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Microsoft Support Engineer Jobs in Alberta (NOW HIRING)

Developing and supporting engineering standards, practices, calculations, and commissioning ... Proficiency in Microsoft Office, MicroStation and electrical modeling * Effective data analysis and ...

Ongoing support for your professional development and growth * Active Young Professional group ... Familiarity with AutoCAD, Civil 3D, Microstation, Microsoft Office Suite, VisiSpecs. * Use of Civil ...

Ongoing support for your professional development and growth * Active Young Professional group ... Proficiency with Microsoft Office Suite. * Experience with AutoCAD, Civil 3D is considered an asset.

Ongoing support for your professional development and growth * Active Young Professional group ... Familiarity with AutoCAD, Civil 3D, Microstation, Microsoft Office Suite, VisiSpecs. * Familiarity ...

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Microsoft Support Engineer information

What is a Microsoft Support Engineer?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a Microsoft Support Engineer?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.

What are popular job titles related to Microsoft Support Engineer jobs in Alberta?

For Microsoft Support Engineer jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Microsoft Support Engineer jobs in Alberta look for?

The top searched job categories for Microsoft Support Engineer jobs in Alberta are:

Infographic showing various Microsoft Support Engineer job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Junior Engineer, Bridges - Engineer in Training

Egis Group

Calgary, AB • On-site

Full-time

Posted 14 days ago


Job description

Company Description

Are you ambitious and looking to make the right move in your career?  Now is the perfect time to join Egis.  We are now over 21,000 engineers, architects, scientists and planners across the world and experiencing substantial growth in North America. This strategic move underscores our commitment to investing in North America, propelling our expansion to new heights.

Job Description

Junior Engineer, Bridges - Engineer in Training is an entry-level to junior structural engineering role based in Calgary, Alberta, Canada. The position supports the planning, detailed design, rehabilitation, and delivery of transportation infrastructure projects, with a primary focus on bridge structures and related civil infrastructure. Working within a multidisciplinary engineering environment, the role contributes to projects from conceptual development through detailed design and construction support.

Responsibilities span structural analysis, engineering calculations, design documentation, quantity take-offs, cost estimating, technical reporting, tender support, and coordination with highway, geotechnical, environmental, drainage, and electrical disciplines. Work may involve bridge rehabilitation, new bridge construction, field evaluations, and transportation structure inspections in accordance with applicable engineering codes and standards.

The ideal candidate holds a Civil or Structural Engineering degree, is pursuing professional licensure, and has exposure to infrastructure design and transportation projects. Experience supporting bridge design, structural assessments, and technical documentation is beneficial.

Key Responsibilities

  • Perform structural design calculations and engineering analysis for bridge rehabilitation and new bridge design projects.
  • Prepare engineering design packages, including drawings, specifications, technical reports, and quantity take-offs.
  • Support bridge rehabilitation and transportation infrastructure design from concept development through construction services.
  • Develop and maintain engineering models to support structural design and project delivery.
  • Contribute to cost estimating, quantity calculations, and budget development activities.
  • Assist with transportation structure inspections, evaluations, and rehabilitation assessments.
  • Review and support preparation of tender documentation, including specifications and procurement packages.
  • Coordinate multidisciplinary design activities with highway, geotechnical, environmental, drainage, and electrical teams.
  • Provide technical reporting and project documentation to support project execution and quality requirements.
  • Ensure engineering compliance with applicable codes, standards, regulations, and project requirements.
  • Assist with construction support activities and respond to technical design inquiries during project delivery.
  • Participate in project planning and schedule development while supporting defined scopes of work.
Qualifications

Required

  • Bachelor's degree or Master's degree in Civil Engineering or Structural Engineering.
  • Licensed as a Professional Engineer (P.Eng. or PE) or actively working toward professional licensure.
  • 0 to 4 years of engineering experience in structural, bridge, or transportation infrastructure design.
  • Experience preparing engineering calculations, technical documentation, and design deliverables.
  • Proficiency with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
  • Strong written and verbal communication skills in English.
  • Demonstrated problem-solving, attention to detail, organization, and time-management skills.
  • Ability to work effectively within a multidisciplinary engineering team.
  • Valid driver's license and access to an insured and registered vehicle.
  • Knowledge of applicable structural design codes, engineering standards, and regulatory requirements.

Assets

  • Experience on transportation engineering projects.
  • Experience using AutoCAD.
  • Experience preparing tender specifications and procurement documentation.
  • Exposure to bridge rehabilitation and transportation structure inspection projects.
  • Experience supporting projects through detailed design and construction phases.
  • Master's degree in Civil or Structural Engineering.
  • Familiarity with multidisciplinary infrastructure project delivery environments.

Additional Information

Egis Canada is an equal opportunities employer offering a competitive salary and benefits to those with the skills suited to the needs of our clients. 

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates. 

This role is eligible for a referral bonus in line with the Referral Program.  If you have been referred, please provide the name of the employee who has referred you at the time of your application. 

At Egis, we embrace innovation to tackle challenges and utilize AI in our recruitment process under stringent ethics and compliance policies and in alignment with our values of being a Responsible Company, a People First Company and a Creative Company. Committed to diversity, growth and collaboration, we may leverage AI to support the recruitment process.