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It Support Specialist Jobs (NOW HIRING)

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...

Job Title: IT Support Specialist Location: 1 4410 Myford (Irvine, California) Duration:5 Months Experience:10+ Years About client Enterprise IT client Tech Enterprise IT is scaling rapidly across ...

IT Support Specialist, Tucson, AZ Under direct supervision, the IT Support Specialist will install, modify and make minor repairs to personal computer hardware and software systems, and provide ...

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...

As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support.

IT Support Specialist

Pierre, SD · On-site

$59K - $69K/yr

Job ID: 371832 - IT Support Specialist Agency: Legislative Research Council Location:Pierre, SD Closing Date: Open Until Filled This is a full-time position with the Legislative Research Council. For ...

Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $50,000 - 65,000 / year depending on experience Benefits : The position is eligible for medical ...

Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $50,000 - 65,000 / year depending on experience Benefits : The position is eligible for medical ...

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support Specialist DonorConnect is looking for a full-time IT Support Specialist to add to our team. This position is perfect if you are a natural problem solver, with a solid background in ...

The IT Support Specialist provides essential helpdesk support, assisting and liaising with our managed services provider (MSP) to ensure prompt and effective resolution of user issues across various ...

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It Support Specialist information

See salary details

$34.5K

$69.2K

$111.5K

How much do it support specialist jobs pay per year?

As of Sep 1, 2026, the average yearly pay for it support specialist in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an IT support specialist?

An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.

What are the key skills and qualifications needed to thrive as an IT support specialist, and why are they important?

To thrive as an IT Support Specialist, you need strong problem-solving abilities, knowledge of computer systems and networks, and typically an associate’s degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and de-escalate technical frustrations. These skills ensure quick resolution of technical issues, minimize downtime, and maintain user satisfaction in any organization.

What are some typical challenges IT support specialists face when troubleshooting user issues, and how are these usually addressed?

IT Support Specialists often encounter challenges such as diagnosing vague or intermittent technical problems, supporting users with varying levels of technical proficiency, and managing multiple urgent requests at once. These challenges are typically addressed by following systematic troubleshooting procedures, utilizing remote support tools, and maintaining clear, patient communication with users. Collaboration with other IT team members and continuous learning about evolving technology trends also help specialists resolve complex issues efficiently.

What is the difference between It Support Specialist vs Network Technician?

AspectIt Support SpecialistNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, cabling, routers, switches
Employer & Industry UsageIT departments, tech support companiesTelecommunications, enterprise networks

While both roles support IT infrastructure, an It Support Specialist primarily assists end-users with hardware and software issues, whereas a Network Technician focuses on maintaining and troubleshooting network hardware and infrastructure. The certifications and work environments overlap but differ in technical focus, making each role essential in different aspects of IT support.

Can you work from home as an IT support specialist?

IT support specialists can often work remotely, especially for tasks like troubleshooting, remote assistance, and system monitoring, using tools such as remote desktop software and ticketing systems. However, some roles may require on-site presence for hardware repairs or network setup, depending on the employer's policies and job requirements.

What cities are hiring for It Support Specialist jobs?

Cities with the most It Support Specialist job openings:

What are the most commonly searched types of It Support Specialist jobs?

The most popular types of It Support Specialist jobs are:

Who are the top companies hiring for It Support Specialist jobs?

The top employers for It Support Specialist jobs are:

What states have the most It Support Specialist jobs?

States with the most job openings for It Support Specialist jobs include:

Infographic showing various It Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,237 per year, or $33.3 per hour.

IT Support Specialist

EmergeOrtho

Greensboro, NC

Full-time

Re-posted 7 days ago


EmergeOrtho rating

6.8

Company rating: 6.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

499th of 896 rated healthcare providers


Job description

Ready to Make an Impact? Join EmergeOrtho as our IT Support Specialist!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, we are seeking an IT Support Specialist to join our team in the Triad region. Your home base will be our Northline Avenue office, but you'll enjoy a dynamic workday as you travel between multiple offices across the region - gaining exposure to diverse teams and expanding your impact. The IT Support Specialist provides both remote and on-site technical support to providers and other staff members. This role serves as the first point of contact for IT-related issues, offering customer service-focused assistance to resolve technical problems, manage user access across systems, maintain IT asset records, and support procurement processes. The specialist has a critical role in cybersecurity monitoring, incident response, and compliance support. The specialist promotes efficient utilization of resources while maintaining a high level of customer satisfaction.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your new role without delay and make an immediate impact
  • High Visibility and Direct Impact - Work on projects that stand out and drive real results
  • Broad Technical Exposure - Gain hands-on experience with diverse technologies and systems

Who Should Apply?

Are you a tech-savvy professional with strong problem-solving skills and a passion for keeping systems running smoothly? If you excel at troubleshooting, coordinating IT support, and ensuring seamless technology experiences for teams, we want you on our team! Step into a role where your expertise drives efficiency and innovation - apply today and help keep EmergeOrtho connected and thriving!


What EmergeOrtho employees say

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

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