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Information Technology Support Administrator Jobs

Stefanini is looking for a Part-Time IT Support Administrator in Greenville, OH 45331 For quick Apply, please reach out to Hitesh Bhatnagar, call 248 263 3904/ email: HiteshKumar.Bhatnagar@stefanini ...

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

Who We're Looking For: We're searching for an IT Support Administrator to join our team. That will: * Work closely with teams across the business (both US and internationally based employees ...

As a key member of the IT Support team, manage incoming requests. Triage, prioritize, and resolve ... Jira Service Management/Atlassian admin experience * Experience with Lumos * Hands-on work building ...

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The IT Systems & Support Administrator will serve as your primary internal technology resource, providing hands-on end-user support, coordinate technology initiatives, manage relationships with your ...

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

The Role Join our team as a IT Support Administrator II and become a key driver of our technological success. In this role, you will advance your career by maintaining, upgrading, and improving our ...

Device Support * Set up, configure, and support IT hardware including PCs, laptops, printers ... Administer application user accounts and role-based access management Networking amp;

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IT Support Engineer

Irvine, CA · On-site

$52K - $62K/yr

IT Support Engineer I/II (On-Site) Company: Integration Technologies Location: Irvine, CA (100% On ... Administer and support Microsoft Office 365 (Exchange Online, SharePoint, Teams, OneDrive, Intune)

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Information Technology Support Administrator information

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$29K

$76.5K

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How much do information technology support administrator jobs pay per year?

As of Jul 27, 2026, the average yearly pay for information technology support administrator in the United States is $76,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $88,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Support Administrator, and why are they important?

To thrive as an Information Technology Support Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for diagnosing and resolving technical issues efficiently. Strong problem-solving abilities, patience, and effective communication skills help you assist diverse users and manage stressful situations. These skills and qualities are crucial for maintaining seamless IT operations and ensuring user satisfaction in a dynamic technological environment.

What is the highest paying IT admin job?

The highest paying IT administration roles often include senior systems or network administrators, IT managers, and enterprise architecture managers, with salaries increasing with experience, certifications, and scope of responsibility. Positions involving cloud infrastructure, cybersecurity, or specialized enterprise systems tend to offer higher compensation. Advanced certifications like CISSP, CCNP, or cloud certifications can also contribute to higher salaries in these roles.

Is IT hard to become an IT admin?

Becoming an IT Support Administrator typically requires a strong understanding of computer systems, networks, and troubleshooting skills, often gained through relevant certifications like CompTIA A+ or Network+. While the role can be challenging due to technical complexity, it is accessible with proper training, experience, and problem-solving abilities.

What does an IT Support administrator do?

An IT Support Administrator is responsible for maintaining and troubleshooting an organization’s computer systems, networks, and hardware. They provide technical assistance to users, install and configure software, and ensure system security and performance. Strong problem-solving skills and knowledge of operating systems, networking, and support tools are essential for this role.

What are some common challenges faced by Information Technology Support Administrators, and how are they typically addressed within organizations?

Information Technology Support Administrators often encounter challenges such as prioritizing multiple support requests, troubleshooting complex technical issues, and communicating effectively with non-technical users. To address these, organizations commonly implement ticketing systems to manage and track requests, promote ongoing training for both technical and soft skills, and encourage collaboration with other IT specialists. Regular team meetings and knowledge-sharing sessions also help administrators stay updated on best practices and new technologies, making it easier to resolve issues efficiently.

What are Information Technology Support Administrators?

Information Technology Support Administrators are professionals responsible for maintaining and supporting an organization's computer systems, networks, and related technologies. They troubleshoot hardware and software issues, manage user accounts, install updates, and ensure the security of IT infrastructure. Their role often includes providing technical assistance to staff, maintaining documentation, and working to prevent technology disruptions. By handling a wide range of IT support tasks, they help ensure that business operations run smoothly and efficiently.

What does an information technology administrator do?

An Information Technology Support Administrator manages and maintains an organization’s computer systems, networks, and software to ensure smooth operation. They troubleshoot technical issues, install updates, and support users, often using tools like remote management software and requiring certifications such as CompTIA or Microsoft certifications. Their role involves ensuring cybersecurity and system reliability in a business environment.

What is the difference between Information Technology Support Administrator vs Network Technician?

AspectInformation Technology Support AdministratorNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, system troubleshootingNetwork infrastructure, hardware setup, cabling
Employer & Industry UsageIT departments across various industriesTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesNo

The main difference is that an Information Technology Support Administrator focuses on user support, troubleshooting, and maintaining IT systems, while a Network Technician specializes in network hardware, infrastructure, and connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on focus area.

More about Information Technology Support Administrator jobs
What states have the most Information Technology Support Administrator jobs? States with the most job openings for Information Technology Support Administrator jobs include:
What job categories do people searching Information Technology Support Administrator jobs look for? The top searched job categories for Information Technology Support Administrator jobs are:
Infographic showing various Information Technology Support Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,545 per year, or $36.8 per hour.
IT Support Administrator

IT Support Administrator

Stefanini Group

Greenville, OH • On-site

Contractor

Posted 20 days ago


Job description

Stefanini Group is hiring!

Stefanini is looking for a Part-Time IT Support Administrator in Greenville, OH 45331

For quick Apply, please reach out to Hitesh Bhatnagar, call 248 263 3904/ email: HiteshKumar.Bhatnagar@stefanini.com

 

Job Title: Part-Time IT Support Administrator

Location: 1175 Martin Street, Greenville, OH 45331 

Total Reg Hours: 20.00/Week 

The role is part time, 4 hours/5 days/week. Hours can be flexible. 

Work Days: M-F

 

Overview

WELCOME TO THE TEAM

  • In the Coatings division, we develop, produce, and market a wide range of coating solutions, from applied surface technologies to automotive coatings. We work in global teams focused on innovation, performance, and practical solutions for our customers.
  • At the Greenville site, IT plays a direct role in supporting safe and reliable manufacturing operations. This role focuses on hands-on support, user enablement, and stable IT operations across the site.

TASKS

Site IT Support (Primary Contact):

  • Act as the first point of contact for all IT incidents and service requests at the Greenville site.
  • Troubleshoot and resolve issues related to hardware, software, access, and connectivity.
  • Manage and prioritize IT tickets based on business and production impact.
  • Coordinate escalation with regional or global IT teams when required.

User Access & Onboarding:

  • Support new user onboarding including device setup, account creation, and system access.
  • Manage access requests across SAP, MES, shared drives, and business applications.
  • Ensure timely offboarding including access removal and asset collection.

Printer & Device Ownership:

  • Own all site printers, including office and production/label printers.
  • Manage installation, troubleshooting, and coordination with vendors.
  • Track inventory, consumables, and replacement planning.

Mobility & Shop Floor Technology:

  • Support scanners, tablets, and other mobile or shop floor devices.
  • Perform upgrades, patching, and routine maintenance.
  • Troubleshoot integration issues with MES, SAP, and network connectivity.

Infrastructure & Network Support:

  • Support local IT infrastructure including endpoints, connectivity, and site network components.
  • Maintain basic understanding of network architecture, firewalls, and connectivity.
  • Identify and escalate infrastructure or security issues to central IT teams.

Site Engagement & Continuous Improvement:

  • Work directly with production, maintenance, and operations teams to resolve IT issues.
  • Identify recurring problems and drive corrective actions.
  • Support rollout of new technologies and digital initiatives at the site.
  • Maintain accurate documentation of systems, devices, and configurations.

REQUIREMENTS

Education & Experience:

  • Degree in Information Technology, Computer Science, or related field, or equivalent experience.
  • 1-3 years of experience in IT support or infrastructure, preferably in a manufacturing environment.

Technical Skills:

  • Experience with end-user support and ticket management.
  • Familiarity with printers, scanners, mobile devices, and hardware support.
  • Basic understanding of networking concepts and IT security.
  • Exposure to SAP, MES (e.g., Vegam), or similar enterprise systems is preferred.

Soft Skills:

  • Strong problem-solving skills with a structured approach.
  • Clear communication with both technical and non-technical users.
  • Ability to work independently in a site-based role.
  • Customer-focused mindset with high responsiveness.

SUCCESS IN THIS ROLE (FIRST 6 MONTHS)

  • Reliable IT support with fast response and resolution times.
  • Stable operation of printers and shop floor devices.
  • Efficient onboarding process for new employees.
  • Reduction in recurring IT issues through root cause resolution.
  • Positive feedback from site users and operations teams.

ADDITIONAL INFORMATION

  • You will work closely with local site leadership and global IT teams. This role requires strong on-site presence and engagement with plant operations.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face to face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

 

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.


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Education:Bachelor (BA, BS...)Employment Type: CONTRACTOR