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Microsoft Support Engineer Jobs (NOW HIRING)

Cruitek

Microsoft Support Engineer/Admin-Remote

Microsoft Support Engineer/Admin No 3rd PARTIES or Sponsorships 100% Remote 3 Month Contract to Hire 100K Target Salary when perm Great Company Unlimited Growth *Very Specific Skill Set *MSP/NOC ...

Coretek Services

Microsoft Support Administrator

The Microsoft Support Administrator is a valued member of the Coretek NOC team responsible for ... Escalate and collaborate with Coretek engineers and Microsoft to resolve complex technical issues

Palnar

Sr. Microsoft 365 Engineer

Holmdel, NJ · On-site

$116.80K - $160.40K/yr

As a Senior Microsoft 365 Engineer / Collaboration Engineer, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities. You have:

PALNAR

Sr. Microsoft 365 Engineer

Holmdel, NJ · On-site

$116.80K - $160.40K/yr

As a Senior Microsoft 365 Engineer / Collaboration Engineer, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities. You have:

Futran Tech Solutions Pvt. Ltd.

Support Engineer

Support Engineer Location = Remote Duration - 3months No of submissions - 2 * 2+ years of experience using or supporting a cybersecurity product. Examples of cybersecurity products are Microsoft ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineers duties are to provide responsive support onsite and remotely, to ... Other Skills Technical certifications from Microsoft/Cisco are recommended. Other technical ...

Loricus

Support Engineer

Independence, OH

Duties The support engineer's duties are to provide responsive support onsite and remotely, to ... Other Skills - Technical certifications from Microsoft/Cisco are recommended. Other technical ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to ... Other Skills - Technical certifications from Microsoft/Cisco are recommended. Other technical ...

Entech Computer

Support Engineer

Fort Myers, FL · On-site

Support Engineers will work independently and as part of a team to answer service desk calls ... These issues will be related to Windows servers and desktops, Microsoft cloud services including ...

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How much do microsoft support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for microsoft support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is a Microsoft Support Engineer job?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive in the Microsoft Support Engineer position, and why are they important?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.
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Microsoft Support Engineer jobs near you
Infographic showing various Microsoft Support Engineer job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 74% Physical, 18% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Microsoft Support Engineer/Admin-Remote

Microsoft Support Engineer/Admin-Remote

CruiTek

Charleston, WV • Remote

Full-time, Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Microsoft Support Engineer/Admin
No 3rd PARTIES or Sponsorships
100% Remote
3 Month Contract to Hire
100K Target Salary when perm
Great Company
Unlimited Growth
*Very Specific Skill Set
*MSP/NOC experience is a Must
*More Certs the better. Some certs will be a must
Microsoft Support Administrator
The Microsoft Support Administrator is a valued member of the client’s NOC team responsible for providing 24x7 Level 2 support for client environments. Client is seeking a Microsoft Support Administrator to manage and support our clients’ Microsoft-based infrastructure. We are excited to add a detail-oriented, technically skilled, and highly motivated individual with a strong desire to learn and a high level of determination to grow in a fast-paced, collaborative environment. The ideal candidate will be responsible for providing Level 2 technical support to end-users, managing Azure & Microsoft 365 support services, assisting with Entra ID administration and working closely with client’s and Microsoft engineers on more complex application issues.
Responsibilities:
  • Provide technical support for Microsoft products including Microsoft Azure, Windows, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Power BI.
  • Administer and troubleshoot Microsoft 365 user accounts, licenses and groups
  • Manage and support Microsoft Exchange Online, including email flow and mailboxes
  • Perform Active Directory administration and troubleshooting such as group policy management
  • Respond to support tickets and resolve issues related to Microsoft and Azure environments in a timely fashion to minimize downtime
  • Assist in backup, recovery, and security best practices using Microsoft tools
  • Escalate and collaborate with client’s engineers and Microsoft to resolve complex technical issues
  • Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement
  • Communicate, internally and externally, the status of the tickets directly with clients
  • Create and maintain IT knowledgebase articles
  • Assist with cross training of other NOC support team members as needed

Requirements:
  • Bachelor’s degree in computer science or information technology, preferred or
experience working in a Network Operations Center (NOC) in a medium-to-large data center environment supporting multiple clients and systems
  • 5+ years of Microsoft Administration experience
  • Strong working knowledge of Microsoft 365 admin center, Exchange online, and Teams
  • Required Certifications:
    • Microsoft 365 Certified: Modern Desktop Administrator Associate
    • Azure Fundamentals: AZ-900
  • Experience with Windows Server, Active Directory, Groups Policy and DNS/DHCP
  • Familiarity with Microsoft Endpoint Manager / Intune is a plus
  • Knowledge of MFA and Conditional Access support technologies
  • Experience with PowerShell scripting is preferred
  • Familiarity with remote support and event management tools and IT ticket systems – ServiceNow preferred
  • Strong listening, verbal, written, and interpersonal communication skills
  • Accuracy and attention to detail when monitoring and maintaining systems
  • Ability to work in a fast-paced, 24/7 operational environment
  • Adept at communicating with all levels of technical experience
  • A strong sense of urgency and the ability to multi-task effectively
  • English proficiency