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Api Support Engineer Jobs (NOW HIRING)

Purple Drive

PHP Support Engineer

Raleigh, NC

Hi PHP Support Engineer Role Descriptions: • PHP Support Engineer • Hands-on PHP engineer ... Debug and support RESTful API integrations and third-party service connections • Documentation:

Interactive Brokers

API Support Analyst I

Chicago, IL · Hybrid

$67K - $75K/yr

As a Level 1 API Support Analyst at Interactive Brokers (IBKR), you will be the first point of ... Basic understanding of programming concepts and what coding entails * Excellent written and verbal ...

Interactive Brokers

API Support Analyst I

Chicago, IL · Hybrid

$67K - $75K/yr

As a Level 1 API Support Analyst at Interactive Brokers (IBKR), you will be the first point of ... Basic understanding of programming concepts and what coding entails * Excellent written and verbal ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is ... Previous API support and Regex knowledge. Scripting experience (Bash, Python) Knowledge of major ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is ... Previous API support and Regex knowledge. Scripting experience (Bash, Python) Knowledge of major ...

Interactive Brokers

API Support Analyst I

Chicago, IL · On-site

$67K - $75K/yr

As a Level 1 API Support Analyst at Interactive Brokers (IBKR), you will be the first point of ... Basic understanding of programming concepts and what coding entails * Excellent written and verbal ...

Envoy

Support Engineer

Austin, TX · On-site

They are seeking a Support Engineer to identify and solve technical challenges for customers and ... an API expert: Become the primary go-to person for Envoy's developer APIs--ensuring smooth ...

New

Kombo

Technical Support Engineer

New York, NY · On-site

DR Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We're looking for a Technical Support ...

Lithic

Technical Support Lead

New York, NY · On-site

$125K - $215K/yr

You will troubleshoot complex API integrations by reading logs and querying data with SQL, partner with Product and Engineering on escalations, and directly manage a small team of mid-level Support ...

Scan source

Junior API Developer

Greenville, SC · On-site

$70K - $80K/yr

Support the design and implementation of API interfaces under the guidance of senior developers. * Help maintain and monitor an AWS-based API gateway. * Contribute to the documentation of APIs and ...

Cypress HCM

Technical Support Engineer

San Francisco, CA · On-site

$39.21 - $44.13/hr

Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical ... Serve as the primary point of contact for customers and partners seeking support with API ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain ... Troubleshoot complex API, authentication, CI/CD, and front-end implementation issues. * Partner ...

Wise

Technical Support Engineer

Austin, TX · On-site

Support our enterprise API customers across email, chat, phone, and video conferencing, jumping in to resolve critical issues in real-time. * Technical Deep-Diving: Develop a deep expertise in Wise ...

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application ... Understanding of various International Standards relating to ball valves preferred, such as API 6A ...

Anthropic

Support Engineer

San Francisco, CA · On-site

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Become an expert in all Anthropic products across the API, Claude for Enterprise, and Claude Code ...

Fivetran

Customer Support Engineer

Denver, CO · Hybrid

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

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How much do api support engineer jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for api support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What engineers make $500,000?

Senior engineers in specialized fields such as software, data, or systems engineering can earn $500,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries like technology or finance. Executive or lead engineering roles often include compensation packages that reach or exceed this level, particularly when including bonuses and stock options.

What are the key skills and qualifications needed to thrive in the Api Support Engineer position, and why are they important?

To thrive as an API Support Engineer, you need a strong understanding of API protocols (REST, SOAP), programming/scripting skills (such as Python or JavaScript), and experience with troubleshooting and debugging. Familiarity with tools like Postman, API gateways, and ticketing systems, as well as relevant certifications like AWS Certified Developer or API-specific courses, is highly beneficial. Excellent problem-solving abilities, clear written and verbal communication, and a customer-focused attitude distinguish top performers. These competencies ensure effective technical support, smooth integration experiences for clients, and strong collaboration with internal engineering teams.

What is an API support engineer?

An API support engineer is responsible for assisting developers and users with the integration, troubleshooting, and maintenance of application programming interfaces (APIs). They often analyze API issues, provide technical guidance, and work with development teams to ensure smooth API functionality, typically using tools like API documentation and monitoring platforms.

What does a typical day look like for an API Support Engineer?

As an API Support Engineer, your day typically involves investigating and resolving technical issues raised by clients, monitoring API performance, and collaborating closely with development and product teams to escalate and address more complex problems. You may spend time writing scripts or testing APIs to verify reported issues, as well as updating technical documentation or knowledge bases to help clients self-serve. In addition to direct customer support, you'll often participate in team meetings to discuss trends, share insights, and contribute to process improvements. This mix of technical troubleshooting, communication, and teamwork keeps the role dynamic and rewarding.

What is an API Support Engineer job?

An API Support Engineer is responsible for assisting developers and customers in integrating, troubleshooting, and optimizing API usage. They diagnose technical issues, provide solutions, and work closely with engineering teams to resolve bugs or improve API performance. Their role requires strong problem-solving skills, knowledge of RESTful APIs, authentication methods, and programming languages like Python or JavaScript. Additionally, they may create documentation, FAQs, and tutorials to enhance the developer experience.

How much do API engineers make?

API support engineers typically earn between $70,000 and $120,000 annually, depending on experience, location, and industry. Skilled professionals with knowledge of REST, SOAP, and API management tools tend to command higher salaries, especially in tech hubs or companies requiring advanced integration skills.

What does an API engineer do?

An API Support Engineer is responsible for maintaining, troubleshooting, and optimizing application programming interfaces (APIs) to ensure seamless data exchange between software systems. They often work with developers to resolve issues, document API functionalities, and may use tools like Postman or Swagger to test and monitor APIs. Strong knowledge of programming languages, API protocols, and security practices is essential for this role.
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Api Support Engineer jobs near you
Infographic showing various Api Support Engineer job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 93% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

PHP Support Engineer

Purple Drive Technologies LLC

Raleigh, NC

Other

Posted 8 days ago

Job description

Hi

PHP Support Engineer

Role Descriptions:
PHP Support Engineer
Hands-on PHP engineer providing production support, bug resolution, and performance optimization for web applications. Acts as the technical bridge between engineering and operations - owning issue triage, root cause analysis, and timely fixes in live environments.
Key Responsibilities
Production Support: Monitor, triage, and resolve PHP application issues across production environments within defined SLAs
Aware of Web Application Development Lifecycle
Bug Fixes & Patches: Diagnose and fix defects in PHP codebases; deploy hotfixes with minimal downtime
Knowledge of tools: Splunk, Tableau
Root Cause Analysis: Investigate recurring failures, document findings, and implement permanent solutions
Code Review & Quality: Review PHP code for bugs, security vulnerabilities, and performance bottlenecks
Database Support: Write and optimize SQL queries; troubleshoot database-related application issues (MySQL / PostgreSQL)
API Support: Debug and support RESTful API integrations and third-party service connections
Documentation: Maintain runbooks, incident logs, and known-error knowledge base

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