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Information Technology Support Administrator Jobs

Oxford Road

IT Support Specialist

Los Angeles, CA · On-site

It reports directly to the Senior IT Administrator and serves as the first point of contact for the ... The IT Support Specialist keeps tickets moving, documentation accurate, and employees unblocked so ...

Powerful IT Systems - IT Service Provider

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IT Support Specialist

Milwaukee, WI · On-site

$45K - $65K/yr

Milwaukee, WI Area | Full-Time | W2 We are looking for a reliable and motivated IT Support Specialist to join our team and provide technical support to business clients in the Milwaukee area. This is ...

New

TEKsystems

IT Support Analyst

Monroe, NJ · On-site

$19.50/hr

About the Role As a Technology Support Admin, you will be responsible for 2nd and 3rd level support ... Act as key contact for internal IT groups in support of technical problem resolutions * Monitor ...

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time ... Administer Microsoft 365 services including user accounts, mailboxes, Teams, and SharePoint.

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Bakerly

IT Administrator

Coral Gables, FL · On-site

This entry-to-mid-level role is focused on L1 and L2 helpdesk support, user account administration, device lifecycle management, and software asset tracking. The IT Administrator does not manage ...

Bakerly Barn

IT Administrator

Coral Gables, FL · On-site

This entry-to-mid-level role is focused on L1 and L2 helpdesk support, user account administration, device lifecycle management, and software asset tracking. The IT Administrator does not manage ...

Bakerly LLC

IT Administrator

San Antonio, TX · On-site

This entry-to-mid-level role is focused on L1 and L2 helpdesk support, user account administration, device lifecycle management, and software asset tracking. The IT Administrator does not manage ...

TEKsystems

IT Support Analyst

Monroe, NJ · On-site

$19.50/hr

About the Role As a Technology Support Admin, you will be responsible for 2nd and 3rd level support ... Act as key contact for internal IT groups in support of technical problem resolutions * Monitor ...

All-in-Credit-Unio

IT Support Manager

Daleville, AL · On-site

$83 - $125/hr

Coordinate support activities with network administrators, system administrators, internal teams ... Three to five years of similar or related IT support experience. * Two years of college education ...

All In Credit Union

IT Support Manager

Daleville, AL · On-site

$83 - $125/hr

Coordinate support activities with network administrators, system administrators, internal teams ... Three to five years of similar or related IT support experience. * Two years of college education ...

Synetics Computers Inc.

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IT Support & Systems Administrator

Richland Hills, TX · On-site

$55K - $70K/yr

We are seeking a reliable, technically capable IT Support & Systems Administrator to assist with day-to-day support, infrastructure projects, documentation, and client technology management. This ...

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Information Technology Support Administrator information

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$29K

$76.5K

$123.5K

How much do information technology support administrator jobs pay per year?

As of Sep 6, 2026, the average yearly pay for information technology support administrator in the United States is $76,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $88,000.00 per year, depending on experience, location, and employer.

What is an information technology support administrator?

Information Technology Support Administrators are professionals responsible for maintaining and supporting an organization's computer systems, networks, and related technologies. They troubleshoot hardware and software issues, manage user accounts, install updates, and ensure the security of IT infrastructure. Their role often includes providing technical assistance to staff, maintaining documentation, and working to prevent technology disruptions. By handling a wide range of IT support tasks, they help ensure that business operations run smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an information technology support administrator?

To thrive as an Information Technology Support Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for diagnosing and resolving technical issues efficiently. Strong problem-solving abilities, patience, and effective communication skills help you assist diverse users and manage stressful situations. These skills and qualities are crucial for maintaining seamless IT operations and ensuring user satisfaction in a dynamic technological environment.

What are some common challenges faced by information technology support administrators, and how are they typically addressed within organizations?

Information Technology Support Administrators often encounter challenges such as prioritizing multiple support requests, troubleshooting complex technical issues, and communicating effectively with non-technical users. To address these, organizations commonly implement ticketing systems to manage and track requests, promote ongoing training for both technical and soft skills, and encourage collaboration with other IT specialists. Regular team meetings and knowledge-sharing sessions also help administrators stay updated on best practices and new technologies, making it easier to resolve issues efficiently.

What is the difference between Information Technology Support Administrator vs Network Technician?

AspectInformation Technology Support AdministratorNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, system troubleshootingNetwork infrastructure, hardware setup, cabling
Employer & Industry UsageIT departments across various industriesTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesNo

The main difference is that an Information Technology Support Administrator focuses on user support, troubleshooting, and maintaining IT systems, while a Network Technician specializes in network hardware, infrastructure, and connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on focus area.

Is information technology support administrator hard to become an information technology support administrator?

Becoming an Information Technology Support Administrator typically requires a foundational knowledge of computer systems, networking, and troubleshooting skills, often gained through an associate degree or relevant certifications like CompTIA A+ or Network+. While the role can be accessible for those with technical aptitude and training, advancing may require additional experience or certifications, making the difficulty vary based on individual background and learning pace.
More about Information Technology Support Administrator jobs

What states have the most Information Technology Support Administrator jobs?

States with the most job openings for Information Technology Support Administrator jobs include:

What job categories do people searching Information Technology Support Administrator jobs look for?

The top searched job categories for Information Technology Support Administrator jobs are:

Information Technology Support Administrator jobs near you
Infographic showing various Information Technology Support Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,545 per year, or $36.8 per hour.

IT Administrator/ IT Support Specialist

Neuwave Systems

Raleigh, NC • On-site

$60K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Are you a private, guarded, introspective person whose the type who cannot sit down to watch a movie?

Do you feel guilty leaving tasks unfinished?

Within your area of expertise, can you come across as domineering and highly critical of others?

Are you impatient while reacting to situations you feel strongly about?

Do you have a fast and factual style of communication?

Are you someone who does not like to take risks or unpredictable situations?

IT Administrator / IT Support Specialist

Location: Raleigh, NC
Job Type: Full-Time, On-Site
Salary: $60,000

About the Role

We are seeking an experienced IT Administrator / IT Support Specialist to manage and support our company's day-to-day technology needs. This is a hands-on position supporting employees, maintaining systems, troubleshooting technical issues, and helping ensure reliable and secure business operations.

This is not an entry-level role. We are looking for someone with professional IT experience, formal training, and the ability to work independently in a small business environment.

Responsibilities

  • Provide on-site and remote technical support for employees
  • Troubleshoot hardware, software, printer, phone, and network issues
  • Configure and maintain computers, laptops, and office equipment
  • Manage Microsoft 365 accounts, permissions, and email systems
  • Support Wi-Fi, VPN access, remote desktop tools, and network connectivity
  • Assist with cybersecurity, software updates, and endpoint protection
  • Handle employee onboarding and offboarding
  • Maintain IT inventory, documentation, and vendor relationships

Requirements

  • 3–5+ years of professional IT support or systems administration experience
  • Formal IT training and/or industry certifications
  • Strong knowledge of:
    • Windows operating systems
    • Microsoft 365
    • Networking fundamentals
    • Remote desktop and remote support tools
    • Hardware and software troubleshooting
  • Ability to work independently and manage multiple priorities
  • Strong communication and customer service skills

Preferred

  • CompTIA A+, Network+, Microsoft, or similar certifications
  • Experience supporting small businesses
  • Experience with VPNs, VoIP systems, network equipment, and cybersecurity tools

Benefits

  • Employer paid health insurance, dental insurance, life insurance
  • Simple IRA retirement plan with 3% employer match
  • Paid time off and company holidays
  • Professional development opportunities