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Aws Senior Cloud Support Engineer Jobs (NOW HIRING)

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will ... Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP). * Strong knowledge of ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will ... Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP). * Strong knowledge of ...

Crusoe

Senior Cloud Support Engineer

Dallas, TX · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP). * Communication Skills:

Crusoe

Senior Cloud Support Engineer

Dallas, TX · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP). * Communication Skills:

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP). * Communication Skills:

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP). * Communication Skills:

Protagona

AWS Senior Cloud Engineer

Dallas, TX · Remote

As a Senior Cloud Engineer, you will be part of a talented team of engineers responsible for the deployment and configuration of cloud resources to meet individual client business needs in AWS.

Vultus Inc

Cloud Support Engineer

Colorado Springs, CO · Hybrid

$55 - $73.50/hr

Cloud Support Engineer Location Hyderabad, India (Hybrid) Experience 2-5 Years Employment Type ... Manage cloud resources on AWS, Azure, or Google Cloud Platform. * Support deployment and release ...

Crusoe

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

New York, NY · On-site

$61 - $81.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions ...

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Aws Senior Cloud Support Engineer information

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How much do aws senior cloud support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for aws senior cloud support engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is an AWS Senior Cloud Support Engineer?

AWS Senior Cloud Support Engineers are experienced professionals who provide advanced technical support and troubleshooting for Amazon Web Services (AWS) customers. They help resolve complex cloud computing issues, assist with AWS service integrations, and guide clients in optimizing their cloud infrastructure. In this role, they often collaborate with other AWS teams, create technical documentation, and mentor junior engineers. Their expertise ensures customers can maintain secure, reliable, and scalable cloud environments.

What is the difference between Aws Senior Cloud Support Engineer vs Aws Cloud Support Engineer?

AspectAws Senior Cloud Support EngineerAws Cloud Support Engineer
CertificationsAWS Certified Solutions Architect – Professional, AWS Certified SysOps AdministratorAWS Certified Solutions Architect – Associate, AWS Certified Cloud Practitioner
Experience3+ years in cloud support, troubleshooting complex issues1-2 years in cloud support, handling standard customer inquiries
Work EnvironmentAdvanced technical support, incident management, customer escalationBasic technical support, issue resolution, customer communication

The Aws Senior Cloud Support Engineer typically has more advanced certifications and experience, handling complex issues and escalations. The Aws Cloud Support Engineer focuses on standard support tasks and customer inquiries. The senior role requires deeper technical expertise and problem-solving skills, while the support engineer handles routine issues.

What are the key skills and qualifications needed to thrive as an AWS Senior Cloud Support Engineer?

To thrive as an AWS Senior Cloud Support Engineer, you need deep expertise in cloud computing concepts, strong troubleshooting skills, and a solid background in systems administration or development, typically backed by a degree in computer science or a related field. Familiarity with AWS services, scripting languages (such as Python or Bash), infrastructure-as-code tools, and AWS certifications (like AWS Certified Solutions Architect or SysOps Administrator) are highly valued. Outstanding problem-solving abilities, excellent communication, and a customer-focused mindset help you stand out in this role. These skills are crucial for efficiently resolving complex technical issues, ensuring customer satisfaction, and maintaining robust cloud environments.

What are some common challenges faced by AWS Senior Cloud Support Engineers, and how can they be addressed?

AWS Senior Cloud Support Engineers often encounter complex technical issues that require advanced troubleshooting and a deep understanding of AWS services. A common challenge is managing high-priority escalations while balancing multiple customer cases, which requires strong organizational and communication skills. Additionally, staying current with rapidly evolving AWS technologies can be demanding, so ongoing learning and certification are essential. Collaborating effectively with internal engineering and product teams helps resolve issues efficiently and fosters professional growth.
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Aws Senior Cloud Support Engineer jobs near you
Infographic showing various Aws Senior Cloud Support Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, 13% Hybrid, and 38% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Senior Cloud Support Engineer

Futurex

Bulverde, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Position Overview:
We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical environments. The ideal candidate has a strong background in cloud infrastructure, networking, and security technologies, with a preferred focus on HSMs, PKI, and key management systems. If you have a passion for solving technical challenges and delivering exceptional customer experiences, this is the perfect role for you.

Key Responsibilities:

  1. Technical Troubleshooting and Support:
    • Provide advanced troubleshooting and technical support for customer cloud environments.
    • Analyze and resolve issues involving networking, system configurations, and application integrations.
    • Serve as an escalation point for complex technical issues.
  2. Customer Engagement:
    • Collaborate with customers to understand their technical environments and tailor solutions to meet their needs.
    • Guide customers in best practices for deploying and managing cloud-based systems.
  3. System Analysis and Documentation:
    • Diagnose performance issues in distributed environments.
    • Document problem resolution processes, technical insights, and knowledge base articles.
  4. Collaboration:
    • Work closely with engineering, product, and operations teams to address root causes of recurring issues.
    • Contribute to the design and implementation of support tools and processes.
  5. Security Expertise:
    • Support the implementation and management of Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and key management systems.
    • Ensure compliance with security standards and protocols.

Requirements

Required:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 5+ years of experience in technical support or cloud engineering roles.
  • Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP).
  • Strong knowledge of networking concepts, including TCP/IP, DNS, firewalls, and VPNs.
  • Hands-on experience with Linux/Unix systems.
  • Excellent problem-solving and communication skills.

Preferred:

  • Experience with Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and/or key management systems.
  • CCNA certification or equivalent networking expertise.
  • Familiarity with IT security frameworks and best practices.
  • Experience with scripting languages (Python, Bash) and automation tools.

Benefits

  • Health, dental, vision, life, and short/long-term disability insurance
  • Paid vacation, holidays, and sick leave
  • Competitive compensation and opportunities for advancement
  • Retirement plan with employer contribution match
  • Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
  • One of San Antonio’s “Best Places to Work” for nine consecutive years
  • This job is at our Bulverde, TX office