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Information Technology Support Specialist Jobs (NOW HIRING)

Global IT Family

IT Support Specialist

Conyers, GA · On-site

Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...

CFS

IT Support Specialist

Grand Rapids, MI

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits: Comprehensive health coverage, 401(k) with match, PTO, and additional employee benefits. About the ...

Geotab

IT Support Specialist

Atlanta, GA

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

JST

IT Support Specialist

Albuquerque, NM · On-site

As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...

JST

IT Support Specialist

Albuquerque, NM · On-site

As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...

Lympha Press

IT Support Specialist

Chadds Ford, PA

Description IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time | On-Site POSITION HIGHLIGHTS Competitive salary with benefits Full-time, Monday through Friday schedule Medical, dental, vision & 401(k) ...

Bear Country Inc

IT Support Specialist

Caledonia, WI

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...

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Information Technology Support Specialist information

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$34.5K

$69.2K

$111.5K

How much do information technology support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for information technology support specialist in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an information technology support specialist?

Information Technology (IT) Support Specialists are professionals who assist individuals and organizations with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide technical guidance, and help maintain the smooth operation of IT infrastructure. Their responsibilities can include installing and configuring computer equipment, answering user questions, resolving network issues, and ensuring data security. IT Support Specialists often work in a help desk environment and may provide support in person, over the phone, or remotely. They play a crucial role in keeping businesses running efficiently by minimizing downtime and addressing technology challenges.

What are some common challenges faced by information technology support specialists in a fast-paced workplace?

Information Technology Support Specialists often encounter challenges such as managing multiple support requests simultaneously, prioritizing urgent issues, and adapting quickly to new technologies or software updates. In a fast-paced environment, balancing routine maintenance tasks with unexpected technical problems can be demanding, requiring strong organizational and problem-solving skills. Additionally, effective communication is crucial, as IT Support Specialists frequently collaborate with colleagues who have varying levels of technical expertise, ensuring clear and patient assistance.

What are the key skills and qualifications needed to thrive as an information technology support specialist, and why are they important?

To thrive as an Information Technology Support Specialist, you need a solid understanding of computer hardware, software, networking, and troubleshooting, often backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for supporting users and resolving technical issues efficiently. These skills and qualities ensure timely issue resolution, minimize downtime, and enhance user satisfaction in any organization.

What is the difference between Information Technology Support Specialist vs Network Technician?

AspectInformation Technology Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT SupportCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, cabling, routers, switches
Employer & Industry UsageIT departments across various industries, tech support firmsTelecommunications, network service providers, large enterprises

The main difference is that an Information Technology Support Specialist focuses on troubleshooting and supporting end-users with hardware and software issues, while a Network Technician specializes in maintaining and repairing network infrastructure. Both roles require technical certifications and are essential in IT environments, but they serve different operational needs.

Is information technology support specialist hard to become an information technology support specialist?

Becoming an information technology support specialist typically requires a basic understanding of computer systems, networking, and troubleshooting skills, often gained through an associate degree or certifications like CompTIA A+. While some entry-level roles are accessible with minimal experience, advancing in the field may require additional training or certifications. The job can be challenging depending on the complexity of issues and the environment, but it is generally considered an attainable career path for those interested in technology support.
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Information Technology Support Specialist jobs near you
Infographic showing various Information Technology Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,237 per year, or $33.3 per hour.

IT Support Specialist

Global IT Family

Conyers, GA • On-site

Other

Re-posted 9 days ago

Job description

Title: IT Support Specialist 
Location: Conyers, GA
Duration: 12+ Months

Onsite

Required Skills:
Knowledge of basic network troubleshooting.
Knowledge of Microsoft Windows Active Directory – Domain Name Service and Dynamic Host Configuration Protocol.
Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software
Knowledge of Microsoft Active Directory local and group policy.
Professional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD

CERTIFICATION
Experience with using ServiceNow
Experience with resolving TCP/IP network issues
Experience in automation and provisioning technologies, such as AWS CLI and Terraform.

Thanks & Regards,

Naresh

Global IT Family
Email:

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