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Google Support Engineer Jobs (NOW HIRING)

GCP Support Engineer Location: Remote Duration: Full-time * 8+ years' System Administration and ... Google Workspace - primarily Google Drive & Editors (Docs, Sheets, Slides, Sites, Forms, Drawing ...

GCP Support Engineer Location: Remote Duration: Full-time * 8+ years' System Administration and ... Google Workspace - primarily Google Drive & Editors (Docs, Sheets, Slides, Sites, Forms, Drawing ...

... Google Search, and Google's entire network of websites combined - all serviced in single-digit-ms ... We are looking to hire a Support Engineer who will work in collaboration with our Business and ...

ClifyX is a company seeking an AIOps Support Engineer to enhance their AI services operations ... The role involves monitoring and resolving alerts across AI services and Google Cloud Platform, as ...

As a Support Engineer, you'll provide deep technical guidance and reliable support to ensure a top ... AWS / Google Cloud * Amazon SQS / Google PubSub / RabbitMQ / Kafka * PostgreSQL / Elasticsearch

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA ...

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA ...

... Support Engineer will work closely with the IT Director to ensure all end-user equipment is working ... Google WorkSpace and MS Office, ensuring they align with company goals and enhance The Volpe ...

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Google Support Engineer information

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$39

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How much do google support engineer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for google support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Google Support Engineer vs Technical Support Specialist?

AspectGoogle Support EngineerTechnical Support Specialist
Required CredentialsBachelor's degree in Computer Science or related field; technical certificationsHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCorporate offices, remote support for Google productsCall centers, IT departments, or remote support roles
Employer & Industry UsagePrimarily in tech companies, especially GoogleVarious industries including tech, telecom, and retail
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob requirements and career path options

The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.

What are some common challenges faced by Google Support Engineers and how can they be navigated?

Google Support Engineers often encounter complex, high-priority technical issues from a diverse set of clients, which requires strong troubleshooting skills and the ability to quickly adapt to new technologies. Balancing multiple cases while maintaining clear, effective communication with both customers and internal engineering teams can be demanding. To navigate these challenges, it's important to prioritize tasks efficiently, leverage internal documentation and peer collaboration, and continuously update your knowledge of Google's rapidly evolving products and services.

What does a Google Support Engineer do?

A Google Support Engineer is responsible for helping users and clients resolve technical issues related to Google products and services. They diagnose problems, provide troubleshooting guidance, and may work directly with customers or internal teams to ensure technical issues are resolved efficiently. Their role often involves documenting solutions, collaborating with other engineers, and staying current with new Google technologies and updates. Excellent communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Google Support Engineer, and why are they important?

To thrive as a Google Support Engineer, you should have a solid understanding of computer science fundamentals, troubleshooting methodologies, and networking, often backed by a relevant degree or equivalent experience. Familiarity with Google Cloud Platform (GCP), Linux/Unix systems, scripting languages, and relevant certifications like Google Cloud Professional Support Engineer is highly beneficial. Outstanding problem-solving abilities, clear communication, and a customer-focused mindset distinguish top performers in this role. These skills ensure effective issue resolution, high customer satisfaction, and seamless support for complex technical environments.
More about Google Support Engineer jobs
What cities are hiring for Google Support Engineer jobs? Cities with the most Google Support Engineer job openings:
What states have the most Google Support Engineer jobs? States with the most job openings for Google Support Engineer jobs include:
What job categories do people searching Google Support Engineer jobs look for? The top searched job categories for Google Support Engineer jobs are:
Infographic showing various Google Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Staff Developer Relations Engineer, Google Maps, Earth and AI, Geo Developer Relations

Google

New York, NY • On-site

Full-time

Posted 19 days ago


Google rating

8.8

Company rating: 8.8 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

51st of 246 rated software companies


Job description

info_outline
X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Mountain View, CA, USA; San Francisco, CA, USA.
Minimum qualifications:
  • Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience.
  • 7 years of work experience in a technical role (e.g., software engineering, solutions consultant, etc.) or equivalent technical experience.

Preferred qualifications:
  • Demonstrated experience building applications or agents with Large Language Models (LLMs).
  • Experience designing and implementing evaluation systems, benchmarks, or quality metrics for AI/LLM-based systems.
  • Deep understanding of context engineering, RAG (Retrieval-Augmented Generation), and the principles of designing systems for AI agents.
  • Familiarity with agentic frameworks and protocols (e.g., Model Context Protocol, LangChain, Skills).
  • Track record of influencing product strategy through data-driven insights, friction logging, or customer zero.

About the job
Passionate people are everywhere at Google. In Developer Relations, we get excited to collaborate and connect with the communities that love technology as much as we do. Part community manager and part developer advocate, Developer Relations Engineers collaborate with developers at conferences and online, and advocate for developers interests internally at Google. Not afraid to be hands-on, you write sample code and client libraries as well as participate in developer forums and support queues to troubleshoot and debug coding problems developers encounter. Internally, you work with product engineering teams to improve our products by conveying feedback from developers, reviewing API designs and testing new features.
With your technical expertise, you drive strategy around fostering a community of developers who work with Google technologies. An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation.
The Geo team is focused on building the most accurate, comprehensive, and useful maps for our users, through products like Maps, Earth, Street View, Google Maps Platform, and more. Every month, more than a billion people rely on Maps services to explore the world and navigate their daily lives.
The Geo team also enables developers to use the power of Google Maps platforms to enhance their apps and websites. As they plot a course for the future of mapping, they are solving complex computer science problems, designing beautiful and intuitive product experiences, and improving our understanding of the real world.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $192000 - $279000 (USD) 20% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities
  • Support Developer Content Strategy: Author and produce high-quality technical content across various formats, including technical blogs, YouTube video series, social channels, and interactive tutorials, to drive platform adoption and educate the Maker community. Focus on showing how agent skills help makers unlock new real-world reasoning agent capabilities.
  • Drive Experiential Engagement: Design and execute high-impact hackathons, developer events, and activations in collaboration with Google Developer Marketing (GDM) and external ecosystem partners to capture key growth cohorts like Startups.
  • Engineer the AI Flywheel: Design, build, and maintain the high-quality code samples, reference implementations, and agentic solutions (MCPs, Skills) that serve as the grounding truth for AI models, driving a virtuous cycle of engagement and improvement.
  • Lead AI Community and Ecosystem: Serve as a technical authority on building with Google Maps Platform and AI.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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