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Senior Office 365 Support Engineer Jobs (NOW HIRING)

smart folks inc

GCP Support Engineer

Dallas, TX · On-site

Microsoft Office 365 - All O365 apps, including PowerAutomate and all 3rd party integrations and ... Best Regards, Srinivas Sr. US IT Recruiter Mobile: 469-639-0987 Email: srinivas@smartfolksinc.com

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Senior Office 365 Support Engineer information

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$103.3K

$159K

How much do senior office 365 support engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior office 365 support engineer in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a Senior Office 365 Support Engineer?

To thrive as a Senior Office 365 Support Engineer, you need deep expertise in Office 365 administration, troubleshooting, and migration, typically supported by relevant IT degrees or certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Experience with tools like Microsoft Exchange Online, SharePoint Online, PowerShell scripting, and Azure Active Directory is crucial. Strong analytical thinking, effective communication, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities enable swift problem resolution, smooth service delivery, and positive user experiences in enterprise environments.

What does a Senior Office 365 Support Engineer do?

A Senior Office 365 Support Engineer is responsible for providing advanced technical support and troubleshooting for Microsoft Office 365 products and services. They help organizations resolve complex issues related to Office 365 applications, email, collaboration tools, and security features. Their role often includes managing migrations, implementing best practices, and ensuring seamless operation of cloud-based productivity tools. They may also mentor junior engineers and interface with Microsoft support on escalated cases.

What are common challenges faced by Senior Office 365 Support Engineers, and how can they be addressed?

Senior Office 365 Support Engineers often encounter challenges such as managing complex tenant migrations, troubleshooting multi-factor authentication issues, and staying current with frequent platform updates. These challenges can be addressed by maintaining strong documentation habits, actively participating in knowledge-sharing within the support team, and leveraging official Microsoft resources and communities. Additionally, collaborating with other IT departments and regularly attending training sessions helps in staying ahead of new features and resolving issues more efficiently.
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Senior Office 365 Support Engineer jobs near you
Infographic showing various Senior Office 365 Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $103,264 per year, or $49.6 per hour.

Senior Office 365 Engineer (Atlanta, GA)

Cedent

Atlanta, GA • On-site

$100K - $138K/yr

Full-time

Re-posted 13 days ago

Job description

Basic Qualifications:
  • Prior administration experience of M365.
  • Messaging or Exchange experience.
  • BS/BA in Information Technology.
  • 5+ years proven knowledge of using Microsoft's 365 product suite.
  • M365 Certified: (e.g., MS-900, MS-700, MS-600).
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Expert analytical and problem-solving skills; ability to provide root cause analysis and demonstrate results through testing and metrics.
  • Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
  • Proven solutions delivery and architecture experience with Microsoft 365 products.
  • M365 migration experience (discovery, design, implementation/execution, support, and maintenance).
  • Experience within client-facing professional services or consulting.
  • Working knowledge of Azure AD and familiarity with scripting languages (e.g., PowerShell).
  • Demonstrated ability to elicit requirements and communicate clearly with non-technical individuals as well as development teams and subject matter experts.
  • Familiarity with governance, security, and compliance considerations in the context of Microsoft 365 collaboration tools.
  • Output and efficiency driven mindset with a forthcoming attitude.
  • Excellent troubleshooting skills & ability to follow a structured methodology to solve problems.
  • Excellent teamwork and organizational skills, flexibility, and the ability to handle multiple tasks.
  • Proven ability to manage large-scale technical projects, including organization, planning, implementation, and execution.
  • In-depth experience of business process analysis.
  • Deep understanding and extensive knowledge of the functionality, interdependencies, and infrastructure of the Microsoft 365 family of products including Teams, OneDrive, SharePoint, Exchange, and Power Platform.
  • Proven expertise in security and compliance related to Microsoft 365 collaboration technologies.
  • Proficiency in PowerShell scripting for automation and administration.
  • Proficiency in Power Apps, Power Automate, and Power Virtual Agent.
  • Skilled in SharePoint, SPFx, Teams App development, Graph API, Governance, Administration, and SharePoint migration.
  • Familiarity with Angular JS, .Net, BOT Framework, REST API, Azure DevOps, and Voltage.

Department: Scout This is a full time position
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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