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Microsoft Support Engineer Jobs (NOW HIRING)

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

Eide Bailly LLP

Support Engineer

Minneapolis, MN · Hybrid

$26 - $32/hr

A typical day as a Support Engineer might include the following: * Provides excellent technical ... You have 2-4 years of experience with Microsoft products. * You have 2-4 years of experience with ...

Eide Bailly LLP

Support Engineer

Minneapolis, MN · On-site

$26 - $32/hr

In Office A Day in the Life The Support Engineer provides onsite and remote technical support for a ... You have 2-4 years of experience with Microsoft products. * You have 2-4 years of experience with ...

Eide Bailly LLP

Support Engineer

Minneapolis, MN · Hybrid

$26 - $32/hr

A typical day as a Support Engineer might include the following: * Provides excellent technical ... You have 2-4 years of experience with Microsoft products. * You have 2-4 years of experience with ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$50K - $75K/yr

Desktop Support Engineer - Boston Watch a quick 60-second video about this role: About Us We're a ... Manage Microsoft 365 and Azure AD environments, including security, access, and policies

Content Guru

Support Engineer

Reston, VA · On-site

Salary: Support Engineer Content Guru is a leading global provider of enterprise cloud Customer ... Knowledge of Linux, Microsoft, or networking technologies * Experience with software development ...

Konik

Product Support Engineer

Saint Paul, MN

$30 - $45/hr

Product Support Engineer Eagan, MN | $30 - 45/hr | Contract to Hire Konik is partnering with a ... Proficiency with Microsoft Office and collaboration platforms (SharePoint, Teams). * U.S. Person ...

ThrottleNet

Be Seen First

Support Engineer II

Saint Louis, MO · On-site

$55K - $65K/yr

Support Engineer II We are seeking a Support Engineer II to join our growing team. This role is ... Perform user administration and support within Microsoft 365 and Active Directory * Assist with ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$50K - $75K/yr

Desktop Support Engineer - NYC Watch a quick 60-second video about this role: About Us We're a mid ... Manage Microsoft 365 and Azure AD environments, including security, access, and policies

Trend Micro

Technical Support Engineer

Irving, TX

Position Summary: The Technical Support Engineer is responsible for resolving challenging ... Microsoft Windows, Linux (RHEL, Ubuntu, SuSE, etc.) including ability to troubleshoot services ...

ThrottleNet

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Support Engineer II

Kansas City, MO · On-site

$55K - $70K/yr

Support Engineer II (Hybrid - Kansas City Area) We are seeking a Support Engineer II to join our ... Perform user administration and support within Microsoft 365 and Active Directory * Assist with ...

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How much do microsoft support engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for microsoft support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is a Microsoft Support Engineer job?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive in the Microsoft Support Engineer position, and why are they important?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.
More about Microsoft Support Engineer jobs
What cities are hiring for Microsoft Support Engineer jobs? Cities with the most Microsoft Support Engineer job openings:
What states have the most Microsoft Support Engineer jobs? States with the most job openings for Microsoft Support Engineer jobs include:
What job categories do people searching Microsoft Support Engineer jobs look for? The top searched job categories for Microsoft Support Engineer jobs are:
Microsoft Support Engineer jobs near you
Infographic showing various Microsoft Support Engineer job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 74% Physical, 18% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Support Engineer

Best in Boating

Kennesaw, GA • On-site

$45K - $60K/yr

Full-time

Posted 6 days ago

Job description

Position Title: Support Engineer
Department: Information Technology
Reports To: Chief Information Officer (CIO)
Location: Acworth, GA (Hybrid/On-site as needed)
Salary Range: $45,000 - 60,000 annually + benefits
Summary
The Support Engineer will serve as the first line of technical support for the organization, ensuring timely and effective resolution of end-user issues. This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery.
Key Responsibilities
Provide Tier 1 support for hardware, software, and network issues across the organization.
Respond to and resolve help desk tickets in a timely and professional manner.
Assist in the configuration and deployment of ManageEngine, NITRO, and Auvik.
Document support procedures, troubleshooting steps, and knowledge base articles.
Collaborate with the Network Engineer and Junior Developer to improve internal IT tools and workflows.
Participate in onboarding and offboarding processes for employees.
Support inventory management and asset tracking for IT equipment.
Preferred Experience
Exposure to ITSM platforms like ManageEngine.
Experience with scripting or automation tools (e.g., PowerShell, Python).
Familiarity with network monitoring or endpoint management tools.
CompTIA Network+
Utilization Breakdown
End-user Support 40%
Documentation 20%
Internal Support Tool Development 20%
Other (training, meetings, etc.) 20%
Performance Evaluation & Incentive Structure
Bonus Potential: Target bonus of up to 10% of base salary, based on quarterly KPI performance and annual evaluation.
Requirements
Required Skills & Qualifications
2+ years of experience in IT support or help desk roles.
Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.
Familiarity with ticketing systems and remote support tools.
Excellent communication and customer service skills.
Ability to document technical processes clearly and concisely.
CompTIA A+
Salary Description
$45,000.00 to $60,000.00

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