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It Service Engineer Jobs (NOW HIRING)

Pivotal Systems

IT Service Engineer

Fremont, CA · On-site

IT Service Engineer Position Summary We are seeking a highly skilled and experienced IT Service Engineer with a strong background in manufacturing or semiconductor environments. This role is ...

Judge Group, Inc.

IT Service Engineer

Twinsburg, OH · On-site

$65K - $95K/yr

Up to $100,000 About the Role The IT Systems Engineer will support the IT Manager and key business leaders in a growing, fast-paced environment. This role requires a proactive, hands-on approach to ...

TSMC

Fab IT Service Engineer

Austin, TX · On-site

The Fab IT Service Engineer will play a key role in the IT operations team, ensuring a modern and efficient IT workplace for internal customers while collaborating with various stakeholders to ...

TSMC

Fab IT Service Engineer

Phoenix, AZ · On-site

This position requires collaboration with business stakeholders, IT teams, and external service ... IT systems crucial for sustaining user operations and supporting fab manufacturing and engineering ...

Executech

Senior IT Service Engineer

Seattle, WA · On-site

$80K - $100K/yr

Role SummaryThe Senior Service Engineer is the highest level of escalation within reactive support ... IT support experience (MSP experience strongly preferred). * Broad, advanced competence across MSP ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Flagstaff, AZ · On-site

$60K - $80K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

RCC Business IT

IT Service Technician

Romeo, MI · On-site

We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem ...

New

Executech

IT Service Engineer II - Onsite

Grand Lake, CO · On-site

$60K - $80K/yr

Role SummaryThe onsite Service Engineer II independently resolves more complex issues and assumes ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

AAC Inc

IT Service Manager

Washington, DC · On-site

Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... engineering, and infrastructure teams. · The ability to analyze metrics and operational data to ...

Zones LLC.

L3 IT Service Desk Engineer

San Jose, CA

$35 - $39/wk

M-F- 8-5pm What you will do as the L3 IT Service Desk Engineer: You will help provide technical information to education and service teams,and may assist with teaching and presenting technical ...

Robert Half

IT Service Manager

Peridot, AZ · On-site

$43.54 - $50.41/hr

We are looking for an experienced IT Service Manager to lead service delivery operations and strengthen the quality, consistency, and responsiveness of IT support in Arizona. This contract ...

AllSTEM Connections

IT Server Engineer

Topeka, KS · On-site

$79K/yr

We are seeking a skilled IT Service Engineer with strong experience in Microsoft Azure to support and maintain cloud-based infrastructure and services. This role is responsible for ensuring system ...

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It Service Engineer information

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$19

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How much do it service engineer jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for it service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What is the difference between It Service Engineer vs Network Support Technician?

It Service EngineerNetwork Support Technician
Designs, implements, and maintains IT systems and infrastructureProvides technical support and troubleshooting for network issues
Requires certifications like CompTIA A+, Network+, or Microsoft certificationsOften holds similar certifications such as CompTIA Network+ or Cisco CCNA
Works in diverse environments including corporate, data centers, and service providersPrimarily works in corporate or enterprise network environments
Focuses on overall IT service delivery and system stabilityFocuses on network performance, security, and connectivity issues

While both roles require networking knowledge and certifications, an It Service Engineer has a broader scope, managing entire IT systems, whereas a Network Support Technician specializes in network-specific issues and support.

Which IT job is the highest paid?

In the IT field, roles such as IT Service Engineer typically have competitive salaries, but high-paying positions include IT Directors, Chief Information Officers (CIOs), and cybersecurity executives. These roles often require extensive experience, advanced certifications, and leadership skills, with salaries reaching into six figures or higher depending on the industry and location.

What are some common challenges IT Service Engineers face when supporting end users, and how can these be effectively managed?

IT Service Engineers often encounter challenges such as troubleshooting complex technical issues remotely, managing multiple service requests simultaneously, and communicating technical solutions to users with varying levels of IT knowledge. To effectively manage these challenges, it's important to prioritize tasks based on urgency, maintain clear and patient communication, and stay updated with the latest troubleshooting tools and best practices. Collaborating with other IT team members and documenting recurring issues can also streamline problem resolution and enhance the overall support process.

Is service engineer a good career?

An IT Service Engineer is a technical professional responsible for maintaining and troubleshooting computer systems, networks, and hardware. It offers opportunities for skill development, certifications, and job stability, especially in organizations with complex IT infrastructure. The role typically requires problem-solving skills, technical knowledge, and sometimes certifications like CompTIA or Cisco.

What does an IT Service Engineer do?

An IT Service Engineer is responsible for installing, maintaining, and troubleshooting computer systems, networks, and software for organizations. They provide technical support to end-users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their work often involves configuring new equipment, managing system updates, and responding to service requests to minimize downtime and improve productivity.

What is the role of IT service engineer?

An IT service engineer is responsible for maintaining, troubleshooting, and repairing computer systems, networks, and hardware to ensure smooth IT operations. They often provide technical support, install software, and may hold certifications like CompTIA or Microsoft to perform their duties effectively.

What are the key skills and qualifications needed to thrive as an IT Service Engineer, and why are they important?

To thrive as an IT Service Engineer, you need a solid understanding of computer systems, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with operating systems (Windows, Linux), service management tools (like ServiceNow), and relevant certifications (such as CompTIA A+ or Microsoft Certified) is important. Strong problem-solving abilities, clear communication, and customer service orientation are standout soft skills in this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and reliable IT operations within organizations.

What engineers make $500,000?

Senior IT Service Engineers with extensive experience, specialized skills, and certifications such as ITIL or Cisco can reach salaries around $500,000, especially in high-demand industries or leadership roles. Achieving this level often requires advanced technical expertise, management responsibilities, and working in competitive markets or large organizations.
More about It Service Engineer jobs
What states have the most It Service Engineer jobs? States with the most job openings for It Service Engineer jobs include:
What job categories do people searching It Service Engineer jobs look for? The top searched job categories for It Service Engineer jobs are:
It Service Engineer jobs near you
Infographic showing various It Service Engineer job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 89% Full Time, 1% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.
IT Service Engineer

IT Service Engineer

Pivotal Systems

Fremont, CA • On-site

Full-time

Posted 9 days ago

Job description

IT Service Engineer
Position Summary
We are seeking a highly skilled and experienced IT Service Engineer with a strong background in manufacturing or semiconductor environments. This role is responsible for supporting and maintaining IT infrastructure, corporate workplace systems, and manufacturing operations, ensuring system reliability, performance, and security. The ideal candidate will have hands-on experience supporting enterprise IT systems and MFG production environments, while also managing user onboarding and offboarding processes, handling daily IT service requests, and providing timely technical support. This position works closely with cross-functional teams to minimize downtime, maintain operational efficiency, and ensure a seamless user experience across the organization.
Key Responsibilities
IT Infrastructure & Network Administration
  • Troubleshoot and resolve complex networking issues related to firewalls, routers, switches, wireless systems, and industrial network devices.
  • Monitor network performance, system uptime, and infrastructure reliability.
  • Implement cybersecurity measures including access controls, endpoint protection, firewall configurations, and vulnerability remediation.
  • Support VMware ESXi infrastructure, virtual servers, and backup/recovery systems.
  • Administer Windows Server environments including Active Directory, DNS, DHCP, Group Policy, and file services.
  • Perform routine patching, upgrades, system monitoring, and disaster recovery testing.

User Support, Onboarding, & Workplace Technology
  • End-to-End Lifecycle Management: Own the user onboarding and offboarding processes, including provisioning/deprovisioning Active Directory/Microsoft 365 accounts, setting up hardware, and assigning software licenses.
  • Helpdesk Escalations: Act as the primary point of contact for daily corporate IT service requests, troubleshooting hardware, software, peripherals, and local office connectivity issues.
  • Workplace Tech Support: Deploy, maintain, and support office technology, including conference room AV setups, local printers, and site-wide VoIP/communication systems.
  • Asset Management: Maintain an accurate inventory of corporate hardware, software assets, and license allocations.

Manufacturing & Production Systems Support
  • Support manufacturing operations by maintaining and troubleshooting production-related systems, workstations, barcode scanners, label printers, industrial PCs, and shop floor devices.
  • Work closely with manufacturing, engineering, and quality teams to ensure minimal downtime of production systems.
  • Assist with ERP, MRP, MES, and manufacturing software integration and support.
  • Assist with implementation and validation of system changes within regulated manufacturing environments.
  • Provide technical support for production floor systems while adhering to operational and compliance requirements.

Cleanroom & Compliance Support
  • Support IT and technology systems operating within cleanroom and controlled manufacturing environments.
  • Follow cleanroom gowning, contamination control, and operational procedures when working in controlled areas.
  • Ensure IT systems and devices deployed in cleanroom environments meet company quality and compliance standards.
  • Coordinate with Quality, Engineering, and Manufacturing teams to minimize operational disruption during maintenance activities.
  • Maintain documentation related to system changes, validation activities, and compliance requirements.
  • Support audit readiness initiatives and customer compliance requirements.

System Administration & Storage Systems
  • Maintain knowledge of enterprise storage solutions (SAN, NAS) and ensure high availability, performance, and security.
  • Perform capacity planning, storage provisioning, and data replication.
  • Ensure regular system updates, monitoring, and maintenance activities are completed.

Qualifications & Experience
  • Bachelor's degree in information technology, Computer Science, Engineering, or a related field (or equivalent practical experience) preferred.
  • 3+ years of experience in IT systems administration, infrastructure, desktop support, or network engineering.
  • Proven experience managing user provisioning, Microsoft 365/Active Directory administration, and corporate helpdesk workflows.
  • Experience supporting manufacturing environments and production floor systems preferred.
  • Experience working in cleanroom, regulated manufacturing, semiconductor, medical device, aerospace, or similar controlled environments is highly preferred.
  • Strong knowledge of Windows Server, VMware, networking, firewalls, and enterprise storage systems.
  • Familiarity with ERP, MRP, MES, or industrial/manufacturing software platforms.
  • Experience with industrial networking, manufacturing equipment connectivity, or OT environments is a plus.
  • Understanding of cybersecurity best practices within both corporate office and manufacturing environments.
  • Strong troubleshooting, documentation, communication, and project coordination skills.
  • Ability to work independently and collaboratively across IT, Engineering, Manufacturing, and Quality departments.

Preferred Skills
  • VMware ESXi or Proxmox administration
  • Microsoft Active Directory and Office 365 administration (including Identity/Access Management)
  • MDM & Deployment Tools (e.g., Intune, SmartDeploy) for automated laptop provisioning
  • Firewall and VPN management
  • Manufacturing systems support (ERP/MES/MRP)
  • Cleanroom operations and compliance awareness
  • Industrial label printers and serial protocols
  • Experience supporting audits and compliance initiatives

Work Environment
  • Combination of corporate office, data room, and manufacturing floor environments.
  • Ability to work within cleanroom and controlled manufacturing environments while following gowning and contamination control procedures.
  • May require occasional after-hours or weekend support for maintenance windows and critical production outages.
  • Ability to lift and move IT equipment (servers, switches, workstations, ups units) as needed.

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