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Senior Office 365 Support Engineer Jobs (NOW HIRING)

Merge IT

IT Support Engineer - Lubbock, TX

Lubbock, TX · On-site

Merge IT is seeking an IT Support Engineer for an enterprise-level client in Lubbock, TX. The role ... Office 365. Responsibilities : • Provide deskside support for end users including IMAC (Install ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

... Office 365, Okta • Collaborate with other regions, global support groups and Service Owners to ... Support Engineers Desired Skills and Experience Must Have • 3+ years in IT helpdesk support ...

City of Folsom

Senior Office Assistant

Folsom, CA · On-site

$57K - $73K/yr

IDEAL CANDIDATE The Waste & Recycling Division is open 365 days a year to support daily waste ... The Senior Office Assistant is expected to perform duties requiring a thorough knowledge of ...

New

Addison Group

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

... office and collaboration environments. The ideal candidate is hands-on, customer-focused, and ... Administer and support Microsoft 365 technologies and related collaboration platforms.

City of Folsom, CA

Senior Office Assistant

Folsom, CA · On-site

$57K - $73K/yr

IDEAL CANDIDATE The Waste & Recycling Division is open 365 days a year to support daily waste ... The Senior Office Assistant is expected to perform duties requiring a thorough knowledge of ...

New

Hygiena LLC

Senior Desktop Support Engineer

Camarillo, CA · On-site

$35 - $42/hr

We are seeking a Senior Desktop Support Engineer to join our IT operations team in Camarillo, CA ... Supports enterprise communication and collaboration platforms including Office 365 (Exchange, Teams ...

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Senior Office 365 Support Engineer information

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$103.3K

$159K

How much do senior office 365 support engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior office 365 support engineer in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a Senior Office 365 Support Engineer?

To thrive as a Senior Office 365 Support Engineer, you need deep expertise in Office 365 administration, troubleshooting, and migration, typically supported by relevant IT degrees or certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Experience with tools like Microsoft Exchange Online, SharePoint Online, PowerShell scripting, and Azure Active Directory is crucial. Strong analytical thinking, effective communication, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities enable swift problem resolution, smooth service delivery, and positive user experiences in enterprise environments.

What does a Senior Office 365 Support Engineer do?

A Senior Office 365 Support Engineer is responsible for providing advanced technical support and troubleshooting for Microsoft Office 365 products and services. They help organizations resolve complex issues related to Office 365 applications, email, collaboration tools, and security features. Their role often includes managing migrations, implementing best practices, and ensuring seamless operation of cloud-based productivity tools. They may also mentor junior engineers and interface with Microsoft support on escalated cases.

What are common challenges faced by Senior Office 365 Support Engineers, and how can they be addressed?

Senior Office 365 Support Engineers often encounter challenges such as managing complex tenant migrations, troubleshooting multi-factor authentication issues, and staying current with frequent platform updates. These challenges can be addressed by maintaining strong documentation habits, actively participating in knowledge-sharing within the support team, and leveraging official Microsoft resources and communities. Additionally, collaborating with other IT departments and regularly attending training sessions helps in staying ahead of new features and resolving issues more efficiently.
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Senior Office 365 Support Engineer jobs near you
Infographic showing various Senior Office 365 Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $103,264 per year, or $49.6 per hour.

IT Support Engineer - 26-10065

Compu-Vision - IT

York, PA • Hybrid

Full-time

Posted yesterday

New

Job description

IT Support Engineer

Location: Harrisburg, Pennsylvania
Duration: 9 Months
Work Arrangement: Onsite

Job Summary

We are seeking a skilled IT Support Engineer to provide enterprise-level technical support for end-user computing devices, collaboration tools, and Microsoft technologies. The ideal candidate will have extensive experience supporting Windows environments, Office 365, Microsoft Teams, mobile devices, endpoint management, and enterprise device administration using SCCM, Intune, and Active Directory.

This role will support laptops, desktops, tablets, smartphones, and collaboration technologies while ensuring endpoint security, software deployment, system maintenance, and exceptional customer service.

Key Responsibilities
  • Provide Tier 2/3 technical support for enterprise end-user devices.
  • Support Windows desktops, laptops, tablets, and mobile devices.
  • Troubleshoot hardware, software, operating system, and application issues.
  • Configure, deploy, maintain, and support Windows, iOS, and Android devices.
  • Create and maintain PowerShell scripts for automation, reporting, and system administration.
  • Support Microsoft Teams collaboration, meetings, video conferencing, and conference room technologies.
  • Install, configure, and troubleshoot Microsoft Office 365 applications.
  • Manage endpoint devices using Microsoft Endpoint Configuration Manager (SCCM).
  • Administer Microsoft Intune for Mobile Device Management (MDM) and endpoint security.
  • Configure and manage Active Directory users, groups, organizational units, and Group Policies.
  • Deploy software updates, operating system patches, and security policies.
  • Monitor endpoint compliance and implement security controls.
  • Troubleshoot browser-related issues and enterprise web applications.
  • Support remote users and hybrid work environments.
  • Document technical procedures, troubleshooting guides, and knowledge base articles.
  • Assist with endpoint lifecycle management, including deployment, upgrades, replacements, and decommissioning.
  • Work closely with infrastructure, networking, security, and application support teams.
  • Maintain accurate incident, request, and asset documentation.
  • Participate in continuous improvement initiatives to enhance IT support processes.
Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
  • Strong experience supporting Microsoft Windows operating systems in an enterprise environment.
  • Extensive experience supporting laptops, desktops, tablets, smartphones, and mobile users.
  • Experience administering Microsoft Endpoint Configuration Manager (SCCM).
  • Experience managing devices using Microsoft Intune (MDM).
  • Strong knowledge of Active Directory, including:
    • User Management
    • Group Management
    • Group Policy Administration
  • Experience supporting Microsoft Teams collaboration and conferencing.
  • Experience supporting Microsoft Office 365 applications.
  • Strong troubleshooting skills for hardware, software, operating systems, and enterprise applications.
  • Experience supporting Windows, iOS, and Android devices.
  • Experience creating PowerShell scripts for automation and reporting.
  • Excellent documentation, communication, and customer service skills.
Preferred Qualifications
  • Experience supporting enterprise conference room technologies.
  • Experience with endpoint security and compliance management.
  • Knowledge of software deployment and patch management.
  • Experience supporting hybrid and remote work environments.
  • Familiarity with enterprise IT service management (ITSM) processes.
  • Experience with automation and scripting beyond PowerShell.
  • Microsoft certifications related to Windows, Microsoft 365, Endpoint Management, or Azure are a plus.
Technical Skills
  • Microsoft Windows
  • Windows 10/11
  • Microsoft Office 365
  • Microsoft Teams
  • SCCM (Microsoft Endpoint Configuration Manager)
  • Microsoft Intune
  • Mobile Device Management (MDM)
  • Active Directory
  • Group Policy (GPO)
  • PowerShell
  • VBScript
  • Endpoint Management
  • Software Deployment
  • Patch Management
  • Windows Administration
  • iOS Support
  • Android Support
  • Laptop Support
  • Desktop Support
  • Tablet Support
  • Mobile Device Support
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Web Browser Support
  • Enterprise Device Management
  • Endpoint Security
Core Competencies
  • Technical Support
  • Desktop Support
  • Endpoint Administration
  • System Troubleshooting
  • Customer Service
  • Process Improvement
  • Automation
  • Documentation
  • Communication
  • Problem Solving
  • Collaboration
  • Time Management
  • Attention to Detail
  • Analytical Thinking
  • Continuous Learning