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Microsoft 365 Support Engineer Jobs (NOW HIRING)

Livenation

Lead Microsoft 365 Engineer

$104K - $138K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

THE ROLE We are seeking an experienced Microsoft 365 Engineer to support and optimize a mature Microsoft 365 environment serving approximately 26,000 users. This role will work closely with the ...

Oracle Corporation

Microsoft 365 Engineer

Nashville, TN · Hybrid

$79K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Microsoft 365 Engineer, you will play a vital role in administering, securing, and automating ... Administer and support Microsoft 365 services including Exchange Online, Microsoft Teams ...

Oracle

Microsoft 365 Engineer

Nashville, TN · Hybrid

$79K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Microsoft 365 Engineer, you will play a vital role in administering, securing, and automating ... Administer and support Microsoft 365 services including Exchange Online, Microsoft Teams ...

Oracle

Microsoft 365 Engineer

Nashville, TN

$79K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Microsoft 365 Engineer, you will play a vital role in administering, securing, and automating ... Administer and support Microsoft 365 services including Exchange Online, Microsoft Teams ...

Tapestry, Inc.

Sr. Microsoft 365 Platform Engineer

New York, NY · On-site

$114K - $157K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Here, your voice is valued, your ambitions are supported, and your work is recognized. A member of ... The Sr. Microsoft 365 Platform Engineer will play a critical role in shaping the M365 roadmap ...

Tapestry, Inc.

Sr. Microsoft 365 Platform Engineer

New York, NY · On-site

$114K - $157K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Here, your voice is valued, your ambitions are supported, and your work is recognized. A member of ... The Sr. Microsoft 365 Platform Engineer will play a critical role in shaping the M365 roadmap ...

Micron

Microsoft 365 Administrator

Boise, ID · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Minimum Qualifications: * 8+ years in enterprise engineering supporting M365, identity, security, endpoint management, collaboration services, and related platforms. * Deep expertise in Microsoft 365 ...

Invesco

Microsoft 365 Engineer, Purview & AI

Louisville, KY · Hybrid

  • Medical

  • Retirement

  • PTO

... engineering team to implement, administer, and support Microsoft 365 services, with a primary focus ... Support the Enterprise Workplace & Collaboration team in delivering Microsoft 365, Purview, Copilot ...

Invesco

Microsoft 365 Engineer, Purview & AI

Houston, TX · On-site

  • Medical

  • Retirement

  • PTO

... engineering team to implement, administer, and support Microsoft 365 services, with a primary focus ... Support the Enterprise Workplace & Collaboration team in delivering Microsoft 365, Purview, Copilot ...

Invesco

Microsoft 365 Engineer, Purview & AI

Houston, TX · Hybrid

  • Medical

  • Retirement

  • PTO

... engineering team to implement, administer, and support Microsoft 365 services, with a primary focus ... Support the Enterprise Workplace & Collaboration team in delivering Microsoft 365, Purview, Copilot ...

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Microsoft 365 Support Engineer information

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How much do microsoft 365 support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for microsoft 365 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What does a Microsoft 365 Support Engineer do?

A Microsoft 365 Support Engineer provides technical assistance and troubleshooting for Microsoft 365 products such as Exchange Online, SharePoint, Teams, and OneDrive. They help organizations resolve issues related to user access, security, configuration, and integration of Microsoft 365 services. These professionals also guide customers through best practices, updates, and migrations to ensure smooth operation of cloud-based productivity tools.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Support Engineer?

To thrive as a Microsoft 365 Support Engineer, you need deep knowledge of Microsoft 365 services, troubleshooting expertise, and a relevant IT background, often supported by certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Microsoft Exchange Online, SharePoint, Teams, PowerShell scripting, and ticketing systems is typically required. Excellent problem-solving abilities, communication skills, and patience help build trust with clients and efficiently resolve technical issues. These competencies ensure prompt resolution of user problems, minimize downtime, and enhance overall customer satisfaction with Microsoft 365 solutions.

What are some common challenges Microsoft 365 Support Engineers face when troubleshooting user issues, and how can they effectively address them?

Microsoft 365 Support Engineers often encounter challenges such as diagnosing complex issues that span multiple services (e.g., Exchange Online, Teams, SharePoint), managing user expectations, and keeping up with frequent platform updates. To address these, engineers should develop strong communication skills, stay current with Microsoft's documentation and training resources, and leverage internal escalation processes when needed. Collaborating closely with cross-functional teams and using remote diagnostic tools can also help resolve issues efficiently while providing a positive support experience.

What is the difference between Microsoft 365 Support Engineer vs Microsoft 365 Administrator?

AspectMicrosoft 365 Support EngineerMicrosoft 365 Administrator
Primary RoleProvides technical support and troubleshooting for Microsoft 365 services and issuesManages and maintains Microsoft 365 environment, including user accounts, permissions, and configurations
Required SkillsKnowledge of Microsoft 365 tools, troubleshooting, customer serviceIn-depth understanding of Microsoft 365 admin center, PowerShell, security, and compliance
Work EnvironmentHelpdesk, support teams, technical support centersIT departments, system administration teams
CertificationsMicrosoft 365 Certified: Modern Desktop Administrator Associate, MS-900Microsoft 365 Certified: Enterprise Administrator Expert, MS-100

The Microsoft 365 Support Engineer focuses on resolving user issues and providing technical support, while the Microsoft 365 Administrator manages the overall environment, configurations, and security settings. Both roles require similar certifications but differ in daily responsibilities and scope.

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Microsoft 365 Support Engineer jobs near you
Infographic showing various Microsoft 365 Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Microsoft 365 Engineer with Security Clearance

Agensys Corporation

Arlington, VA • On-site

Other

Re-posted 17 days ago

Job description

Microsoft 365 Engineer Location: Northern Virginia (On-Site)
Clearance: Active TS/SCI Required (SAP Eligibility Required)
Employment Type: Full-Time Overview Agensys is seeking a Microsoft 365 Engineer to support a Department of Defense program delivering secure, modernized IT capabilities to the national security community. This program focuses on enhancing mission effectiveness through cloud-based enterprise services, Zero Trust architecture, and advanced data security solutions while enabling collaboration across highly secure and compartmentalized environments. The ideal candidate will have hands-on experience designing, deploying, and administering Microsoft 365 environments, including the implementation of new Microsoft 365 tenants. This role will support enterprise collaboration capabilities while ensuring compliance with DoD security requirements and operational standards. Responsibilities * Design, deploy, configure, and maintain Microsoft 365 environments in secure government environments. * Lead and support Microsoft 365 tenant implementations, migrations, and modernization initiatives. * Administer Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and related collaboration platforms. * Implement and maintain Microsoft Entra ID (Azure AD) and identity management solutions. * Configure and enforce security controls, conditional access policies, data loss prevention (DLP), and compliance solutions. * Support Zero Trust and Identity, Credential, and Access Management (ICAM) initiatives across the Microsoft ecosystem. * Collaborate with cybersecurity, infrastructure, and cloud engineering teams to deliver secure enterprise collaboration capabilities. * Troubleshoot complex Microsoft 365 issues and provide engineering support for enterprise users. * Develop automation and operational efficiencies using PowerShell and Microsoft administration tools. * Ensure Microsoft 365 solutions comply with DoD and Intelligence Community security requirements. Required Qualifications * Minimum of 3 years of experience administering and engineering Microsoft 365 environments. * Hands-on experience deploying and configuring new Microsoft 365 tenants. * Experience with Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft Entra ID (Azure AD). * Experience implementing Microsoft 365 security and compliance solutions. * Strong understanding of identity and access management concepts. * Experience with PowerShell administration and automation. * Active TS/SCI security clearance with eligibility for SAP access. * Ability to work on-site in Northern Virginia. Preferred Qualifications * Experience supporting Microsoft 365 environments within the Department of Defense or Intelligence Community. * Experience with Microsoft GCC High or other government cloud environments. * Familiarity with Zero Trust architecture and ICAM initiatives. * Experience with Microsoft Purview, Defender for Cloud Apps, Defender for Endpoint, and related security platforms. * Knowledge of hybrid identity and hybrid Exchange environments. * Experience supporting tenant-to-tenant migrations or large-scale enterprise Microsoft 365 deployments.

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