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Endpoint Support Jobs (NOW HIRING)

Kentro

Endpoint Engineering Solutions Architect

$63 - $83/hr

Kentro is seeking a seasoned Endpoint Engineering Solutions Architect (EESA) to support our government customer under the VA-ESOM (Endpoint Support and Operations Monitoring) contract and serve as a ...

TEKsystems

Computer Support Analyst III

Pittsburgh, PA · Hybrid

$30 - $33/hr

Skills VMware, Azure, Customer Service, Endpoint Management, L3/Tier III IT support, advanced troubleshooting, security and compliance, team leaderhsip, mentorship, or management, Desktop, Active ...

TEKsystems

Computer Support Analyst III

Pittsburgh, PA · Hybrid

$30 - $33/hr

Skills VMware, Azure, Customer Service, Endpoint Management, L3/Tier III IT support, advanced troubleshooting, security and compliance, team leaderhsip, mentorship, or management, Desktop, Active ...

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

Kwik Trip, Inc. is seeking a Desktop Support Engineer to provide advanced desktop and endpoint support for end users at their Support Center. The role involves resolving complex hardware and software ...

Herring Bank

IT Support Lead

Amarillo, TX · On-site

$25/hr

What We're Looking For • 3-5 years of IT support experience with strong hardware, software, and endpoint troubleshooting skills. • Strong sense of ownership and ability to manage issues through ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to ... Troubleshoot hardware, software, endpoint, and connectivity issues * Act as a client-facing ...

Staples, Inc.

Endpoint Desktop Engineer

Framingham, MA · On-site

Support Windows client operating system configurations, images, and policies * Package and deploy applications using endpoint management tools * Provide Tier 3 support for store desktops, devices ...

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Kwik Trip Support Center Job Type: Full-Time Overview The Desktop Support Engineer 1 provides advanced desktop and endpoint support for end users at the Kwik Trip Support Center. This role acts as a ...

S&C

Senior Desktop & Network Support Analyst

Franklin, WI · On-site

$96.43K - $127.77K/yr

We are seeking a highly motivated and accomplished Senior Endpoint Support Analyst with proven expertise in Microsoft 365, Azure, Intune, Apple Management (JAMF), Ansible Tower, and Cisco network ...

CMT

HQ VIP Support, Service Desk

Washington, DC · On-site

$23.25 - $31.75/hr

Support executive users with endpoint, mobile device, Microsoft 365, application, connectivity, printer, account, and access-related issues. * Coordinate VIP escalations with Tier 1, Tier 2, AV ...

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How much do endpoint support jobs pay per hour?

As of May 31, 2026, the average hourly pay for endpoint support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Endpoint Support specialist, and why are they important?

To thrive as an Endpoint Support specialist, you need strong technical troubleshooting skills, knowledge of operating systems (Windows, macOS), and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools, ticketing systems, and antivirus or security software is essential. Excellent communication, patience, and customer service orientation are crucial for effectively assisting end users and managing high-pressure situations. These skills ensure rapid resolution of technical issues, minimize downtime, and maintain user productivity within an organization.

What are some common challenges faced by Endpoint Support professionals and how can they be addressed?

Endpoint Support professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a diverse range of devices and operating systems, and ensuring timely resolution of technical issues. To address these, it’s important to prioritize tasks efficiently, stay updated on the latest device management tools, and actively document solutions for recurring problems. Collaboration with other IT teams and clear communication with end-users can also help streamline support processes and improve overall service quality.

What is Endpoint Support?

Endpoint Support refers to the IT services and assistance provided for end-user devices such as laptops, desktops, tablets, and smartphones within an organization. Professionals in this role handle troubleshooting, maintenance, software installations, updates, and security for these devices. They ensure that all endpoints are functioning efficiently and securely, minimizing downtime and supporting employee productivity. Endpoint Support teams also play a key role in implementing security protocols and responding to incidents involving end-user equipment.

What is the difference between Endpoint Support vs Network Support?

AspectEndpoint SupportNetwork Support
Required CredentialsCompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user devices, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, servers
Employer & Industry UsageIT departments, tech support firmsTelecom, enterprise IT, data centers
Common Search/ComparisonFocus on user devices and hardware issuesFocus on network connectivity and infrastructure

Endpoint Support primarily deals with troubleshooting and maintaining user devices like computers, printers, and mobile devices. Network Support focuses on maintaining and troubleshooting network infrastructure such as routers, switches, and network security. While both roles require technical certifications and work within IT environments, Endpoint Support emphasizes device-specific issues, whereas Network Support centers on network connectivity and performance.

More about Endpoint Support jobs
What states have the most Endpoint Support jobs? States with the most job openings for Endpoint Support jobs include:
What job categories do people searching Endpoint Support jobs look for? The top searched job categories for Endpoint Support jobs are:
Endpoint Support jobs near you
Infographic showing various Endpoint Support job openings in the United States as of May 2026, with employment types broken down into 17% As Needed, and 83% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Manager, End User Device Support

IT Manager, End User Device Support

Superlanet

Midland, TX

$110K - $130K/yr

Full-time

Posted 9 days ago

Job description

\n <\/head>\n \n

Superlanet is seeking an IT Manager<\/b> on behalf of our client, a well\-established regional hospital system operating two acute\-care hospitals and an affiliated network of clinical locations. This will be a direct hire role and 100% onsite. 
<\/p>

The IT Manager will lead and develop a team of End User Support Analysts responsible for the support, deployment, and lifecycle management of the organization's end user computing (EUC) environment across hospital campuses and ambulatory sites.
<\/p>

This role owns the full endpoint ecosystem, including workstations, laptops, mobile devices, clinical workstations\-on\-wheels (WOWs), printers, peripherals, and associated software. The IT Manager will drive operational excellence, establish standards, and ensure a high\-quality end user experience across all clinical and business environments.
<\/p>\n

Key Responsibilities<\/b><\/span>
<\/h3>\n
    \n
  • Lead, mentor, and develop a team of End User Support Analysts, fostering a high\-performance, service\-oriented culture
    <\/li>\n
  • Oversee day\-to\-day endpoint support operations across multiple hospital and ambulatory locations
    <\/li>\n
  • Manage the full lifecycle of end user devices, including procurement, imaging, deployment, maintenance, and refresh
    <\/li>\n
  • Establish and enforce hardware\/software standards, endpoint configurations, and security protocols
    <\/li>\n
  • Partner with clinical leadership, nursing informatics, revenue cycle, and ancillary departments to align technology solutions with operational needs
    <\/li>\n
  • Drive continuous improvement in service delivery through defined SLAs, KPIs, and performance metrics (response time, resolution rates, customer satisfaction)
    <\/li>\n
  • Oversee patching, software deployment, endpoint security, and compliance initiatives
    <\/li>\n
  • Manage inventory, asset tracking, and software licensing
    <\/li>\n
  • Coordinate and manage third\-party vendors and service providers
    <\/li>\n
  • Support IT project delivery within scope, timeline, and budget expectations
    <\/li>\n
  • Assist with development and management of operating and capital budgets
    <\/li>\n <\/ul>\n
    Required Qualifications<\/b><\/span>
    <\/h3>\n
      \n
    • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
      <\/li>\n
    • 4+ years of hands\-on technical support experience
      <\/li>\n
    • 3+ years of experience supporting end user computing environments
      <\/li>\n
    • 3+ years of leadership experience managing technical support teams
      <\/li>\n
    • Experience working in a hospital, health system, or similarly complex 24x7 environment preferred
      <\/li>\n
    • Strong customer\-service mindset with excellent communication and stakeholder engagement skills
      <\/li>\n
    • Experience with IT service management frameworks such as ITIL and\/or HDI
      <\/li>\n
    • Proven ability to manage projects, vendors, and cross\-functional initiatives
      <\/li>\n <\/ul>\n
      Preferred Qualifications<\/b><\/span>
      <\/h3>\n
        \n
      • Experience supporting clinical technologies and healthcare environments
        <\/li>\n
      • Familiarity with EHR endpoint support, barcode scanning, secure mobility solutions, and device integration
        <\/li>\n
      • Experience with single sign\-on tools such as Imprivata and tap\-and\-go workflows
        <\/li>\n
      • Knowledge of endpoint security best practices and regulatory requirements (HIPAA)
        <\/li>\n <\/ul>\n
        \n
        \n <\/div><\/span>
        Benefits<\/h3>\n
        \n Salary based on qualifications $110,000 \- $130,000
        \n <\/div><\/span>
        \n <\/body>\n<\/html>

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