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Endpoint Support Jobs (NOW HIRING)

Endpoint Support Engineer Locations: Reston, VA or Plano, TX (Hybrid) Duration: 6+ Month Must-Have Candidate Attributes * Experience supporting, using technology Omnissa Workspace ONE, Microsoft ...

Sr Lead, Endpoint Engineering & Support

Irving, TX · On-site

$95K - $125K/yr

Senior Endpoint Engineering Lead We are seeking a Senior Endpoint Engineering Lead to own the strategy, engineering, and support of desktops, laptops, mobile devices, and endpoint services across a ...

We are seeking a highly motivated and accomplished Senior Endpoint Support Analyst with proven expertise in Microsoft 365, Azure, Intune, Apple Management (JAMF), Ansible Tower, and Cisco network ...

Working collaboratively with the Information Systems (IS) team, the Endpoint Support Specialist helps manage and support endpoint devices connected to the Agency's various networks. This role also ...

Enterprise desktop engineering and endpoint support experience. * Proven experience with Windows 11, Active Directory, and Group Policy management. * Experience developing and testing software ...

Enterprise desktop engineering and endpoint support experience. * Proven experience with Windows 11, Active Directory, and Group Policy management. * Experience developing and testing software ...

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Endpoint Support information

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How much do endpoint support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for endpoint support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is endpoint support?

Endpoint Support refers to the IT services and assistance provided for end-user devices such as laptops, desktops, tablets, and smartphones within an organization. Professionals in this role handle troubleshooting, maintenance, software installations, updates, and security for these devices. They ensure that all endpoints are functioning efficiently and securely, minimizing downtime and supporting employee productivity. Endpoint Support teams also play a key role in implementing security protocols and responding to incidents involving end-user equipment.

What are the key skills and qualifications needed to thrive as an endpoint support specialist?

To thrive as an Endpoint Support specialist, you need strong technical troubleshooting skills, knowledge of operating systems (Windows, macOS), and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools, ticketing systems, and antivirus or security software is essential. Excellent communication, patience, and customer service orientation are crucial for effectively assisting end users and managing high-pressure situations. These skills ensure rapid resolution of technical issues, minimize downtime, and maintain user productivity within an organization.

What are some common challenges faced by endpoint support professionals and how can they be addressed?

Endpoint Support professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a diverse range of devices and operating systems, and ensuring timely resolution of technical issues. To address these, it’s important to prioritize tasks efficiently, stay updated on the latest device management tools, and actively document solutions for recurring problems. Collaboration with other IT teams and clear communication with end-users can also help streamline support processes and improve overall service quality.

What is the difference between Endpoint Support vs Network Support?

AspectEndpoint SupportNetwork Support
Required CredentialsCompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user devices, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, servers
Employer & Industry UsageIT departments, tech support firmsTelecom, enterprise IT, data centers
Common Search/ComparisonFocus on user devices and hardware issuesFocus on network connectivity and infrastructure

Endpoint Support primarily deals with troubleshooting and maintaining user devices like computers, printers, and mobile devices. Network Support focuses on maintaining and troubleshooting network infrastructure such as routers, switches, and network security. While both roles require technical certifications and work within IT environments, Endpoint Support emphasizes device-specific issues, whereas Network Support centers on network connectivity and performance.

More about Endpoint Support jobs

What states have the most Endpoint Support jobs?

States with the most job openings for Endpoint Support jobs include:

What are popular job titles related to Endpoint Support jobs?

For Endpoint Support jobs, the most frequently searched job titles are:

Infographic showing various Endpoint Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Endpoint Support Engineer

Plano, TX • On-site

Conch Technologies Inc
IT Services • 51 - 200 employees

Contractor

Posted 8 days ago


Job description

POSITION: Endpoint Support Engineer

LOCATION: Reston or Plano (3 days a week Tues through Thursday)

DURATION: 6+Months

REQUIRED SKILLS

·Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune
Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting

·Provide end-user support for mobile devices (iOS, Android) including smartphones, tablets, and mobile applications

·Monitor system performance, compliance and logging/monitoring

·Collaborate with engineering teams to resolve incidents based on log data
Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement

·Strong troubleshooting methodology skills

·Must be able to document incidents and problem resolutions carefully and accurately

·Experience with change management concepts, tools and implementations preferred

·Excellent documentation, writing skills

·Experience with ServiceNow desired

·This position will be onsite/hybrid to RTC


Thanks & Regards,

Chebolu Raviteja (Lead Recruiter)
raviteja.c@conchtech.com| 214-247-7117
Conch Technologies, Inc | www.conchtech.com