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Microsoft Support Engineer Jobs in Alberta (NOW HIRING)

Ongoing support for your professional development and growth * Active Young Professional group ... Familiarity with AutoCAD, Civil 3D, Microstation, Microsoft Office Suite, VisiSpecs. * Use of Civil ...

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Ongoing support for your professional development and growth * Active Young Professional group ... Familiarity with AutoCAD, Civil 3D, Microstation, Microsoft Office Suite, VisiSpecs. * Familiarity ...

The Office collects, analyzes, interprets and reports data and information to support decision ... Responsibilities Data Engineering Design, develop, and implement Microsoft Fabric data lakes ...

Utilize engineering principles, product knowledge, and deductive reasoning to design and optimize ... support when needed. * Robust knowledge of computer systems and application programs - Microsoft ...

Support implementation of new production technologies, surveillance tools, and data analytics ... Microsoft Word, Excel, PowerPoint and PowerBI. * Confident preparing and presenting project ...

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Microsoft Support Engineer information

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.

What is a Microsoft Support Engineer?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a Microsoft Support Engineer?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

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Infographic showing various Microsoft Support Engineer job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Junior Support Role - Abandonment Engineering

Vertex Resource Group

Calgary, AB โ€ข On-site

Other

Posted 9 days ago


Job description

VERSATILITY. EXPERTISE.

With these two words, Vertex makes the promise that we will always be versatile in developing solutions to our clients’ unique needs and that we will always demonstrate expertise in our designated fields.

Since 1962, Vertex has been a leading North American provider of environmental services. With over 60 years of expertise, Vertex helps clients achieve their development goals through our versatile suite of services. From the initial site selection, consultation and regulatory approval, through the construction, operation and maintenance phases, to conclusion and environmental cleanup, Vertex offers a diverse range of services throughout the life cycle of our clients’ projects.

OVERVIEW

The Junior Abandonment Engineering Support role provides technical and administrative assistance to the engineering team in the planning and execution of well abandonment projects. Working under the supervision of senior engineers and project managers, this position develops a strong understanding of AER regulatory requirements, well integrity, and asset retirement while contributing to the successful delivery of closure programs.


CANDIDATE QUALIFICATIONS

  • Bachelor's degree in Engineering, Geoscience, Computer Science, or a related discipline.
  • EIT designation or eligibility for registration with APEGA is considered an asset.
  • TT designation or eligibility for registration with ASET is considered an asset.
  • Strong analytical, problem-solving, organizational, and communication skills.
  • Experience with programming and automation, particularly Python, for engineering applications and data analysis.
  • Familiarity with Microsoft Office, especially Excel, and experience with advanced formulas or VBA is considered an asset.
  • Familiarity with industry software such as geoSCOUT, AccuMap, Petrinex, and AER OneStop is considered an asset.
  • Eagerness to learn Alberta well abandonment regulations, engineering practices, and emerging technologies.

RESPONSIBILITIES

  • Assist in the preparation of well abandonment programs in accordance with AER directives and industry best practices.
  • Review well files, drilling and completion records, production history, and offset well data.
  • Identify formation tops, porous zones, and protected intervals using geological and well log data.
  • Prepare regulatory applications, technical reports, engineering assessments, and supporting documentation.
  • Support project scheduling, cost tracking, and contractor coordination.
  • Maintain project databases and ensure accurate record keeping.
  • Assist with quality assurance reviews of field reports, pressure tests, cementing operations, and abandonment documentation.
  • Provide engineering support during field operations as required.
  • Participate in continuous improvement initiatives and the development of engineering standards, procedures, and automation tools.
  • Utilize programming and automation, particularly Python, to improve engineering workflows, analyze data, automate repetitive tasks, and develop internal tools where applicable.


LOCATION

  • This position is based out of Calgary.
  • Vertex allows a hybrid structure for working from home.
  • The position is permanent and Full-time (40hrs/week)

ADDITIONAL INFORMATION

  • Compensation is commensurate with education and experience
  • A comprehensive benefit package is provided


APPLY NOW

With a track record of success, Vertex provides a fast-paced environment where people thrive. We recognize that each member brings a valuable skill set to the Vertex team and we make health, safety and community well-being a priority by supporting numerous endeavors at each of our locations across North America.

At Vertex, we value teamwork through collaboration and provide support across the entire organization.

*We would like to thank all applicants for their interest in this position, however only those selected for interviews will be contacted*