ZipRecruiter

Log In

1

Microsoft 365 Support Engineer Jobs (NOW HIRING)

RIT Solutions, Inc.

Senior Microsoft 365 Engineer

$107K - $146K/yr

The role involves managing security services, supporting automation, and ensuring operational ... using Microsoft 365 products and services to support daily operations, engineering activities ...

Invesco

Microsoft 365 Engineer

Houston, TX · Hybrid

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online ... Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration ...

Invesco

Microsoft 365 Engineer

Houston, TX · On-site

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online ... Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration ...

Invesco

Microsoft 365 Engineer

Atlanta, GA · Hybrid

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online ... Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration ...

Invesco

Microsoft 365 Engineer

Louisville, KY · Hybrid

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online ... Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration ...

Apex Informatics

Microsoft 365 Developer

Ocoee, FL · On-site

Title: Microsoft 365 Developer Location: Ocoee, FL Duties and Responsibilities * Assist in the ... Support senior developers in implementing approved CoPilot 365 features * Participate in ...

M&T Bank

Lead Microsoft 365 Engineer

Buffalo, NY · On-site

$99K - $130K/yr

Support the engineering, governance, adoption, and operational management of Microsoft 365 Copilot and related AI-enabled solutions. Coordinate with Microsoft and third-party vendors as needed to ...

M&T Bank

Lead Microsoft 365 Engineer

Buffalo, NY

$99K - $130K/yr

Support the engineering, governance, adoption, and operational management of Microsoft 365 Copilot and related AI-enabled solutions. Coordinate with Microsoft and third-party vendors as needed to ...

next page

Showing results 1-20

All JobsMicrosoft 365 Support Engineer Jobs

Microsoft 365 Support Engineer information

See salary details

$16

$39

$68

How much do microsoft 365 support engineer jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for microsoft 365 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Support Engineer, and why are they important?

To thrive as a Microsoft 365 Support Engineer, you need deep knowledge of Microsoft 365 services, troubleshooting expertise, and a relevant IT background, often supported by certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Microsoft Exchange Online, SharePoint, Teams, PowerShell scripting, and ticketing systems is typically required. Excellent problem-solving abilities, communication skills, and patience help build trust with clients and efficiently resolve technical issues. These competencies ensure prompt resolution of user problems, minimize downtime, and enhance overall customer satisfaction with Microsoft 365 solutions.

What does a Microsoft 365 Support Engineer do?

A Microsoft 365 Support Engineer provides technical assistance and troubleshooting for Microsoft 365 products such as Exchange Online, SharePoint, Teams, and OneDrive. They help organizations resolve issues related to user access, security, configuration, and integration of Microsoft 365 services. These professionals also guide customers through best practices, updates, and migrations to ensure smooth operation of cloud-based productivity tools.

What are some common challenges Microsoft 365 Support Engineers face when troubleshooting user issues, and how can they effectively address them?

Microsoft 365 Support Engineers often encounter challenges such as diagnosing complex issues that span multiple services (e.g., Exchange Online, Teams, SharePoint), managing user expectations, and keeping up with frequent platform updates. To address these, engineers should develop strong communication skills, stay current with Microsoft's documentation and training resources, and leverage internal escalation processes when needed. Collaborating closely with cross-functional teams and using remote diagnostic tools can also help resolve issues efficiently while providing a positive support experience.

What is the difference between Microsoft 365 Support Engineer vs Microsoft 365 Administrator?

AspectMicrosoft 365 Support EngineerMicrosoft 365 Administrator
Primary RoleProvides technical support and troubleshooting for Microsoft 365 services and issuesManages and maintains Microsoft 365 environment, including user accounts, permissions, and configurations
Required SkillsKnowledge of Microsoft 365 tools, troubleshooting, customer serviceIn-depth understanding of Microsoft 365 admin center, PowerShell, security, and compliance
Work EnvironmentHelpdesk, support teams, technical support centersIT departments, system administration teams
CertificationsMicrosoft 365 Certified: Modern Desktop Administrator Associate, MS-900Microsoft 365 Certified: Enterprise Administrator Expert, MS-100

The Microsoft 365 Support Engineer focuses on resolving user issues and providing technical support, while the Microsoft 365 Administrator manages the overall environment, configurations, and security settings. Both roles require similar certifications but differ in daily responsibilities and scope.

More about Microsoft 365 Support Engineer jobs
What job categories do people searching Microsoft 365 Support Engineer jobs look for? The top searched job categories for Microsoft 365 Support Engineer jobs are:
Microsoft 365 Support Engineer jobs near you
Infographic showing various Microsoft 365 Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 9% Part Time, and 12% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Microsoft 365 Engineer

Odyssey Information Services

Houston, TX

Full-time

Posted 16 days ago

Job description

Senior Microsoft 365 Engineer / Architect (Contract)

Location: Houston, TX (Onsite – Downtown Houston)
Schedule: Monday – Friday | 7:00 AM – 4:00 PM
Job Type: Contract

About the Opportunity

We are seeking an experienced Senior Microsoft 365 Engineer / Architect to lead enterprise Microsoft 365 initiatives for our client. This is a hands-on engineering and architecture role responsible for designing, implementing, and optimizing enterprise Microsoft 365 solutions while leading large-scale migration and transformation projects.

This is not a traditional Microsoft 365 Administrator position. The ideal candidate has a proven track record leading enterprise Microsoft 365 architecture, migrations, and modernization initiatives across the full Microsoft 365 ecosystem.

Responsibilities

  • Lead enterprise Microsoft 365 migration projects, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive
  • Design, implement, and optimize Microsoft 365 architecture and enterprise solutions
  • Lead tenant-to-tenant and large-scale Microsoft 365 migration initiatives
  • Serve as the technical lead for Microsoft 365 implementations, upgrades, and transformation projects
  • Manage Microsoft Entra ID (Azure AD), identity management, SSO, MFA, and Conditional Access
  • Configure and support Microsoft Defender, DLP, eDiscovery, Insider Risk, and compliance solutions
  • Integrate Microsoft Intune and Endpoint Manager for device management and security
  • Implement automation using PowerShell and the Microsoft Graph API
  • Support Microsoft Copilot for Microsoft 365 deployment, governance, licensing, and adoption
  • Provide Tier III technical support and resolve complex Microsoft 365 issues
  • Evaluate new Microsoft technologies and contribute to the organization's Microsoft 365 roadmap

Required Qualifications

  • 5+ years of enterprise Microsoft 365 engineering experience
  • Experience leading enterprise Microsoft 365 migration or transformation projects
  • Experience designing Microsoft 365 architecture and enterprise solutions
  • Expertise with:
    • Microsoft Entra ID (Azure AD)
    • Exchange Online
    • Microsoft Teams
    • SharePoint Online
    • OneDrive
  • Strong PowerShell scripting and automation experience
  • Experience with identity federation, SSO, MFA, and Conditional Access
  • Experience implementing or supporting Microsoft Copilot for Microsoft 365
  • Knowledge of Microsoft 365 licensing and service administration
  • Bachelor's degree in Information Technology, Computer Science, or equivalent experience

Preferred Qualifications

  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Microsoft Security, Compliance, and Identity certifications
  • Microsoft Intune / Endpoint Manager
  • Microsoft Defender Suite
  • Okta integrations
  • Zero Trust architecture
  • Microsoft Graph API
  • Experience with Microsoft AI and Copilot enablement

What We're Looking For

The ideal candidate is a senior Microsoft 365 Engineer or Architect who has successfully led enterprise Microsoft 365 migrations and modernization initiatives. You should possess deep technical expertise across the entire Microsoft 365 ecosystem and be comfortable driving architecture decisions, implementing secure solutions, and leading complex transformation projects from planning through execution.

If your experience is centered primarily on Microsoft 365 administration or operational support, this role may not be the best fit. We are looking for someone who has led enterprise implementations and delivered large-scale Microsoft 365 solutions.

#OISH1

JY