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Information Technology Support Administrator Jobs

IT Support Tech

Tallahassee, FL ยท On-site

$19.50 - $26.50/hr

No Job Title:IT Support Technician Department:Information Technology Reports to:Technology ... Administer Microsoft Azure, Office 365, and related applications. * Troubleshoot network-related ...

IT Support

Artesia, NM ยท On-site

$32.37/hr

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...

Administer and support Microsoft 365 services, including Exchange Online, Microsoft Teams ... Participate in IT system implementation projects as a project coordinator or project manager when ...

IT Support Analyst

Irvine, CA ยท On-site

$75K - $93K/yr

Administer and support Microsoft 365 services, including Exchange Online, Microsoft Teams ... Participate in IT system implementation projects as a project coordinator or project manager when ...

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ... Administer and troubleshoot core Google Workspace applications (Gmail, Drive, Groups, shared ...

IT Support Tech

Tinley Park, IL ยท On-site

$28.80 - $35.20/hr

The IT support technician provides in person support to employees and supports the System Administrator with IT projects and implementations. Transdev is proud to offer: * Competitive compensation ...

IT Support I

Birmingham, AL ยท On-site

$20.25 - $27.75/hr

Job Summary : Motion Industries is seeking an IT Support I to help safeguard the integrity and ... Printer Admin, Access, Excel, SCCM, iOS, Android and MDM a plus. Company : Motion serves the ...

IT Support Specialist

Aurora, CO ยท On-site

$50K - $60K/yr

Basic Functions: * IT Support relating to technical issues involving Microsoft's core business applications and operating systems. * Onsite and Help Desk user support, this position involves some ...

IT Support Tech

Tinley Park, IL ยท On-site

$28.80 - $35.20/hr

The IT support technician provides in person support to employees and supports the System Administrator with IT projects and implementations. Transdev is proud to offer: * Competitive compensation ...

IT Support Technician

Amarillo, TX ยท Remote

$17.50 - $24/hr

IT Support Technician The IT Support Technician will be responsible for maintaining and supporting ... Administer and maintain client security suite. * Provide remote support to company IT technicians ...

Showing results 21-40

Information Technology Support Administrator information

See salary details

$29K

$76.5K

$123.5K

How much do information technology support administrator jobs pay per year?

As of Aug 7, 2026, the average yearly pay for information technology support administrator in the United States is $76,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $88,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology support administrator?

To thrive as an Information Technology Support Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for diagnosing and resolving technical issues efficiently. Strong problem-solving abilities, patience, and effective communication skills help you assist diverse users and manage stressful situations. These skills and qualities are crucial for maintaining seamless IT operations and ensuring user satisfaction in a dynamic technological environment.

Is information technology support administrator hard to become an information technology support administrator?

Becoming an Information Technology Support Administrator typically requires a foundational knowledge of computer systems, networking, and troubleshooting skills, often gained through an associate degree or relevant certifications like CompTIA A+ or Network+. The role may also require experience with help desk software and customer service skills, but it generally has a moderate entry barrier compared to more advanced IT positions.

What are some common challenges faced by information technology support administrators, and how are they typically addressed within organizations?

Information Technology Support Administrators often encounter challenges such as prioritizing multiple support requests, troubleshooting complex technical issues, and communicating effectively with non-technical users. To address these, organizations commonly implement ticketing systems to manage and track requests, promote ongoing training for both technical and soft skills, and encourage collaboration with other IT specialists. Regular team meetings and knowledge-sharing sessions also help administrators stay updated on best practices and new technologies, making it easier to resolve issues efficiently.

What is an information technology support administrator?

Information Technology Support Administrators are professionals responsible for maintaining and supporting an organization's computer systems, networks, and related technologies. They troubleshoot hardware and software issues, manage user accounts, install updates, and ensure the security of IT infrastructure. Their role often includes providing technical assistance to staff, maintaining documentation, and working to prevent technology disruptions. By handling a wide range of IT support tasks, they help ensure that business operations run smoothly and efficiently.

What is the difference between Information Technology Support Administrator vs Network Technician?

AspectInformation Technology Support AdministratorNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, system troubleshootingNetwork infrastructure, hardware setup, cabling
Employer & Industry UsageIT departments across various industriesTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesNo

The main difference is that an Information Technology Support Administrator focuses on user support, troubleshooting, and maintaining IT systems, while a Network Technician specializes in network hardware, infrastructure, and connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on focus area.

More about Information Technology Support Administrator jobs
What states have the most Information Technology Support Administrator jobs? States with the most job openings for Information Technology Support Administrator jobs include:
What job categories do people searching Information Technology Support Administrator jobs look for? The top searched job categories for Information Technology Support Administrator jobs are:
Infographic showing various Information Technology Support Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,545 per year, or $36.8 per hour.

$22.25 - $30.50/hr

Full-time

Re-posted 17 days ago


Job description

IT Support Job Description:

We are seeking a dependable and service-oriented IT Support Technician (Tier 1) to provide day-to-day technical support to employees across our organization. This role is the first point of contact for IT related issues and plays a critical role in keeping our operations running smoothly.

You will handle help desk requests, troubleshoot hardware and software issues, and escalate more complex problems to the IT Administrator. This is an excellent opportunity for someone early in their IT career who wants hands-on experience in a professional, fast-paced environment with room to grow.

Primary Duties and Responsibilities

• Troubleshooting & Technical Support:

Diagnose and resolve hardware, software, and network-related issues in a timely and professional manner. Serve as the first point of contact for technical support requests, providing responsive help desk assistance to end users.

• System Maintenance & Monitoring:

Perform routine system updates, patch management, and proactive monitoring to ensure optimal system performance and reliability.

• Installation & Configuration:

Set up, configure, and deploy computers, printers, mobile devices, and required software applications. Ensure all equipment is properly installed, tested, and ready for end-user productivity.

• User Account & Security Management:

Manage user accounts, permissions, and access controls in alignment with company policies. Support the implementation and maintenance of security measures to protect systems, networks, and data.

• Infrastructure Support:

Assist in maintaining Windows desktop and server environments, as well as supporting core networking components to ensure stable connectivity and performance.

Required Skills and Qualifications Technical Skills:

• Working knowledge of Windows operating systems (desktop and server environments)

• Familiarity with Microsoft 365 and Active Directory

• Experience with hardware troubleshooting and device configuration

• Ability to create and diligently maintain clear documentation for IT procedures

Soft Skills:

• A positive, helpful attitude and strong customer focus

• Ability to manage multiple tasks and prioritize effectively

• Excellent problem-solving and analytical abilities

• Clear verbal and written communication skills

• Patience and professionalism when assisting users of varying technical skill levels

• Strong organizational skills and attention to detail

Optional/Preferred Skills

• Experience working in a manufacturing environment

• Understanding of basic networking concepts (TCP/IP, DNS, DHCP)

• Relevant certifications: (CompTIA A+, Microsoft, Cisco, Network+, etc.)

Education and/or experience:

• Education: An associate degree or specialized IT training programs.

• Experience: 1–3 years of experience in IT support, help desk, or similar role.

Physical Requirements:

• Good Eyesight visual acuity test required periodically

• Ability to lift up to 50 lbs.

Distinguishing Characteristics: The above statements are intended to describe the general nature and level of work being performed they are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.