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Api Support Engineer Jobs (NOW HIRING)

3ds

API Support Engineer

Waltham, MA · On-site

Role Description & Responsibilities Dassault Systèmes is seeking a Software Engineer, SOLIDWORKS API Support to join the SOLIDWORKS API Support group within our Research & Development organization.

New

Astra

API Support Specialist

$70K - $90K/yr

The Role We're looking for an API Support Specialist to join our Integrations team as we scale our ... Prior experience at a payments, fintech, or developer-tools company * Experience with support ...

Interactive Brokers

API Support Analyst I

Chicago, IL · On-site

$65K - $75K/yr

As a Level 1 API Support Analyst at Interactive Brokers (IBKR), you will be the first point of ... Basic understanding of programming concepts and what coding entails * Excellent written and verbal ...

HAN IT Staffing Inc.

Production Support

Buffalo, NY · On-site

$40.75 - $53/hr

API Support Engineers * ServiceNow Analysts * Dynatrace Monitoring Specialists * DevOps Engineers (GitLab/Artifactory) * SQL/Oracle Support Engineers * Application Security Analysts * Release ...

Qualys

Technical Support Engineer

Raleigh, NC

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance ... Systems Management experience (KACE, GPO deployments) Previous API support and Regex knowledge.

Qualys

Technical Support Engineer

Raleigh, NC · On-site

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance ... API support and Regex knowledge. • Scripting experience (Bash, Python) • Knowledge of major web ...

The Trade Desk

Support Engineer

Los Angeles, CA · On-site

We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...

New

The Trade Desk

Support Engineer

Los Angeles, CA

We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...

Qualys

Technical Support Engineer

Raleigh, NC

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major ...

Kombo

Developer Support Engineer (NYC)

New York, NY · On-site

$151K/yr

DR Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We're looking for a Technical Support ...

Lithic

Technical Support Lead

New York, NY · On-site

$125K - $215K/yr

You will troubleshoot complex API integrations by reading logs and querying data with SQL, partner with Product and Engineering on escalations, and directly manage a small team of mid-level Support ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain ... Troubleshoot complex API, authentication, CI/CD, and front-end implementation issues. * Partner ...

Anthropic

Support Engineer

San Francisco, CA · On-site

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Become an expert in all Anthropic products across the API, Claude for Enterprise, and Claude Code ...

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How much do api support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for api support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an api support engineer?

An API Support Engineer is responsible for assisting developers and customers in integrating, troubleshooting, and optimizing API usage. They diagnose technical issues, provide solutions, and work closely with engineering teams to resolve bugs or improve API performance. Their role requires strong problem-solving skills, knowledge of RESTful APIs, authentication methods, and programming languages like Python or JavaScript. Additionally, they may create documentation, FAQs, and tutorials to enhance the developer experience.

What does an api support engineer do?

As an API Support Engineer, your day typically involves investigating and resolving technical issues raised by clients, monitoring API performance, and collaborating closely with development and product teams to escalate and address more complex problems. You may spend time writing scripts or testing APIs to verify reported issues, as well as updating technical documentation or knowledge bases to help clients self-serve. In addition to direct customer support, you'll often participate in team meetings to discuss trends, share insights, and contribute to process improvements. This mix of technical troubleshooting, communication, and teamwork keeps the role dynamic and rewarding.

What are the key skills and qualifications needed to thrive as an api support engineer?

To thrive as an API Support Engineer, you need a strong understanding of API protocols (REST, SOAP), programming/scripting skills (such as Python or JavaScript), and experience with troubleshooting and debugging. Familiarity with tools like Postman, API gateways, and ticketing systems, as well as relevant certifications like AWS Certified Developer or API-specific courses, is highly beneficial. Excellent problem-solving abilities, clear written and verbal communication, and a customer-focused attitude distinguish top performers. These competencies ensure effective technical support, smooth integration experiences for clients, and strong collaboration with internal engineering teams.

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Api Support Engineer jobs near you
Infographic showing various Api Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

API Support Engineer

3ds

Waltham, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Role Description & Responsibilities
Dassault Systèmes is seeking a Software Engineer, SOLIDWORKS API Support to join the SOLIDWORKS API Support group within our Research & Development organization. In this role, you will work closely with customers, partners, and resellers to support the development of solutions leveraging APIs across the SOLIDWORKS product portfolio.
You will combine software development, debugging, technical problem-solving, and customer collaboration to help identify and resolve API-related issues while also contributing to the continued improvement of SOLIDWORKS API capabilities.
Key Responsibilities:
  • Provide technical support to partners, resellers, and customers developing solutions using SOLIDWORKS APIs.
  • Troubleshoot and debug SOLIDWORKS and partner-developed source code to identify, diagnose, and resolve technical issues.
  • Investigate reported software problems and document findings in sufficient detail for internal development teams to reproduce and correct issues.
  • Validate software fixes to ensure reported problems are resolved without introducing issues in other areas of functionality.
  • Document technical solutions and best practices for publication within the SOLIDWORKS Knowledge Base.
  • Collaborate with customers and internal stakeholders to identify opportunities for new or enhanced API functionality.
  • Evaluate and prioritize API enhancement ideas based on technical feasibility and customer value.
  • Develop detailed technical specifications for selected API enhancements in collaboration with key stakeholders.
  • Create and execute test plans for new and enhanced API functionality.
  • Develop sample applications and code examples demonstrating proper use of existing and newly developed APIs.
  • Review and validate online Help and technical documentation for SOLIDWORKS APIs.
  • Collaborate within the software development team to meet project milestones and deliver high-quality solutions.

Qualifications
  • Bachelor's degree in Computer Science, Mechanical Engineering, Software Engineering, or a related technical discipline required; Master's degree or PhD preferred.
  • 3-6 years of relevant work experience
  • Strong programming knowledge with C++.
  • Working knowledge of MFC and COM technologies.
  • Experience with C#, Visual Basic (VB), .NET Framework, OLE, and/or ActiveX is preferred.
  • Strong understanding of object-oriented programming, software development concepts, and application architecture.
  • Experience developing, integrating, or supporting APIs, SDKs, or software applications.
  • Strong debugging and troubleshooting skills with the ability to analyze complex software issues.
  • Experience with CAD, engineering software, or SOLIDWORKS is highly preferred.
  • Ability to understand existing source code and investigate issues across multiple areas of an application.
  • Strong written and verbal communication skills with the ability to communicate technical concepts clearly to customers, partners, and internal teams.
  • Strong analytical and problem-solving skills with excellent attention to detail.
  • Ability to work collaboratively within a software development and R&D environment.
  • Self-motivated with the ability to manage priorities and contribute toward aggressive project milestones.

Inclusion statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.
Compensation & Benefits
Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.
Salary Pay Transparency
Compensation for the role will be commensurate with experience. The total expected compensation range will be between $130000 and $155000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.

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