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It Service Engineer Jobs in Washington (NOW HIRING)

Sicpa SA

IT Service Engineer

Springfield, VA · On-site

To strengthen our US Operations and Support team, we are looking for an IT Service Engineer ROLE The role of the IT Service Engineer is the support of hardware devices, applications and systems used ...

AAC Inc.

IT Service Manager

Vienna, VA · On-site

AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations ... engineering, and infrastructure teams. • The ability to analyze metrics and operational data to ...

AAC Inc

IT Service Manager

Washington, DC · On-site

Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... engineering, and infrastructure teams. · The ability to analyze metrics and operational data to ...

AAC

IT Service Manager

Vienna, VA

Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...

ValidaTek, Inc.

IT Service Mgr

Arlington, VA · On-site

$80K - $130K/hr

Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top ...

ValidaTek

IT Service Mgr

Arlington, VA · On-site

Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top ...

Auria

IT Service Delivery Manager

Reston, VA

$110K - $145K/yr

The IT Service Delivery Manager leads Auria's end-user and executive support services and is ... Coordinate with IT, cybersecurity, and engineering teams to resolve complex issues * Ensure ...

Capital Bank

IT Service Management Lead

Rockville, MD · On-site

Position Purpose The IT Service Management (ITSM) Lead is responsible for the strategic direction, governance, operational performance, and continuous improvement of the Bank's IT service management ...

Capital Bank

IT Service Management Lead

Rockville, MD · On-site

Position Purpose The IT Service Management (ITSM) Lead is responsible for the strategic direction, governance, operational performance, and continuous improvement of the Bank's IT service management ...

Thinkbrg

IT Service Delivery Manager

Washington, DC

We do Consulting Differently The IT Service Delivery Manager leads BRG's global Tier 2 IT support ... Partner with engineering and infrastructure teams to align on standards, reduce technical debt, and ...

Maximus

Analyst - IT Service Management

VA · On-site +1

General information Job Posting Title Analyst - IT Service Management Date Tuesday, June 30, 2026 City Remote Country United States Working time Full-time Description & Requirements Maximus is ...

Zetier

IT Security Engineer

Arlington, VA · On-site

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Understanding of ITIL or other IT service management methodologies Positions available in Arlington ...

Zetier

IT Security Engineer

Arlington, VA

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Understanding of ITIL or other IT service management methodologies Positions available in Arlington ...

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All JobsIt Service Engineer JobsIt Service Engineer Jobs in Washington

It Service Engineer information

See Washington salary details

$22

$45

$75

How much do it service engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for it service engineer in Washington is $45.79, according to ZipRecruiter salary data. Most workers in this role earn between $36.49 and $51.73 per hour, depending on experience, location, and employer.

What is the difference between It Service Engineer vs Network Support Technician?

It Service EngineerNetwork Support Technician
Designs, implements, and maintains IT systems and infrastructureProvides technical support and troubleshooting for network issues
Requires certifications like CompTIA A+, Network+, or Microsoft certificationsOften holds similar certifications such as CompTIA Network+ or Cisco CCNA
Works in diverse environments including corporate, data centers, and service providersPrimarily works in corporate or enterprise network environments
Focuses on overall IT service delivery and system stabilityFocuses on network performance, security, and connectivity issues

While both roles require networking knowledge and certifications, an It Service Engineer has a broader scope, managing entire IT systems, whereas a Network Support Technician specializes in network-specific issues and support.

What engineer makes $500,000 a year?

Highly experienced IT Service Engineers or specialized cybersecurity engineers can earn around $500,000 annually, especially in senior roles or consulting positions in large organizations. Achieving this level typically requires advanced certifications, extensive expertise, and often leadership responsibilities or working in high-demand industries.

What is an IT service engineer?

An IT service engineer is a professional responsible for maintaining, troubleshooting, and supporting computer systems, networks, and software within an organization. They often work with hardware, software, and network tools, and may hold certifications like CompTIA or Cisco to ensure technical proficiency. Their role typically involves providing technical support, system installation, and ensuring IT infrastructure runs smoothly.

Is AI replacing tech support?

IT Service Engineers and other tech support roles are increasingly using AI tools to automate routine tasks such as troubleshooting and ticket management. However, AI currently complements human support rather than replacing it, as complex issues still require human judgment and expertise. Technical skills in troubleshooting, communication, and familiarity with AI tools remain valuable in this evolving environment.

What are some common challenges IT Service Engineers face when supporting end users, and how can these be effectively managed?

IT Service Engineers often encounter challenges such as troubleshooting complex technical issues remotely, managing multiple service requests simultaneously, and communicating technical solutions to users with varying levels of IT knowledge. To effectively manage these challenges, it's important to prioritize tasks based on urgency, maintain clear and patient communication, and stay updated with the latest troubleshooting tools and best practices. Collaborating with other IT team members and documenting recurring issues can also streamline problem resolution and enhance the overall support process.

What does an IT Service Engineer do?

An IT Service Engineer is responsible for installing, maintaining, and troubleshooting computer systems, networks, and software for organizations. They provide technical support to end-users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their work often involves configuring new equipment, managing system updates, and responding to service requests to minimize downtime and improve productivity.

What engineers make $300,000 a year?

Senior IT Service Engineers with extensive experience, specialized skills, and certifications such as ITIL or Cisco can earn $300,000 or more annually, especially in high-demand industries or managerial roles. Achieving this level often requires advanced technical expertise, leadership responsibilities, and working in large organizations or consulting firms.

What are the key skills and qualifications needed to thrive as an IT Service Engineer, and why are they important?

To thrive as an IT Service Engineer, you need a solid understanding of computer systems, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with operating systems (Windows, Linux), service management tools (like ServiceNow), and relevant certifications (such as CompTIA A+ or Microsoft Certified) is important. Strong problem-solving abilities, clear communication, and customer service orientation are standout soft skills in this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and reliable IT operations within organizations.
What are popular job titles related to It Service Engineer jobs in Washington? For It Service Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching It Service Engineer jobs in Washington look for? The top searched job categories for It Service Engineer jobs in Washington are:
It Service Engineer jobs near you
Infographic showing various It Service Engineer job openings in Washington as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 4% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $95,239 per year, or $45.8 per hour.

IT Service Engineer

Sicpa SA

Springfield, VA • On-site

Full-time

Posted 14 days ago

Job description

To strengthen our US Operations and Support team, we are looking for an
IT Service Engineer
ROLE
The role of the IT Service Engineer is the support of hardware devices, applications and systems used within company's solutions. This role provides implementation support and guidance for field support technicians, implements and manages including monitoring of solution connectivity, function and performance. This involves solving technical problems and providing technical consultation to other teams in the company for troubleshooting existing systems. This role requires knowledge of incident, problem, change and release management lifecycle using best practices and company standards.
• Maintain hardware and software solutions in high-availability and production environments.
• Diagnose and resolve system, performance and data issues.
• Coordinate service activities with other teams and technical resources.
• Identify and find solutions to address situations requiring urgent attention.
• Troubleshoot performance issues.
• Manage spare parts inventories for hardware solutions
• Perform electrical or mechanical installation support and repairs of SICPA hardware and peripheral components
• Anticipate & introduce new servicing tools to monitor & troubleshoot applications.
• Provide assistance to field technicians. Answer technical queries.
• Perform and develop monitoring activities.
• Analyze recurring and intermittent problems.
• Strong will to adhere to best practices.
• Ability to provide technology mentoring and guidance to more junior employees.
• Ability to provide clear and accessible technical information to senior management.
PROFILE
Engineering or equivalent degree in a technical discipline related to IT. Vocational and "on the job" training will be considered.
• Proven experience integrating vision systems such as cameras or computer vision, into solutions for external customers.
• At least 2 years of experience in supporting production systems with external users and stakeholders.
• Experience with multi-national teams, where partition of tasks may spread across several geographical entities.
• Interested in monitoring technology trends and in continuous self-improvement.
• Ability to think strategically and in the long term.
• Good knowledge: Splunk, integrated hardware solutions (e.g. PLCs), networking and support of interconnected devices, ITIL practices.
• Ability to communicate and interact effectively on technical subject matter with non-specialists.
• Availability for international travel desired.
• Excellent communication and English language skills.
JOIN US:
Our success comes from our highly skilled and talented employees
Respectful entrepreneurship and a long-term vision are key for success
Our people contribute to a more secure world
Diversity at all levels of an organization is a strength
SICPA Securink Corporation is committed to making its electronic and information technologies accessible to individuals with disabilities by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. If you are a qualified individual with a disability or are a disabled veteran, and are unable or limited in your ability to use or access our Careers site as a result of your disability, you have the right to receive assistance in completing the application process. To request an accommodation, please click here.
SICPA Securink Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. For more information on or to view our EEO policy, please contact Human Resources.
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