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Office 365 Support Engineer Jobs (NOW HIRING)

Tixy Services LLC

Desktop Support Engineer

Tyler, TX · On-site

Job Summary We are seeking a skilled Desktop Support Engineer (Desk Side Support) to provide onsite ... Support Microsoft Office 365 applications, Outlook, Teams, and OneDrive. * Configure user accounts ...

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How much do office 365 support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for office 365 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Office 365 Support Engineers, and how are they typically addressed?

Office 365 Support Engineers often encounter challenges such as troubleshooting complex user access or synchronization issues, managing security and compliance settings, and supporting users during service outages or migrations. These are typically addressed by leveraging Microsoft’s diagnostic tools, following established escalation processes, and collaborating closely with both users and other IT teams. Effective communication and continual learning are key, as staying up-to-date with Office 365 updates and features helps in providing timely solutions. Many organizations also promote a culture of knowledge sharing, allowing engineers to exchange tips and solutions for unique issues. This collaborative approach not only resolves problems more efficiently but also fosters professional growth among support engineers.

What are the key skills and qualifications needed to thrive as an Office 365 Support Engineer?

To thrive as an Office 365 Support Engineer, you need a solid understanding of Office 365 administration, troubleshooting, networking fundamentals, and experience with Microsoft cloud services, often supported by relevant IT certifications like Microsoft 365 Certified: Modern Desktop Administrator Associate. Familiarity with tools such as PowerShell, Azure Active Directory, Exchange Online, SharePoint, and Teams is typically required. Strong problem-solving abilities, clear communication, and a knack for customer service are valuable soft skills in this position. These skills are crucial for efficiently resolving technical issues, enhancing user productivity, and ensuring smooth operations in a dynamic business environment.

What is an Office 365 Support Engineer?

An Office 365 Support Engineer is responsible for troubleshooting, maintaining, and optimizing Microsoft Office 365 services for an organization. They provide technical support for applications like Exchange Online, SharePoint, Teams, and OneDrive, ensuring smooth operation and resolving user issues. Their role involves configuring security settings, managing licenses, and implementing updates. They also assist with migrations, integrations, and automation to improve efficiency. Strong knowledge of Microsoft 365 administration, PowerShell scripting, and networking is essential for this role.

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Office 365 Support Engineer jobs near you
Infographic showing various Office 365 Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Information Systems Deployment Operations and Support Engineer - Medical Imaging-- -7523 -OJO

Right Talent Right Now

Boston, MA • On-site

Full-time

Re-posted 9 days ago

Job description

Job Description


Information Systems Deployment Operations and Support Engineer - Medical Imaging-- -7523 -OJO


Job Ref.: 3257


Role: Information Technology

Relocation Available: Yes

Industry: I.T.

Location: Massachusetts

Town / City: Boston

Job Type: Permanent full-time

Job description:

Company provides software solutions and services for improving medical image interpretation and management in in clinical trials, screening programs and patient care, especially in oncology. Information Systems Deployment, Operations and Support Engineer. Part of the Information Systems Department, you will be in charge of the deployment, operations, user training, user support for information systems used either internally or to deliver medical imaging services to our customers. Activities:  Organization and implementation of onsite or remote information system deployment projects. Users training. Management and follow up of support requests (internal and external requests). Ensure security requirements are fulfilled on the US premises. Technical support for US facility users. Profile: o Bachelor's Degree with majors in computer science / system engineering or related. o Knowledge in health management or medical imaging is a plus. o First experience (2-3 years) as an information system engineer in health care or pharmaceutical industry related environments. o Required skills:- Software deployment in distributed environments- Firm grasp on Windows environment, workstations, Office 365, VPN, Webex- Capacity to support (helpdesk) and train users- Autonomous, well organized and flexible, mind openness- Excellent interpersonal and communication skills, team spirit- Ability to work with a remote international team Additional skills:- Knowledgeable about IT in healthcare or other regulated environments- DICOM Connectivity / PACS / RIS / HIS / Medical imaging- An ITIL V3 certification or knowledge of 21 CFR part 11 requirements is a plus- Command of the French language or of another language would be appreciated o Fluent in English o Availability for training at the headquarters and willing to possibly travel

Bottom Line Requirements:

1.  Bachelor's degree with major in computer science, system engineering, or related.2.  2+ years of experience as an information system engineer in health care or pharmaceutical industry related environments.3.  Experience with software deployment in distributed environments.4.  Firm grasp on Windows environment, workstations, Office 365, VPN, Webex.5.  Experience with DICOM Connectivity / PACS / RIS / HIS / Medical imaging. 6.  An ITIL V3 certification or knowledge of 21 CFR part 11 requirements is a plus.7.  Command of the French language or of another language is a plus.

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