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Microsoft Support Engineer Jobs in Alberta (NOW HIRING)

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We are seeking an Intermediate Project Engineer to support project execution and management ... Proficient in Microsoft Office, including Microsoft Project. Advanced to expert-level Excel ...

Civil Engineer

Calgary, AB · On-site

$120K - $150K/yr

Support engineering scope evaluations and determine appropriate self-perform versus subcontracted ... Microsoft Office Suite * Strong understanding of Canadian and U.S. engineering standards ...

Support the design, development, and improvement of manufacturing processes and production ... and Microsoft Office * Takes initiative and works independently to drive engineering and ...

Proactively support your team with regular check ins, additional learning, and offer guidance for ... Power Platform Functional Consultant / Developer Associate * PL-600: Power Platform Solutions ...

Proactively support your team with regular check ins, additional learning, and offer guidance for ... Power Platform Functional Consultant / Developer Associate * PL-600: Power Platform Solutions ...

Design and support integrations with enterprise systems using APIs and Microsoft integration ... Experience with DevOps and ALM practices. Familiarity with AI capabilities such as Microsoft ...

This role involves working closely with field teams and multiple support teams to ensure reliable ... Certifications from Microsoft, Cisco, Nutanix, Security vendors, or similar experience in computer ...

This role involves working closely with field teams and multiple support teams to ensure reliable ... Certifications from Microsoft, Cisco, Nutanix, Security vendors, or similar experience in computer ...

Developing and supporting engineering standards, practices, calculations, and commissioning ... Proficiency in Microsoft Office, MicroStation and electrical modeling * Effective data analysis and ...

Developing and supporting engineering standards, practices, calculations, and commissioning ... Proficiency in Microsoft Office, MicroStation and electrical modeling * Effective data analysis and ...

Developing and supporting engineering standards, practices, calculations, and commissioning ... Proficiency in Microsoft Office, MicroStation and electrical modeling * Effective data analysis and ...

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Microsoft Support Engineer information

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.

What is a Microsoft Support Engineer?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a Microsoft Support Engineer?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are popular job titles related to Microsoft Support Engineer jobs in Alberta? For Microsoft Support Engineer jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Microsoft Support Engineer jobs in Alberta look for? The top searched job categories for Microsoft Support Engineer jobs in Alberta are:
Infographic showing various Microsoft Support Engineer job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Application Engineering Specialist - Alberta

Armstrong Fluid Technology

Calgary, AB

Full-time

Re-posted 22 days ago


Job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.


As an Application Engineering Specialist on the RSEC Ontario team, you will support Armstrong's mission by analyzing project requirements, developing optimized system solutions, and working closely with sales representatives to deliver technical value to customers. You will play an essential role in improving energy efficiency, aligning product selection with application needs, and enabling success across commercial and institutional HVAC projects in Ontario.


Key Accountabilities

Application Engineering & Technical Design Support

  • Review HVAC design drawings, mechanical plans, and specifications to develop advanced hydronic system solutions using Armstrong's portfolio.
  • Interpret and analyze control schematics, plumbing layouts, and P&ID diagrams to ensure optimal product selection and system integration.
  • Support engineering firms and rep partners with system optimization recommendations (e.g., primary-secondary, variable flow, decoupled systems).
  • Contribute technical insight on pump control strategies, delta-T optimization, sensor placement, and operating cost improvement.
  • Ensure designs meet client requirements while enhancing energy efficiency and sustainability outcomes.
  • Prepare technical documentation and Proposals for Armstrong's Offerings


Field Support & Sales Enablement

  • Participate in site walk-throughs, customer meetings, and design reviews alongside Armstrong sales personnel.
  • Deliver technical presentations and walkback sessions to communicate Armstrong's value proposition to consulting engineers and contractors.
  • Clarify complex system interactions and explain how Armstrong products integrate into various types of HVAC system architectures.
  • Translate field data and project requirements into actionable design strategies and technical proposals.


Technical Support & Process Integration

  • Use Armstrong's selection tools to generate technically sound proposals, energy models, and quotations.
  • Assist the Territory Lead in reviewing CRM opportunities, validating sizing, controls compatibility, and application viability.
  • Ensure accurate configuration and documentation of proposed systems based on customer specifications and field conditions.
  • Collaborate with Product Management and Engineering when custom application reviews or edge-case analysis are needed.


Cross-Functional Collaboration & Contribution

  • Participate in RSEC team discussions and alignment meetings across the Americas.
  • Support special technical projects as assigned by management.
  • Maintain a proactive mindset, striving for increased business agility, faster response times, and enhanced service quality.
  • Collaborate on the creation and refinement of internal technical materials, FAQs, and best-practice guides.


What We're Looking For

Education and Experience

  • College diploma or university degree in Mechanical Engineering, HVAC Technology, or a closely related field.
  • Minimum of 3 years of experience in manufacturing or mechanical systems design, with a strong focus on HVAC in Hydronics and Plumbing applications.
  • Minimum of 1 year in a customer-oriented technical role, such as internal sales engineering, technical field service, or application support.
  • Experience interpreting mechanical drawings, control schematics, and hydronic system documentation is essential.


Technical Skills

  • Strong ability to read and analyze control schematics, plumbing risers, and hydronic layouts.
  • Solid understanding of District Energy application, central plant systems, including variable-speed pumping, thermal storage, heat exchangers, and control loops.
  • Familiarity with HVAC energy strategies (i.e., ASHRAE 36) such as reset schedules, delta-T management, and decoupling techniques.
  • Proficient in using selection software tools and Microsoft Office; CRM and quoting platforms experience is a plus.


Soft Skills

  • Technically articulate with excellent written and verbal communication skills.
  • Comfortable working independently on complex engineering problems while also contributing to cross-functional teams.
  • Strong attention to detail, organizational skills, and project follow-through.
  • Able to confidently support external conversations with engineers and contractors and adapt communication style based on audience.


Why Armstrong Fluid Technology?

By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.