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Aws Cloud Support Engineer Jobs (NOW HIRING)

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Cloud Support Engineer

Clinton, MD · On-site

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to our customers, diagnosing and troubleshooting our AWS hosting environment and supporting clients with ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Cloud Support Engineer Location: Seattle, WA (Hybrid, 3 Days Onsite) Seeking a Cloud Operations ... Provide Tier 1/Tier 2 support for AWS cloud infrastructure and production applications.

NAVA Software Solutions

Cloud Support Engineer

Jersey City, NJ · On-site

$61 - $81.50/hr

Cloud Support Engineer Location: Remote EST Duration : 12 months contract As a Technical Operations ... AWS is preferred. Additional Skills: * Knowledge of other Artifactory management tools like JFrog ...

Cloud at Work

Cloud Support Engineer

$80K - $95K/yr

About this Position The Cloud Support Engineer provides advanced remote technical support for Cloud ... Azure and AWS exposure preferred. * Investigate backup, replication, restore, and disaster recovery ...

Piper Companies

Cloud Support Engineer

Reston, VA · On-site

$100K/yr

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

AlphaSense

Cloud Support Engineer

About the Role We are looking for a proactive Cloud Support Engineer to join our dynamic team. In ... Experience troubleshooting in at least one major cloud platform (preferably AWS) and containerized ...

Saic

AWS Cloud Engineer

Shiloh, IL · On-site

$120 - $160/hr

Support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). Key Responsibilities * Provide hands‑on development and implementation of commercial cloud ...

AlphaSense

Cloud Support Engineer

About the Role We are looking for a proactive Cloud Support Engineer to join our dynamic team. In ... Experience troubleshooting in at least one major cloud platform (preferably AWS) and containerized ...

Apex Systems

DevOps Engineer - AWS Cloud Support

Tampa, FL · On-site

$48 - $65.75/hr

... Engineer - AWS Cloud Support Location: Tampa, Dallas, or Jersey City (Hybrid) Role Overview We are seeking a senior DevOps Engineer with a strong background in software engineering and extensive ...

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Aws Cloud Support Engineer information

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How much do aws cloud support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for aws cloud support engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is an AWS Cloud Support Engineer?

An AWS Cloud Support Engineer is responsible for troubleshooting, diagnosing, and resolving technical issues related to Amazon Web Services (AWS) products and services. They assist customers by providing guidance on best practices, system optimizations, and performance improvements. The role involves working with cloud computing technologies, networking, security, and automation tools. Cloud Support Engineers also collaborate with internal teams to escalate complex issues and contribute to product improvements.

What does an AWS Cloud Support Engineer do?

As an AWS Cloud Support Engineer, your daily routine often involves troubleshooting and resolving customer issues related to AWS services, responding to support tickets, and collaborating with other teams to address complex technical problems. You’ll work in a fast-paced environment, juggling multiple cases while actively contributing to internal documentation and best practices. Regular communication with customers helps clarify technical challenges and provide tailored solutions, and you may also participate in on-call rotations or escalations. This role provides exposure to cutting-edge cloud technologies and offers opportunities for learning and advancement within AWS’s diverse technical teams.

What are the key skills and qualifications needed to thrive as an AWS Cloud Support Engineer?

To thrive as an AWS Cloud Support Engineer, you need a strong understanding of cloud computing concepts, networking, Linux/Windows administration, and a relevant degree or equivalent experience. Familiarity with AWS services, troubleshooting tools, scripting languages, and certifications such as AWS Certified Solutions Architect or SysOps Administrator is highly valued. Excellent problem-solving, communication, and customer service skills are essential for collaborating with both clients and internal teams. These skills ensure timely and effective resolution of technical issues while maintaining high levels of customer satisfaction in a dynamic, tech-driven environment.

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Aws Cloud Support Engineer jobs near you
Infographic showing various Aws Cloud Support Engineer job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 100% In-person job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Cloud Support Engineer

Alltech Consulting Services, Inc.

Seattle, WA • On-site

$63.50 - $84.75/hr

Other

Posted 13 days ago

Job description

Eligible candidates must be local to Seattle, WA only!
 
 
 
Job Description:

Basic Purpose:

The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric’s AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.

This role provides frontline operational support for Parametric’s cloud environment (a Company's acquisition), including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.

Primary Responsibilities:

  • Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Parametric’s Cloud infrastructure supporting 100+ production AWS applications
  • Administer Parametric SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
  • Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
  • Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
  • Support Identity and Access Management across AWS and SaaS platforms
  • Implement centralized observability and monitoring for supported platforms
  • Perform Cloud backup and recovery operations for production applications
  • Assist with implementation and enforcement of Cloud Security policies and guardrails
  • Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
  • Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
  • Support Parametric’s data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
  • Create and maintain documentation related to cloud operations, support processes, and platform configurations
  • Mentor junior team members on secure Cloud Operations practices and IaC
  • Stay current with industry trends and drive continuous improvement in cloud operations

Job Requirements:

* AWS Cloud Architect Associate certification or equivalent

* 3+ years’ hands-on AWS Support experience

* 6+ years hands-on experience in Information Technology roles

* Strong knowledge of Terraform, Python, and source control (Github)

* Knowledge of Identity and Access Management technologies and best practices

* Experience with Agile methodologies and tooling (Jira)

* Familiarity with cross-cloud monitoring solutions (DataDog preferred)

* Cloud Incident Management experience and ability to participate in on-call rotation

* Experience with backup and recovery tooling (AWS Backup preferred)

* Experience working in Linux/UNIX

* Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

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