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Office 365 Support Engineer Jobs (NOW HIRING)

1872 Consulting

Senior Office 365 Engineer

Chicago, IL · On-site

$107K - $147K/yr

Senior Office 365 (O365) Engineer The Senior Office 365 Engineer will be responsible for supporting, managing, and enhancing the O365 platform and products. This is a technical role that will also ...

1872 Consulting

Senior Office 365 Engineer

Chicago, IL · On-site

$107K - $147K/yr

Senior Office 365 (O365) Engineer The Senior Office 365 Engineer will be responsible for supporting, managing, and enhancing the O365 platform and products. This is a technical role that will also ...

smart folks inc

GCP Support Engineer

Dallas, TX · On-site

GCP Support Engineer Location: Remote Duration: Full-time * 8+ years' System Administration and ... Microsoft Office 365 - All O365 apps, including PowerAutomate and all 3rd party integrations and ...

smart folks inc

GCP Support Engineer

Dallas, TX · On-site

GCP Support Engineer Location: Remote Duration: Full-time * 8+ years' System Administration and ... Microsoft Office 365 - All O365 apps, including PowerAutomate and all 3rd party integrations and ...

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Office 365 Support Engineer information

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How much do office 365 support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for office 365 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an Office 365 Support Engineer?

An Office 365 Support Engineer is responsible for troubleshooting, maintaining, and optimizing Microsoft Office 365 services for an organization. They provide technical support for applications like Exchange Online, SharePoint, Teams, and OneDrive, ensuring smooth operation and resolving user issues. Their role involves configuring security settings, managing licenses, and implementing updates. They also assist with migrations, integrations, and automation to improve efficiency. Strong knowledge of Microsoft 365 administration, PowerShell scripting, and networking is essential for this role.

What are the key skills and qualifications needed to thrive as an Office 365 Support Engineer?

To thrive as an Office 365 Support Engineer, you need a solid understanding of Office 365 administration, troubleshooting, networking fundamentals, and experience with Microsoft cloud services, often supported by relevant IT certifications like Microsoft 365 Certified: Modern Desktop Administrator Associate. Familiarity with tools such as PowerShell, Azure Active Directory, Exchange Online, SharePoint, and Teams is typically required. Strong problem-solving abilities, clear communication, and a knack for customer service are valuable soft skills in this position. These skills are crucial for efficiently resolving technical issues, enhancing user productivity, and ensuring smooth operations in a dynamic business environment.

What are the most common challenges faced by Office 365 Support Engineers, and how are they typically addressed?

Office 365 Support Engineers often encounter challenges such as troubleshooting complex user access or synchronization issues, managing security and compliance settings, and supporting users during service outages or migrations. These are typically addressed by leveraging Microsoft’s diagnostic tools, following established escalation processes, and collaborating closely with both users and other IT teams. Effective communication and continual learning are key, as staying up-to-date with Office 365 updates and features helps in providing timely solutions. Many organizations also promote a culture of knowledge sharing, allowing engineers to exchange tips and solutions for unique issues. This collaborative approach not only resolves problems more efficiently but also fosters professional growth among support engineers.

What is the role of Office 365 Support Engineer in Office 365?

An Office 365 Support Engineer is responsible for troubleshooting and resolving issues related to Office 365 services such as Exchange Online, SharePoint, and Teams. They assist users, manage configurations, and ensure the smooth operation of cloud-based collaboration tools, often using tools like PowerShell and requiring certifications like Microsoft 365 Certified: Modern Desktop Administrator Associate.
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Office 365 Support Engineer jobs near you
Infographic showing various Office 365 Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Office 365 Engineer

Cardinal Integrated Technologies Inc

Raritan, NJ • On-site

Full-time

Re-posted 8 days ago

Job description

Job Summary:
Cardinal Integrated Technologies Inc is seeking an Office 365 Engineer to provide technical expertise in data reporting and visualizations located in Raritan, NJ. The role involves developing dashboards and implementing visualizations to support decision making while collaborating with business partners.
Responsibilities:
• 5-8+ years' experience as an Exchange/O365 Engineer and/or Administrator in a corporate environment with emphasis on high-availability and uninterrupted 24/7 messaging services.
• Microsoft Office 365 Certifications.
• Experience designing and implementing Microsoft Office 365, Exchange Online and Active Directory.
• Knowledge of the Azure Platform and architecture.
• Knowledge of Microsoft EMM/Intune.
• Technical understanding of commerce platform concepts and procedures including online services.
• Excellent customer support, organizational, project management skills.
• Strong troubleshooting skills.
• 5+ years of Microsoft infrastructure/network deployment experience.
• Ability to work independently and with teams.
• Timely responses to email, support requests, and tasks.
Qualifications:
Required:
• 5-8+ years' experience as an Exchange/O365 Engineer and/or Administrator in a corporate environment with emphasis on high-availability and uninterrupted 24/7 messaging services.
• Microsoft Office 365 Certifications.
• Experience designing and implementing Microsoft Office 365, Exchange Online and Active Directory.
• Knowledge of the Azure Platform and architecture.
• Knowledge of Microsoft EMM/Intune.
• Technical understanding of commerce platform concepts and procedures including online services.
• Excellent customer support, organizational, project management skills.
• Strong troubleshooting skills.
• 5+ years of Microsoft infrastructure/network deployment experience.
• Ability to work independently and with teams.
• Timely responses to email, support requests, and tasks.
• O365 Administration
• Exchange Administration
• MS-Lync Administration
Preferred:
• Sharepoint Administration
• Windows Server
• AD (LDAP , DNS , DHCP , Group Policy etc.)
• ADFS
• OKTA
• SCCM
• Citrix
• Linux
• VMware
Company:
We are a company of IT professionals who passionately believe that good quality products & services are delivered by great resources. Founded in 2013, the company is headquartered in Monmouth Junction, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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