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Endpoint Support Jobs (NOW HIRING)

Blue Light It LLC

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Endpoint Engineer - Microsoft 365, Intune & Endpoint Security

Boca Raton, FL · On-site

$65K - $80K/yr

Advanced (L2/3) support for Windows and Mac endpoints, Microsoft 365, user accounts, permissions, and applications * Manage and troubleshoot endpoints in Microsoft Intune: configuration profiles ...

NetCov

Endpoint Services Specialist

Manhattan, NY · On-site

$20 - $27/hr

Support application packaging and deployment processes in collaboration with the Endpoint Services Technical Leads. Primary Accountability 3: Quality Assurance & Deployment Validation * Conduct ...

BlupaceUS LLC

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Desktop Support Engineer

Kennewick, WA · On-site

$22 - $24/hr

Strong knowledge of Windows 10/11 operating systems and endpoint support. * Hands-on experience with Windows 10 to Windows 11 migrations. * Experience providing support in an enterprise environment.

AAC Inc

Endpoint Systems Administrator

Washington, DC · On-site

Supports the deployment, configuration, and day-to-day administration of endpoint management platforms including Workspace One, Intune, and Jamf. This role ensures secure, reliable management of ...

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How much do endpoint support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for endpoint support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is Endpoint Support?

Endpoint Support refers to the IT services and assistance provided for end-user devices such as laptops, desktops, tablets, and smartphones within an organization. Professionals in this role handle troubleshooting, maintenance, software installations, updates, and security for these devices. They ensure that all endpoints are functioning efficiently and securely, minimizing downtime and supporting employee productivity. Endpoint Support teams also play a key role in implementing security protocols and responding to incidents involving end-user equipment.

What are some common challenges faced by Endpoint Support professionals and how can they be addressed?

Endpoint Support professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a diverse range of devices and operating systems, and ensuring timely resolution of technical issues. To address these, it’s important to prioritize tasks efficiently, stay updated on the latest device management tools, and actively document solutions for recurring problems. Collaboration with other IT teams and clear communication with end-users can also help streamline support processes and improve overall service quality.

What is the difference between Endpoint Support vs Network Support?

AspectEndpoint SupportNetwork Support
Required CredentialsCompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user devices, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, servers
Employer & Industry UsageIT departments, tech support firmsTelecom, enterprise IT, data centers
Common Search/ComparisonFocus on user devices and hardware issuesFocus on network connectivity and infrastructure

Endpoint Support primarily deals with troubleshooting and maintaining user devices like computers, printers, and mobile devices. Network Support focuses on maintaining and troubleshooting network infrastructure such as routers, switches, and network security. While both roles require technical certifications and work within IT environments, Endpoint Support emphasizes device-specific issues, whereas Network Support centers on network connectivity and performance.

What are the key skills and qualifications needed to thrive as an Endpoint Support specialist, and why are they important?

To thrive as an Endpoint Support specialist, you need strong technical troubleshooting skills, knowledge of operating systems (Windows, macOS), and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools, ticketing systems, and antivirus or security software is essential. Excellent communication, patience, and customer service orientation are crucial for effectively assisting end users and managing high-pressure situations. These skills ensure rapid resolution of technical issues, minimize downtime, and maintain user productivity within an organization.
More about Endpoint Support jobs
What states have the most Endpoint Support jobs? States with the most job openings for Endpoint Support jobs include:
What job categories do people searching Endpoint Support jobs look for? The top searched job categories for Endpoint Support jobs are:
Endpoint Support jobs near you
Infographic showing various Endpoint Support job openings in the United States as of July 2026, with employment types broken down into 32% Locum Tenens, 59% Full Time, 1% Part Time, 3% Contract, and 5% Summer. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Endpoint Engineer - Microsoft 365, Intune & Endpoint Security

Endpoint Engineer - Microsoft 365, Intune & Endpoint Security

Blue Light It LLC

Boca Raton, FL • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

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Job description

Blue Light IT is a managed IT and cybersecurity firm in Boca Raton. We're hiring an Endpoint Engineer to own the Microsoft 365 and endpoint side of our work across Windows and Mac.
This is a hands-on Level 2/3 role with real ownership. You'll run Intune and Entra ID, drive projects and change requests to completion, handle front-line security work, and work directly with customers. It's a mix of advanced support, backend administration, and project work, not a pure ticket queue.

What you'll do

  • Advanced (L2/3) support for Windows and Mac endpoints, Microsoft 365, user accounts, permissions, and applications
  • Manage and troubleshoot endpoints in Microsoft Intune: configuration profiles, compliance policies, app deployment, enrollment
  • Administer Microsoft Entra ID and the M365 stack: Exchange Online, SharePoint, Teams, and OneDrive
  • Plan, execute, and document change requests and technical projects
  • Handle front-line security work: alert triage, phishing and endpoint investigations, account-compromise review, and customer-facing follow-up, escalating to our SOC 〔/ security partners〕 when needed
  • Maintain clear technical documentation and keep tickets moving with real follow-through
  • Identify and act on ways to improve systems, security, automation, and the customer experience

What you need

  • 5+ years in IT support, including 2+ years at the L2/3 or systems-administration level (MSP or customer-facing strongly preferred)
  • Hands-on Microsoft 365 administration, Entra ID, and Intune in a production environment
  • Strong endpoint support on both Windows and Mac (Mac fluency is required, not a nice-to-have)
  • Excellent written and verbal communication, and documentation habits that don't need chasing
  • Self-motivated and dependable: you move work forward without being managed task by task

Bonus points

  • PowerShell scripting and automation
  • Apple Business Manager and enrolling Apple devices into Intune as the MDM
  • Hands-on security tooling: 〔your actual EDR/MDR, RMM, patch and vulnerability management platforms〕
  • Experience supporting SOC workflows: alert triage, investigations, and incident response
  • Relevant Microsoft certifications (e.g. MD-102, MS-102)

What it's like here
We're a small team that takes real pride in the work and backs the people who do it well. You'll own your projects end to end, see the impact of what you fix, and have room to grow into deeper security and infrastructure work. We hold a high bar and we keep our word, to our customers and to each other.