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Msp Engineer Jobs (NOW HIRING)

myIT com

MSP IT Sales Engineer

Bedford, TX · On-site

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business ...

On Call Compliance Solutions

Tier 3 Engineer

Required : • 3+ years of hands-on systems administration, infrastructure support, or MSP engineering experience • Strong experience with Windows Server, Active Directory, Microsoft 365, DNS, DHCP ...

myIT com

MSP IT Sales Engineer

Bedford, TX

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business ...

myIT.com

MSP IT Sales Engineer

Bedford, TX · On-site

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team bridging the gap between complex managed services capabilities and the real-world business problems ...

MainSpring

Tier 2 Field Engineer - MSP

Washington, DC · On-site

$70K - $80K/yr

Tier 2 Field Engineer - MSP - MSP, DC-VA-MD (Metro Area) Job Location : DC Metro Area Type : Fulltime, Mon-Fri Number of Openings : 1 Start Date : Contingent Salary Range : $70,000-$80,000 annually ...

Breeze Unlimited

MSP Support Engineer L1

Phoenix, AZ

$40K - $50K/yr

MSP Support Engineer - L1 Position Overview : We are seeking an ambitious MSP Support Engineer to join our team. In this junior-level position, you will provide essential technical support and ...

Breeze Unlimited

MSP Support Engineer L1

Phoenix, AZ · On-site

$40K - $50K/yr

MSP Support Engineer - L1 Position Overview : We are seeking an ambitious MSP Support Engineer to join our team. In this junior-level position, you will provide essential technical support and ...

K2 Staffing

IT Support Engineer - (MSP)

Spokane, WA · On-site

Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician , who is proficient ...

My IT Crew

Hardware Engineer - MSP

Brooklyn, NY · On-site

$135K - $178K/yr

... MSP) space by doing things differently--empowering our people, embracing innovation, and delivering exceptional service. We are looking for a Hardware Engineer to join our Brooklyn team. This role is ...

K2 Staffing, LLC

IT Support Engineer - (MSP)

Spokane, WA · On-site

$35 - $45/hr

Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician , who is proficient ...

My IT Crew

Hardware Engineer - MSP

Brooklyn, NY · On-site

$50K - $60K/yr

... MSP) space by doing things differently-empowering our people, embracing innovation, and delivering exceptional service. We are looking for a Hardware Engineer to join our Brooklyn team. This role is ...

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Msp Engineer information

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$37K

$87.2K

$136.5K

How much do msp engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for msp engineer in the United States is $87,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $97,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP Engineer, and why are they important?

To thrive as an MSP Engineer, you need strong troubleshooting abilities, a solid understanding of network infrastructure, and experience with Windows and Linux environments, often backed by certifications like CompTIA Network+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Microsoft Azure or Office 365 is typically required. Excellent communication, time management, and customer service skills help build client trust and resolve issues efficiently. These skills ensure reliable IT support, maintain client satisfaction, and enable smooth operations within a managed service provider environment.

What engineers make $200,000 a year?

Senior engineers in fields such as software engineering, petroleum engineering, and aerospace engineering often earn $200,000 or more annually, especially with extensive experience, advanced skills, and relevant certifications. High-paying engineering roles typically require specialized knowledge, leadership responsibilities, or work in high-demand industries.

What is the difference between Msp Engineer vs Network Engineer?

AspectMsp EngineerNetwork Engineer
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Juniper JNCIA
Work EnvironmentManaged service providers, IT support firmsCorporate IT departments, telecom companies
Industry UsageCommon in MSPs providing IT supportCommon in enterprise and telecom sectors

MSP Engineers focus on supporting clients through managed service providers, handling a variety of IT issues remotely or on-site. Network Engineers typically work within organizations to design, implement, and maintain network infrastructure. While both roles require similar certifications and technical skills, MSP Engineers often have a broader client-focused role, whereas Network Engineers concentrate on internal network systems.

What are some common challenges MSP Engineers face when managing multiple client environments simultaneously?

MSP Engineers often juggle diverse IT environments, each with unique configurations and requirements. A major challenge is prioritizing and responding to incidents across several clients while maintaining high service levels and meeting SLAs. Effective time management, clear documentation, and strong communication are essential to ensure no client issues are overlooked. Additionally, staying updated on various technologies used by clients helps MSP Engineers deliver proactive solutions and minimize downtime.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in senior roles at major tech companies or with specialized skills in areas like AI, cybersecurity, or cloud computing, can earn $500,000 or more annually. Such compensation often includes base salary, bonuses, and stock options, and typically requires advanced certifications and extensive industry experience.

What is an MSP engineer?

An MSP engineer is a professional who works for a Managed Service Provider, responsible for maintaining and supporting clients' IT infrastructure, networks, and systems. They often troubleshoot issues, implement solutions, and use tools like remote monitoring software, with certifications such as CompTIA or Cisco being common in the field.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.
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What cities are hiring for Msp Engineer jobs? Cities with the most Msp Engineer job openings:
What job categories do people searching Msp Engineer jobs look for? The top searched job categories for Msp Engineer jobs are:
Msp Engineer jobs near you
Infographic showing various Msp Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $87,220 per year, or $41.9 per hour.
VoIP / UC Engineer (MSP Environment)

VoIP / UC Engineer (MSP Environment)

Back Bay Networks

Dover, NH • On-site

$75K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago

Job description

Back Bay Networks is seeking a VoIP / Unified Communications Engineer to support and evolve voice and collaboration environments across our managed client base.
This is a hands-on engineering role focused on VoIP systems, SIP-based communications, and call flow design, with supporting network configuration as needed. You'll work across multiple platforms, including Elevate UC, Microsoft Teams Phone, and other hosted VoIP systems, helping clients deploy, troubleshoot, and optimize their communication infrastructure.
If you enjoy solving real-world call quality issues, working across diverse environments, and owning outcomes in an MSP setting, this role will give you the variety and autonomy to do it.
What You'll Do
VoIP & UC Engineering
  • Design, configure, and support VoIP and UC systems across multiple client environments.
  • Build and maintain call flows, auto attendants, ring groups, hunt groups, and dial plans.
  • Deploy and support platforms such as Elevate UC, Teams Phone, RingCentral, and similar solutions.
  • Manage SIP trunks, number provisioning, failover routing, and voice services.

Troubleshooting & Optimization
  • Diagnose and resolve call quality issues (latency, jitter, packet loss, one-way audio)
  • Analyze SIP signaling and call paths to identify and resolve issues
  • Monitor system performance and implement improvements to ensure reliability

Network Support (VoIP-Focused)
  • Configure and troubleshoot VLANs, QoS, and network settings impacting voice traffic
  • Work with firewalls and routers to ensure proper SIP/RTP handling (NAT, ACLs, QoS)
  • Collaborate with internal engineers on network-related VoIP issues.

Client & Service Delivery
  • Work directly with clients to implement solutions and resolve issues
  • Handle adds, moves, and changes (AMCs) across customer environments
  • Coordinate with carriers and vendors to resolve external voice and routing issues
  • Maintain clear, accurate documentation of systems, call flows, and configurations

Required Experience
  • 2-5+ years of hands-on experience with VoIP or Unified Communications systems
  • Experience with at least one platform (Elevate UC, Teams Phone, RingCentral, Zoom Phone, etc.)
  • Strong understanding of SIP, call routing, and dial plans
  • Solid networking fundamentals (VLANs, QoS, TCP/IP)
  • Experience in troubleshooting call quality and connectivity issues
  • Ability to manage work across multiple clients or environments

Nice to Have
  • Experience with SBCs, media gateways, or ATAs
  • Microsoft Teams Voice or VoIP-related certifications
  • Firewall configuration for VoIP traffic (NAT, QoS rules, SIP handling)
  • Experience with call center features (ACD, reporting, analytics)
  • Prior experience in an MSP environment
  • Basic cabling or low-voltage experience

Why Join Back Bay Networks
  • Work across multiple VoIP and UC platforms, not just a single stack
  • Gain exposure to real-world SIP and networking challenges across industries
  • High-impact role with ownership over client communication systems
  • Collaborative engineering team with opportunities to grow your skillset
  • Fast-paced MSP environment with meaningful, varied work

Work Environment
  • Travel within the lower 48 States (~20-30% depending on projects)
  • Occasional after-hours work for maintenance or critical issues (not a heavy on-call role)
  • Work performed in office environments, network closets, and client sites

Compensation & Benefits
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Company Vehicle for client travel
  • Ongoing training and certification support

Requirements
  • Valid driver's license and reliable transportation
  • Ability to lift and install equipment when needed (network/telecom hardware)

Apply Today
If you're a VoIP/UC professional looking to work across modern platforms in a hands-on, client-facing engineering role, we'd like to hear from you.

Apply