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It Support Administrator Jobs (NOW HIRING)

CFS

IT Support Specialist (on-site)

New York, NY · On-site

Administer user environments across O365, Azure, and Active Directory * Handle ticketing workflows ... IT support or service desk experience * Strong Windows, O365, and user support experience

Y-Tech

IT Support Specialist

Lawton, OK

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Workstation Admin D Account (TBD at the Task Order level) Security/Certification Requirements: Must ...

cyberThink, Inc.

IT Support

Kokomo, IN · On-site

$19.50 - $26.75/hr

Company VPN administrator * Company IT policy and application form creation * VIP support, Business travelers support * IT server room cleanup and follow up all kind of issue in IT room * Network ...

Y-Tech

IT Support Specialist

Great Lakes, IL

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Workstation Admin D Account (TBD at the Task Order level) Security/Certification Requirements: Must ...

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Workstation Admin D Account (TBD at the Task Order level) Security/Certification Requirements: Must ...

zTrip Worldwide

IT Support

Kansas City, MO

$24 - $27/hr

IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...

Genie IT Services

IT Support Technician

Saint Petersburg, FL · On-site

$20.50 - $28.25/hr

The IT Support Technician will handle helpdesk and network support tickets, ensuring effective communication and documentation throughout the troubleshooting process. Responsibilities : • IT ...

JTM Food Group

IT Support Specialist

Harrison, OH · On-site

POSITION: IT Support Specialist REPORTS TO: Manager - IT Support PERKS amp; BENEFITS - IT Support ... Maintain and administer computing environments, including computer hardware, systems software ...

Trulieve

IT Support Tech

Pittsburgh, PA

$20.75 - $28.75/hr

Yes Job Title :IT Support Technician Department: Information Technology Reports to: Technology ... Administer Microsoft Azure, Office 365, and related applications. * Troubleshoot network-related ...

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

No Job Title: IT Support Technician Department: Information Technology Reports to: Technology ... Administer Microsoft Azure, Office 365, and related applications. * Troubleshoot network-related ...

Trulieve

IT Support Tech

Clearwater, FL · On-site

$19 - $26/hr

No Job Title:IT Support Technician Department:Information Technology Reports to:Technology ... Administer Microsoft Azure, Office 365, and related applications. * Troubleshoot network-related ...

Trulieve

IT Support Tech

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

Yes Job Title : IT Support Technician Department: Information Technology Reports to: Technology ... Administer Microsoft Azure, Office 365, and related applications. * Troubleshoot network-related ...

SNP Group

IT Administrator

Irving, TX · On-site

They are seeking a skilled IT Administrator to provide IT support and ensure compliance with relevant laws and regulations while managing various IT matters and supporting a remote workforce.

Scout Space

IT Administrator

Reston, VA · On-site

$120K - $200K/yr

Provide first-line IT support for employees, triaging hardware, software, and network issues * Implement and maintain IT security controls in alignment with NIST and CMMC standards * Administer and ...

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It Support Administrator information

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$77.1K

$142K

How much do it support administrator jobs pay per year?

As of Jul 3, 2026, the average yearly pay for it support administrator in the United States is $77,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is the highest paying IT admin job?

The highest paying IT admin roles typically include senior systems administrators, network architects, and IT managers, especially those with advanced certifications like CISSP or Cisco CCIE. These positions often require extensive experience, specialized skills, and leadership responsibilities, with salaries reaching six figures or more depending on the industry and location.

What does an IT support administrator do?

An IT support administrator manages and maintains an organization’s computer systems, networks, and hardware. They troubleshoot technical issues, install and update software, and ensure system security, often using tools like remote support software and monitoring systems. Strong problem-solving skills and knowledge of operating systems and network protocols are essential for this role.

Is IT hard to become an IT admin?

Becoming an IT Support Administrator requires a solid understanding of computer systems, networks, and troubleshooting skills, often gained through certifications like CompTIA A+ or Network+. While it can be challenging initially, gaining hands-on experience and continuous learning make the role accessible for those with technical aptitude and problem-solving abilities.

What are some common challenges IT Support Administrators face when supporting a rapidly growing organization?

IT Support Administrators in fast-growing organizations often encounter the challenge of managing an increasing number of users, devices, and applications, which can strain existing infrastructure and support processes. Balancing the need for quick issue resolution with maintaining high security standards is another frequent hurdle. Additionally, they must continuously adapt to new technologies and software deployments, often with limited resources or time. Effective communication and collaboration with other departments are crucial to anticipate needs and proactively address potential IT issues.

What are the key skills and qualifications needed to thrive as an IT Support Administrator, and why are they important?

To thrive as an IT Support Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote desktop tools, Active Directory, and common enterprise software is typically required. Exceptional problem-solving, communication, and customer service skills help you address user issues efficiently and build trust with end-users. These skills and qualities are crucial to ensuring system reliability, minimizing downtime, and providing effective technical support across the organization.

What is the role of IT administrator?

An IT Support Administrator is responsible for managing and maintaining an organization’s computer systems, networks, and software. They troubleshoot technical issues, install updates, ensure cybersecurity, and support end-users to ensure smooth IT operations. Strong problem-solving skills and knowledge of network infrastructure are essential for this role.

What is the difference between It Support Administrator vs Help Desk Technician?

AspectIt Support AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, data centers, enterprise networksHelp desk, call centers, user support
ResponsibilitiesNetwork management, system configuration, troubleshooting complex issuesResponding to user tickets, basic troubleshooting, issue escalation
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles support IT users, an It Support Administrator typically handles more complex network and system issues within an organization, requiring advanced certifications and technical skills. Help Desk Technicians focus on initial user support and basic troubleshooting, often serving as the first point of contact for technical problems.

What are IT Support Administrators?

IT Support Administrators are professionals responsible for maintaining, troubleshooting, and supporting an organization's computer systems, networks, and related technology. They provide technical assistance to users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their duties often include installing software, managing user accounts, monitoring system performance, and implementing security measures to protect data. IT Support Administrators play a crucial role in keeping businesses running efficiently by minimizing downtime and helping employees with technical problems.
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It Support Administrator jobs near you
Cloud Support Administrator (MPO Polygraph) with Security Clearance

Cloud Support Administrator (MPO Polygraph) with Security Clearance

Zachary Piper Solutions, LLC

Reston, VA • On-site

$100K - $135K/yr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Zachary Piper Solutions is seeking a Cloud Support Administrator to support a critical intelligence cloud security program in the following locations; Reston, VA, Redmond, WA, Atlanta, GA. The team is seeking IT support specialists who are experienced with Microsoft cloud environments to support an on-going classified program. Clearance : Top secret/SCI Full Scope Polygraph required (MPO Customer) Location: Reston, VA, Redmond, WA, Atlanta, GA Schedule: Shift work - 24x7 operational environment This job opens for applications 6/10/2026.

Applications for this job will be accepted for at least 30 days from the posting date Responsibilities of the Cloud Support Administrator: · Complete incoming tickets through Remedy, ServiceNow or other ticketing system · Troubleshoot and resolve system issues utilizing customer tools · Document all findings from tickets and incidents • Automate and troubleshoot tasks using various scripting languages and services · Provide end-user support to customers at the Tier I-III level in cloud based environments Qualifications of the Cloud Support Administrator: • Must hold an active TS/SCI Full Scope Polygraph clearance (MPO) • Must be willing to work one shift, no dual employment • Certifications: IAT II, AZ900 or similar cloud certification (highly preferred) • Willingness to shift work, as 24/7 support is essential • Excellent customer service skills and focus. • Education: Bachelor's Degree and 2+ years of related professional experience • Experience with MS technologies and ticketing systems; Active Directory, JIRA, ServiceNow, Netmom, Windbg • Basic scripting using Java, Python, Linux, Powershell, JavaScript in cloud based environments (preferably Azure) Compensation of the Cloud Support Administrator: · Compensation: $100,000 - $135,000+ **based on years of experience** · Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by state law · Opportunity to get your foot in the door with cloud · Long-term stable program #LI-Onsite #LI-MK1 Keywords: help desk, helpdesk, IT, information technology, system administration, service desk, servicedesk, active directory, Azure, Office365, Full scope polygraph, FSP, TS/SCI, Polygraph, Full scope, remedy, serviceNow, troubleshooting, troubleshoot, configuration, ticketing, ticketing system, IT, information technology, SOC, security operations center, deploying, deployment, Jira, documentation, intelligence, DoD, department of defense, security clearance, clearance, Washington, Reston, shift work, 24x7, Elkridge, Maryland, CIA, DIA, NGA, NRO, Debugging, audit, root cause, cyber, network operations, operational environment, netops, operations, cyber security, cybersecurity, networks, networking, systems, systems engineering, Cisco, Juniper, LAN, WAN, TS/SCI, SECURITY CLEARANCE, CLEARANCE, TOP SECRET/SCI, SCI, SINGLE SCOPE POLY, POLYGRAPH, software development, troubleshooting, active directory, ticketing, trouble ticketing, remedy, system administrator, systems administrator, system admin, NGA, GEOINT, SIGINT, government contract, sec+, security+, a+, Azure, Microsoft Azure, Microsoft, MS, router, switch, SLAs, SLA, service level agreement, digital escort, intelligence, Microsoft, Azure, tier I, Tier II, active directory, Cloud, cloud based, ticketing, tickets

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