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Microsoft 365 Support Engineer Jobs (NOW HIRING)

Cruitek

Microsoft Support Engineer/Admin-Remote

Microsoft Support Engineer/Admin No 3rd PARTIES or Sponsorships 100% Remote 3 Month Contract to ... Administer and troubleshoot Microsoft 365 user accounts, licenses and groups * Manage and support ...

Apex Informatics

Microsoft 365 Developer

Ocoee, FL · On-site

Title: Microsoft 365 Developer Location: Ocoee, FL Duties and Responsibilities * Assist in the ... Support senior developers in implementing approved CoPilot 365 features * Participate in ...

CSCI

Be Seen First

Microsoft 365 Engineer

San Diego, CA · On-site

$60K - $70K/yr

CSCI is looking for a self-motivated Microsoft 365 Engineer to complement our internally managed ... This person will join our growing company to provide superior support to our managed services ...

Robert Half

Microsoft 365 Engineer

Seattle, WA · On-site

$60 - $70/hr

Robert Half Technology is seeking a Microsoft 365 Systems Administrator / Team Lead to support a client in the transportation industry in Seattle, Washington. This role will serve as a senior ...

Smartwork IT Services

$149K/yr

Microsoft 365 Integration Engineer (Remote) Location: Canada We are seeking a hands-on technical ... Support pilot deployment and production rollout, including troubleshooting and tuning * Collaborate ...

AceStack LLC

Desktop Support Engineer

Indianapolis, IN · On-site

Job Summary - Desktop Support Engineer (Indianapolis, IN) - Provide 100% on-site technical support ... and Microsoft 365. - Support enterprise applications, including Microsoft Office 365, Outlook ...

Argyle Infotech

Microsoft 365 Consultant

Boston, MA · On-site

Developer Associate * Microsoft 365 Certified: Fundamentals * Experience: Hands-on experience working with Microsoft 365 is crucial. This includes deploying, configuring, administering, and ...

Argyle Infotech

Microsoft 365 Consultant

Sitka, AK · On-site

Developer Associate * Microsoft 365 Certified: Fundamentals * Experience: Hands-on experience working with Microsoft 365 is crucial. This includes deploying, configuring, administering, and ...

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Microsoft 365 Support Engineer information

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How much do microsoft 365 support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for microsoft 365 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Support Engineer, and why are they important?

To thrive as a Microsoft 365 Support Engineer, you need deep knowledge of Microsoft 365 services, troubleshooting expertise, and a relevant IT background, often supported by certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Microsoft Exchange Online, SharePoint, Teams, PowerShell scripting, and ticketing systems is typically required. Excellent problem-solving abilities, communication skills, and patience help build trust with clients and efficiently resolve technical issues. These competencies ensure prompt resolution of user problems, minimize downtime, and enhance overall customer satisfaction with Microsoft 365 solutions.

What are some common challenges Microsoft 365 Support Engineers face when troubleshooting user issues, and how can they effectively address them?

Microsoft 365 Support Engineers often encounter challenges such as diagnosing complex issues that span multiple services (e.g., Exchange Online, Teams, SharePoint), managing user expectations, and keeping up with frequent platform updates. To address these, engineers should develop strong communication skills, stay current with Microsoft's documentation and training resources, and leverage internal escalation processes when needed. Collaborating closely with cross-functional teams and using remote diagnostic tools can also help resolve issues efficiently while providing a positive support experience.

What does a Microsoft 365 Support Engineer do?

A Microsoft 365 Support Engineer provides technical assistance and troubleshooting for Microsoft 365 products such as Exchange Online, SharePoint, Teams, and OneDrive. They help organizations resolve issues related to user access, security, configuration, and integration of Microsoft 365 services. These professionals also guide customers through best practices, updates, and migrations to ensure smooth operation of cloud-based productivity tools.

What is the difference between Microsoft 365 Support Engineer vs Microsoft 365 Administrator?

AspectMicrosoft 365 Support EngineerMicrosoft 365 Administrator
Primary RoleProvides technical support and troubleshooting for Microsoft 365 services and issuesManages and maintains Microsoft 365 environment, including user accounts, permissions, and configurations
Required SkillsKnowledge of Microsoft 365 tools, troubleshooting, customer serviceIn-depth understanding of Microsoft 365 admin center, PowerShell, security, and compliance
Work EnvironmentHelpdesk, support teams, technical support centersIT departments, system administration teams
CertificationsMicrosoft 365 Certified: Modern Desktop Administrator Associate, MS-900Microsoft 365 Certified: Enterprise Administrator Expert, MS-100

The Microsoft 365 Support Engineer focuses on resolving user issues and providing technical support, while the Microsoft 365 Administrator manages the overall environment, configurations, and security settings. Both roles require similar certifications but differ in daily responsibilities and scope.

More about Microsoft 365 Support Engineer jobs
What job categories do people searching Microsoft 365 Support Engineer jobs look for? The top searched job categories for Microsoft 365 Support Engineer jobs are:
Microsoft 365 Support Engineer jobs near you
Infographic showing various Microsoft 365 Support Engineer job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Microsoft 365 Support Engineer (Contract)

Vaco by Highspring

Phoenix, AZ

Other

Dental, Vision, Retirement

Posted 23 days ago

Job description

Vaco has partnered with a key client to build a high-impact support team focused on elevating the executive experience within Microsoft 365. The organization has already completed its migration, and this team will play a critical role in ensuring leaders are able to operate smoothly, confidently, and without friction in the new environment. It’s a highly visible, relationship-driven position where you’ll act as a trusted partner to executive leadership, removing obstacles, optimizing how they work, and ensuring M365 tools (Outlook, Teams, OneDrive, SharePoint) enhance productivity rather than slow it down. No third parties at this time.
What You’ll Own & Impact
  • Partner directly with executive leadership to ensure a seamless day-to-day experience in Microsoft 365
  • Anticipate and remove friction points across Outlook, Teams, OneDrive, and SharePoint before they disrupt productivity
  • Rapidly resolve high-impact issues—especially time-sensitive challenges like meeting access, collaboration breakdowns, or cross-device inconsistencies
  • Guide leaders through real-time solutions with clarity and confidence, explaining both the “what” and the “why” in a way that builds trust
  • Drive deeper adoption and smarter usage of M365 tools across the organization as new capabilities are rolled out in phases
  • Act as a connective layer across teams (infrastructure, security, migration) to quickly resolve more complex challenges
  • Deliver a true white-glove experience, combining technical expertise with strong presence, discretion, and professionalism
What This Looks Like in Practice
  • Stepping in immediately when an executive can’t join a Teams meeting from a conference room and resolving the issue on the fly
  • Helping leadership navigate differences between legacy “classic” workflows and modern M365 experiences
  • Ensuring meetings, files, and communications work effortlessly across devices and locations
  • Building trust as the person executives rely on when something isn’t working as expected
What You Bring
  • Strong hands-on experience with the Microsoft 365 ecosystem (Outlook, Teams, OneDrive, SharePoint) in enterprise environments
  • Experience supporting or partnering with executive-level stakeholders—you understand urgency, discretion, and communication style
  • Familiarity with M365 migration and post-migration realities, including classic vs. modern/online environments
  • A proactive, solutions-oriented mindset—you don’t just fix issues, you prevent them
  • Exceptional communication skills and executive presence—you can simplify the complex without losing credibility

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

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