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Microsoft 365 Support Engineer Jobs (NOW HIRING)

Invesco

Microsoft 365 Engineer

Houston, TX · Hybrid

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online ... Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration ...

Invesco

Microsoft 365 Engineer

Atlanta, GA · Hybrid

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online ... Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration ...

Invesco

Microsoft 365 Engineer

Louisville, KY · Hybrid

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online ... Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration ...

Invesco

Microsoft 365 Engineer

Houston, TX · On-site

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online ... Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration ...

Airswift

Microsoft 365 Engineer

Houston, TX · On-site

Key Responsibilities Platform Administration & Engineering - Administer and support Microsoft 365 services, including: - Exchange Online - Microsoft Teams (collaboration, meetings, telephony ...

Apex Informatics

Microsoft 365 Developer

Ocoee, FL · On-site

Title: Microsoft 365 Developer Location: Ocoee, FL Duties and Responsibilities * Assist in the ... Support senior developers in implementing approved CoPilot 365 features * Participate in ...

CSCI

Microsoft 365 Engineer

San Diego, CA · On-site

$60K - $70K/yr

CSCI is looking for a self-motivated Microsoft 365 Engineer to complement our internally managed ... This person will join our growing company to provide superior support to our managed services ...

Kleinfelder

Microsoft 365 Systems Engineer

Richmond, VA · On-site

Administer and support Microsoft 365 services, including user and group management, access controls ... Kleinfelder is an employee-owned engineering, science, and architecture consulting firm. Founded in ...

Kleinfelder Inc

Microsoft 365 Systems Engineer

Denver, CO · On-site

$75K - $126K/yr

Administer and support Microsoft 365 services, including user and group management, access controls ... We are engineers, scientists, and construction professionals providing solutions that improve our ...

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Microsoft 365 Support Engineer information

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How much do microsoft 365 support engineer jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for microsoft 365 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Support Engineer, and why are they important?

To thrive as a Microsoft 365 Support Engineer, you need deep knowledge of Microsoft 365 services, troubleshooting expertise, and a relevant IT background, often supported by certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Microsoft Exchange Online, SharePoint, Teams, PowerShell scripting, and ticketing systems is typically required. Excellent problem-solving abilities, communication skills, and patience help build trust with clients and efficiently resolve technical issues. These competencies ensure prompt resolution of user problems, minimize downtime, and enhance overall customer satisfaction with Microsoft 365 solutions.

What does a Microsoft 365 Support Engineer do?

A Microsoft 365 Support Engineer provides technical assistance and troubleshooting for Microsoft 365 products such as Exchange Online, SharePoint, Teams, and OneDrive. They help organizations resolve issues related to user access, security, configuration, and integration of Microsoft 365 services. These professionals also guide customers through best practices, updates, and migrations to ensure smooth operation of cloud-based productivity tools.

What are some common challenges Microsoft 365 Support Engineers face when troubleshooting user issues, and how can they effectively address them?

Microsoft 365 Support Engineers often encounter challenges such as diagnosing complex issues that span multiple services (e.g., Exchange Online, Teams, SharePoint), managing user expectations, and keeping up with frequent platform updates. To address these, engineers should develop strong communication skills, stay current with Microsoft's documentation and training resources, and leverage internal escalation processes when needed. Collaborating closely with cross-functional teams and using remote diagnostic tools can also help resolve issues efficiently while providing a positive support experience.

What is the difference between Microsoft 365 Support Engineer vs Microsoft 365 Administrator?

AspectMicrosoft 365 Support EngineerMicrosoft 365 Administrator
Primary RoleProvides technical support and troubleshooting for Microsoft 365 services and issuesManages and maintains Microsoft 365 environment, including user accounts, permissions, and configurations
Required SkillsKnowledge of Microsoft 365 tools, troubleshooting, customer serviceIn-depth understanding of Microsoft 365 admin center, PowerShell, security, and compliance
Work EnvironmentHelpdesk, support teams, technical support centersIT departments, system administration teams
CertificationsMicrosoft 365 Certified: Modern Desktop Administrator Associate, MS-900Microsoft 365 Certified: Enterprise Administrator Expert, MS-100

The Microsoft 365 Support Engineer focuses on resolving user issues and providing technical support, while the Microsoft 365 Administrator manages the overall environment, configurations, and security settings. Both roles require similar certifications but differ in daily responsibilities and scope.

More about Microsoft 365 Support Engineer jobs
What job categories do people searching Microsoft 365 Support Engineer jobs look for? The top searched job categories for Microsoft 365 Support Engineer jobs are:
Microsoft 365 Support Engineer jobs near you

Microsoft 365 Administrator

RoHerria Agile Solutions LLC

Plano, TX • On-site

Other

Posted 11 days ago

Job description

Microsoft 365 Administrator

Plano, Texas, United States

About the Job

We are seeking a skilled Microsoft 365 Support Engineer with over 7 years of hands-on experience to join a dynamic IT team. The ideal candidate will have a deep understanding of Microsoft Exchange Server, Microsoft 365 services, and will play a pivotal role in providing L3/L4 support and working on large-scale projects.

Responsibilities

  • Provide L3/L4 support for end users, resolving complex issues related to MS Exchange Server and Microsoft 365 services.

  • Plan, design, and implement changes to Microsoft 365 services, ensuring minimal disruption and maximum efficiency.

  • Guide and mentor team members on various project activities, ensuring successful project completion.

  • Automate repetitive tasks and requests to increase efficiency and reduce the need for manual intervention.

  • Collaborate within a large team environment, bringing a problem-solving mindset to address issues in complex systems.

  • Administer Microsoft 365, including managing SharePoint Online and PowerShell scripts to optimize service performance.

Required Skills

  • 7+ years of experience working with Microsoft Exchange Server.

  • Expertise in administering and supporting Microsoft 365 services.

  • Strong background in SharePoint Online management and administration.

  • Proficient in PowerShell scripting for automation and system management.

  • Ability to work effectively in a team and manage multiple projects in a large, complex environment.

Additional Information

  • Please submit your resume in PDF format for consideration.

This role is ideal for a seasoned professional eager to contribute to a fast-paced, evolving IT environment.

Apply