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Aws Support Engineer Jobs (NOW HIRING)

Ingrammicro

Sr AWS Technical Support Engineer

Buffalo, NY · Hybrid

$110K - $130K/yr

We are looking for a Senior AWS Support Engineer to join our global support team. This role is ideal for someone with a strong background in technical support or service desk environments who is ...

Judge Group, Inc.

AWS Support Engineering Lead

Tustin, CA · On-site

$120K - $130K/yr

... Engineer to provide operational support for cloud-hosted applications and infrastructure on AWS. The candidate will be responsible for monitoring, incident management, troubleshooting, and ensuring ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Job Title- Support Engineer Project Location - Rockville, MD or Tysons Corner, VA - Hybrid Duration ... Solid understanding of AWS ecosystem (EC2, ECS, S3, RDS, Aurora, Lambda) * Hands-on experience with ...

Wave Welcome

Cloud Support Engineer

Clinton, MD · On-site

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to our customers, diagnosing and troubleshooting our AWS hosting environment and supporting clients with ...

Amazon

Senior Solutions Architect, AWS Plus Team

Seattle, WA · Hybrid

$73.75 - $96.75/hr

AWS Plus is a specialized account team within AWS that supports Amazon's own business units as ... A day in the life You'll work directly with the engineering teams behind one of Amazon's businesses ...

Amazon

Senior Solutions Architect, AWS Plus Team

Seattle, WA · Hybrid

$73.75 - $96.75/hr

AWS Plus is a specialized account team within AWS that supports Amazon's own business units as ... A day in the life You'll work directly with the engineering teams behind one of Amazon's businesses ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

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Aws Support Engineer information

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How much do aws support engineer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for aws support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the most common challenges faced by AWS Support Engineers, and how can new hires prepare for them?

AWS Support Engineers often encounter challenges such as quickly diagnosing complex cloud infrastructure issues, keeping up with rapidly evolving AWS services, and effectively communicating technical solutions to customers of varying expertise. New hires can best prepare by building a strong foundation in core AWS services, practicing troubleshooting scenarios, and developing clear, customer-focused communication skills. Proactively engaging with AWS documentation and participating in knowledge-sharing within the support team also greatly enhances problem-solving efficiency and professional growth.

What are AWS Support Engineers?

AWS Support Engineers are IT professionals who provide technical assistance and troubleshooting for Amazon Web Services (AWS) products and services. They help customers resolve issues related to cloud infrastructure, networking, security, and application deployment on AWS. Their role often involves diagnosing problems, guiding customers through best practices, and escalating complex cases to specialized teams when necessary. AWS Support Engineers play a key role in ensuring customer satisfaction and the smooth operation of cloud-based solutions.

What are the key skills and qualifications needed to thrive as an AWS Support Engineer, and why are they important?

To thrive as an AWS Support Engineer, you need a solid understanding of cloud computing concepts, AWS services, networking, and troubleshooting, often supported by a degree in computer science or related fields. Familiarity with AWS management tools, monitoring systems, scripting languages, and certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator is highly beneficial. Strong problem-solving skills, effective communication, and a customer-centric approach are vital soft skills for this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and the reliable operation of cloud-based environments.

What is the difference between Aws Support Engineer vs Cloud Support Specialist?

AspectAws Support EngineerCloud Support Specialist
CertificationsAWS Certified Solutions Architect, AWS Certified SysOps AdministratorOften similar certifications, including AWS certifications or vendor-specific cloud certifications
Work EnvironmentCustomer support, troubleshooting, and technical assistance for AWS servicesProviding technical support for cloud platforms, often across multiple providers
Employer & IndustryPrimarily in cloud service providers, tech companies, and AWS partnersIn various industries using cloud services, including IT, finance, and healthcare

The AWS Support Engineer focuses specifically on supporting AWS cloud services, troubleshooting issues, and assisting clients with AWS solutions. In contrast, a Cloud Support Specialist may work across multiple cloud platforms, offering broader support but with less specialization in AWS. Both roles require technical expertise and certifications, but the AWS Support Engineer is more specialized in AWS environments.

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What cities are hiring for Aws Support Engineer jobs? Cities with the most Aws Support Engineer job openings:
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Aws Support Engineer jobs near you
Infographic showing various Aws Support Engineer job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 89% Full Time, 1% Part Time, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

AWS Support Analyst

ConglomerateIT LLC

California Hot Springs, CA • Remote

Contractor

Re-posted 5 days ago

Job description

Job Title: AWS Support Analyst

Location: California (Remote)

Required Qualifications

  • Bachelor's degree with 6+ years of overall IT experience

  • Must hold a current AWS Certified CloudOps Engineer – Associate certification

  • Candidates with an AWS Associate-level certification (such as AWS Certified Support Engineer – Associate or equivalent) are also encouraged to apply

Key Responsibilities

  • Monitor, troubleshoot, configure, and maintain AWS cloud infrastructure

  • Support and manage AWS Connect telephony integrations

  • Work with API integrations and bridges connecting AWS Connect to CRM and ITSM platforms such as:

    • Salesforce

    • ServiceNow

  • Ensure seamless connectivity and operational stability of cloud-based communication solutions

Preferred Skills

  • Hands-on experience with AWS Connect administration and troubleshooting

  • Experience integrating AWS services with Salesforce and ServiceNow

  • Strong understanding of cloud operations, incident resolution, and API-based integrations

Founded in 2014, ConglomerateIT is a global leader in delivering innovative IT solutions and services. Headquartered in the USA with a presence in the UK, Canada, and India, we specialize in offering industry-leading expertise and cutting-edge products that help our clients maximize their technological investments. Our focus on best-in-class solutions, a highly knowledgeable team, and proactive talent mapping ensure we remain at the forefront of the IT industry.

ConglomerateIT is driven by our Center for Excellence and Innovation, an initiative dedicated to keeping us ahead in a rapidly evolving technology landscape. We understand that building strong relationships is key to our success, and this commitment has enabled us to partner with Fortune 500 companies and leading system integrators worldwide. Our ability to provide local talent on a global scale ensures that we can meet the contingent project requirements of our clients efficiently and effectively.