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Information Technology Support Administrator Jobs

IT Support Tech

Tinley Park, IL · On-site

$28.80 - $35.20/hr

The IT support technician provides in person support to employees and supports the System Administrator with IT projects and implementations. Transdev is proud to offer: * Competitive compensation ...

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Job Summary : Motion Industries is seeking an IT Support I to help safeguard the integrity and ... Printer Admin, Access, Excel, SCCM, iOS, Android and MDM a plus. Company : Motion serves the ...

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Basic Functions: * IT Support relating to technical issues involving Microsoft's core business applications and operating systems. * Onsite and Help Desk user support, this position involves some ...

IT Support Technician

Amarillo, TX · Remote

$17.50 - $24/hr

IT Support Technician The IT Support Technician will be responsible for maintaining and supporting ... Administer and maintain client security suite. * Provide remote support to company IT technicians ...

... school administrators Qualifications : Required : • 1+ years of IT support experience, IT-related coursework, or a relevant certification (A+, Google IT Support, etc.) • Basic comfort with ...

Purpose The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to-day IT support, inventory of equipment, identify/document/verify Service Level Agreements and ...

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

New

Executive IT Support

Sparks, NV · On-site

$22 - $30.25/hr

Modern Desktop Administrator Associate, or Apple Certified Support Professional. • Familiarity ... IT support tools and automation. Company : Sierra Nevada Corporation is an aerospace and defense ...

IT Administrator with 8VC Portfolio Company (Onsite, Dallas, TX) Role Overview We are seeking a skilled IT Administrator to support our U.S. team as we expand our operations. In this role, you will ...

Showing results 41-60

Information Technology Support Administrator information

See salary details

$29K

$76.5K

$123.5K

How much do information technology support administrator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for information technology support administrator in the United States is $76,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $88,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology support administrator?

To thrive as an Information Technology Support Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for diagnosing and resolving technical issues efficiently. Strong problem-solving abilities, patience, and effective communication skills help you assist diverse users and manage stressful situations. These skills and qualities are crucial for maintaining seamless IT operations and ensuring user satisfaction in a dynamic technological environment.

Is information technology support administrator hard to become an information technology support administrator?

Becoming an Information Technology Support Administrator typically requires a foundational knowledge of computer systems, networking, and troubleshooting skills, often gained through an associate degree or relevant certifications like CompTIA A+ or Network+. The role may also require experience with help desk software and customer service skills, but it generally has a moderate entry barrier compared to more advanced IT positions.

What are some common challenges faced by information technology support administrators, and how are they typically addressed within organizations?

Information Technology Support Administrators often encounter challenges such as prioritizing multiple support requests, troubleshooting complex technical issues, and communicating effectively with non-technical users. To address these, organizations commonly implement ticketing systems to manage and track requests, promote ongoing training for both technical and soft skills, and encourage collaboration with other IT specialists. Regular team meetings and knowledge-sharing sessions also help administrators stay updated on best practices and new technologies, making it easier to resolve issues efficiently.

What is an information technology support administrator?

Information Technology Support Administrators are professionals responsible for maintaining and supporting an organization's computer systems, networks, and related technologies. They troubleshoot hardware and software issues, manage user accounts, install updates, and ensure the security of IT infrastructure. Their role often includes providing technical assistance to staff, maintaining documentation, and working to prevent technology disruptions. By handling a wide range of IT support tasks, they help ensure that business operations run smoothly and efficiently.

What is the difference between Information Technology Support Administrator vs Network Technician?

AspectInformation Technology Support AdministratorNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, system troubleshootingNetwork infrastructure, hardware setup, cabling
Employer & Industry UsageIT departments across various industriesTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesNo

The main difference is that an Information Technology Support Administrator focuses on user support, troubleshooting, and maintaining IT systems, while a Network Technician specializes in network hardware, infrastructure, and connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on focus area.

More about Information Technology Support Administrator jobs
What states have the most Information Technology Support Administrator jobs? States with the most job openings for Information Technology Support Administrator jobs include:
What job categories do people searching Information Technology Support Administrator jobs look for? The top searched job categories for Information Technology Support Administrator jobs are:
Infographic showing various Information Technology Support Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,545 per year, or $36.8 per hour.

IT Support Tech

Transdev

Tinley Park, IL • On-site

$28.80 - $35.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Transdev North America rating

6.5

Company rating: 6.5 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

77th of 97 rated public transport


Job description

IT Support Technician
Transdev in Tinley Park, IL is hiring an IT Support Technician. The IT support technician provides in person support to employees and supports the System Administrator with IT projects and implementations.
Transdev is proud to offer:
  • Competitive compensation package of minimum $28.80/hour - Maximum $35.20/hour

Benefits include:
  • Vacation: minimum of two (2) weeks
  • Sick days: 5 days
  • Holidays: 10 days; 8 standard and 2 floating
  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:
  • Familiar with multiple-site operations and technologies.
  • Install, configure, and maintain network equipment, servers, and workstations
  • Troubleshoot operating system, application, network problems
  • Maintain user account information including e-mail, security, and system groups
  • Perform Daily backups, maintain logs and archived information
  • Provide strong customer service to clients and staff
  • Printer, Fax, and other peripherals support and maintenance
  • Consult with and advise management on operational system problems
  • Work with Help Desk to provide support and resolutions as assigned
  • Other duties as assigned.

Qualifications:
  • 5+ years work experience in IT environments performing tasks associated with Network Admin / Systems Admin roles
  • Technical Certifications/Expertise: - Technical Skills: AD administration, DNS, DHCP, SQL 2000/2005, MS Office, Server 2003/2008, RTA, Dell, Lenovo, HP workstations and server hardware, Symantec Antivirus, WSUS, server management software, Backup Exec, PBX system administration.
  • Self-motivated when working independently
  • Excellent communication & customer service skills

Physical Requirements :
The essential functions of this position require the ability to:.
  • Sit for extended periods (up to 6-8 hours per day)
  • Push and pull objects up to 25pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. 30
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status .
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Professionals
Job Type: Full Time
Req ID: 8746
Pay Group: X60
Cost Center: 56443
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .

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