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Remote Aws Cloud Support Engineer Jobs (NOW HIRING)

Cloud at Work

Cloud Support Engineer

$80K - $95K/yr

About this Position The Cloud Support Engineer provides advanced remote technical support for Cloud ... Azure and AWS exposure preferred. * Investigate backup, replication, restore, and disaster recovery ...

Inficare Technologies

AWS Cloud Engineer

$57 - $76.25/hr

Remote (EST/CST) Job Type: Contract Experience: 3+ years Job Overview Our client is seeking a ... Build and support cloud infrastructure for a next-generation AWS-based platform * Design and ...

Merci Technologies - Talent

AWS Cloud Engineer

Atlanta, GA · Remote

$53.50 - $71.75/hr

Remote About the Role: Merci Technologies is seeking an AWS Cloud Engineer to design, build, and ... Build and manage CI/CD pipelines to support automated deployment of applications and infrastructure ...

System One

AWS Cloud Security Engineer

Mclean, VA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

System One

AWS Cloud Security Engineer

Mclean, VA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

System One

AWS Cloud Security Engineer

Mclean, VA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

System One

AWS Cloud Security Engineer

Mclean, VA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

System One

AWS Cloud Security Engineer

Duluth, GA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

System One

AWS Cloud Security Engineer

Mclean, VA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

System One

AWS Cloud Security Engineer

Mclean, VA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

System One

AWS Cloud Security Engineer

Mclean, VA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

LexisNexis

Principle AWS Cloud Engineer

Raleigh, NC · On-site +1

$54.25 - $72.50/hr

We are open to hiring on a remote basis in the United States, with the understanding that the ... Experience supporting cloud data services and storage patterns such as RDS/Aurora, DynamoDB, S3 ...

System One

AWS Cloud Security Engineer

Mclean, VA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

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Remote Aws Cloud Support Engineer information

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How much do remote aws cloud support engineer jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for remote aws cloud support engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote AWS Cloud Support Engineer, and why are they important?

To thrive as a Remote AWS Cloud Support Engineer, you need a strong understanding of cloud computing, networking, Linux/Windows administration, and typically a degree in computer science or a related field. Familiarity with AWS services, support ticketing systems, and certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator are highly valued. Excellent problem-solving skills, clear communication, and the ability to work independently are critical soft skills that set candidates apart. These skills ensure effective resolution of customer issues, maintain system reliability, and foster positive client relationships in a remote support environment.

What are some common challenges faced by Remote AWS Cloud Support Engineers, and how can they be addressed?

Remote AWS Cloud Support Engineers often encounter challenges such as troubleshooting complex cloud environments without physical access to infrastructure, managing communication across global teams, and staying current with rapidly evolving AWS services. To address these, it's important to develop strong diagnostic skills, leverage AWS documentation and internal knowledge bases, and actively participate in team meetings and chat channels to maintain clear communication. Regular training and certification can also help you stay updated with new AWS features and best practices.

What does a Remote AWS Cloud Support Engineer do?

A Remote AWS Cloud Support Engineer provides technical assistance and troubleshooting support to customers using Amazon Web Services (AWS) products and services. They help resolve issues related to cloud infrastructure, networking, security, and application deployment, often working remotely from different locations. These engineers interact with clients via email, chat, or phone, and are responsible for diagnosing problems, providing solutions, and ensuring customer satisfaction. They also contribute to internal documentation, escalate complex issues when necessary, and may assist with best practices and proactive guidance.

What is the difference between Remote Aws Cloud Support Engineer vs Remote Aws Cloud Administrator?

AspectRemote Aws Cloud Support EngineerRemote Aws Cloud Administrator
CertificationsAWS Certified Support or Solutions ArchitectAWS Certified SysOps or Solutions Architect
Work EnvironmentCustomer support, troubleshooting, technical assistanceManaging cloud infrastructure, deploying resources, maintaining systems
Primary FocusIssue resolution and technical supportSystem administration and cloud resource management

The Remote Aws Cloud Support Engineer primarily focuses on troubleshooting and resolving customer issues, providing technical support, and ensuring smooth cloud operations. In contrast, the Remote Aws Cloud Administrator manages and maintains cloud infrastructure, deploys resources, and oversees system performance. While both roles require AWS certifications and involve working in cloud environments, their core responsibilities differ, with support engineers emphasizing customer support and administrators focusing on infrastructure management.

More about Remote Aws Cloud Support Engineer jobs
What cities are hiring for Remote Aws Cloud Support Engineer jobs? Cities with the most Remote Aws Cloud Support Engineer job openings:
What are the most commonly searched types of Aws Cloud Support Engineer jobs? The most popular types of Aws Cloud Support Engineer jobs are:
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What job categories do people searching Remote Aws Cloud Support Engineer jobs look for? The top searched job categories for Remote Aws Cloud Support Engineer jobs are:
Remote Aws Cloud Support Engineer jobs near you
Infographic showing various Remote Aws Cloud Support Engineer job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Cloud Support Engineer

Cloud at Work

Remote

$80K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

About Net at Work
Founded in 1996, Net at Work is one of North America's largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology.
Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today's digital economy. For more information, visit www.netatwork.com.
About this Position
The Cloud Support Engineer provides advanced remote technical support for Cloud@Work clients across hosted desktop, server, network, identity, backup, and application-adjacent infrastructure. This role is hands-on, escalation-oriented, and accountable for restoring service quickly while documenting root cause, corrective actions, and follow-up recommendations in ConnectWise Manage.
The ideal candidate is technically strong, disciplined in troubleshooting, comfortable working across multiple client environments, and able to communicate clearly with end users, internal engineers, service leadership, and onboarding teams.
Job Responsibilities
  • Triage, troubleshoot, and resolve escalated support incidents across Windows Server, Remote Desktop Services, Active Directory, Group Policy, SQL Server, Microsoft 365, virtualization, VPN, firewall, printing, and endpoint access issues.
  • Perform structured remote diagnosis, including log review, service validation, event correlation, connectivity testing, user/session analysis, and change impact review.
  • Support hosted application environments, including IIS/SMTP dependencies, SSL certificate management, database connectivity, and application access workflows.
  • Administer and support cloud and virtualization platforms, including VMware vSphere/ESXi/vCloud and private cloud infrastructure; Azure and AWS exposure preferred.
  • Investigate backup, replication, restore, and disaster recovery issues; validate recovery points and escalate risks when data protection gaps are identified.
  • Manage secure remote access technologies, including VPN, RDWeb/RDS, firewall rules, access controls, MFA-adjacent workflows, and user connectivity issues.
  • Document troubleshooting steps, technical findings, time entries, client impact, and resolution notes in ConnectWise Manage with enough detail for repeatability and auditability.
  • Use MSP toolsets such as ConnectWise Manage, ConnectWise Automate, ConnectWise Control, IT Glue, monitoring tools, and client documentation platforms to drive consistent service delivery.
  • Collaborate with Onboarding Engineers, Support Engineers, Service Delivery leadership, and project teams to transition new clients, reduce recurring issues, and improve support readiness.
  • Participate in on-call rotation and after-hours incident response when required.

Job Requirements
  • 3+ years of experience in help desk, managed services, systems administration, cloud operations, or a comparable technical support environment.
  • Demonstrated ability to resolve complex technical issues independently while knowing when to escalate with clear evidence and recommended next steps.
  • Experience supporting IaaS in private cloud environments; public cloud exposure, especially Azure, is preferred.
  • Strong written documentation habits, including clear technical notes, client-facing summaries, root cause findings, and knowledge-base contributions.
  • Microsoft certifications, VMware/VCP certification, Azure certifications, or equivalent hands-on experience are preferred.

Customer Requirements
This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function.
Core Competencies
  • Client Champion - Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.
  • Problem Solver - Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
  • Promise Keeper - Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
  • Collaborative Integrator -Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
  • Driven Intrapreneur - Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
  • Inspiring Coach - Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.

Compensation and Benefits
Base salary range: $80,000 to $95,000.
This position is also eligible for a bonus in accordance with the terms of the Company's plan.
Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.
We provide competitive, affordable, and diverse benefit programs that support your total health - from healthy body to healthy mind. These benefits support you and your family in all aspects of life:
  • Health and Welfare (Medical, Dental, Vision)
  • Accident, Critical Illness, and Hospital Indemnity
  • Employee Assistance Program (EAP)
  • Life and AD&D Insurance
  • Short- and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Transportation and Parking Accounts
  • Health Savings Accounts (with company contribution)
  • Retirement Planning (401k with matching contribution)
  • Legal Benefits
  • Identity Theft Protection
  • Pet Insurance
  • Wellness Program Offerings
  • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
  • 8 Paid Holidays per year, including 1 floating holiday.

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
The Company expects to accept applications for this position until August 10, 2026 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.
EOE/Diversity & Inclusion Statement
Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.
Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.

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