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It Service Engineer Jobs (NOW HIRING)

TekGarden

Senior IT Service Engineer

Candler, NC · On-site

The Senior IT Service Engineer provides technical leadership and exceptional customer service for managed service clients. With a focus on Tier 3 technical issues and a deep understanding of the ...

TSMC

Fab IT Service Engineer

Phoenix, AZ

Continuous IT System Improvement: Proactively identify product issues or weaknesses and collaborate ... Proficiency in programming languages such as TypeScript/JavaScript, Java, C#, or other relevant ...

TSMC

Fab IT Service Engineer

Phoenix, AZ · On-site

A key role in the IT operations team, responsible for delivering a modern, efficient, and stable IT ... Collaborate closely with Product DevOps teams to ensure seamless support for fab manufacturing ...

Executech

IT Service Engineer II

Seattle, WA · On-site

$29 - $38/hr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Lynnwood, WA · On-site

$29 - $38/hr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Richland, WA · On-site

$28.85 - $38.46/hr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Flagstaff, AZ · On-site

$60K - $80K/yr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

US IT Solutions Inc

IT Service Desk

Minneapolis, MN

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its ...

AAC Inc.

IT Service Manager

Vienna, VA · On-site

AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations ... engineering, and infrastructure teams. • The ability to analyze metrics and operational data to ...

Wesleyan

IT Service Technician

Middletown, CT · On-site

Information Technology Services (ITS) supports Wesleyan University's academic, research, and ... Collaborate with the ITS Software Deployment Engineer to test, deploy and maintain Apple software ...

AAC Inc

IT Service Manager

Washington, DC

Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... engineering, and infrastructure teams. · The ability to analyze metrics and operational data to ...

BKF

Director of IT Service & Operations

Pleasanton, CA · On-site

We are seeking a Director of IT Service & Operations to join our team at BKF Engineers! The Director of IT Service & Operations is responsible for leading the teams, processes, and technologies that ...

BKF

Director of IT Service & Operations

Pleasanton, CA · On-site

We are seeking a Director of IT Service & Operations to join our team at BKF Engineers! The Director of IT Service & Operations is responsible for leading the teams, processes, and technologies that ...

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All JobsIt Service Engineer Jobs

It Service Engineer information

See salary details

$19

$40

$66

How much do it service engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for it service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What is the difference between It Service Engineer vs Network Support Technician?

It Service EngineerNetwork Support Technician
Designs, implements, and maintains IT systems and infrastructureProvides technical support and troubleshooting for network issues
Requires certifications like CompTIA A+, Network+, or Microsoft certificationsOften holds similar certifications such as CompTIA Network+ or Cisco CCNA
Works in diverse environments including corporate, data centers, and service providersPrimarily works in corporate or enterprise network environments
Focuses on overall IT service delivery and system stabilityFocuses on network performance, security, and connectivity issues

While both roles require networking knowledge and certifications, an It Service Engineer has a broader scope, managing entire IT systems, whereas a Network Support Technician specializes in network-specific issues and support.

What are some common challenges IT Service Engineers face when supporting end users, and how can these be effectively managed?

IT Service Engineers often encounter challenges such as troubleshooting complex technical issues remotely, managing multiple service requests simultaneously, and communicating technical solutions to users with varying levels of IT knowledge. To effectively manage these challenges, it's important to prioritize tasks based on urgency, maintain clear and patient communication, and stay updated with the latest troubleshooting tools and best practices. Collaborating with other IT team members and documenting recurring issues can also streamline problem resolution and enhance the overall support process.

What does an IT Service Engineer do?

An IT Service Engineer is responsible for installing, maintaining, and troubleshooting computer systems, networks, and software for organizations. They provide technical support to end-users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their work often involves configuring new equipment, managing system updates, and responding to service requests to minimize downtime and improve productivity.

What are the key skills and qualifications needed to thrive as an IT Service Engineer?

To thrive as an IT Service Engineer, you need a solid understanding of computer systems, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with operating systems (Windows, Linux), service management tools (like ServiceNow), and relevant certifications (such as CompTIA A+ or Microsoft Certified) is important. Strong problem-solving abilities, clear communication, and customer service orientation are standout soft skills in this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and reliable IT operations within organizations.

What is the role of an IT Service Engineer?

An IT Service Engineer is responsible for maintaining, troubleshooting, and supporting an organization's IT infrastructure, including hardware, software, and networks. They often diagnose technical issues, implement solutions, and ensure system security and performance, typically using tools like remote management software and following industry standards. Strong problem-solving skills and relevant certifications are important for this role.
More about It Service Engineer jobs
What states have the most It Service Engineer jobs? States with the most job openings for It Service Engineer jobs include:
What job categories do people searching It Service Engineer jobs look for? The top searched job categories for It Service Engineer jobs are:
It Service Engineer jobs near you
Infographic showing various It Service Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.

Senior IT Service Engineer

TekGarden

Candler, NC • On-site

Full-time

Retirement

Re-posted 7 days ago

Job description

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We are Seeking a Senior IT Service Engineer to join a leading Technology Services company in Asheville, NC! Perks include competitive salary, excellent benefits, matching 401K and more!<\/span>
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The Senior IT Service Engineer provides technical leadership and exceptional customer service for managed service clients. With a focus on Tier 3 technical issues and a deep understanding of the technical environment of a key group of clients, the engineer will also assist with Tier 1 and Tier 2 issues and customer projects as needed.<\/span>
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Responsibilities:<\/span><\/b>
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The Senior IT Service Engineer:<\/span><\/b>
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  <\/span><\/span><\/span>Provides exceptional customer service and maintains a calm and professional tone in all customer communications.<\/span>
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  <\/span><\/span><\/span>Should generally not work on a trouble ticket for more than 4 hours without seeking escalation.<\/span>
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  <\/span><\/span><\/span>Be available in telephone queue to answer customer calls and assist with IT needs or direct customer to appropriate resource.<\/span>
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  <\/span><\/span><\/span>Serve as Tier 3 escalation within Service Group, has extensive customer and technical knowledge and enabling them to perform an assist on all task within the service group.<\/span>
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  <\/span><\/span><\/span>Participates in on\-call rotation.<\/span>
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  <\/span><\/span><\/span>Provides end user support for projects as assigned by service management in alignment with engineering needs.<\/span>
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  <\/span><\/span><\/span>Participates in back\-end execution of managed services projects at the direction of service management and engineering team.<\/span>
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  <\/span><\/span><\/span>Provides end user support for projects as assigned by service management in alignment with engineering needs.<\/span><\/p>\n

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Requirements<\/h3>


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Experience<\/span><\/u><\/b>
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  <\/span><\/span><\/span>Bachelor's Degree preferred, or High School Diploma required.<\/span>
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  <\/span><\/span><\/span>This position requires 5\-8 years of in Information Technology including end user, Windows server, Azure cloud, M365 and networking configuration and support.<\/span>
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  <\/span><\/span><\/span>Experience in an MSP and relevant tools including CW Manage, IT Glue and Kaysea VSA is preferred.<\/span>
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  <\/span><\/span><\/span>Experience with standard vendors (or similar tech) is preferred including Datto, Fortinet, SonicWall, StorageCraft and AppRiver is preferred.<\/span>
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  <\/span><\/span><\/span>The ability to provide excellent Customer Experience (CX) is essential.<\/span>
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  <\/span><\/span><\/span>Demonstrate proficient writing and speaking skills.<\/span>
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  <\/span><\/span><\/span>Must be proficient in Microsoft Office applications.<\/span>
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  <\/span><\/span><\/span>Comfort using a wide variety of IT\-specific applications.<\/span>
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Other Requirements<\/span><\/u><\/b>
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  <\/span><\/span><\/span>Must possess a valid driver's license.<\/span>
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  <\/span><\/span><\/span>Can successfully pass a drug screen and background check.<\/span>
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  <\/span><\/span><\/span>Must be able to see color to discern color\-coded wiring.<\/span>
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