of jobs
The median wage is $61.5K / yr.
$55.5K - $62.5K
7% of jobs
$62.5K - $69.5K
7% of jobs
$69.5K - $76.5K
4% of jobs
$76.5K - $83.5K
10% of jobs
$85.5K is the 75th percentile. Wages above this are outliers.
$83.5K - $90.5K
7% of jobs
$90.5K - $97.5K
14% of jobs
$97.5K - $104.5K
1% of jobs
$104.5K - $111.5K
5% of jobs
$34.5K
$69.2K
$111.5K
How much do it support specialist jobs pay per year?
As of Aug 14, 2026, the average yearly pay for it support specialist in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.
What is the difference between It Support Specialist vs Network Technician?
| Aspect | It Support Specialist | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often) | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting hardware/software | Network infrastructure, cabling, routers, switches |
| Employer & Industry Usage | IT departments, tech support companies | Telecommunications, enterprise networks |
While both roles support IT infrastructure, an It Support Specialist primarily assists end-users with hardware and software issues, whereas a Network Technician focuses on maintaining and troubleshooting network hardware and infrastructure. The certifications and work environments overlap but differ in technical focus, making each role essential in different aspects of IT support.
What are the key skills and qualifications needed to thrive as an IT support specialist, and why are they important?
To thrive as an IT Support Specialist, you need strong problem-solving abilities, knowledge of computer systems and networks, and typically an associate’s degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and de-escalate technical frustrations. These skills ensure quick resolution of technical issues, minimize downtime, and maintain user satisfaction in any organization.
What is an IT support specialist?
An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.
Can you work from home as an IT support specialist?
IT support specialists can often work remotely, especially for roles that involve troubleshooting software, providing remote assistance, and managing systems through remote access tools. However, some positions may require on-site presence for hardware repairs or network setup, depending on the company's policies and job requirements.
What are some typical challenges IT support specialists face when troubleshooting user issues, and how are these usually addressed?
IT Support Specialists often encounter challenges such as diagnosing vague or intermittent technical problems, supporting users with varying levels of technical proficiency, and managing multiple urgent requests at once. These challenges are typically addressed by following systematic troubleshooting procedures, utilizing remote support tools, and maintaining clear, patient communication with users. Collaboration with other IT team members and continuous learning about evolving technology trends also help specialists resolve complex issues efficiently.
More about It Support Specialist jobs
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The most popular types of It Support Specialist jobs are:
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What states have the most It Support Specialist jobs?
States with the most job openings for It Support Specialist jobs include:
What job categories do people searching It Support Specialist jobs look for?
The top searched job categories for It Support Specialist jobs are:
What are popular job titles related to It Support Specialist jobs?
For It Support Specialist jobs, the most frequently searched job titles are:
Job description
Title: IT Support Specialist
Location: Conyers, GA
Duration: 12+ Months
Onsite
Required Skills:
Knowledge of basic network troubleshooting.
Knowledge of Microsoft Windows Active Directory – Domain Name Service and Dynamic Host Configuration Protocol.
Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software
Knowledge of Microsoft Active Directory local and group policy.
Professional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD
CERTIFICATION
Experience with using ServiceNow
Experience with resolving TCP/IP network issues
Experience in automation and provisioning technologies, such as AWS CLI and Terraform.
Thanks & Regards,
Naresh
Global IT Family
Email:
About Global IT Family
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
North Bergen, NJ, US
Year founded
2014