Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills ...
Posted today
Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills ...
Posted today
Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills ...
Posted today
$100K - $137K/yr
... Provider (MSP) clients. This role requires 7+ years of IT experience, including 5+ years of progressive network engineering experience with deep technical knowledge of Cisco, Cisco Meraki, and ...
New
$100K - $137K/yr
... Provider (MSP) clients. This role requires 7+ years of IT experience, including 5+ years of progressive network engineering experience with deep technical knowledge of Cisco, Cisco Meraki, and ...
New
MAX CONFIRMED market rate-100% ONSITE MSP Owner: Shilpa Bajpai Location: Columbus, OH Duration: 6 months GBaMS ReqID: 10460249 Requested experience: 4 - 6 Years Role: Tibco Developer Skills: TIBCO BW ...
MAX CONFIRMED market rate-100% ONSITE MSP Owner: Shilpa Bajpai Location: Columbus, OH Duration: 6 months GBaMS ReqID: 10460249 Requested experience: 4 - 6 Years Role: Tibco Developer Skills: TIBCO BW ...
Columbus, OH · On-site
$47.25 - $60.75/hr
PTN_US_9999999_SKIPJOHNSON0413 MSP Owner: Shilpa Bajpai Location: Columbus, OH - 100 % ONSITE FROM DAY 1 Duration: 6 months GBaMS ReqID: 10377312 Role: Mainframe DB2 Developer Exp: 10 & Above Skills:
Columbus, OH · On-site
$47.25 - $60.75/hr
PTN_US_9999999_SKIPJOHNSON0413 MSP Owner: Shilpa Bajpai Location: Columbus, OH - 100 % ONSITE FROM DAY 1 Duration: 6 months GBaMS ReqID: 10377312 Role: Mainframe DB2 Developer Exp: 10 & Above Skills:
Columbus, OH · On-site
$100K - $137K/yr
... Provider (MSP) clients. This role requires 7+ years of IT experience, including 5+ years of progressive network engineering experience with deep technical knowledge of Cisco, Cisco Meraki, and ...
Columbus, OH · On-site
$100K - $137K/yr
... Provider (MSP) clients. This role requires 7+ years of IT experience, including 5+ years of progressive network engineering experience with deep technical knowledge of Cisco, Cisco Meraki, and ...
$100K - $137K/yr
... Provider (MSP) clients. This role requires 7+ years of IT experience, including 5+ years of progressive network engineering experience with deep technical knowledge of Cisco, Cisco Meraki, and ...
New
Quick apply
$100K - $137K/yr
... Provider (MSP) clients. This role requires 7+ years of IT experience, including 5+ years of progressive network engineering experience with deep technical knowledge of Cisco, Cisco Meraki, and ...
New
What You Will Do Telecom Platform Engineering & Support (25%) - Lead the engineering, configuration ... Enterprise call routing solutions Managed Service Provider (MSP) Partnership & Service Delivery ...
What You Will Do Telecom Platform Engineering & Support (25%) - Lead the engineering, configuration ... Enterprise call routing solutions Managed Service Provider (MSP) Partnership & Service Delivery ...
Columbus, OH · On-site
What You Will Do Telecom Platform Engineering & Support (25%) - Lead the engineering, configuration ... Enterprise call routing solutions Managed Service Provider (MSP) Partnership & Service Delivery ...
Columbus, OH · On-site
What You Will Do Telecom Platform Engineering & Support (25%) - Lead the engineering, configuration ... Enterprise call routing solutions Managed Service Provider (MSP) Partnership & Service Delivery ...
$46.50 - $61.50/hr
... non-IT) in the Technology, Engineering, Clinical, Legal, Scientific, Finance, Marketing ... MSP/VMS ALIGNMENT: TekWissen has one of the industry's best global delivery engines to support ...
$46.50 - $61.50/hr
... non-IT) in the Technology, Engineering, Clinical, Legal, Scientific, Finance, Marketing ... MSP/VMS ALIGNMENT: TekWissen has one of the industry's best global delivery engines to support ...
PTN_US_9999999_SKIPJOHNSON0413 MSP Owner: Shilpa Bajpai Location: ONSITE- Columbus, OH GBaMS Req ID ... Experience with DevOps tools and CI/CD pipelines. Familiarity with cloud integration and API ...
PTN_US_9999999_SKIPJOHNSON0413 MSP Owner: Shilpa Bajpai Location: ONSITE- Columbus, OH GBaMS Req ID ... Experience with DevOps tools and CI/CD pipelines. Familiarity with cloud integration and API ...
$24 - $34/hr
... engineers on larger infrastructure projects. * Provide Tier I and Tier II technical support for ... Experience working for a Managed Service Provider (MSP). * Experience with ConnectWise, NinjaOne ...
$24 - $34/hr
... engineers on larger infrastructure projects. * Provide Tier I and Tier II technical support for ... Experience working for a Managed Service Provider (MSP). * Experience with ConnectWise, NinjaOne ...
Westerville, OH · On-site
$24 - $34/hr
... engineers on larger infrastructure projects. * Provide Tier I and Tier II technical support for ... Experience working for a Managed Service Provider (MSP). * Experience with ConnectWise, NinjaOne ...
Westerville, OH · On-site
$24 - $34/hr
... engineers on larger infrastructure projects. * Provide Tier I and Tier II technical support for ... Experience working for a Managed Service Provider (MSP). * Experience with ConnectWise, NinjaOne ...
Columbus, OH · Hybrid
... systems engineering, with increasing technical responsibility. * Strong problem-solving skills ... Experience working in an MSP or multi-client environment * Bachelor of Science in Information ...
Quick apply
Columbus, OH · Hybrid
... systems engineering, with increasing technical responsibility. * Strong problem-solving skills ... Experience working in an MSP or multi-client environment * Bachelor of Science in Information ...
Columbus, OH · Hybrid
$80K - $100K/yr
... systems engineering, with increasing technical responsibility. * Strong problem-solving skills ... Experience working in an MSP or multi-client environment * Bachelor of Science in Information ...
Columbus, OH · Hybrid
$80K - $100K/yr
... systems engineering, with increasing technical responsibility. * Strong problem-solving skills ... Experience working in an MSP or multi-client environment * Bachelor of Science in Information ...
Columbus, OH · On-site
$80K - $100K/yr
... systems engineering, with increasing technical responsibility. * Strong problem-solving skills ... Experience working in an MSP or multi-client environment * Bachelor of Science in Information ...
Columbus, OH · On-site
$80K - $100K/yr
... systems engineering, with increasing technical responsibility. * Strong problem-solving skills ... Experience working in an MSP or multi-client environment * Bachelor of Science in Information ...
Columbus, OH · Hybrid
... systems engineering, with increasing technical responsibility. * Strong problem-solving skills ... Experience working in an MSP or multi-client environment * Bachelor of Science in Information ...
Quick apply
Columbus, OH · Hybrid
... systems engineering, with increasing technical responsibility. * Strong problem-solving skills ... Experience working in an MSP or multi-client environment * Bachelor of Science in Information ...
Columbus, OH · Remote
$95K - $115K/yr
... engineering role, not a help desk seat. THE ROLE We're hiring a Senior Systems Engineer to own ... an MSP or similar multi-client IT environment, progressing from L2 into L3-level work ...
Quick apply
Columbus, OH · Remote
$95K - $115K/yr
... engineering role, not a help desk seat. THE ROLE We're hiring a Senior Systems Engineer to own ... an MSP or similar multi-client IT environment, progressing from L2 into L3-level work ...
Columbus, OH · On-site
$80K - $100K/yr
... systems engineering, with increasing technical responsibility.Strong problem-solving skills ... Preferred QualificationsExperience working in an MSP or multi-client environmentBachelor of Science ...
Quick apply
Columbus, OH · On-site
$80K - $100K/yr
... systems engineering, with increasing technical responsibility.Strong problem-solving skills ... Preferred QualificationsExperience working in an MSP or multi-client environmentBachelor of Science ...
Columbus, OH · On-site
$60K - $70K/yr
Partner with Sales Engineering and Operations to scope solutions * Create, customize, and present ... Experience in MSP, SaaS, or similar technical solution selling preferred * Proven ability to ...
Columbus, OH · On-site
$60K - $70K/yr
Partner with Sales Engineering and Operations to scope solutions * Create, customize, and present ... Experience in MSP, SaaS, or similar technical solution selling preferred * Proven ability to ...
Columbus, OH · On-site
$70K - $85K/yr
Partner with Sales Engineering and Operations to scope solutions * Create, customize, and present ... Experience in MSP, SaaS, or similar technical solution selling preferred * Proven ability to ...
Columbus, OH · On-site
$70K - $85K/yr
Partner with Sales Engineering and Operations to scope solutions * Create, customize, and present ... Experience in MSP, SaaS, or similar technical solution selling preferred * Proven ability to ...
$53.5K - $63.8K
2% of jobs
$63.8K - $74.1K
4% of jobs
$74.1K - $84.5K
7% of jobs
$84.5K - $94.8K
9% of jobs
$97.6K is the 25th percentile. Wages below this are outliers.
$94.8K - $105.1K
10% of jobs
$105.1K - $115.4K
7% of jobs
$115.4K - $125.7K
10% of jobs
The median wage is $127.4K / yr.
$125.7K - $136K
6% of jobs
$136K - $146.4K
3% of jobs
$156.4K is the 75th percentile. Wages above this are outliers.
$146.4K - $156.7K
17% of jobs
$156.7K - $167K
24% of jobs
$53.5K
$127.2K
$167K
For Msp Engineering jobs, the most frequently searched job titles are:
The top searched job categories for Msp Engineering jobs are:
Cities with the most Msp Engineering job openings:
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$60K - $70K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 hours ago
Posted today
Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills, clear communication, and a proactive approach to service delivery. Must be able to travel to client sites in the Columbus Metro Area as needed for onsite support service, and work remotely in a fast-paced, client focused environment.
Minimum 3 years proven experience working in a helpdesk environment and in person at client sites providing Tier 2+ helpdesk support. Must be comfortable in a highly visible, fast-paced, multi-client, Managed IT Services Provider (MSP) environment. Advanced knowledge and trouble shooting skills. The ideal candidate has strong hands-on technical experience across Microsoft Azure/SharePoint/Teams/Office 365 platforms with a keen business sense and exceptional customer service/client-facing skills, for mid-level commercial clients. Must be able to work well and quickly, individually and as a team, to solve client issues. Excellent initiative, customer service and communication skills.
Responsibilities:
The Helpdesk Support Engineer will provide remote and onsite technical support to clients. Serve as a trusted advisor to clients and react promptly to support requests with rapid resolution. This position requires onsite technical support as client needs arise and candidate must be able to commute as scheduled and in emergencies.
The Helpdesk Support Engineer should have strong experience providing technical support within Microsoft Azure, SharePoint, Teams, and Office 365. Including technical support for desktops and laptops, printers, servers, software, and advanced networking utilizing remote access tools, chat and email support, telephone support, and onsite/field support. Resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles.
The Helpdesk Support Engineer will resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles. Properly escalate support requests to local team and/or service board that are out of scope or capability.
The Helpdesk Support Engineer will provide prompt after-hours support as part of the helpdesk on-call team, client emergencies involving hardware failure, outages, and other business critical events. The Helpdesk Support Engineer will be required to create, update, and maintain written documentation, key network and asset information securely and confidentially.
The Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed, referenced resources, and resolution procedures.
Must be able to pass a pre-employment drug screen and background check.
Technical Skills: Windows Administration and troubleshooting, basic scripting skills, O365, Azure, Azure AD, AD, Intune, Autopilot, Multifactor / SAML / OKTA / AD Connect, Windows Server (2008 R2+), Windows 7 and later, Adobe, Firewalls, Backup software, VPN, Hyper-V. Cisco Routing, Switches, Networking, Cybersecurity, Citrix, SharePoint, and Teams/Teams Voice.
Bachelor's degree and/or Microsoft certifications.
Benefits:
Salary from $60k annually, commensurate with experience.
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