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It Service Engineer Jobs (NOW HIRING)

To strengthen our US Operations and Support team, we are looking for an IT Service Engineer ROLE The role of the IT Service Engineer is the support of hardware devices, applications and systems used ...

Continuous IT System Improvement: Proactively identify product issues or weaknesses and collaborate ... Proficiency in programming languages such as TypeScript/JavaScript, Java, C#, or other relevant ...

IT Service Engineer II

Anaheim, CA ยท On-site

$80K - $100K/yr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

IT Service Engineer II

Lynnwood, WA ยท On-site

$29 - $38/hr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Role SummaryThe onsite Service Engineer II independently resolves more complex issues and assumes ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Role Summary The onsite Service Engineer II independently resolves more complex issues and assumes ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... engineering, and infrastructure teams. โ€ข The ability to analyze metrics and operational data to ...

In the role of IT Service Specialist working in Milwaukee, WI you will be part of the North America ... with engineering and security teams to optimize endpoint management strategies * Cultivate ...

New

In the role of IT Service Specialist working in Milwaukee, WI you will be part of the North America ... with engineering and security teams to optimize endpoint management strategies * Cultivate ...

New

We are seeking a Director of IT Service & Operations to join our team at BKF Engineers! The Director of IT Service & Operations is responsible for leading the teams, processes, and technologies that ...

New

We are seeking a skilled and dedicated IT Field Service Engineer to join our dynamic team. The ideal candidate will be responsible for providing on-site technical support, troubleshooting, and ...

The Expert IT Service Management reports to the Senior Director, IT Infrastructure * Located in ... ServiceNow Certified Implementation Specialist (CIS-ITSM) or Certified Application Developer.

The Expert IT Service Management reports to the Senior Director, IT Infrastructure * Located in ... ServiceNow Certified Implementation Specialist (CIS-ITSM) or Certified Application Developer.

Job Title: IT Service Desk Analyst Overview We are seeking an IT Service Desk Analyst to provide technical support for IT-related issues, including desktop systems, network infrastructure, software ...

IT Service Management

Mansfield, MA ยท On-site

$160K - $185K/yr

The Expert IT Service Management reports to the Senior Director, IT Infrastructure * Located in ... ServiceNow Certified Implementation Specialist (CIS-ITSM) or Certified Application Developer.

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It Service Engineer information

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How much do it service engineer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for it service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What is the difference between It Service Engineer vs Network Support Technician?

It Service EngineerNetwork Support Technician
Designs, implements, and maintains IT systems and infrastructureProvides technical support and troubleshooting for network issues
Requires certifications like CompTIA A+, Network+, or Microsoft certificationsOften holds similar certifications such as CompTIA Network+ or Cisco CCNA
Works in diverse environments including corporate, data centers, and service providersPrimarily works in corporate or enterprise network environments
Focuses on overall IT service delivery and system stabilityFocuses on network performance, security, and connectivity issues

While both roles require networking knowledge and certifications, an It Service Engineer has a broader scope, managing entire IT systems, whereas a Network Support Technician specializes in network-specific issues and support.

What engineer makes $500,000 a year?

Highly experienced IT Service Engineers or specialized cybersecurity engineers can earn around $500,000 annually, especially in senior roles or consulting positions in large organizations. Achieving this level typically requires advanced certifications, extensive expertise, and often leadership responsibilities or working in high-demand industries.

What is an IT service engineer?

An IT service engineer is a professional responsible for maintaining, troubleshooting, and supporting computer systems, networks, and software within an organization. They often work with hardware, software, and network tools, and may hold certifications like CompTIA or Cisco to ensure technical proficiency. Their role typically involves providing technical support, system installation, and ensuring IT infrastructure runs smoothly.

Is AI replacing tech support?

IT Service Engineers and other tech support roles are increasingly using AI tools to automate routine tasks such as troubleshooting and ticket management. However, AI currently complements human support rather than replacing it, as complex issues still require human judgment and expertise. Technical skills in troubleshooting, communication, and familiarity with AI tools remain valuable in this evolving environment.

What are some common challenges IT Service Engineers face when supporting end users, and how can these be effectively managed?

IT Service Engineers often encounter challenges such as troubleshooting complex technical issues remotely, managing multiple service requests simultaneously, and communicating technical solutions to users with varying levels of IT knowledge. To effectively manage these challenges, it's important to prioritize tasks based on urgency, maintain clear and patient communication, and stay updated with the latest troubleshooting tools and best practices. Collaborating with other IT team members and documenting recurring issues can also streamline problem resolution and enhance the overall support process.

What does an IT Service Engineer do?

An IT Service Engineer is responsible for installing, maintaining, and troubleshooting computer systems, networks, and software for organizations. They provide technical support to end-users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their work often involves configuring new equipment, managing system updates, and responding to service requests to minimize downtime and improve productivity.

What engineers make $300,000 a year?

Senior IT Service Engineers with extensive experience, specialized skills, and certifications such as ITIL or Cisco can earn $300,000 or more annually, especially in high-demand industries or managerial roles. Achieving this level often requires advanced technical expertise, leadership responsibilities, and working in large organizations or consulting firms.

What are the key skills and qualifications needed to thrive as an IT Service Engineer, and why are they important?

To thrive as an IT Service Engineer, you need a solid understanding of computer systems, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with operating systems (Windows, Linux), service management tools (like ServiceNow), and relevant certifications (such as CompTIA A+ or Microsoft Certified) is important. Strong problem-solving abilities, clear communication, and customer service orientation are standout soft skills in this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and reliable IT operations within organizations.
More about It Service Engineer jobs
What states have the most It Service Engineer jobs? States with the most job openings for It Service Engineer jobs include:
Infographic showing various It Service Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.

IT Service Engineer

Sicpa SA

Springfield, VA โ€ข On-site

Full-time

Posted 6 days ago


Job description

To strengthen our US Operations and Support team, we are looking for an
IT Service Engineer
ROLE
The role of the IT Service Engineer is the support of hardware devices, applications and systems used within company's solutions. This role provides implementation support and guidance for field support technicians, implements and manages including monitoring of solution connectivity, function and performance. This involves solving technical problems and providing technical consultation to other teams in the company for troubleshooting existing systems. This role requires knowledge of incident, problem, change and release management lifecycle using best practices and company standards.
โ€ข Maintain hardware and software solutions in high-availability and production environments.
โ€ข Diagnose and resolve system, performance and data issues.
โ€ข Coordinate service activities with other teams and technical resources.
โ€ข Identify and find solutions to address situations requiring urgent attention.
โ€ข Troubleshoot performance issues.
โ€ข Manage spare parts inventories for hardware solutions
โ€ข Perform electrical or mechanical installation support and repairs of SICPA hardware and peripheral components
โ€ข Anticipate & introduce new servicing tools to monitor & troubleshoot applications.
โ€ข Provide assistance to field technicians. Answer technical queries.
โ€ข Perform and develop monitoring activities.
โ€ข Analyze recurring and intermittent problems.
โ€ข Strong will to adhere to best practices.
โ€ข Ability to provide technology mentoring and guidance to more junior employees.
โ€ข Ability to provide clear and accessible technical information to senior management.
PROFILE
Engineering or equivalent degree in a technical discipline related to IT. Vocational and "on the job" training will be considered.
โ€ข Proven experience integrating vision systems such as cameras or computer vision, into solutions for external customers.
โ€ข At least 2 years of experience in supporting production systems with external users and stakeholders.
โ€ข Experience with multi-national teams, where partition of tasks may spread across several geographical entities.
โ€ข Interested in monitoring technology trends and in continuous self-improvement.
โ€ข Ability to think strategically and in the long term.
โ€ข Good knowledge: Splunk, integrated hardware solutions (e.g. PLCs), networking and support of interconnected devices, ITIL practices.
โ€ข Ability to communicate and interact effectively on technical subject matter with non-specialists.
โ€ข Availability for international travel desired.
โ€ข Excellent communication and English language skills.
JOIN US:
Our success comes from our highly skilled and talented employees
Respectful entrepreneurship and a long-term vision are key for success
Our people contribute to a more secure world
Diversity at all levels of an organization is a strength
SICPA Securink Corporation is committed to making its electronic and information technologies accessible to individuals with disabilities by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. If you are a qualified individual with a disability or are a disabled veteran, and are unable or limited in your ability to use or access our Careers site as a result of your disability, you have the right to receive assistance in completing the application process. To request an accommodation, please click here.
SICPA Securink Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. For more information on or to view our EEO policy, please contact Human Resources.
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