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Msp Engineer Jobs (NOW HIRING)

IntegraONE

Be Seen First

MSP Engineer

Allentown, PA · On-site

Escalate tickets to the appropriate next level engineer or teams based on severity, complexity, and ... Collaborate with MSP Team Lead and other team members to ensure timely resolution of client issues ...

Red Cup IT

Senior MSP Engineer

$107K - $146K/yr

Red Cup IT is seeking a Senior MSP Engineer responsible for designing, implementing, and supporting client IT infrastructure across on-premises and cloud environments. The role involves leading ...

Red Cup IT Inc

Senior MSP Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting client IT infrastructure across on-premises and cloud environments within a managed services model.

Red Cup IT, Inc.

Senior MSP Engineer

Los Angeles, CA · On-site

$112K - $154K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting client IT infrastructure across onpremises and cloud environments within a managed services model.

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the clients site. By working within many client environments and as a part ...

Red Cup IT

Staff IT/MSP Engineer

Red Cup IT is seeking a Staff IT Engineer responsible for the technical health of the MSP's entire client base. The role involves designing standard blueprints for server deployments, managing core ...

Red Cup IT, Inc.

Senior MSP Engineer (Remote)

Los Angeles, CA · Remote

$107K - $146K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting client IT infrastructure across onpremises and cloud environments within a managed services model.

Red Cup IT Inc

Staff IT/MSP Engineer

Los Angeles, CA · On-site +1

We are looking for a Staff IT Engineer who is responsible for the technical health of the MSP's entire client base. You aren't just fixing a server; you are designing the standard blueprint for how ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the client's site. By working within many client environments and as a part ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote support and occasionally at the client's site. By working within many client environments and as a part ...

Aris Search

MSP Project Engineer Contract

Manhattan, NY · On-site

$60 - $75/hr

MSP Project Engineer - Contract Location: New York City Contract Length: 3-4 months Compensation: $60-$75/hour We're working with a well-established Managed Services Provider looking for an ...

JobStack, Inc.

MSP Engineer

Los Angeles, CA · On-site

Mentor engineers, contribute to process improvements, and support cross-functional teams. Qualifications Requirements: * Technical Experience: IT/security systems, scripting (PowerShell, Python ...

Aris Search

MSP Project Engineer Contract

Manhattan, NY · On-site

$60 - $75/hr

MSP Project Engineer - Contract Location: New York City Contract Length: 3-4 months Compensation: $60-$75/hour We're working with a well-established Managed Services Provider looking for an ...

JobStack, Inc.

MSP Engineer

Los Angeles, CA · Remote

Mentor engineers, contribute to process improvements, and support cross-functional teams. Qualifications Requirements: * Technical Experience: IT/security systems, scripting (PowerShell, Python ...

JobStack Inc

MSP Engineer

Los Angeles, CA · Remote

Mentor engineers, contribute to process improvements, and support cross-functional teams. Requirements: * Technical Experience: IT/security systems, scripting (PowerShell, Python), years managing ...

JobStack, Inc.

MSP Engineer

Los Angeles, CA · Remote

Mentor engineers, contribute to process improvements, and support cross-functional teams. Qualifications Requirements: * Technical Experience: IT/security systems, scripting (PowerShell, Python ...

PeopleSharp

L3 MSP Engineer 26-00217

Pittsburgh, PA · On-site

$95K/yr

Do you want to do challenging work for a growing MSP? Midnight Blue is looking for a Level 3 Engineer who will complete diverse projects, manage client networks, resolve technical incidents, and ...

PeopleSharp

L3 MSP Engineer 26-00217

Pittsburgh, PA · On-site

$95K/yr

Do you want to do challenging work for a growing MSP? Midnight Blue is looking for a Level 3 Engineer who will complete diverse projects, manage client networks, resolve technical incidents, and ...

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All JobsMsp Engineer Jobs

Msp Engineer information

See salary details

$37K

$87.2K

$136.5K

How much do msp engineer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for msp engineer in the United States is $87,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $97,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP engineer?

To thrive as an MSP Engineer, you need strong troubleshooting abilities, a solid understanding of network infrastructure, and experience with Windows and Linux environments, often backed by certifications like CompTIA Network+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Microsoft Azure or Office 365 is typically required. Excellent communication, time management, and customer service skills help build client trust and resolve issues efficiently. These skills ensure reliable IT support, maintain client satisfaction, and enable smooth operations within a managed service provider environment.

What is the difference between Msp Engineer vs Network Engineer?

AspectMsp EngineerNetwork Engineer
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Juniper JNCIA
Work EnvironmentManaged service providers, IT support firmsCorporate IT departments, telecom companies
Industry UsageCommon in MSPs providing IT supportCommon in enterprise and telecom sectors

MSP Engineers focus on supporting clients through managed service providers, handling a variety of IT issues remotely or on-site. Network Engineers typically work within organizations to design, implement, and maintain network infrastructure. While both roles require similar certifications and technical skills, MSP Engineers often have a broader client-focused role, whereas Network Engineers concentrate on internal network systems.

What are some common challenges MSP engineers face when managing multiple client environments simultaneously?

MSP Engineers often juggle diverse IT environments, each with unique configurations and requirements. A major challenge is prioritizing and responding to incidents across several clients while maintaining high service levels and meeting SLAs. Effective time management, clear documentation, and strong communication are essential to ensure no client issues are overlooked. Additionally, staying updated on various technologies used by clients helps MSP Engineers deliver proactive solutions and minimize downtime.

What is an MSP engineer?

An MSP engineer is a professional who works for a Managed Service Provider (MSP) to deliver IT support and services to clients. They typically handle network management, cybersecurity, system administration, and troubleshooting, often using tools like remote monitoring software and requiring certifications such as CompTIA or Cisco. The role involves maintaining client infrastructure, ensuring system uptime, and supporting technology solutions in a fast-paced environment.
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Msp Engineer jobs near you
Infographic showing various Msp Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $87,220 per year, or $41.9 per hour.

MSP Engineer

IntegraONE

Allentown, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

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Job description

At IntegraONE we provide top-notch IT solutions to businesses of all sizes. Our comprehensive services include patching endpoints, server administration, email and Microsoft 365 support, on-site visits, end-user help desk support and more. We pride ourselves on delivering exceptional customer service and innovative technology solutions to meet our client’s evolving needs.

Key Responsibilities:

  • Manage and prioritize incoming tickets client clients, ensuring timely resolution and adherence to service level agreements (SLAs).
  • Diagnose and troubleshoot level 1 technical issues reported by clients and or monitoring tools, utilizing a combination of remote tools (where applicable). Escalate tickets to the appropriate next level engineer or teams based on severity, complexity, and technical expertise required for resolution.
  • Provide excellent customer service by communicating with clients in a professional and courteous manner, keeping them informed throughout the ticket resolution process.
  • Document all ticket interactions, resolutions, and troubleshooting steps accurately and thoroughly in our ticketing systems.
  • Experience working with Voice and Networking Alerts is a plus!
  • Proactively identify recurring issues or terns and recommend solutions to prevent future occurrences.
  • Provide desk-side and remote support to clients resolving technical issues related to MSP Service Portfolio (including backups, restores, patching endpoints, server administration, Email, Microsoft 365 support and other IT Services.
  • Conduct onsite visits to client locations (where applicable) to perform IT infrastructure assessments, identify opportunities for improvement, and implement recommended solutions.
  • Collaborate with MSP Team Lead and other team members to ensure timely resolution of client issues and adherence to service level agreements (SLAs) where applicable.
  • Utilize IT Glue and Professional Services Automation (PSA) system to track and mange client tickets, ensuring accurate documentation and timely resolution of issues.
  • Assist with the implementation and maintenance of IT solutions, including software upgrades, system migrations, and network configuration.
  • Stay up to date on industry trends and best practices in IT service management, continuously improving technical skills and knowledge.
  • Develop strong relationships with clients, serving as a trusted advisor and providing proactive recommendations to optimize their environment.
  • Participate in team meetings, knowledge-sharing sessions, and training programs to enhance collaboration and professional development.

Qualifications:

  • Bachelor’s degree in information technology, Computer Science, or related field preferred by NOT required.
  • Recommend a minimum of 1 to 2 years of experience in a similar role withing the MSP Industry.
  • Strong technical expertise in patching endpoints, server administration, email and Microsoft 365 support, and other IT Services.
  • Experience with ticketing systems and ITIL frameworks is a plus.
  • Certifications such as CompTIA Network+, CompTIA Security+ are a plus.

Company Description

About IntegraONE
IntegraONE is looking for a talented team member who has a passion for technology and digital transformation. At IntegraONE, we believe companies and educational institutions that put technology at the center of their business win. This philosophy drives our passion for building better solutions from edge-to-cloud, that empower organizations to be secure, collaborative, and data-driven. As a premier technology solutions provider, IntegraONE has some of the highest credentialed engineers in the country, and a fantastic community built on trust, respect, and support. We know the work we do helps organizations of all sizes and industries to burst through barriers and deliver an exceptional customer experience. IntegraONE has offices in Allentown, Philadelphia, Harrisburg, Wilkes-Barre, and Pittsburgh

Equal Opportunity Employer IntegraONE is an equal-opportunity employer. All employment-related decisions and practices are free from unlawful discrimination. IntegraONE makes all hiring decisions.

IntegraONE is an employee-centric company with a fantastic culture, excellent benefits and an excellent reputation in the IT industry.

If you require reasonable accommodation during any part of the application or interview process due to a disability, please contact us to make the necessary arrangements