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Aws Support Engineer Jobs (NOW HIRING)

Ingrammicro

Sr AWS Technical Support Engineer

Buffalo, NY · Hybrid

$110K - $130K/yr

We are looking for a Senior AWS Support Engineer to join our global support team. This role is ideal for someone with a strong background in technical support or service desk environments who is ...

TEKsystems

AWS Support

Dallas, TX · On-site

$35/hr

Security Engineers will help develop policies and assist development teams in implementing ... Azure, AWS) • Web Application Firewall experience • Experience with a wide variety of ...

TEKsystems

AWS Support

Dallas, TX

$35/hr

Security Engineers will help develop policies and assist development teams in implementing ... Azure, AWS) • Web Application Firewall experience • Experience with a wide variety of ...

LPL Financial

VP, AWS Support

Fort Mill, SC · On-site

The Support team is the human face of CCOE for every engineering team that consumes our AWS landing zone - and at our scale, 'support' is a relentless, automation-first operations function, not a ...

LPL Financial

VP, AWS Support

Fort Mill, SC

The Support team is the human face of CCOE for every engineering team that consumes our AWS landing zone - and at our scale, 'support' is a relentless, automation-first operations function, not a ...

LPL Financial

VP, AWS Support

Austin, TX

The Support team is the human face of CCOE for every engineering team that consumes our AWS landing zone - and at our scale, 'support' is a relentless, automation-first operations function, not a ...

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Aws Support Engineer information

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How much do aws support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for aws support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an AWS Support Engineer?

AWS Support Engineers are IT professionals who provide technical assistance and troubleshooting for Amazon Web Services (AWS) products and services. They help customers resolve issues related to cloud infrastructure, networking, security, and application deployment on AWS. Their role often involves diagnosing problems, guiding customers through best practices, and escalating complex cases to specialized teams when necessary. AWS Support Engineers play a key role in ensuring customer satisfaction and the smooth operation of cloud-based solutions.

What are the key skills and qualifications needed to thrive as an AWS Support Engineer, and why are they important?

To thrive as an AWS Support Engineer, you need a solid understanding of cloud computing concepts, AWS services, networking, and troubleshooting, often supported by a degree in computer science or related fields. Familiarity with AWS management tools, monitoring systems, scripting languages, and certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator is highly beneficial. Strong problem-solving skills, effective communication, and a customer-centric approach are vital soft skills for this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and the reliable operation of cloud-based environments.

What are the most common challenges faced by AWS Support Engineers, and how can new hires prepare for them?

AWS Support Engineers often encounter challenges such as quickly diagnosing complex cloud infrastructure issues, keeping up with rapidly evolving AWS services, and effectively communicating technical solutions to customers of varying expertise. New hires can best prepare by building a strong foundation in core AWS services, practicing troubleshooting scenarios, and developing clear, customer-focused communication skills. Proactively engaging with AWS documentation and participating in knowledge-sharing within the support team also greatly enhances problem-solving efficiency and professional growth.

What is the difference between Aws Support Engineer vs Cloud Support Specialist?

AspectAws Support EngineerCloud Support Specialist
CertificationsAWS Certified Solutions Architect, AWS Certified SysOps AdministratorOften similar certifications, including AWS certifications or vendor-specific cloud certifications
Work EnvironmentCustomer support, troubleshooting, and technical assistance for AWS servicesProviding technical support for cloud platforms, often across multiple providers
Employer & IndustryPrimarily in cloud service providers, tech companies, and AWS partnersIn various industries using cloud services, including IT, finance, and healthcare

The AWS Support Engineer focuses specifically on supporting AWS cloud services, troubleshooting issues, and assisting clients with AWS solutions. In contrast, a Cloud Support Specialist may work across multiple cloud platforms, offering broader support but with less specialization in AWS. Both roles require technical expertise and certifications, but the AWS Support Engineer is more specialized in AWS environments.

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Aws Support Engineer jobs near you
Infographic showing various Aws Support Engineer job openings in the United States as of September 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

JAVA and AWS Support Engineer Lead

Whiteland, IN • On-site

Info Way Solutions
IT Services • 51 - 200 employees
Learn more about Info Way Solutionsexternal

Full-time

Re-posted 16 days ago

Job description

Job Summary:
Info Way Solutions is seeking a highly skilled JAVA and AWS Support Engineer Lead to join their team for a 6+ month contract in Whiteland, IN. The role involves leading Java-based applications and AWS cloud services support, troubleshooting complex technical issues, and collaborating with cross-functional teams to enhance system performance.
Responsibilities:
• Lead and manage Java-based applications and AWS cloud services support.
• Troubleshoot and resolve complex technical issues related to Java applications and AWS infrastructure.
• Design, develop, and optimize software solutions using Java, AWS Lambda, RDS, and other AWS services.
• Implement and maintain Spring Web Flow Framework for smooth application workflows.
• Work with blockchain technology to develop secure and transparent solutions.
• Perform database design and development, ensuring high performance and reliability.
• Process and handle JSON-based data exchanges efficiently.
• Collaborate with cross-functional teams to improve system scalability and performance.
• Provide technical leadership and mentorship to junior team members.
• Ensure best practices in software development, security, and cloud operations.
Qualifications:
Required:
• strong expertise in Java development
• expertise in AWS services
• experience with Spring Web Flow Framework
• experience in blockchain
• experience in database design
• experience in JSON processing
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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