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It Support Administrator Jobs (NOW HIRING)

Stefanini

IT Support Administrator

Greenville, OH · On-site

Stefanini is looking for a Part-Time IT Support Administrator in Greenville, OH 45331 For quick Apply, please reach out to Hitesh Bhatnagar, call / email: Job Title: Part-Time IT Support ...

RELQ TECHNOLOGIES LLC

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

Simpro Software

IT Support Administrator

Miami, FL · Hybrid

Job Context The IT Support Administrator is responsible for the provision of IT support to staff and contributing to Global Office infrastructure and projects. What You'll Do * Follow maintenance ...

RELQ TECHNOLOGIES LLC

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

INSPYR Solutions

IT Support Specialist

Byers, CO · On-site

The IT Support Administrator is primarily responsible for delivering responsive, hands-on technical support to employees across the Denver-area offices. The position serves as the on-site IT resource ...

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It Support Administrator information

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How much do it support administrator jobs pay per year?

As of Aug 13, 2026, the average yearly pay for it support administrator in the United States is $77,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are some common challenges IT support administrators face when supporting a rapidly growing organization?

IT Support Administrators in fast-growing organizations often encounter the challenge of managing an increasing number of users, devices, and applications, which can strain existing infrastructure and support processes. Balancing the need for quick issue resolution with maintaining high security standards is another frequent hurdle. Additionally, they must continuously adapt to new technologies and software deployments, often with limited resources or time. Effective communication and collaboration with other departments are crucial to anticipate needs and proactively address potential IT issues.

What are the key skills and qualifications needed to thrive as an IT support administrator, and why are they important?

To thrive as an IT Support Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote desktop tools, Active Directory, and common enterprise software is typically required. Exceptional problem-solving, communication, and customer service skills help you address user issues efficiently and build trust with end-users. These skills and qualities are crucial to ensuring system reliability, minimizing downtime, and providing effective technical support across the organization.

What is the difference between It Support Administrator vs Help Desk Technician?

AspectIt Support AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, data centers, enterprise networksHelp desk, call centers, user support
ResponsibilitiesNetwork management, system configuration, troubleshooting complex issuesResponding to user tickets, basic troubleshooting, issue escalation
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles support IT users, an It Support Administrator typically handles more complex network and system issues within an organization, requiring advanced certifications and technical skills. Help Desk Technicians focus on initial user support and basic troubleshooting, often serving as the first point of contact for technical problems.

What is an IT support administrator?

IT Support Administrators are professionals responsible for maintaining, troubleshooting, and supporting an organization's computer systems, networks, and related technology. They provide technical assistance to users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their duties often include installing software, managing user accounts, monitoring system performance, and implementing security measures to protect data. IT Support Administrators play a crucial role in keeping businesses running efficiently by minimizing downtime and helping employees with technical problems.
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What cities are hiring for It Support Administrator jobs? Cities with the most It Support Administrator job openings:
What states have the most It Support Administrator jobs? States with the most job openings for It Support Administrator jobs include:
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It Support Administrator jobs near you
Infographic showing various It Support Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,121 per year, or $37.1 per hour.

IT Support Administrator

Stefanini

Greenville, OH • On-site

Other

Re-posted 6 days ago

Job description


Stefanini Group is hiring!
Stefanini is looking for a Part-Time IT Support Administrator in Greenville, OH 45331
For quick Apply, please reach out to Hitesh Bhatnagar, call / email:
Job Title: Part-Time IT Support Administrator
Location: 1175 Martin Street, Greenville, OH 45331
Total Reg Hours: 20.00/Week
The role is part time, 4 hours/5 days/week. Hours can be flexible.
Work Days: M-F
Overview
WELCOME TO THE TEAMIn the Coatings division, we develop, produce, and market a wide range of coating solutions, from applied surface technologies to automotive coatings. We work in global teams focused on innovation, performance, and practical solutions for our customers.At the Greenville site, IT plays a direct role in supporting safe and reliable manufacturing operations. This role focuses on hands-on support, user enablement, and stable IT operations across the site.
TASKS
Site IT Support (Primary Contact):Act as the first point of contact for all IT incidents and service requests at the Greenville site.Troubleshoot and resolve issues related to hardware, software, access, and connectivity.Manage and prioritize IT tickets based on business and production impact.Coordinate escalation with regional or global IT teams when required.
User Access & Onboarding:Support new user onboarding including device setup, account creation, and system access.Manage access requests across SAP, MES, shared drives, and business applications.Ensure timely offboarding including access removal and asset collection.
Printer & Device Ownership:Own all site printers, including office and production/label printers.Manage installation, troubleshooting, and coordination with vendors.Track inventory, consumables, and replacement planning.
Mobility & Shop Floor Technology:Support scanners, tablets, and other mobile or shop floor devices.Perform upgrades, patching, and routine maintenance.Troubleshoot integration issues with MES, SAP, and network connectivity.
Infrastructure & Network Support:Support local IT infrastructure including endpoints, connectivity, and site network components.Maintain basic understanding of network architecture, firewalls, and connectivity.Identify and escalate infrastructure or security issues to central IT teams.
Site Engagement & Continuous Improvement:Work directly with production, maintenance, and operations teams to resolve IT issues.Identify recurring problems and drive corrective actions.Support rollout of new technologies and digital initiatives at the site.Maintain accurate documentation of systems, devices, and configurations.
REQUIREMENTS
Education & Experience:Degree in Information Technology, Computer Science, or related field, or equivalent experience.1-3 years of experience in IT support or infrastructure, preferably in a manufacturing environment.
Technical Skills:Experience with end-user support and ticket management.Familiarity with printers, scanners, mobile devices, and hardware support.Basic understanding of networking concepts and IT security.Exposure to SAP, MES (e.g., Vegam), or similar enterprise systems is preferred.
Soft Skills:Strong problem-solving skills with a structured approach.Clear communication with both technical and non-technical users.Ability to work independently in a site-based role.Customer-focused mindset with high responsiveness.
SUCCESS IN THIS ROLE (FIRST 6 MONTHS)Reliable IT support with fast response and resolution times.Stable operation of printers and shop floor devices.Efficient onboarding process for new employees.Reduction in recurring IT issues through root cause resolution.Positive feedback from site users and operations teams.
ADDITIONAL INFORMATIONYou will work closely with local site leadership and global IT teams. This role requires strong on-site presence and engagement with plant operations.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face to face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
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