MSP Engineer (L3)
Wausau, WI · On-site
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Quick apply
Wausau, WI · On-site
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Quick apply
Wausau, WI · On-site
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Wausau, WI · On-site
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Quick apply
Wausau, WI · On-site
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Quick apply
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Wausau, WI · On-site
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Quick apply
Wausau, WI · On-site
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...
Be Seen First
Columbus, OH · Remote
$75K - $90K/yr
We're not a help desk factory -- we're engineers who solve hard problems. The role We're looking for a Senior MSP Engineer who has been around long enough to know that MSP work is fundamentally ...
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Be Seen First
Columbus, OH · Remote
$75K - $90K/yr
We're not a help desk factory -- we're engineers who solve hard problems. The role We're looking for a Senior MSP Engineer who has been around long enough to know that MSP work is fundamentally ...
Manhattan, NY · On-site
$60 - $75/hr
MSP Project Engineer - Contract Location: New York City Contract Length: 3-4 months Compensation: $60-$75/hour We're working with a well-established Managed Services Provider looking for an ...
Manhattan, NY · On-site
$60 - $75/hr
MSP Project Engineer - Contract Location: New York City Contract Length: 3-4 months Compensation: $60-$75/hour We're working with a well-established Managed Services Provider looking for an ...
MSP Project Engineer -- Contract Location: New York City Contract Length: 3-4 months Compensation: $60-$75/hour We're working with a well-established Managed Services Provider looking for an ...
Quick apply
MSP Project Engineer -- Contract Location: New York City Contract Length: 3-4 months Compensation: $60-$75/hour We're working with a well-established Managed Services Provider looking for an ...
$60 - $75/hr
MSP Project Engineer - Contract Location: New York City Contract Length: 3-4 months Compensation: $60-$75/hour We're working with a well-established Managed Services Provider looking for an ...
$60 - $75/hr
MSP Project Engineer - Contract Location: New York City Contract Length: 3-4 months Compensation: $60-$75/hour We're working with a well-established Managed Services Provider looking for an ...
Los Angeles, CA · On-site
$112K - $154K/yr
Required Qualifications * 5+ years of experience in an MSP or multiclient IT services environment in a systems/network engineering role. * Strong handson experience with Microsoft Windows Server ...
Los Angeles, CA · On-site
$112K - $154K/yr
Required Qualifications * 5+ years of experience in an MSP or multiclient IT services environment in a systems/network engineering role. * Strong handson experience with Microsoft Windows Server ...
Belle Vernon, PA · Remote
$80K - $110K/yr
You'll also drive the proactive work -- hardening, detection engineering, post-incident reviews ... MSP). * Strong Microsoft 365 security stack experience: Defender for Office 365, Defender for ...
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Belle Vernon, PA · Remote
$80K - $110K/yr
You'll also drive the proactive work -- hardening, detection engineering, post-incident reviews ... MSP). * Strong Microsoft 365 security stack experience: Defender for Office 365, Defender for ...
Los Angeles, CA · On-site +1
$112K - $154K/yr
Required Qualifications * 5+ years of experience in an MSP or multi-client IT services environment in a systems/network engineering role. * Strong hands-on experience with Microsoft Windows Server ...
Los Angeles, CA · On-site +1
$112K - $154K/yr
Required Qualifications * 5+ years of experience in an MSP or multi-client IT services environment in a systems/network engineering role. * Strong hands-on experience with Microsoft Windows Server ...
Los Angeles, CA · Remote
$107K - $146K/yr
Required Qualifications * 5+ years of experience in an MSP or multiclient IT services environment in a systems/network engineering role. * Strong handson experience with Microsoft Windows Server ...
Quick apply
Los Angeles, CA · Remote
$107K - $146K/yr
Required Qualifications * 5+ years of experience in an MSP or multiclient IT services environment in a systems/network engineering role. * Strong handson experience with Microsoft Windows Server ...
Los Angeles, CA · On-site +1
Platform Engineering: Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms). * Technology Roadmap: Evaluate emerging tech (like AI-driven helpdesk ...
Los Angeles, CA · On-site +1
Platform Engineering: Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms). * Technology Roadmap: Evaluate emerging tech (like AI-driven helpdesk ...
Los Angeles, CA · On-site
Platform Engineering: Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms). * Technology Roadmap: Evaluate emerging tech (like AI-driven helpdesk ...
Los Angeles, CA · On-site
Platform Engineering: Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms). * Technology Roadmap: Evaluate emerging tech (like AI-driven helpdesk ...
Be Seen First
Allentown, PA · On-site
Escalate tickets to the appropriate next level engineer or teams based on severity, complexity, and ... Collaborate with MSP Team Lead and other team members to ensure timely resolution of client issues ...
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Be Seen First
Allentown, PA · On-site
Escalate tickets to the appropriate next level engineer or teams based on severity, complexity, and ... Collaborate with MSP Team Lead and other team members to ensure timely resolution of client issues ...
Platform Engineering: Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms). * Technology Roadmap: Evaluate emerging tech (like AI-driven helpdesk ...
Quick apply
Platform Engineering: Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms). * Technology Roadmap: Evaluate emerging tech (like AI-driven helpdesk ...
Arcadia, CA · Remote
$115K - $140K/yr
That's why we're looking for a Lead MSP Systems Engineer who thrives under pressure, enjoys troubleshooting complex issues, and can help elevate the engineers around them. This is a hands-on role.
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Arcadia, CA · Remote
$115K - $140K/yr
That's why we're looking for a Lead MSP Systems Engineer who thrives under pressure, enjoys troubleshooting complex issues, and can help elevate the engineers around them. This is a hands-on role.
$50K - $60K/yr
We are looking for a dedicated Tier I MSP Engineer to join our team, providing assistance to our clients and ensuring their systems operate smoothly and efficiently. In this role, you will be the ...
$50K - $60K/yr
We are looking for a dedicated Tier I MSP Engineer to join our team, providing assistance to our clients and ensuring their systems operate smoothly and efficiently. In this role, you will be the ...
Saint Louis, MO · On-site
$101K - $139K/yr
SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the client's site. By working within many client environments and as a part ...
Saint Louis, MO · On-site
$101K - $139K/yr
SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the client's site. By working within many client environments and as a part ...
Saint Louis, MO · On-site
$101K - $139K/yr
SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the clients site. By working within many client environments and as a part ...
Quick apply
Saint Louis, MO · On-site
$101K - $139K/yr
SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the clients site. By working within many client environments and as a part ...
$53.5K - $63.8K
2% of jobs
$63.8K - $74.1K
4% of jobs
$74.1K - $84.5K
7% of jobs
$84.5K - $94.8K
9% of jobs
$97.6K is the 25th percentile. Wages below this are outliers.
$94.8K - $105.1K
10% of jobs
$105.1K - $115.4K
7% of jobs
$115.4K - $125.7K
10% of jobs
The median wage is $127.4K / yr.
$125.7K - $136K
6% of jobs
$136K - $146.4K
3% of jobs
$156.4K is the 75th percentile. Wages above this are outliers.
$146.4K - $156.7K
17% of jobs
$156.7K - $167K
24% of jobs
$53.5K
$127.2K
$167K
An MSP Engineer's typical day involves monitoring client systems for alerts, resolving technical support tickets, deploying software updates, and performing routine maintenance to ensure optimal network performance. You'll often communicate directly with clients to troubleshoot issues, implement solutions, and document your work in ticketing systems. Collaboration with other team members, including escalation engineers and account managers, is common to ensure comprehensive support. This fast-paced environment offers exposure to diverse technologies and industries, making it a great opportunity for skills development and career growth.
To thrive in MSP Engineering, you need a robust understanding of IT systems, networking, cybersecurity, and a degree in computer science or a related field. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and industry certifications like CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Exceptional problem-solving, communication, and customer service skills help build strong client relationships and ensure timely solutions. These competencies are crucial because MSP engineers manage clients’ critical IT infrastructure and must swiftly resolve issues while maintaining trust and system uptime.
An MSP (Managed Service Provider) Engineering job involves designing, implementing, and maintaining IT systems and networks for multiple clients. Engineers in this role provide remote and on-site support, troubleshoot technical issues, manage cloud services, and ensure cybersecurity measures are in place. They work with various technologies, including servers, networking equipment, and virtualization platforms, to optimize IT environments. MSP engineers must have strong problem-solving skills and the ability to manage multiple client infrastructures efficiently.
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 24 days ago
Be an early applicant
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central Wisconsin, is looking for an MSP Engineer (L3) to design, implement, and support modern infrastructure solutions.
This is a hands-on, senior-level role where you’ll take ownership of client environments, lead projects, and serve as a key escalation point for advanced technical challenges. This is an in-person role based in Wausau, Wisconsin.
What You’ll Get:
What You’ll Do
Design, deploy, support, and continuously improve client infrastructure across networking, servers, and cloud environments
Work with technologies including firewalls, switches, wireless, VPNs, physical/virtual servers, Azure, and Microsoft 365
Act as a senior escalation point, resolving complex issues and performing root-cause analysis
Lead client-facing projects such as migrations, upgrades, refreshes, and new implementations
Define and document infrastructure standards, architectures, and major configuration changes
Collaborate with clients and internal teams on technical planning and long-term roadmaps
Mentor junior engineers and contribute to overall team growth
What You Bring
2–5 years of experience in a similar technical role (MSP experience preferred)
Strong networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching)
Hands-on experience with firewalls, VPNs, and network security appliances
Experience supporting Windows Server and virtualization platforms (VMware and/or Hyper-V)
Proven experience with Azure and Microsoft 365, including hybrid environments
Ability to troubleshoot complex issues independentlyand communicate clearly with clients
Comfort working in a fast-paced, client-facing MSP environment
Willingness to participate in an on-call rotation
Nice to Have
Infrastructure or cloud certifications
Experience with hybrid identity solutions
Why This Role Stands Out
Work across diverse client environments—no two days are the same
Take real ownership of projects and technical decisions
Be a key technical leader within a growing MSP
Ready to Apply?
Apply with your resume OR
Get a head start here:
https://www.ondemandassessment.com/o/JB-NOE88R5SQ/landing?u=1182753