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Desktop Support Engineer Iii Jobs (NOW HIRING)

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... Collaborate with Level 3 teams on system maintenance, upgrades, and improvements. * Support VOIP ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer - Boston Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and ...

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The Desktop Support Engineer 1 provides advanced desktop and endpoint support for end users at the Kwik Trip ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

This is a Desktop Engineer role for the Stamford location - Onsite Top 3 skills: • Intune/MECM ... supporting enterprise apps (e.g., Trading floor, Bloomberg, add-ins, trading tools)

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Desktop Support Engineer Iii information

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How much do desktop support engineer iii jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for desktop support engineer iii in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Engineer Iii vs Desktop Support Engineer Ii?

AspectDesktop Support Engineer IiiDesktop Support Engineer Ii
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (required), Network+ (preferred)
Work EnvironmentAdvanced support in corporate or enterprise settings, handling complex issuesBasic to intermediate support, troubleshooting common hardware/software problems
ResponsibilitiesResolving complex technical issues, mentoring junior staff, managing escalationsHandling routine support requests, basic troubleshooting, user assistance

Desktop Support Engineer Iii typically handles more complex technical problems, requires advanced certifications, and may mentor junior staff. Desktop Support Engineer Ii focuses on routine support tasks and basic troubleshooting. The Iii role is more specialized and often found in larger organizations with complex IT environments.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with experience, advanced skills, and in high-demand industries like technology or finance. Executive or lead engineering roles often include such compensation levels, particularly with bonuses and stock options.

What is L1 L2 L3 support engineer?

A Desktop Support Engineer III typically works at the L3 support level, handling complex technical issues that require advanced troubleshooting, often involving hardware, software, and network problems. L1 support involves basic issue resolution and customer service, L2 handles more in-depth technical problems, and L3 provides expert-level support, often collaborating with development teams or performing root cause analysis. These levels help organize support responsibilities and ensure efficient problem resolution in IT environments.

What is a Level 3 help desk job description?

A Level 3 help desk technician, often part of a support team, handles complex technical issues that cannot be resolved by lower support levels. They troubleshoot advanced hardware and software problems, provide in-depth technical assistance, and may collaborate with engineering teams; strong knowledge of operating systems, networking, and remote support tools is essential.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer III, and why are they important?

To thrive as a Desktop Support Engineer III, you need advanced troubleshooting skills, in-depth knowledge of operating systems, hardware, and networking, typically supported by a bachelor's degree or equivalent experience. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL are commonly required. Strong communication, problem-solving abilities, and a customer-focused mindset set top performers apart. These skills ensure timely resolution of technical issues, minimize downtime, and maintain high user satisfaction in complex IT environments.

What are some common challenges faced by a Desktop Support Engineer III, and how can they be addressed?

Desktop Support Engineer III professionals often encounter challenges such as managing complex technical issues, balancing multiple high-priority requests, and supporting a diverse range of hardware and software environments. Addressing these challenges typically involves strong troubleshooting skills, effective time management, and clear communication with users and team members. Proactively documenting solutions and collaborating closely with other IT departments can also streamline workflows and prevent recurring problems.

What does a Desktop Support Engineer III do?

A Desktop Support Engineer III is an experienced IT professional responsible for resolving complex technical issues related to computers, software, and network systems within an organization. They provide advanced troubleshooting, oversee system upgrades, and mentor junior support staff. In addition, they often handle escalated support tickets, ensure security compliance, and may assist with training end-users on new technologies. Their role is crucial in maintaining the productivity and efficiency of a company's IT infrastructure.

What is the highest salary of a desktop support engineer?

The highest salary for a Desktop Support Engineer III can reach around $80,000 to $100,000 annually, depending on experience, certifications, and location. Senior roles with advanced skills in troubleshooting, network support, and familiarity with tools like Windows Server or Active Directory tend to command higher pay. Salary ranges vary based on industry demand and organizational size.
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What cities are hiring for Desktop Support Engineer Iii jobs? Cities with the most Desktop Support Engineer Iii job openings:
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Desktop Support Engineer Iii jobs near you
Infographic showing various Desktop Support Engineer Iii job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.
Desktop Support Engineer

Desktop Support Engineer

Procom Consultants Group

West Bridgewater, MA

Contractor

Posted 16 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA

Desktop Support Engineer Job Details

3-5 years industry hardware and software experience with Dell, HP and Lenovo laptops and desktops 1-2 years' experience with local and network printers including HP and Xerox Software Support experience with Microsoft: o Windows OS 7/8/10 o Windows Office Suite, Visio, Project, Exchange (Mail) Software Support experience with Adobe, Java and others Excellent communication skills - both written and verbal Excellent diagnostic and troubleshooting skills Familiar with Conference Room hardware - projector and white board Familiar with patching and resolving network issues, mapping network printers One industry certification is requested (A+, Net+, MCP)

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

4+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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