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Api Support Engineer Jobs (NOW HIRING)

TicketManager

Software Support Engineer

Calabasas, CA · On-site

The Software Support Engineer will be a key member of the Technology team, responsible for developing and maintaining web applications and supporting API development. Responsibilities : • Develop ...

Writer

Support engineer

New York, NY · On-site

$112K - $167K/yr

As a senior support engineer, your top priority is helping our developer personas and technical ... Possess strong skills in RESTful API debugging, integration, and usage to troubleshoot complex ...

Zuma

Support Engineer

San Francisco, CA · On-site +1

The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ... Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and ...

Zuma

Support Engineer

San Francisco, CA · Remote

The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ... Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and ...

Zuma

Support Engineer

Mundelein, IL · Remote

The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ... Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and ...

Fivetran

Customer Support Engineer

Denver, CO · On-site

$80K - $96K/yr

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

Fivetran

Customer Support Engineer

Oakland, CA · On-site

$80K - $96K/yr

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

ITENTIAL LLC

Product Support Engineer

Itential is seeking a Product Support Engineer to join our Customer Success organization as part of ... Familiarity with backend and web technologies, including Node.js and API-driven architectures.

Audacy, Inc.

Technical Support Engineer

Vancouver, WA · On-site

$80K - $90K/yr

Technical Support Engineer Department: Corporate Digital Reporting To: Director, Amperwave ... Work with web-related technologies, basic JavaScripting, API troubleshooting and more. * Assist as ...

Audacy, Inc.

Technical Support Engineer

Philadelphia, PA · On-site

$80K - $90K/yr

Technical Support Engineer Department: Corporate Digital Reporting To: Director, Amperwave ... Work with web-related technologies, basic JavaScripting, API troubleshooting and more. * Assist as ...

Audacy, Inc.

Technical Support Engineer

Philadelphia, PA · On-site

$80K - $90K/yr

Technical Support Engineer Department: Corporate Digital Reporting To: Director, Amperwave ... Work with web-related technologies, basic JavaScripting, API troubleshooting and more. * Assist as ...

WellSky

Support Engineer - Operations

Overland Park, KS · On-site

The Support Engineer is responsible for troubleshooting and resolving complex application support ... API and associated maintenance. • Ability to scope, adopt and deploy new to market technology in ...

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How much do api support engineer jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for api support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What engineers make $500,000?

Senior engineers in specialized fields such as software, data, or systems engineering can earn $500,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries like technology or finance. Executive or lead engineering roles often include compensation packages that reach or exceed this level, particularly when including bonuses and stock options.

What are the key skills and qualifications needed to thrive in the Api Support Engineer position, and why are they important?

To thrive as an API Support Engineer, you need a strong understanding of API protocols (REST, SOAP), programming/scripting skills (such as Python or JavaScript), and experience with troubleshooting and debugging. Familiarity with tools like Postman, API gateways, and ticketing systems, as well as relevant certifications like AWS Certified Developer or API-specific courses, is highly beneficial. Excellent problem-solving abilities, clear written and verbal communication, and a customer-focused attitude distinguish top performers. These competencies ensure effective technical support, smooth integration experiences for clients, and strong collaboration with internal engineering teams.

What is an API support engineer?

An API support engineer is responsible for assisting developers and users with the integration, troubleshooting, and maintenance of application programming interfaces (APIs). They often analyze API issues, provide technical guidance, and work with development teams to ensure smooth API functionality, typically using tools like API documentation and monitoring platforms.

What does a typical day look like for an API Support Engineer?

As an API Support Engineer, your day typically involves investigating and resolving technical issues raised by clients, monitoring API performance, and collaborating closely with development and product teams to escalate and address more complex problems. You may spend time writing scripts or testing APIs to verify reported issues, as well as updating technical documentation or knowledge bases to help clients self-serve. In addition to direct customer support, you'll often participate in team meetings to discuss trends, share insights, and contribute to process improvements. This mix of technical troubleshooting, communication, and teamwork keeps the role dynamic and rewarding.

What is an API Support Engineer job?

An API Support Engineer is responsible for assisting developers and customers in integrating, troubleshooting, and optimizing API usage. They diagnose technical issues, provide solutions, and work closely with engineering teams to resolve bugs or improve API performance. Their role requires strong problem-solving skills, knowledge of RESTful APIs, authentication methods, and programming languages like Python or JavaScript. Additionally, they may create documentation, FAQs, and tutorials to enhance the developer experience.

How much do API engineers make?

API support engineers typically earn between $70,000 and $120,000 annually, depending on experience, location, and industry. Skilled professionals with knowledge of REST, SOAP, and API management tools tend to command higher salaries, especially in tech hubs or companies requiring advanced integration skills.

What does an API engineer do?

An API Support Engineer is responsible for maintaining, troubleshooting, and optimizing application programming interfaces (APIs) to ensure seamless data exchange between software systems. They often work with developers to resolve issues, document API functionalities, and may use tools like Postman or Swagger to test and monitor APIs. Strong knowledge of programming languages, API protocols, and security practices is essential for this role.
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Api Support Engineer jobs near you
Infographic showing various Api Support Engineer job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 93% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Software Support Engineer

Software Support Engineer

TicketManager

Calabasas, CA • On-site

Full-time

Posted 23 days ago

Job description

Job Summary:
TicketManager is an enterprise platform that helps companies manage live event tickets and hospitality. The Software Support Engineer will be a key member of the Technology team, responsible for developing and maintaining web applications and supporting API development.
Responsibilities:
• Develop and maintain web-based application on AWS, using Node.js, PHP, and Java
• REST API development on our External and Internal APIs
• Respond to requests and questions about how our application works, including verification and debugging for features and functionality.
• Work through the entire web application development life cycle right from requirements to delivery and post launch support
• Tackle a wide variety of coding problems throughout the stack, including learning new languages and design patterns
• Keep abreast of new trends and best practices in web development
• Need to work in office; be available during regular hours as well as off-hours availability depending on project needs
Qualifications:
Required:
• Bachelor's Degree Required, MS in Computer Science Engineering, MIS or relevant field is preferred
• 3+ years of frontend and backend application development experience
• In depth knowledge of Node.js
• Advanced experience with MySQL or similar relational databases
• Hands-on experience with SQL schema design, and Design Patterns desirable
• Hands-on experience using Git, Github, or other similar source code version control systems
• Experience with AWS, GCP, or Azure
• Experience using GenAI tools such as Cursor, Copilot for coding and writing test code.
• An understanding of JavaScript fundamentals including DOM manipulation
• Creative and efficient problem solver
• Excellent interpersonal, organizational, verbal, and written communication skills with the ability to explain complex technical topics to management and non-technical audiences
Preferred:
• MS in Computer Science Engineering, MIS or relevant field
• Hands-on experience with SQL schema design, and Design Patterns desirable
• Preferred knowledge of the following: Angular, Elasticsearch/OpenSearch, Single-page Application patterns and techniques
• Experience with one of the following is a plus, but not required: Object-oriented PHP with Symfony or similar PHP Frameworks, Salesforce(.com) Development, Java
Company:
TicketManager is Where Tickets Mean Business. Founded in 2007, the company is headquartered in Calabasas, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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